1089 comments found

  • Bought between 1 and 9 items
  • Envato Studio (Microlancer) Beta Tester
  • Has been a member for 2-3 years
  • Latvia
roulendz Purchased

Hey, Love the theme!

I need html code, that I can paste in Template builders Code Box

The thing is thet there is widged RT-Theme Recent Posts But I need html code of this widget, so I can paste it in Template builders Code Box

Because When I am using in Template builder Widget area sidebar this code does not work. It works only in Code Box

Is there any way to get code that will work in Code Box, or any other way to get content in homepage 1/2 Last post from category1 with 250 symbol excerpt + Read More >> link at the end.

Thanks

stmcan

Hi,

I am sorry couldn’t understand what do you mean. Could you please give us more details by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Envato Studio (Microlancer) Beta Tester
  • Has been a member for 2-3 years
  • Latvia
roulendz Purchased

Hey again, also noiticed problem with Long titles,

Title jumps under

How can it bee fixed? Thanks

http://failiem.lv/u/atpnnsg
stmcan

Yes, I am aware of that problem and will provide a fix with next update. If you could start a new thread on our support forum we could provide a quick solution.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
gigikc Purchased

Love the theme but need to know the exact default font on the header and banner box sections in order to match print products to the website. I can’t seem to find it in the stylesheet. Please help!

stmcan

Hi,

It is Exo http://www.google.com/webfonts/specimen/Exo

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
randomrob Purchased

Hey, great theme!

How can I get the homepage boxes to have two that are 1/4 and one that is 2/4 like in the live preview?

stmcan

Hi,

Please follow the instructions in this screencast (1:21’‘) http://www.youtube.com/watch?v=hUx328cWF64

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
randomrob Purchased

Hey, great theme!

How can I get the homepage boxes to have two that are 1/4 and one that is 2/4 like in the live preview?

stmcan

Hi,

Please follow the instructions in this screencast (1:21’‘) http://www.youtube.com/watch?v=hUx328cWF64

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hello,

Excellent, flexible theme, but my Portfolio Projects don’t seem to be filtering right. For example Portfolio post Vs Logo is both All category and Logo cat. I tried dd on filter (template builder), as well as assigning templates with selected categories etc… Still it is not filtering as it should….

If clicked All – it should show All 8 posts (default cat.)... http://agraphicwebsite.com/site4/?page_id=5

any tips?

stmcan

Hi,

Please update your’s with latest version of the theme which is v.1.9 currently. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Aggiefreelancedesign

Hello,

Thank you for your reply. So i need to download the latest version and re-install? What about the small changes I made to styling sheets? Iam going to loose all that? Is that going to fix the filtering problem?

ps. I couldnt load via wordpress and had to copy the theme straight to hosting… a

stmcan

Hi,

You should use the “Custom CSS Codes” field inside the Styling Options to customize css codes or go with child themes http://support-rt.com/discussion/4214/tutorial-how-to-create-a-child-theme#Item_1

Aggiefreelancedesign

Hello,

Thank you so much. I used custom menu linked to pages, instead of the acual filter and it solved my problem. Your post about child themes will definitely come handy at some point anyway. :) Aggie

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
dramsay Purchased

When I use the contact form I get this message ‘There was an error submitting the form. Are you human? quiz error: Please make sure that the sum of the two numbers is correct! ’. How do I fix this? Dale

stmcan

Hi Dale,

Please make sure that PHP sessions are open on your server. You can ask help from your hosting provider. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Egypt
  • Has been a member for 1-2 years

Hi, Recently I started using this theme on one of my sites. Every thing worked fine till some pages start leading to 404. I thought it would be a problem with WordPress Permalink but with no luck. Then I checked my server also with nothing. Now I’m sure it’s a problem with the theme cause I changed the theme and it fixed the issue.

