1097 comments found

is the question again: The site is designed with boxes and spaces between them. You can remove and eg make the home is a single box in global? It can eliminate or reduce the space between the header and footer, or the other box? ty

stmcan

Hi Jacovi,

You can only reduce the spaces between boxes by customizing css codes. And the layouts can be customizable via Template Builder.

Thank you.

Hi. I have the theme installed, and everything is working perfect. Have to do it bilingual, and looking to purchase the WPLM plugin, but I want to make sure it works alright with the theme, as I try other plugins but haven’t fine one that allow to translate the portfolio or product pages (the short descriptions on the listing pages, for example). Have you test this plugin? thanks

stmcan

Hello,

Yes I’ve tested with the plugin and everything is working properly. Also, When you activate the WPML plugin the language flags will be appear automatically on top of the page. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

lisarden Purchased

Hi!

I’ve installed the theme and want to thank you for so rich help options! However I don’t understand how to change the contact page. So I created an empty page, assigned the “default contact page template” to it, published it and added to the main menu. Now I have the contact page but where did the weird address come from? I did not install the demo content. Thanks!

stmcan

Hello,

You need to edit the Default Contact Page Template. Go to Theme Options -> Template Builder -> Expand Default Contact Page Template – Expand the modules and edit.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

I have very little website building experience, How wold i go about removing the date on all blog posts?

I cant seem to find a setting to remove only to change the format.

Thank you,

stmcan

Hello,

You can find the related options inside the RT-Theme 17 Options -> Blog Options

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

hcaspers Purchased

Hi, Is there a way to import a product database (CSV/XML) with a bunch of products at once?

Love the theme by the way!

Thanks! Hans

stmcan

Hello Hans,

You can find the XML file inside the /Dummy Content/ folder. Please watch these instructions http://www.youtube.com/watch?v=MQmlux7yzfE&feature=plcp

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

DarrellA Purchased

I’m struggling with the home page. Since you already have a home page setup tab then you don’t set it up as a new page? How can you select it in Settings, Reading, Front Page? It won’t show up there unless it’s a Page.

stmcan

Hello,

You can assign any page with any template including default home page template by selecting from the “RT-Theme 17 Template Options” box on the right hand side.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello,

Could you please tell me why the back-end and front-end of my website is very slow ever since I’ve installed Rt-17 (especially the back-end)? I tried a fresh install of WP, a new DB. Nothing changed. I’m using the latest version of WP and RT-17 and I tried deleting every plugin. If I activate TwentyEleven everything is back to normal.

Thanks a lot!

stmcan

Hi,

Please try to close update notification via General Options. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,

I am thinking about purchasing your theme (I really love the features I’ve explored so far!) but I was wondering how customizable the header is. I’m trying to view the site on the iPad (which is important for my business) but it’s somewhat trying to navigate through. When I click on a header item and the options scroll down, I can’t click away or off it.

Also, is there a way to highlight only one header item at a time (like only highlight the header item I want, not the one I’m on)? Or is this just how the theme is built and there’s no changing it?

Thanks for your help! Katie

stmcan

Hello Katie,

It is drop down menu and it appears when your cursor over and disappears when cursor out. On tablets like ipads, the menu not acts like computers since we don’t have the cursors. It is the fact most of websites and designs. Alternative menus like i used for the theme for iphones solves the issue but loses the attractive design. So, the answer is yes, this is how the theme works.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Sherly Purchased

Hi,

Just purcahsed the theme and try installing it. why does my installation of theme failed. It tells me that I’m missing the style.css file

=======ignore above message========= I was being stupid. theme installed. Nice!!!!

stmcan

Glad to hear you have managed to solve it. You can also watch this installation screencast at http://www.youtube.com/watch?v=MQmlux7yzfE&feature=plcp

Please do not hesitate to ask if you have any further questions by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

lisarden Purchased

Hi!

I use the Quick styling button and it’s really annoying because you can’t highlight a word and apply one of the styling options because your text is changed to the dumb ‘lorem ipsum’ or similar! Isn’t it possible to enable the usual way of applying formating like, say, in Word?

stmcan

Hi Lisa,

The buttons are not works like the native buttons of the editor. They’ve been designed instead of shortcodes and aims to provide easier usage experience. So, they add the dummy texts and you edit them, that’s all. Thanks for your feedback and as i said already please use our support forum at http://support-rt.com for your upcoming questions. Thank you!

Hi,

I was wondering if there was any return policy for buying your theme?—say after 30 days or so, if it turns out not the be the best fit for my site.

Thanks for your help!

stmcan

Hello, Authors like myself have no control over the sales / financial process so ThemeForest decide it. As i know currently they don’t offer it. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hi, theme looks great. Pre order question: can i change the colour of the titles from orange to red?

Srry i’m interested in RTTheme 15.

stmcan

Hello,

Yes you can change with any color most part of the theme including titles.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hi, I try to add on my home page under the slider widget, many box (4 column) with shorter version of many of my page.

I try it with the homepage template builder but it didn’t work.

How i could make it.

stmcan

Hello,

You all need to add a “home page content” module and select 1/4 content layout for it. You can follow this screencast tutorial http://www.youtube.com/watch?v=hUx328cWF64&feature=plcp

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello, I purchased your theme and is is working great. However, I need to make the site bilingual and I installed the WPML multilingual plugin. Only issue is that the home page won’t translate well. They suggest that I inform you, the developer of this program. http://wpml.org/documentation/theme-compatibility/go-global-program/ You may have already heard of it. I am open to any other suggestions. Thank you.

stmcan

Hello,

I’ve already signed up that program and tested with the plugin as well. There is no problem with the home page according my tests. If you’re referring the banner box, please make sure you’ve installed their “String translation” plugin and translated all “rttheme” contexts. I think they should provide better support!

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Thanks for your quick response. It’s a relief to hear that the theme is compatible. The banner box works fine. It is mainly the home page slider that doesn’t show and two other minor things. I have submitted a comment at support-rt.com. Thank you

I figured it out. Such a silly mistake. I forgot to check the media attachment boxes for the slides. I love this theme. Works great with WPML . Thank you!!!

stmcan

Glad to hear you have managed to solve it. Please do not hesitate to ask if you have any further questions.

Best Regards

basw Purchased

Great theme! 5 stars. I had a site with 15 pages up and running in less than a day. It just works, many options to customize and looks great. Thanks!

stmcan

I really appreciate your kind feedback and purchasing my themes. Thank you very much!

Best Regards

Hi,
fantastic theme!
I think I’ll use it for my next project
In the next update if there was a “revolution slider” would be the top!
;)

stmcan

Hi,

Thanks for your kind interest! I’ll consider that :)

Best Regards

Quick question,

How do I change the background color of the content, banner box, contact form, etc. I know how to change the general background of the entire site but not what I mentioned above where the content goes.

Do you have any css codes I can paste in the “Custom CSS Codes” section and then I’ll just change the number you give to the color I want?

stmcan

Hello,

You can change a background color of a home page content box by using the options inside the edit content. For the other boxes you need to find their unique css selectors first. You can use firebug or developer tools of your browser for it. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Taloy05 Purchased

Hi,

A little request. It would be great if you add tables, pricing tables, message boxes shortcodes on your future update.

stmcan

Hello,

Thanks for your feedback! I’ll seriously consider it.

Best Regards

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