1119 comments found

Hi I want to upgrade to v2.0 as per your suggestion regarding slashes in the pages etc.

I haven’t made any changes to the theme.

Your help text says to use FTP, but can I use the standard Wordpress Theme installer?

Thanks, Tony

stmcan

Hi Tony,

You can update it via WordPress also, if you get “theme already exists” error you can change the old rttheme17 folder name or new folders name inside the zip file.

By the way, you need to use our support forum for your upcoming questions. I am replying first ever questions here of my buyers who didn’t realized to we are providing support only through the support forum at http://support-rt.com, to save their time.

Thank you.

damean Purchased

hi, i just wanted to ask how to have a template on slider with thumbnails. many thanks

stmcan

Hi, You can to change the slider type by changing the “Slider Module” options inside your template. For example;

- Go to “Template Builder” - Expand “Default Home Page Template” - Expand “Slider” module - Select “Thumbnail Pager” under the “Pager Style” section

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

kimskim Purchased

Hi. My blog posts do not display any HTML formatting even though I used formatting when creating the posts, and I can see the formatting is still there in the editor. The posts just display as raw, unformatted, plain text. What am I doing wrong? Thanks.

stmcan

Hello,

Please go to “Blog Options” and turn On the “Full Blog Texts” option.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
kimskim Purchased

I don’t see this option under RT-THEME 17/Blog Options. I only see Author info box under posts, Date Format, Hide Author, Hide Categories, Hide Big Dates, Hide Comment Numbers, Show Small Dates, and Default Sidebar Position for Blog.

stmcan

Hi,

You need to update the theme with the latest version. The options comes with the version 2.0

Hi guys,

awesome theme but I have problems with upload:

Installing Theme from uploaded file: themeforest-2703099-rttheme-17-responsive-wordpress-theme.zip

Unpacking the package…

Installing the theme… The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

Can you help me?

Best regards, David

stmcan

Hi David,

Here is a screencast video about how to install RT-Theme 17 http://www.youtube.com/watch?v=MQmlux7yzfE

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Fixed!

The zipped theme is inside the zip! :)

stmcan

Glad to hear you have managed to solved it. Please do not hesitate to ask if you have any further questions.

Best Regards

atteam Purchased

Hi, the access to http://support-rt.com/ has been terribly long to load. Other sites are well on my internet.

stmcan

Hi atteam,

It might be a temporary slow down, it should working properly now.

Hi!

Do you have any plans to update the theme to be compatible with woocommerce 2.0?

Thanks

stmcan

Hi Nicole,

We are working on it and have just provided files to support woocommerce 2.0 http://support-rt.com/discussion/comment/22417#Comment_22417

If you already upgraded your WooCommerce version, feel free to make the changes. As I said in the thread am going to wait 24 hours before update the theme to get some feedback’s from users whom applied the new files.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

is it possible to resize your theme to 1600px with only css? or need to edit core files? cheers, nice one

stmcan

Hi Kornolio,

Yes, If you have enough time to customize the css files, it is possible.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

fLoo Purchased

Still waiting for the HTML5-Version :-)

stmcan

After the new woocommerce release I had to postpone a bit. I’ll do my best to finish and publish in next week. Thanks!

This theme won’t work well with WPML as stated, due to the following issues:

- Featured images will not be synced with translations, even if you select the appropriate option in WPML;

- cannot translate Product Categories names;

MM

stmcan

Hi,

- Yes, they don’t sync because some user want to use different image galleries for each language. If you duplicate the post before translate you can get a copy of uploaded images to the new page.

- You can translate them by going the Product Categories, [click] edit product category and using the WPML options under the page.

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

Thank you.

pontiac Purchased

Hello, how can I get done just the regular page widget so that I do not use a template manager rt 17 just so that I can manage the same page and that there is all the information, that is, where can I find short widget code to the regular page.

rt 17 manager who fails to do so that the products also have lower gategoria, that’s why I decided to do it to one side in which I can make a sub-titles, but I can not do that so I have a slider which is the entire width of the page, and that I have the below products and Sidebar

pontiac Purchased

how it may be possible that the usual product pages can not be made in full page, but it requires the template manager. I would like so that I have the top slide and the full width of the basic text, and below 2/3 products and 1/3 page next to the bar. but I do not want to do this with the template manager or widget also feature short code

stmcan

Hello,

We have replied your question at http://www.support-rt.com/discussion/6683/the-regular-page-sidebar#Item_1

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

Thank you for purchasing my themes.

