1110 comments found

GiselaC Purchased

Great Theme, but I am having a problem with the Social Media Options. I have an email and Facebook one set up fine, but the LinkedIn is not working properly. It adds my webpage address in front of whatever I put for my linkedin URL. Is there a way to fix this?

stmcan

Hi,

Please add “http://” before your linkedin URL.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

tricell Purchased

How do you menu the logo box so that the logo may be placed normally in the header?

stmcan

Hello,

Would you like to remove the white logo container? If so, please go to “Header Options” and turn off the “Show Logo Container” option.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

noble51 Purchased

Is there a way to change the order of the home page slider? Is there a plugin or maybe something I’m missing?

Thanks in advance

Paul

stmcan

Hi Paul,

Yes, there is a good plugin for it http://wordpress.org/extend/plugins/post-types-order/

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

lye Purchased

Hello, I have purchase the rt theme 17, i have upload the version 1.8. And upload the last version yesterday, but in my website it’s not version 1.9 I’ve WPML (its very good), but i’ve a bug in translation portofolio gb. My site is in Fr/Gb http://www.lesgoubelins.com/ can you help me ? Thank Lydia

stmcan

Hello Lydia,

Could you please give us more details about the issue you having by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
lye Purchased

My problem: I have a page with 6 fr fr porfolios. I bought wpml plugin that works very easily, but not to the page with the 6 gb Version portfolios. here is the page in French http://www.lesgoubelins.com/album/ and the page in english http://www.lesgoubelins.com/en/gallery/. I do not understand it worked for the other pages (contact, home page) ... Sorry I do not speak English very well, it’s hard to explain ….. I downloaded the latest version rt theme 17 yesterday Filezilla, is it version 1.9? because it does not appear on the site. Thank Lydia

stmcan

Hi Lydia,

Since the WPML is a premium plugin you need to ask help from their support service while you are not sure there is a bug on the theme. By the way, the current version of the theme is 2.0 and it comes with some WPML improvements & fixes.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

jdeekman Purchased

Hello,

I have problem with radio buttons of a contact form. They do not seperate with the text.

You can check it here; http://www.nlbd.nl/werken-bij/

If i enable another theme, is the problem solving. But i want to use this rt theme.

How can i fix this problem?

stmcan

Hello,

Please add the following CSS code into the “Custom CSS Codes” field inside the “Styling Options”

.wpcf7-list-item input[type="image"], .wpcf7-list-item input[type="checkbox"], .wpcf7-list-item input[type="radio"] {
    float: none;
}

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,

This is in regards to styling. I have some custom, tiled backgrounds but the background of boxes covers it. I am trying to make them slightly transparent (but not the images or text).

I added { opacity:0.4; filter:alpha(opacity=40); }

to the CSS for body element, but obviously everything went transparent (including the fonts etc.) I aklso tried adding to content wrapper, again all went transparent not just the backgrounds.

Would you be able to help?

PS. Similar option is available on the theme settings, when you insert code box, you can make it 100% transparent (unfortunatley you can not control transparency, it’s either on or off). Can we somehow make the backgrounds transparent? which part of css should i be adding to?

http://agraphicwebsite.com/site4/

aggie thank you,

PS. I know this is a bit detailed, but please let me know if anything is unclear.

http://agraphicwebsite.com/site4/
Aggiefreelancedesign

Hi,

Thank you for your help. Unfortunately in images folder there is no transparent-white.png Should I create it? if so, what dimensions? also where am I suppose to paste the bit of code you suggested?

a

stmcan

You can use your custom css codes with the box you can find inside the Styling Options. Buy the way, I’ve just provided you a solution not the whole css code you should create yours by adding the selectors. For example;

.box {
background: url("http://agraphicwebsite.com/site4/wp-content/themes/rttheme17/images/transparent-white.png") repeat scroll 0 0 transparent;
}

Please use our support forum at http://support-rt.com for your upcoming support requests! Thank you.

