1046 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
atteam Purchased

Hi, I have problem with Like popup dialog getting cut behind widget please see screenshot http://i.minus.com/ibmCn4gZULzIT2.jpg Already try tricks like overflow:visible but can’t fix it. Thanks for your help.

stmcan

Hello,

I remember this question from our support forum and as i check it seems you’ve managed to solve it. If you still need help, please update the thread on the support forum only.

Please do not hesitate to ask if you have any further questions by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
atteam Purchased

Kudos for your support! I wanted to edit/reply this post but couldn’t :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have 2 issues

1) how can I have gallery on button.. i.e. when i press a button full screen or specified images display.

2) how to have lightbox frame to image on page

stmcan

Hello mosaicarts,

Please use the account that you purchased the theme to get support. Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey, We’re trying to put the social media buttons on the actual header…is this possible? And where is the hovering effect located in the code? We want it to have the same hovering effect that you’ve created.

Website is stevens.edu/sd2013/wordpress

Thanks! Julie

stmcan

Hi Julie,

Please use the account that you purchased the theme to get support. Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

(1) Refer to http://www.oneposture.com/about/, you can see that there is a gap between “founder” and the heading bar. I achieve this by using “code box”. But I do not seem to be able to achieve this on the right side, that is, create a a gap between the right sidebar and the heading bar. Please advise.

(2) For the widgets, can I have background colour for the box rather than plain white? If yes, how can this be achieved?

stmcan

Hi,

1) Looks like there is an additional h1 html code in page title. Please clean them.

2) Please follow this tutorial at http://support-rt.com/discussion/4184/tutorial-how-to-customize-background-color-of-content-boxes

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

Hello – can you please let me know if the ecommerce version of this template is responsive? The demo which is launched on your presentation page is not…

Thank you.

stmcan

Hi,

Yes the e-commerce version also responsive. Please close the item switcher frame on the top to test it. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Default-user

Thank you for your reply – this is the demo I am talking about: http://rt17woo.demo-rt.com/ (from your template description links), and it is not responsive.

stmcan

OK, Please check it again. The responsive mode was closed for demo purpose.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi.

I am trying to go into http://support-rt.com as I have further question but I am prompted to provide the “Item Purchase Code”, where can I find this since I have made the purchase?

Besides the above, my question is how do I get rid of the following when I visit http://wwwoneposturecom.zippysites.com/sitting-is-bad/ and scroll all the way to the bottom? I have been informed I can edit myself in the “Comments Template” but I do not see it provided in this theme that I bought. Please advise. ---------------—-You may use these HTML tags and attributes: <abbr title=””> <acronym title=””>

<del datetime=""> <em> <i> <q cite=""> <strike> <strong> ---------------------------------------------------------------------------------- Thanks. </strong></i></em></del>

stmcan

Hi,

You can follow instructions at http://support-rt.com/discussion/395/how-can-i-register to register our support forum.

Regarding your question, you can add the following css code into the “Custom CSS Codes” field inside the Styling Options;

.form-allowed-tags{
display:none;
}

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • United Kingdom
brandfox Purchased

Great theme guys. Very impressed!

stmcan

Thank you so much brandfox. I’m glad to hear you like it.

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • Peru

hi, this theme is perfect for a job, I have only one question: - May reduce high carousel home photos?

regards

stmcan

Hi,

Yes, you can control the slider heights on your templates including home page.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom
levzi Purchased

Hi,

What are the dimensions recommended for images in the slider because my uploads are only taking up half of the slider.

stmcan

Hi levzi,

The min width must be 980px.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Norway

I have two questions before I deside to buy

Would it be easy to translate into Norwegian?