Best Regards

Hi, I’d like possibility to enable comments for “products”. Why is this disabled? Or is there any way to enable it?

Also, maybe a little effort would be to provide the possibility to add a 5th and a 6th tab for the products.

thanks

stmcan

Hello,

It is not an option unless i design the page for the comments. I’ll do my best to provide it with next update. Unfortunately, there is not enough room for additional tabs.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user

That would be nice. Especially because it really makes sense to have the option to enable comments on products, like on a review site… etc. or just customer feedback.

Can someone explain to me why the demo video is so damn sped up fast? I had to stop watching it as it gave me a headache. What moron thought it was ok to do a silent movie at 120 fps trying to show off the capabilities of the theme?

stmcan

Hey don’t be rude! It is just for demo! There are slower tutorials who wondering details.

http://www.youtube.com/watch?v=hUx328cWF64 http://www.youtube.com/watch?v=CR4lxwmrajI

If I’m not wrong, will you release a standalone html5 version of this wp template? I mean, I’d love to integrate it into codeigniter or some other app, or just to do a simple html5 site. Thanks

stmcan

Hi kabeza,

Yes I’ll release the HTML version as soon as i can. Currently, I’m working on some big updates for the version and this is going to be affected the HTML one such as revolution slider support.

Thank you for interesting.

Best Regards

kabeza

Great, following u so I can get notified when html version is released. Thanks!

Hi, I’m interested to buy the theme, but I need some info. Will I receive any support regarding the multilanguage implementation? (for example, how to add some flags on the header of the pages) I would like to use the Booking Calendar plugin for wordpress, it is compatible with the theme? Is there a way (or you have an example on your theme) to made some tables with rows and columns? thank you

piccerella

thank you for the answer. But for table I mean something like this http://www.google.com/help/hc/images/docs_1047438_table_chart_en.gif

stmcan

Yes, you can have very similar one. You all need to paste and edit your html codes trough the editor while the “Text Mode” tab is active. Here is an example table for you http://pastebin.com/pNHGLySJ

Hello, I like this theme, Before buy I need to know if is possible customize a different sidebar for each page/post… or if is possible create new widget blocks to use for specific pages or post…

Thank you

Roberto

stmcan

Hello Roberto,

Yes, it is possible with the sidebar creator that comes with the theme http://rttheme17.demo-rt.com/wp-content/uploads/2012/07/Sidebar-Creator.png check the rest of the features http://rttheme17.demo-rt.com/admin-panel/

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

vkmaerkg

sorry but I’ve just bought another theme… soory and thank you for your reply… I save your theme!

Hi, i just purchased this theme and i keep getting a « TypeError: Object [object global] has no method ‘indexOf’ » when i install Advanced Access Manager plugin. Never had this problem before with other themes. Can you help?

stmcan

Hi,

This looks like an issue causing by the plugin itself. However, I’ve just installed the plugin on my copy and didn’t get the error. You may want to check the plugin with the default theme of WordPress or ask help from the developer of the theme. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi Guys, I have bought a few of your themes and love them along with the support. Only thing is I’m still not able to create an account so I can post comments on your support website. Maybe you can help me set this up (I’ve tried all of my different purchase codes).

What I need help with is my social media icons aren’t working in RT Theme 17 at www.sohosalescoaching.com , they are adding my website address to the start of the social media website url. I might be missing something really basic, but I just can’t seem to figure this one out.

Thank you in advance!

stmcan

Hello,

Please make sure you have added the “http://” before your social media url’s. For example, this the correct url for the twitter http://twitter.com/your_user_name

Regarding the forum registration, please use your username “ebrindamour” not “stmcan” to the field “envato username”

If you still get the issue please contact me through the contact form on my user profile page, so i can create one for you.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Very nice template and code easy to understand. We’ve heavily modified the code, fixed, improved, customized and now this template is our first choice when we have to make a catalogue website for a customer, with deep navigation tree, as we are a web company who develop websites.

Our work in progress with this template, just to show out the grat capabilities of this item: www.poggimarmi.it www.digitpro.it/cofornisito

Network Solution srl, Genova (Italy)

stmcan

Hello,

Very nice implementations! It is always nice to see this websites! Thank you for sharing with us and appreciated for choosing my theme.

Best Regards

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