1083 comments found

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Sorry to bother you again, but I have a question: is it possible to change the “header slider” to full width of the screen? As this model, for example: http://www.designedbydash.com/beta/smoothiewp/

stmcan

Hi,

No you can’t do it with this theme.

Please use our support forum at http://support-rt.com for your upcoming support requests!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Taloy05 Purchased

Is there a CSS code to display Related Portfolio & Related Post just like displaying Related Product?

stmcan

Hi, No it can’t not be create with CSS codes, needs lots of php coding.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
Taloy05 Purchased

Is it possible to add Related Portfolio & Related Post on your future update?

stmcan

I will do my best but don’t promise!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Ramsy Purchased

The support for this theme is phenomenal, had an odd behaviour, which the support team worked on in the weekend. In no time at all it was resolved, would not hesitate recommending the themes or support from this author.

stmcan

Hello Ramsy,

I’m so glad to hear that! Thank you so much for the feedback and purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Jordan

Hello,

When using the arabic language something goes wrong on chrome browser.

Please check the following link on chrome browser http://info-cloud-solutions.com/ar

Regards, Khaled Abu Baker

stmcan

Hello,

Could you please give us more details about the issue that you having by creating a new thread on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

I am just having a problem with product categories, when I add a new product category it doesn’t show up in the appearance/menus section, please advise.

Regards,

stmcan

Hi,

You need to activate the product categories box by clicking the screen tab where top of the screen. Please follow this tutorial for further instructions http://support-rt.com/discussion/447/tutorial-using-wordpress-menu-tools

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Netherlands
  • Referred between 1 and 9 users

Hi @mamoom1991, @linksbreaker, @DevKhaled

For support turn to http://support-rt.com the support forum for all rt themes and your questions.

@DevKhaled i dont see any problems in my chrome. it looks the same. Maybe clear your browser cache in chrome helps.

Best regards,

BackuPs
stmcan

Thank you :)

  • Pakistan
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
sayyam Purchased

please reply 1. how can we take the setting backup of the theme like the new template which we made , where k we take the backup of these template, have you any plan to integerate this option within page that will be more easy…like page builder options, this will make theme more user friendly

2. can you please make the image gallery of product as like this http://www.caseih.com/en_us/products/attachments/pages/utility-backhoes.aspx

3. how k i convert boxed layout in full page layout

4. any plan to launch rt18 or any further updates or features enhanacment in rt17

stmcan

Hello,

1) You can use plugins for that! 2) Sorry, I can’t do it! 3) You can not do it with this theme! 4) Yes, I have plans for the near future!

Please use the support forum! Thank you!

Best Regards

sayyam
sayyam Purchased

for 1, please be specify the plugin name, 2. is that option available in rt 18, well if yeas then please let the thing more convenient like all attachment within a product post (image extensions only) convert into gallery or else.. 3. Will tha toption be available in next teme when u releasing that as i am planing to have that also …as this theme theme is awesome…but not fulfil wot i seek for. should that theme is capable to build the page within the page post in wp admin unlinke the currest one to go in admin pannel and then theme and then templates…. 4. please let me know

5. how to convert the widget color n rt17 from white to say if i want black then ?

stmcan

Hi Sayyam, As I requested countless time before, please post your support request to our support forum at http://support-rt.com

1) Please search over the plugins directory of WordPress and Google! 2-3) RT-Theme 18 is not ready yet and I don’t know which functions it will offer. 4) Sure :)

Thank you!

Best Regards

sayyam
sayyam Purchased

will care this and thank u for the support

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users

Hello how are you doing? i am using your theme and have had no problems till now. The following issues are only happening on the blog page. First, when I create a new post it will show it on the main blog page when I logged in, but once I log out, you can no longer see the new posting, it is only showing the older ones. Second, when I am logged out, I am not seeing the correct menu or widgets that I have assigned to the blog page. This is only happening on the main blog page and none of the other pages. Any help would be appreciated. The site is http://www.cyfairhomeinspector.com

Thanks

stmcan

Hello,

As I checked, you’re using a caching plugin (W3 Total Cache) It has options for that! You need to clear cached files after you add / edit contents.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
SIEP86 Purchased

I bought this item a long time ago, and im still in love with it!!

There still updating there themes and give good support and that im most excited about!

Keep up the good work!

stmcan

Hello,

I’m so glad to hear that! Thank you so much for the feedback and purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hi! Really great theme! But i can’t lock the sidebar like the template example. Have you an idea?