I made a lot of changes to the theme, how is the best way to upgrade?

http://www.austincityhotel.com

Also the site is dreadfully slow. It is hosted at Network Solutions. Do you have any suggestions to speed it up? Do I need to move to a dedicated WP host like WPEngine??? Any help would be much appreciated.

stmcan

Hi,

You can try to use one of these caching plugings http://wordpress.org/extend/plugins/search.php?q=cache&sort=

Default-user

How can I, page-by-page, change the title tag and meta tags? My client has specific info they want in each. It looks like it uses the title of the page, h1 tag but that is not what I want. Is there a place this is hidden I haven’t found yet?

stmcan

Oh sorry! You can use yoast seo plugin for that http://wordpress.org/extend/plugins/wordpress-seo/

Please use our support forum at http://support-rt.com for your upcoming support requests. Thanks!

Quick question thought I would ask, now that Christmas is over is there an easy way to exclude that category from search?

Thanks This Is Awesome :)

Brad

stmcan

Hi Brad,

Excluding a category from search results is not an option but if you don’t need that products anymore maybe you can just change their status as unpublished.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user

Thanks for the support :) Awesome Theme!

LRM Purchased

The best theme I have used so far. So versatile and easy to use and I’m not using it to it’s full potential by any means. I had a few problems but that was a plugin conflict so I can’t blame the theme for that. Support were very prompt at assisting me solve that problem which was beyond my expectations as it wasn’t theme related. Great experience and would not hesitate to use these themes again.

stmcan

Hello LRM,

I am so glad to hear that you are enjoying your purchase and the support. Thank you so much for the kind feedback. It is really appreciated.

Best Regards.

Default-user
LRM Purchased

Not happy now.

Default-user
LRM Purchased

Take that back…all my problems solved :)

tricell Purchased

The autothumb shortcode won’t work for me. The image will not resize.

[auto_thumb width=”150” height=”150” link=”” lightbox=”true” align=”left” title=”” alt=”” iframe=”false” frame=”true” crop=”true”] http://www.website.com/images/image1.jpg [/auto_thumb]

stmcan

Hi,

Please make sure you are using local images and there is no spaces between the brackets and the image url.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

fLoo Purchased

Is there a chance to get this theme as HTML instead of Wordpress ?

stmcan

Hi fLoo, We are working on the HTML version and it will be available in a week or so. Thank you for asking.

fLoo
fLoo Purchased

Much appreciated <3 When do you think u’ll release another insane template. I love your style and way to create new inspiring templates :)

Hello,

Just a quick question: How Can I disable the floating sidebar?

Thank you.

stmcan

Hi,

Yes you can! Please follow http://www.support-rt.com/discussion/5171/tutorial-disable-floating-sidebar

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

nlampert Purchased

Hi,

I’m having trouble turning off the blog posts pagination on the home page. I’ve created a static page and assigned the default home page template correctly and have made sure that “pagination” has been turned off, yet it still displays on the homepage.

The site is here: http://crvddevelopment.com/ramdass/

Any help with this would be greatly appreciated.

Thanks in advance!

stmcan

Hi,

I’ve just tested on my copy but couldn’t replicated the issue. Could you please move this question to our support forum so we can contact you in private and ask your credentials for detailed analyze.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

mrvx Purchased
Hi, I have problem eith Facebook plugin. http://ehtne.ee/tunnustatud-ettevotted/ I try to to get facebook like button each of the row in accordion. Problem is that it sometimes takes open graph og:image and sometimes not. the featered image dont get to work.
stmcan

Hi mrvx,

I’ve checked your page! Since it is a plugin and you’re trying to use in an another script (accordion) i don’t have a solution for it. Please let me know if i can do anything else for you.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

wenzer Purchased

Hi, in your header.php file you have this line of code in row 7

<?php if (is_home() || is_front_page() ): bloginfo(‘name’); else: wp_title(’’);endif; ?>

If you use the “WordPress SEO Plugin by Yoast” your if clause will prevent to the correct Meta Title which is very important for many reasons.

I wrote this little snippet:

<?php if ( defined( ‘WPSEO_VERSION’ ) ) : ?> <?php wp_title(’’); ?> <?php else : ?> <?php if (is_home() || is_front_page() ): bloginfo(‘name’); else: wp_title(’’);endif; ?> <?php endif; ?>

What it does it checks first if the WordPress SEO Plugin is installed. If its installed the plugin will generate the title if its not installed it falls back to your solution. So its not really doing anything to your code.

