1121 comments found

Hi,

Is the current theme download file compatible with the latest Woocommerce 2.0?

I already checked the support page link, but I’m unclear. Thanks.

stmcan

Hi, I’ve just updated the theme and it is compatible with WooCommerce 2.0+ Please donwload version 2.1

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user

Awesome! Thanks!

Hi,

Are those images shown on the demo page also included?

stmcan

Hi,

No they are not. But you can get your copy from http://photodune.net , links can be found in the documentation file. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

ednord Purchased

Hello, I would like to know how to adjust subheader section (breadcrumb and searchbox) transparency level. Cheers !!!

stmcan

Hi,

There is an image under the /images/ folder called “transparent-white.png” You can change the image or use the following css code within the custom css codes box inside the styling options, to have a solid background for the bar.

#info_bar {
    background: #ffffff;
}

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello,

I’ve got a webshop which is translated to swedish and when my customers to pay through the plugin: Postgiro/Bankgiro Payment gateway, they get this message: http://ancile.se/wp-content/uploads/2013/03/failure.png. Is that something you could help me with or know about?

stmcan

Hi,

Please ask your questions with the account you purchased the theme. Thank you.

ednord Purchased

Hello stmcan,

I have asked a question and you didn’t answer. I told you how can I change/adjust subheader transparency level. Your answer is really urgent regards !

stmcan

Hi,

I’ve just replied your question. Please use our support forum for your upcoming support requests. Thank you.

I purchased the theme with a corporate account. There is a possibility to clone the template in the administration?

stmcan

Hi,

Please contact with the themeforest support. Because I have no control over the accounts and purchase process. Thank you.

Hello. Is it possible to add the option “Column Width” within “template builder” using “Default Content”? Because otherwise not be used together at the same time, “slider (full width)” with “sidebar widget”. What I mean is, have the option of following layout: “Default content = 3:4 + Sidebar Widget Area = 1:4”

stmcan

You,

It is not possible with the template builder. However you can use the slider shortcode within a page’s “Header Options” in “Free Code Space for Advanced Users” field. It will be close what you are trying to create.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

I post my question again then…

Hello,

I’ve got a webshop which is translated to swedish and when my customers to pay through the plugin: Postgiro/Bankgiro Payment gateway, they get this message: http://ancile.se/wp-content/uploads/2013/03/failure.png. Is that something you could help me with or know about?

stmcan

Hello,

I believe this issue is not related with the theme because I didn’t changed anything of woocommerce. Could you please try with the default theme or ask help from the plugin developer. If you find something that i can fix, please let me know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello, Question before Purchase: Can I resize the area in the front page for bigger or smaller images/videos/slideshows? Thanks.

stmcan

Hello Mike,

Yes, you can change the height of all the sliders so the images.

Default-user

Thanks for your fast response. Does it support “images download protection” if I post images to my blogs / pages. Also, can I create a private gallery or post/pages with password protected?

stmcan

Yes, You can create password protected posts and pages

how i can make slider like in this demo website. i love this theme. is so simple but elegant…

stmcan

Hi,

Glad to hear you liked it. We included detailed documentations about “how to create slider” into the setup assistant of the theme. You all need to follow the steps and create your slides. Please do not hesitate to ask if you have any further questions.

Can you customize this theme for me? What I need is a catalog of products with attributes and inquiry form. All the products are industrial products and attributes will be like 2mm-4mm or something similar to that. The visitor of the website should be able to go to the individual product page and select the attribute(tick box) and click inquiry button. Then a form should appear which asks his details and once submitted it should send a mail to the predefined address with that product name and attribute as subject. Please lemme know

stmcan

Hello,

Unfortunately, we do not offer a customization service but i am sure you can find someone does. The feature you mentioned is quite possible with some code changes.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hello So I have set an image for the background, it works on all pages except the Contact Us page. I have even created a template like the contact us but it still doesn’t show the background image. Also the main menus doesn’t always drop down when viewing on the contact page.

Any suggestions?

stmcan

Hello,

It sounds like you have javascript error on the contact us page. Most probably it causing by a plugin or the map iframe code you put. IF you could share the url with us opening a support request on our support forum at http://support-rt.com we can help you more.

Thank you for purchasing my themes.

Best Regards

Sorry but I love this theme and I try and try hard and I see that is not compatible with WPML.

I design a template in one language and when I press the + to create the another language and choose the other language template. the original language page and template get the home page box items and slider of all pages in the hole theme, Is a mess.