Now I need to know how to fix it in rt theme cause I really need it.

stmcan

Hi,

Could you please provide us your website url and more details about the issue by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi! I have installed the theme and the dummy_content.xml, but i dont see any content, just the menu and backgroung and logo, no slider, no nothing, I m new with wordpress, but i followed the instructions but i dont know what I m missing. thank you!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Just to say that i found and solved the problem, thanks :)

stmcan

Glad to hear you have managed to solve it. Please do not hesitate to ask if you have any further questions by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
fx_kay Purchased

late_redirect’), call_user_func_array, redirect_canonical, redirect_guess_404_permalink [24-Jan-2013 22:07:37] WordPress database error MySQL server has gone away for query SELECT option_value FROM wp_options WHERE option_name = ‘sharing-services’ LIMIT 1 made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/rttheme17/404.php’), get_header, locate_template, load_template, require_once(’/themes/rttheme17/header.php’), wp_head, do_action(‘wp_head’), call_user_func_array, sharing_add_header, Sharing_Service->get_blog_services, get_option [24-Jan-2013 22:07:37] WordPress database error MySQL server has gone away for query SELECT * FROM wp_wpfb_cats WHERE cat_path = ‘http://www.buzzkitchen.net/christiane-amanpours-full-interview-with-president-jonathan' LIMIT 1 made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/rttheme17/404.php’), get_header, locate_template, load_template, 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WPFB_Core::ParseQuery, WPFB_Item::GetByPath, WPFB_File::GetFiles2 [24-Jan-2013 22:07:37] WordPress database error MySQL server has gone away for query SELECT * FROM wp_wpfb_cats WHERE cat_path = ‘http://www.buzzkitchen.net/christiane-amanpours-full-interview-with-president-jonathan' LIMIT 1 made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/rttheme17/404.php’), get_header, locate_template, load_template, require_once(’/themes/rttheme17/header.php’), wp_head, do_action(‘wp_head’), call_user_func_array, rt_posts_custom_styling, WP_Query->construct, WP_Query->query, WP_Query->get_posts, WP_Query->parse_query, do_action_ref_array, call_user_func_array, WPFB_Core::ParseQuery, WPFB_Item::GetByPath, WPFB_Category::GetCats [24-Jan-2013 22:07:37] WordPress database error MySQL server has gone away for query SELECT `wp_wpfb_files`.* FROM wp_wpfb_files WHERE (file_path = ‘http://www.buzzkitchen.net/christiane-amanpours-full-interview-with-president-jonathan' ) LIMIT 1 made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/rttheme17/404.php’), get_header, locate_template, load_template, require_once(’/themes/rttheme17/header.php’), wp_head, do_action(‘wp_head’), call_user_func_array, rt_posts_custom_styling, WP_Query->construct, WP_Query->query, WP_Query->get_posts, WP_Query->parse_query, do_action_ref_array, call_user_func_array, WPFB_Core::ParseQuery, WPFB_Item::GetByPath, WPFB_File::GetFiles2 [24-Jan-2013 22:07:37] WordPress database error MySQL server has gone away for query SELECT SQL_CALC_FOUND_ROWS wp_posts.* FROM wp_posts INNER JOIN wp_postmeta ON (wp_posts.ID = wp_postmeta.post_id) WHERE 1=1 AND wp_posts.post_type = ‘home_page’ AND (wp_posts.post_status = ‘publish’) AND ( ( CAST = ‘custom_styled’) ) GROUP BY wp_posts.ID ORDER BY wp_posts.post_date DESC LIMIT 0, 10000 made by 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require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/rttheme17/404.php’), get_header, locate_template, load_template, require_once(’/themes/rttheme17/header.php’), wp_head, do_action(‘wp_head’), call_user_func_array, safecss_style, get_option [24-Jan-2013 22:07:37] WordPress database error MySQL server has gone away for query SELECT option_value FROM wp_options WHERE option_name = ‘rttheme_hide_woo_cart’ LIMIT 1 made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/rttheme17/404.php’), get_header, locate_template, load_template, require_once(’/themes/rttheme17/header.php’), get_option [24-Jan-2013 22:07:37] WordPress database error MySQL server has gone away for query SELECT t., tt. 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My database crashed when I tried to put up a download link….my hosting people told me that it’s a problem form the theme pls help me

stmcan

Hi,

I am pretty sure that the problem doesn’t related with the theme because it all looks like a MYSQL issue. Where do you want to add a download link? Could you please provide us more information about the problem by by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Exclusive Author
  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Sold between 1 and 100 dollars
  • Thailand

Hello. I have an issue. I’m unable to create more than 29 pages on the Template Builder. How can I resolve this?