If I would use a different slider on the frontpage – will it be easy to use it?

stmcan

Hi,

Yes, it is pretty easy also we have a tutorial for that at http://support-rt.com/discussion/2247/translating-themes-by-using-po-files/p1

It depends the slider however you can run any shortcode you wand within the “Code Box” module of the RT-Theme Template Builder.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I’m considering buying this theme but here are a few questions: 1. can I put a product slider INSIDE a tab? 2. is there a compatible plugin for making some of the content available only upon registration? 3. can I add tabs on the sidebar widget, so I can show “popular”, “recent”, “category x” posts side by side on the sidebar?

thanks!

stmcan

Hi

1) I haven’t tested with a slider but you can put products with a built-in shortcode.

2) Those plugins should work also with the theme.

3) You can run the tab shortcode with a text widget on a sidebar. But i am not sure that how you can list those posts.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Default-user

Thanks for the prompt response :-) #3, related posts inside tabs on the sidebar widget, are very important.

Is there a way that you could give me access to the admin panel to see if a plugin would work for that? I am a registered user of this site so you can send me the log in information privately via email.

Alternatively, if I could purchase the theme and get a 3 day window for refund would also work. I really like the theme but do need these functionalities.

Thanks!

stmcan

Hello Again,

Unfortunately, Authors like myself have no control over the financial process and sharing themes against the themeforest policy. Thank you for your understanding.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
cmsadmin Purchased

Is this theme compatible with the new WP 3.5? If not: When will it be compatible? Hope to hear from you soon :-)

stmcan

Hi,

Yes according my tests, it is compatible. If you find something please feel free to contact with us by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 3-4 years

Any chance of adding a vertical tabs shortcode?

For example, see the “sidebar tabs” shortcode in Kriesi’s “Choices” WP theme.

Also, whats the ETA on RT THEME 18?

stmcan

Hi,

Maybe I can do it with the next update. You can search for a plugin though. There is no ETA on RT-Theme 18 yet. We still working hard on it :) Thank you for asking.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
HeyAdamE Purchased

I have a question about the unique sidebar. I created a unique sidebar for a page but the sidebar for all pages shows up underneath the unique sidebar. How do I remove this and only have the unique sidebar content? See: http://kaisercom.wfendler.com/solutions/voice/unified-communications/ for the unique page and http://kaisercom.wfendler.com/solutions/ for the normal sidebar.

Thank you.

stmcan

Hi,

The sidebar for all pages has to show up on all pages as expected. You shouldn’t use it if you want to have completely different sidebars for selected contents.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
lisarden Purchased

support-rt.com is down for a few days already. Can you fix it because it is in demand!

stmcan

It might be a temporary down for you, we didn’t get any issue for the last few days. Anyway, please check again and let me know if you can’t open again. Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ervinas Purchased

Dear Author,

I’ve just installed the theme and google finds just this site with fatal error on my website: http://www.steigimas-uab.lt/wp-content/themes/rttheme17/

Could you please solve the problem?

Thanks

stmcan

Hello,

Please upgrade your WordPress version 3.4.2 or higher and make sure that you have installed the latest version of the theme which is 1.7 currently.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Norway
baiaz66 Purchased

Thanks for your answere.

How wide can a custom slider be?

stmcan

It can/should be the same width with the default sliders. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, We’re almost finished with a new website using your template! Could you tell me how to make the blog page display the full content instead of the excerpts? I’ve looked everywhere. The page is www.stevens.edu/sd2013 Julie

stmcan

Dear Julie,

Please use the account you purchased the theme with to get support! Also please use our support forum at http://support-rt.com for your upcoming support requests!

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Mexico

Hello, I want buy the theme 16 http://rtthemes.com/demo/?theme=rttheme16 but the link is not working where i can I get the correct link

regards

stmcan

Hi,

I’ve just updated the theme and it will be available again in 48 hours. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 3-4 years

Can the logo area be easily enlarged in width?

stmcan

Hi,

Yes the logo area can be big as your logo image. After you upload a big logo, if there is no enough space left for the menu, it will placed under the image. Also we have some tutorials to customize menu and logo positions as you wish at http://www.support-rt.com/discussion/4182/tutorial-solutions-for-big-logos

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

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