1089 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Netherlands
DutchPC Purchased

I installed the WooCommerce plugin and that works fine. But where can i change the typography and styling of the shop? I deactivated de WooCommerce CSS in the shop settings. I need to change the size of the prices in the shop. These are standard very small.

Thanks for the help

stmcan

Hi,

The typography and styling options are common for entire website and you can change them by using the theme options. If you would like to change the size/color of some parts of the WooCommerce related fields, you’ll need to edit /rt-woocommerce/woocommerce.css or paste your custom css codes into the Custom CSS Codes fields inside the Styling Options.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
DutchPC Purchased

Thanks for the reply. I tried to edit the file but i cant find the right items to change so I posted a request on your forum.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, Just wondering if it is possible to make the main Page Headings be the same color as all other headings? I can’t see that selection in the Styling Options. Example page is here – http://www.webfactory.com.au/testsites/brett/about-brett-cameron/ I am using the ‘Grey Style’.

Thank you!

stmcan

Hi,

You can change them by changing the “Primary Color” inside the “Styling Options”

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Has been a member for 1-2 years

The theme is really beautiful ! Could it be used for Japanese Websie ?Is there any compatible with restrictions like font-family ?

stmcan

Hi,

I didn’t tested with Japanese but it should be work properly. You can also find a Google Font that support Japanese characters. If you can’t find one there is always a chance to use the regular families, like Arial.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Love this theme (in case I haven’t said that in a previous comment!).

I have turned ON the hide big dates, and OFF the show small dates… yet, I’m still getting a date box on every post. Is there custom CSS to turn that off?

stmcan

Hi,

It is a bug! There will be an update very soon that also fix this issue. If you don’t want to wait please update post_content.php with this one http://pastebin.com/hddWcpu1

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello I am interested in purchasing rttheme 17 or maybe 16 and have already purchased gravity forms. Can you tell me if these themes are compatible with gravity forms please and if they are supported. Thanks

stmcan

Hi,

I haven’t tested buy seen people using the plugin. If you have any issue please let us know, we will do our best for support.

If you need additional assistance, please feel free to ask. Thanks for purchasing my themes, it is really appreciated!

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
jshanks Purchased

Hi,

Love the theme. Just finished installing it.

When I go to the widget section no sidebars are appearing. Also, when I click on the ‘sidebar creator’ nothing happens. The page is just blank…same for Template builder.

Any ideas? I confirmed that all the files have been installed…it just seems weird.

stmcan

Hi,

Please deactivate all the plugins and try again. If that doesn’t solve please let us know by opening a support request on our support forum at http://support-rt.com so we can contact with you in private to ask your website url and details.

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy

I ask for help …. I did some tests in template builder … after which all I get is a page written under the UA-38077021-1. It ’s very ugly and does not go away …. what do I do?

stmcan

Hi,

It looks like a Google Analytics code but I am no sure. Could you please provide us your website url by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi

I have purchased full RT-Theme 17 Responsive Wordpress theme and also purchased the RT Theme 16 Premium HTML5 Template Business because I want the accordion slider on the home page. Can you integrate the accordion slider from 16 into 17 so that it can be used with the Home Page builder please?

Thanks Michelle

stmcan

Hello Michelle,

Integrating the accordion slider to RT-17 would take serious time. Unfortunately, I can’t help you on this.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Hi, I really like this theme and would love to purchase it. I just need to know one thing…. Can you tell me if the homepage slider has the ability to have a video instead of images? Thank you!!

stmcan

Hello,

Yes, you can use YouTube or Vimeo videos with the Flex Slider option.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, yesterday I saw the preview, its awesome! but today I can´t see it…what happened? Is it ok? thank you…may be is just something temporal but just wanted to let you know. Dani

stmcan

Hi Dani,

It might be a temporary thing, please check again. Thank you for interesting in my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Spain
elsegnor3 Purchased
http://www.carelianwood.com/, don´t show the slider at homepage. Thaks.
stmcan