I try it in a different instalation when the theme first launch and it was doing the same think, the updates have not correct that what so ever.

I end up using another theme because of the WPML errors.

I try to use it today for another client with the V.2.2 upgrade and I see the same errors like the first version that came out.

I will love to use this theme but WPML is not compatible.

Thanks for your help!

stmcan

Hello Javier,

1) This theme is 100% compatible with WPML plugin.

2) When you want to translate a page that uses a template you must to be sure that all the contents has been translated which used in that template. Lets say, if you have slider, you need to have all the slides translated to get translated version within a translated page.

3) Regarding WPML errors; I’m not sure what kind of those but if they’re pointing out a WPML file, it is most probably related with WPML.

Please make sure you have the latest version WPML and provide us a url, screenshot and more information about the issues you having by opening a support request on our support forum at http://support-rt.com so we can analyze and get back to you with more detailed answers.

Finally, please be sure that this theme is 100% compatible with the WPML plugin and lots of websites are using both without a problem.

Thank you for purchasing my themes.

Best Regards

selam hocam rt themes13 ald?m kurdum her?ey çok güzel ancak RT Theme Main Navigation Menu k?sm?na en fazla 90 ba?l?k ekleyebiliyorum bir yerde k?s?tlamam? var bu sorunu nas?l çözebiliriz. Sunucu ile ilgili bir s?k?nt? yok tüm limitleri yükselttirdim acil cevaplar?n?z? bekliyorum

stmcan

Merhaba,

1) Oncelikle lutfen sorularinizi ilgili temanin sayfasina yaziniz ki satin alma islemini kontrol edebilelim http://themeforest.net/item/rttheme-13-multipurpose-premium-wordpress-theme/157692

2) Yine de bekletmemek icin kisa bir cevap vereyim; WordPress menuleri temalar tarafindan sinirlandirilamaz. Eger varsayilan temada da ayni sorunu yasiyorsaniz -ki muhtemelen oyledir, o zaman WordPress ayarlarini kontrol etmelisiniz. WordPress forumlarinda veya Google’da detayli bilgi bulabilirsiniz. Biz sadece tema ile ilgili destek verebiliyoruz.

Tesekkurler, saygilar.

Hi there Really nice theme, any chance you will add RTL support? I would love to buy this theme but I need it for an RTL site Thank

stmcan

Hi Carmitma,

This theme supports RTL languages. Thank you for interesting. Best Regards

Default-user

yay! thanks :)

ujmsales Purchased

Greetings, sorry I didn’t search for this, but TF’s comments section are a bear to navigate. We LOVE the template, but we built it in a subdirectory and when we moved it over (changed URL In settings, updated all URLS) we lost the greyscale rollover features that you show in the demo. Now all the photos are color before and after rollover. IS there some link somewhere to a CSS style sheet? I deleted the old site directory to see if it would break something and then give us a clue if the style sheet was trying to pull from something there, but no luck.

stmcan

Hello,

It sounds like a missed css part. Could you please provide us your website url by opening a support request on our support forum at http://support-rt.com so we can take a look it for you.

Thank you for purchasing my themes.

Best Regards

Hi,

I would like to buy the theme but I need to know if it is easy to change the menu names? ie: instead of showing the tab called products, I would like to call it Members. Also, I would like to change the control panel theme Name Button. Instead of showing Rt-themes 17, I would like it to show RTTHEMES17 ( in one word).

Please let me know if these changes are possible?

stmcan

Hi,

Yes you can change the theme names or use your old menus by assigning to specific theme locations.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,

I am looking at purchasing this theme as it looks great but I was wondering what the learning curve is, in order for me to get a site up and running using your template?

FYI, I am not a newbie to WordPress but have built many sites.

Thanks.

stmcan

Hi,

I can say that it will be very easy because my themes are targeting both average and professional users. There is a “Setup Assistant” part inside the theme options with walkthrough screencasts which will guide you. You are always welcome to use our support forum when you need more.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

alexpsba Purchased

How do I change the display order of the products? I have already changed it in the setting but no matter how much I refresh the page the order does not change.

Please help!

stmcan

Hello,

If you would like to change the order of a product listing page that created with the Template Builder you must use the module’s settings. If you’re targeting the product categories there are additional settings inside the product options. If my answer don’t help please provide us the page url by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

There is a possibility to clone the template in the administration?

stmcan

Hi, There is not but i will add similar features in the future.

by
by
by
by
by
by