Thanks :)

stmcan

Hi,

Is your main content smaller than the sidebar? If so, your sidebar will not be floating down. If you could share me your page URL , i can provide more help.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

the theme are support RTL ? like Hebrew.

stmcan

Hi,

I’ve included an RTL css and did some basic tests. Please contact me if you have any problems with the RTL support.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
Hello. How do I set “template builder” for the “home page” looks like this? http://rttheme17.demo-rt.com/home-page-2/

Thanks for giving me a bit of your time.

stmcan

Hi,

Please watch this screencast to get more idea about the template builder http://www.youtube.com/watch?v=hUx328cWF64&feature=plcp

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Great looking theme – looking to buy it.

1. I need it to work on IE 7 – and when I test the demo (on Vista with IE 7 fully patched / up to date) I notice the Product images and tabs conflict – and overlap:

http://rttheme17.demo-rt.com/product/product-name-6/

2. I noticed the tabs are located at the top (see link) – can they also be displayed under the product image:

http://rttheme17.demo-rt.com/product/product-name-8/

3. This may be a silly question, but when I install the theme with woocommerce plugin activated – the purchase button and shopping cart/checkout will work?

I assume the theme just chooses not to have a shopping cart icon, but the shopping cart page and/or woowidget will be able to display cart contents?

Thanks in advance and best of luck with this kewl theme!

stmcan

Hello,

1-2) That was a demo related problem, fixed now, you can check it again.

3) When you install woocommerce you’ll have a store like this, including all functionality of the shopping cart software http://rt17woo.demo-rt.com/

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Default-user

Hi and thanks for the response. Unfortunately, when I go to the link you provided and go to a product page that has more than one image (in IE7 ) the images (other than the main one) show stretched and elongated down the side and conflict with tabs.

Everything else looks great and I really love the theme – its just I will have 3 or 4 images per product – any ideas?

stmcan

Hi, I was the same reason! I had to update my demo websites with current version. You can check again! Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Netherlands
TIS123 Purchased

Love the theme and the support is great.

stmcan

Thank you for the feedback and your purchase. It is really appreciated!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi,

If I dont want a logo or the website name to appear at the top, how do I go about to do that? I just want the menu and the banner images.

Love this theme!

Thank you, CA

stmcan

Hi,

That needs code customization! Please post the question to our support at http://support-rt.com We will do our best to provide a solution.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Hello,

Do you have a RTL (Right to Left alignment) version of this theme?

Thanks

stmcan

Hi,

I included the rtl.css and performed some basic test with an RTL language. If you have any problem please let me know, I’ll do my best to improve it.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

orenlebbo

Thank you very much!

Couple of questions before purchasing:

[1] Can I add a video to the main homepage slider?

[2] Is there a way to add 2 banners next to the slider, similar to the ones in this theme? http://themeforest.net/item/website-responsive-wordpress-theme/full_screen_preview/1739143

Thanks again :)

Oren

stmcan

Hi Oren,

1) Yes, it is possible with the flex slider. 2) You can create templates as you wish as shown with the demo page below

http://rttheme17.demo-rt.com/home-page-4/
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I Just wanted to say: great theme! Best responsive theme I have used. Looks great on a smartphone with no coding. The blocked layout rearranges itself neatly in a vertical order instead of horizontal and the text remains eminently readable without having to enlarge anything.

Put simply: It just works!

Thanks

stmcan

Hello,

I’m really glad to hear that! Thank you very much for the kind feedback and purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
goode Purchased

On the contact page, where the contact form is, it just says:

Fatal error: Call to undefined function mcrypt_encrypt() in /home/x20displ/public_html/wp-content/themes/rttheme17/rt-framework/functions/rt_shortcodes.php on line 339

Any fix for this?

Love the theme by the way!

stmcan

Hello,

This is not a bug! The contact form using an encryption method for security and needs a library called mcrypt_encrypt of PHP . Please contact with your hosting provider and require the library for your PHP .

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi goode

It means your server does not support mcrypt function.. Please contact your hosting company.

Best regards,

stmcan

Thank you for helping :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United Kingdom

Hi there one question. How do change the order of how the products are shown on the product page.

Jack Vanson

stmcan

Hi Jack,

Yes you can change the order products on a template or a category via theme options. I assume that it was a pre-sales question, am i right? Because, I don’t see your purchase badge.

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