Please can you add this to the core/theme so i not have to update the header.php everytime i update your theme.

Thanks alot Chris

stmcan

Hi Chris,

When you check the “Force rewrite titles” option in the Yoast Setttings (Titles & Metas / Title settings) the website will only use the titles that provided by Yoast plugin.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi I have RT Theme 17 and I have a question:

I have created a Product category called – Rooms and in there I have set-up three rooms as Products. I also have a Page called ‘Rooms’. The menu item links to the Page – Rooms, but the ‘Rooms’ link in the breadcrumbs goes to the Category page. If I remove the Category selection from each product, there is no link in the Breadcrumbs to the Page – Rooms. I thought I could do something about this by changing the permalink structure, but nothing makes a difference.

Thanks.

stmcan

Hi,

You can try to change the Rooms page’s slug name. There is no other option to have the breadcrumb menu without category names.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

I already bought 2 licenses the theme RT17 and I am very happy! How do I set the Italian language issue? can you help me?

stmcan

Hi,

You can translate the theme by using the .po file. Please follow http://support-rt.com/discussion/2247/translating-themes-by-using-po-files

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

I purchased this theme. It works well and has many features allowing for customized design.

The theme already has “product category” pages which display an individual product category description and a list of products in that category. I would like to have a single page which displays all the product categories and descriptions (not the products) (and it would be nice if I could have a featured image for each category) which automatically links to the associated “product category” page.

Maybe the theme does this already but I can’t find it.

stmcan

Hi,

No there is no such an option comes with the current version but I’ll seriously consider to add that with the next updates.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

LRM Purchased

Was impressed to start with but now after giving a good rating am getting quite curt responses blaming 3rd party plugins for css problems I’m having with the theme. The theme has 7px indents in the post titles which I don’t want. I find it hard to believe that this is plugin related when they have been there since any plugin has been installed. The videos are way too fast and don’t even explain what they are doing so very disappointing. I have been told to use the theme as it was intended although there is no clear instruction on how to use it and all themes need to be modified to some degree to meet client requirements. Was happy until I gave good feedback but as soon as that was done that was gone so I would suggest giving any feedback until you are totally satisfied with the end result.

Default-user
LRM Purchased

Point taken as I really did not think the problem was plugin related and totally understand that you don’t need to fix third plugin problems. I just wasn’t impressed by the tone of the support guy or his explanations after I had provided good feedback and rating. Also I am told to use the theme how it is supposed to be used and not use plugins but the videos are way too fast and without audio so I don’t know what you are doing and I can’t seem to find any in depth instructions on how to utilise the theme properly. This is the main problem as it seems I have been adding plugins to do what the theme already has the capability of doing but I unfortunately can’t find adequate documentation. Maybe I have overlooked them I don’t know but if it is there somewhere can you please advise. All and all the theme has been great.

Default-user
LRM Purchased

Also thank you for supplying the css fix above. Much appreciated and rating is back :)

stmcan

Hi LRM, Glad you hear you back :) All the best!

jabbs72 Purchased

Hello,

I have a couple of questions, the first is in the very bottom footer where the copyrigh sits and the social media icons sit, I have added a link to the site map. but no matter what colors I make the footer link styles in the style are it does not change from blue. If this has to be changed in the stylesheet or a php file where is it as I found nothing. Also how do you change the color of your social icons as I cannot seem to locate this either.

Lastly if I wanted to put a subscribe field in the same bottom are is there a way I can do this without having to code it by hand?

stmcan

Hi,

Could you provide me link of your website by opening a support request on our support forum at http://support-rt.com so we can provide more detailed help.

Regarding social media hover colors; it is using the “Primary Color” from Styling Options since they can be placed on the header also. You can use the following css code with the “Custom CSS Box” inside the Styling Options to control it by manually

.social_tip{
background-color:#000;
}

Thank you for purchasing my themes.

Best Regards

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