1135 comments found

asese Purchased

Thank you for the quick reply. Yes, this is correct, I have a invisible ”.” in front of each post because this was the only way I could make the post to saw completely in the old version. Now, I remove the dots from the first five posts, the excerpt field is empty, and still it’s showing only the titles. :(

stmcan

Those posts doesn’t include any texts, only images! You can use RT-Theme photo gallery tools and options to create a blog list as you wish. Alternatively you can change your loop.php with this one http://pastebin.com/R4BzP63B to show all the posts contents in the listing pages.

For your next questions please use the support forum. Thank you!

Hi,

The slider on the homepage is not displaying on IE9. Also, the accordion menu is not functioning correctly in IE9, as well. Any ideas why?

Thanks in advance.

stmcan

Hi,

It sounds like a javascript error causing by a plugin! Could you please post your website url by creating a new thread on our support forum at http://support-rt.com so we can help you more. Thank you!

markzoi Purchased

Hi I just bought your theme where can I get support?

I just had this issue: Warning: file_get_contents() [function.file-get-contents]: http:// wrapper is disabled in the server configuration by allow_url_fopen=0 in /home/mhd-01/www.mydomain.com/htdocs/wp-content/themes/rttheme17/rt-framework/admin/functions/update_notifier.php on line 32

Warning: file_get_contents(http://templatemints.com/theme_updates/rttheme17/notifier.xml) [function.file-get-contents]: failed to open stream: no suitable wrapper could be found in /home/mhd-01/www.mydomain.com/rttheme17/rt-framework/admin/functions/update_notifier.php on line 32

stmcan

Hello,

One of the PHP functions has been closed on your server which needed to be on. Please contact with your hosting provider and require allow_url_fopen support for your hosting space.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

rkk Purchased

The social media icons are not all the same size. It looks a bit distracting to the eye. This should be very easy to fix.

stmcan

Hi, Thank you for the heads up, I’ll fix it with the next update.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

serks Purchased

Hi Tolga, nasilsin :)

I am having trouble upgrading to version 1.8. It tells me I have to log into themeforest and download it again. I tried this but it is still version 1. Where can I get the updated version?

Thanks

stmcan

Hello,

Did you have uploaded the main style.css which is the file contains that version numbers. I recommend delete the theme completely then upload it back.

selamlar,

serks Purchased

Hi Tolga, Please ignore my previous message… I started off with a child theme so thats why it was telling me I had version 1. All good :) Thanks again

stmcan

Oh nice to hear you’ve managed to solved it already! All the best!

hello, does this theme support a second menu in the top, above the current menu and the logo?

Thanks

stmcan

Hi, No it doesn’t support such a second menu. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

toneee Purchased

Sometimes the [auto_thumb] shortcode works and sometimes it does not. I will copy/paste the example in http://rttheme17.demo-rt.com/shortcodes/lightbox-and-auto-thumbnails/ but it will not work for SOME jpeg images like this one: http://bit.ly/S61h8g, unless I use the bit.ly url instead of the direct url.

Specifically, stripped all attributes in the shortcode:

Is there a reason why it works for the bit.ly link but not the ACTUAL one???

stmcan

Hi,

The auto_thumb shortcode only works with local images. To be more clear, you need to upload images by the media uploader of WordPress to use with the shortcodes and be able to create thumbnails.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
toneee Purchased

I think you’ve misunderstood. The shortcode ONLY works for bit.ly (external) links and not internal ones.

stmcan

Hi, There is no such an image and that’s why the shortcode doesn’t work. Could you please make sure that you’re not using images that already resized. I mean do not use images that includes “x” in the image names.

Please use our support forum at http://support-rt.com for your further helps.

ogzyanaz Purchased

Tolga merhaba,

Ürünleri ayr? kategorilerde nas?l gösteririm. Mesela otomobil sitesi yap?yorum araçlar linkinde bütün ürünler ç?k?yor. her ürünü nas?l ayr? ayr? göstericem. www.ozerleroto.com.tr.

stmcan

Selam, Sanirim soruyu pek anlamadim! Bu arada luften benimle http://themeforest.net/user/stmcan sayfasindaki form araciligiyla irtibata gecer misin, bu forumdan sadece ingilizce destek veriyoruz. Tesekkur ederim.