  • Exclusive Author
  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Sold between 1 and 100 dollars
  • Thailand

... now when ever I try to save in the Template Builder… I get this screen and it doesn’t save? http://imageshack.us/photo/my-images/51/screenshot20130211at110.png/

stmcan

Hi,

There is a limitation of POST data. You can increase the “post_max_size” by following the tutorial at http://css-tricks.com/snippets/php/increase-maximum-php-upload-size/ or ask help from your hosting provider. Since you have 29 Template I assume that each time you click to save button on the template builder you’re trying send bigger amount of data than your server accepted. Increasing that number will be cured.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi, I bought this theme and it is great! It has every thing I need. I would like to make my products sortable. can you help me? Thanks

stmcan

Hi,

If you want to have a sortable product page like the portfolio, it is not possible with the current version. I am going to take look at it if i can provide that feature with the upcoming version.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user

Thank you for your good and fast support!!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

I have a portfolio page with the category navigation right above the items. When clicking a category, it normally grays out the other category and highlights the items you chose. Is there anyway I can have it also scroll down (like an anchor link) to the first item in that category? To a visitor, it’s not apparent that there might be items below in the category they have selected, they would have to scroll to find them.

Website in question: http://beta.content4demand.com/portfolio/

Any help is appreciated, thanks!

stmcan

Hi,

Unfortunately, I have no solution for this at the moment. I’ll take a look if I can do something when updating the theme.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

is it also possible to change the white background in the boxes and widgets to f.e. black, and the textcolor in there etc? All the examples (and picker) only can change header/footer and background. So in short, can i make a complete black theme f.e. through the backend? thx

stmcan

Hi,

We have a tutorial that may help you at http://support-rt.com/discussion/4184/tutorial-how-to-customize-background-color-of-content-boxes#Item_1

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Ireland
djchrisc Purchased

Hi There,

I left this comment on your discussions board for rt-theme support 3 days ago and I have still had no reply could you reply to this asap as I am on a deadline to finish a website….

“I recently purchased your rt-theme 17 for wordpress. Firstly as a testing site I have installed this as a local host and it seems to work perfectly, however in the online version I cannot seem to get the “Custom Css Codes” under the “Styling Options” to function correctly.

I am trying to insert a static header image and on the local host site it works perfect, the code I am inserting is below:

headerBackground{

width: 100%; height: 277; }

headerContent {

background-image: url(http://dontlootthelottery.ie/wp-content/uploads/2013/02/header-grey.jpg); margin-bottom:-118px; background-position: 50% 50%; background-repeat: no-repeat; height: 100%; }

How come this will work on the local host but not on the version installed in on the web? and before you ask, yes the image itself is being pulled from the online version! PLEASE REPLY ASAP!

Also i have updated to the latest version of both wordpress and rt-theme 17 and gone through every single setting from both the local and web version side by side and nothing seems to get it to work!”

By the way the url for this site is www.dontlootthelottery.ie

stmcan

Hi,

Your question has been replied on February 12th at http://support-rt.com/discussion/6375

Please stick with the our forum to get support. Thank you.

Best Regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 6-7 years
  • Sold between 100 and 1 000 dollars
  • United Kingdom

Great Theme, however, is there a way to increase the texts sizes? texts are tiny I can hardly read the texts.

Thanks

stmcan

Hello,

You can change the font sizes via Typography Options http://rttheme17.demo-rt.com/wp-content/uploads/2012/07/Typography-Options.png

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Netherlands

Hi,

I have three presale questions:

1. I can see there are multiple background options in the theme, and what I want to do is: set a specific background image for the homepage and a different background on all the other pages. So 2 backgrounds in total. Is this possible?

2. instead of the homepage slider i would like to place a transparent image so the background of the site is visible. is that possible?

3. i would like to make the whole menubar and menu items transparent so you can see the site background and just see the tittles of the menu items. Is that possible.

hope it’s possible! thanks!

greets,

Alec

stmcan

Hello Alec,

Yes, they all possible with the theme! Please visit our support forum when you purchase the theme, we will be glad to assist you.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I would like to know if it is possible to make customized template for a product. Products showcase pages are easily customizable and have a great look, but can we customize a product page or we only have access to the 3 default pages templates ( fullwidth, contant+left side bar, Contant + right sidebar).

Thank you

stmcan

Hello,

Yes, there are just those 3 page options. But you can try to use Product shortcodes to create different looking pages.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

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