Hi,

I can’t see your home page. Anyway, please make sure you have slider posts and they have featured images.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, i’m just using the existing portfolio

how do i remove/replace the Envato video – I just can’t seem to see where it’s been included?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

further to the above..

ive found where the link to the video is and been able to remove it

stmcan

Hi, I’m glad to hear you have managed to solve it. Please do not hesitate to ask if you have any further questions by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

  • Bought between 1 and 9 items
  • Envato Studio (Microlancer) Beta Tester
  • Has been a member for 2-3 years
  • Latvia
roulendz Purchased

Hello,

I have problem with template builder, I need to add last widget box and that last does not go full 1/2 but it jums under and is 1/5 of 1/2

please see pictures http://failiem.lv/u/avznhuf http://failiem.lv/viewer.php?i=dysuqdd&n=Template_Builder_%E2%80%B9_CBMC_Latvija_%E2%80%94_WordPress.jpg http://failiem.lv/viewer.php?i=semqgyy&n=CBMC_HOMEPAGE.jpg

Where could be problem? And how to fix it?

stmcan

Hi,

I couldn’t understand the issue from the images and need to check with a live url. Could you please provide one by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I just bought the RT-Theme 17 Theme and am trying to install the zip file. I keep coming up with this message: Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

HELP!! I’m new at this. Debra

stmcan

Hello Debra,

This package contains another things such as PSD files, Documentation etc. You need to unzip it into your computer and upload only the rttheme17.zip file. For further instructions please follow http://www.youtube.com/watch?v=MQmlux7yzfE

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mavni Purchased

Great themes and service!

Thanks guys for all the hard work!

Will buy more themes for my customers

stmcan

Hello mavni,

I’m really glad to hear that you are enjoying the theme and the support. Thank you very much for the kind feedback and purchasing my themes.

Best Regards

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi! I’ve purchased the theme and it’s working GREAT with the exception of one thing: it won’t let me add a new menu that works when I choose it from the theme locations and it won’t let me add custom links for pages in the menus. Can you assist?

Nikki

stmcan

Hello Nikki,

First of all please make sure you are using the latest version of the theme which is 1.9 currently. (There was an update for the custom menu locations) The other problems sounds odd because the menus are completely driven by WordPress and it should works. You can try once activate the default theme and be sure that there is no problem with your WordPress installation.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello , Will this template (menues) work for hebrew ( the wirting is Right To Left ) ?

stmcan

Hi,

Yes but there will be an update soon to improve. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Turkey

Kardesim merhaba,

[product_showcase categories=”kampanyali-urunler” columns=”4” limit=”8” ]

bu kod ile sitenin ana sayfasinda Kampanyali Ürünler kategorisinde olan ürünleri listeliyorum. ana sayfa: www.mavilerhali.com

Fakat ürün en-boy oran? %22 ?eklinde 4 sütun olursa. css////* Four */ .box .box.four{width:22% !important;}

Ben bunu %22 olarak degilde aynen http://www.mavilerhali.com/urunler/anemon-urun-katalogu/ bu sayfada oldugu gibi ince-uzun görünmesini istiyorum.

Ana sayfada kare olarak görünüyor.

Yardimci olursaniz sevinirim.

Saygilar…

stmcan

Merhaba,

Template Builder’i kullanarak “Default Home Page Template”e “Products” modulunu eklerseniz, aynisi olur. Shortcode’lari kullanarak yapamazsiniz.

Diger sorulariniz icin support forumu http://support-rt.com (Ingilizce) kullanirsaniz sevinirim.

Saygilar

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, just a couple of questions about the responsivness..

1. is the responsive site defaulted to ‘gold’ ? On the desktop I’ve a green colour scheme but it appears gold on the iphone

2. trying to scroll, down the screen on the iphone, I can’t seem to scroll past the slider to the rest of the homepage. It seems to get stuck on the slider may be due to the depth of the slider?

thanks Steve

stmcan

Hello Steve,

1. It should be green also! Please make sure that your phone’s cache clean.

2. Yes, since the slider has touch support when you use it once you need to tab another blank space to get rid of the slider focusing. You may want to change the slider with Nivo Slider which should not has the same issue.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

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