. HELLO THERE ! .. IT IS POSSIBLE TO UPDATE A WORDPRESS SITE BASED ON RT-THEME 12 , TO THE NEW RT-THEME 17 .. WITHOUT LOST ANY DATA AND PHOTOS ? .. THERE ARE MANY PRODUCTS IN THE DATABASE AND IT IS NOT AT ALL EASY TO RE-POST THEM ! .. PLEASE ADVICE ME .. THANKS : )

stmcan

Hi,

Yes, you can upgrade to RT-Theme 17 without loosing any data. However, RT-Theme 17 using a new framework so you’ll need to re-assign post, product and portfolio pictures again.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

In terms of categorising products, how does RT17 work with WooCommerce attributes (for using the Layered Nav widget)?

Does this conflict with product categories in the theme?

Thanks!

stmcan

Hi,

The WooCommerce using its own categories. There is no relation between the RT-Theme Product Showcase categories and the WooCommerce.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

How do I a download and install a theme I have payed for???

stmcan

When you purchase a theme, you will be able to see and download it under your Account / Downloads page.

g00dsman Purchased

Great Theme Stmcan. How can I change the size of the product images in the widget ‘WooCommerce Featured Product’? I’ve tried the image options in Woocommerce settings but nothing changes. Thanks

stmcan

Hi,

The image size controlling by a single line so when you do that all images will be affected. So, I don’t recommend to edit it.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi, What SEO optimization is provided by this theme? Thanks

stmcan

Hi,

Theme has been developed by following all known SEO facts. Additionally, If you would like to take the control, you can always install a SEO plugin like this one http://wordpress.org/extend/plugins/wordpress-seo/ which is recommended.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi there Stmcan. I have just tried to install my theme and got the message Installing Theme from uploaded file: themeforest-2703099-rttheme-17-responsive-wordpress-theme.zip Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

Ideas?

Thanks, Lucy.

stmcan

Dear Lucy,

You should unzip the package into your computer first then upload only the theme zip file. Please follow this video for further instructions http://www.youtube.com/watch?v=MQmlux7yzfE

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Tlekoatl Purchased

Hi Stmcan! I bought your template and think you did an extraordinaire job; elegant and user friendly, congratulations!!! For what I´ve read in the posts you recommend WPLM for a site in different languages, however I´d like to know it the “Ajax Translator Revolution” or “Easy Translator Manager” plugins would also work with your theme for the same purpose? Happy New Year! Cheers!

stmcan

Hi,

First of all, thank you very much for your the feedback and purchase. Since i haven’t tested with those plugins, i can’t say anything about it.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Best Regards

magnuish Purchased

Hi! Is it posible to have my my blogposts/news displayed in more than just one cullum on the frontpage? It seems like there’s no option for that in the theme builder settings panel.. Hope you can help - Magnus www.sloyfe.dk

stmcan

Hi,

You can only use latest or popular posts widgets in a sidebar. There is no option for the blog posts module of the Template Builder.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

hi! is it possible to add my custom font in theme. and set that custom font for the complete site. Hope you can help…

stmcan

Hi,

unfortunately, there is no easy way, you need custom coding for that.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi there, great theme! My site is still in dev mode, so I can’t supply a link, but I just went back into it after a few days break and my home page content (4 columns) no longer fit across the page- one carries over down below. In addition, a background color has been added to all sections of home page content. Can you tell me what may be causing this? I don’t think I changed anything to make this happen. Tried upgrading to latest version and re-installing Wordpress- neither helped. Thanks!

stmcan

Hi,

Most possibly a plugin that you installed ruins your page. But i can’t say certain things without checking your website. If you could open a support request on our support forum at http://support-rt.com a support tech can contact you and ask your credentials in private.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

hi, excuse for my english in a YouTube Video Sample when I go to change the video link youtube and hit refresh I’m not refresh the page and gives me a blank page

stmcan

Hi,

Please make sure that you didn’t paste the embed code as link. Bu we need to see your website before providing any solution. f you could open a support request on our support forum at http://support-rt.com a support tech can contact you and ask your credentials in private.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

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