1110 comments found

Hello, you can translate the text entered in the Revolution banner with the WPML plugin?

stmcan

I think you can’t translate but you have another option with RT-Theme 17. Create another slider for the second language and use its shortcode in another template and assign the template to the translated page.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,

How do I make the fields of the contact form a little more darker so you can see where to type in?

http://redwoodabstract.com/contact-us/

Thanks

stmcan

Hi,

You can put the following css code into the “Custom CSS Codes” field inside the “Styling Options”

input, select, textarea {
    box-shadow: 0 0 0 1px #FFFFFF inset, 1px 2px 0 #F9F9F9;
    color: #222222; 
}

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user

Awesome! thank you!

Tlekoatl Purchased

When making a new post such as a gallery, the first image in the gallery becomes the thumbnail for the post, this thumbnail image is always 50 by 50 pixels, is there a way to modify this default thumbnail size to make it bigger? Great great theme, by the way!!! Kind regards

stmcan

Hi,

Are you referring the featured images in Recent Posts widget? Could you please show us a sample on your website by If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi great theme! Is it possible to display Slider Text when using YouTube video in a Slider?

Thanks

stmcan

Hi,

It is only possible with the revolution slider. (comes with version 2.2) The other sliders doesn’t support it.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi there… I can’t see the google map – I have put in the correct iframe code – but the map will not show – do I need to use a plugin?

thanks

David

stmcan

Hello David,

It sounds like a missed or wrong iframe code. Could you please provide us your website url by opening a support request on our support forum at http://support-rt.com so we can find the issue.

Thank you for purchasing my themes.

Best Regards

B13Media Purchased

Hello, very nice theme!

Is it possible to link the different tabs in the products from other articles or inside the product-article?

In my wordpress are the quicktags missing if I switch to text or visual editor. Is it a template problem?

stmcan

Hi,

Unfortunately it is not possible with the current version. I’ll note it for future if I can provide a solution for it.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
B13Media Purchased

thanks!

pontiac Purchased
welcome to upgrade to a new version, and now I can not view the new slider, do I have to do something. sliderer shows pretty well back ends, but it does not appear in front End http://www.leader.fi/?page_id=2686
stmcan

Hi pontiac,

Did you have fixed the issue already? Because I don’t see any problem with the slider on that page.

By the way, please use our support forum at http://support-rt.com for your upcoming support requests! Thank you.

ghandixx Purchased

Hi,

I’m trying to integrate the header with transposh plug-in…. but it doesn’t work.

I put this code in the header

<?php if(function_exists(“transposh_widget”)) { transposh_widget(array(), array(‘title’ => ’’, ‘widget_file’ => ‘flags/tpw_flags.php’)); }?>

The flag are present, but inactive…. I can’t understand why….. as you see http://www.sestrierehotel.info/wordpress/products/sestriere-to/ .........I’m going crazyyyy :confusedsad:

stmcan

Hi ghandixx,

The following css code should help! Put it into the “Custom CSS Codes” field inside the “Styling Options”

.transposh_flags {
    position: absolute;
    right: 0;
    z-index: 2000;
}

By the way, please note we don’t provide support for 3rd party plugins like this one. Take this one as an exception :)

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
ghandixx Purchased

It works well now!!! Tnx very very very very much!!!!!!!!!!!!!!

Hello,

I just purchase your theme yesterday, installed dummy.xml ok, fix the home page slider ok. But I cannot access or load any of my previous pages & posted – none of them work even I used my old main menu. Could you point me to documentation & links that help to fix it? Do I have to redo all the pages & posts?

Thanks.

stmcan

Hi,

It is a problem related with WordPress permalinks. You can check yourself by activating the default theme of WordPress. This solution on the WordPress forum may help http://wordpress.org/support/topic/permalinks-not-working-23

Default-user

For the Front page, how to customize the space (or reduce the space) from the top edge frame to the menu and to the slider – in order to show full image (600 px in height) – viewing from tablet or laptop (14 or 15.4” screen). Thank you very much.

stmcan

If you are planning to use top social media icons, WPML or WooCommerce cart you can add the following css code into the “Custom CSS Codes” field inside the “Styling Options” to reduce the top gap to 20px

#container {
    padding: 20px 0 0;
}

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi stmcan,

I am working on this website: http://ehub35.webhostinghub.com/~globa287/ (not sure if you can see it) On the bottom part of this website you will see this: http://img708.imageshack.us/img708/7002/screenshot20130321at100.png Is there a way to make this all in one box, with that layout so there is not so much space between everything?

Thanks, Mariana

stmcan

Hi Mariana,

This is how the theme designed and looking. But maybe you can use the following css code to customize it. Just put the code into the “Custom CSS Codes” field inside the “Styling Options”

.margin-b30 {
    margin-bottom: 10px !important;
}

Also you can try another value instead of “10px” like “20px”

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Also!! Last time I did this website (it all got deleted ): ) I created a side menu on every page that looked something like this (they were links also)

http://img7.imageshack.us/img7/7340/sidebarlt.png

Now I can’t remember how I did that, can you help me?

Thanks,

stmcan

Hi,

1) You can use Sidebar Creator for custom sidebar locations

2) You need to change the URL of the “working with clients” link because they both directed to the home page. You can just put ”#” to its url field.

Please use our support forum at http://support-rt.com for your upcoming support requests!

Thank you.

Default-user

Hi, I appreciate all your help so far! Here I am bothering you again.

I have a question about the google map embedded in the “Contact us’ section. Is there a way to make that map .. zoomed in? When people click on the page they will see a map that show manhattan, and its surroundings (new jersey,brooklyn, etc) I want the map to be more close up so as soon as they click it they see manhattan and the area specifically. Does this make sense? Do you know how to do that?

stmcan

The module only displays the embed code you copied from google maps website. Try to re-create the embed code and make sure it displays exactly the location the way you want.

You’re always welcome to ask questions but please use our support forum at http://support-rt.com for them. Thank you.

Would be nice that commenting functionality would be enabled in the next version for Products… makes no sense that this is not possible…..

stmcan

Hello,

I am going to add this option with the next update. Most likely it will be available in 48 hours.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Want to purchase this theme, but have a question first: my client wants a mega menu with image preview of product, similar to ping.com (clubs) – I would imagine I could do this with customizing the UberMenu plugin. Is this theme compatible with this plugin? Thanks!

stmcan

Hi,

I didn’t checked my myself but have seen many users has adopted the uber menu with the theme. So If you know you can do, it will works ok.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

uowlss Purchased

Hi, I just purchased your theme. When I tried to upload it to Wordpress, the install failed as it said style.css was missing. I have tried re-uploading, and then re-downloading as well, but I still get the same error. Can you please help me?

stmcan

Hello,

Please unzip the package to your computer first then upload only the rttheme17.zip file which is the theme. You can also follow this walkthrough video http://www.youtube.com/watch?v=MQmlux7yzfE&feature=plcp&list=PL6tb5Hv0mbUM1aY-ZXzmZFNJm-Xogrcbk

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

sayyam Purchased

Is there any option via which we can use the logo in middle and at beneath of logo the menu. OR MENU placement for header changes like menu styles etc.

Is there any option for Photographer to use the FULL SCREEN SLIDE SHOW on main page / Home Page

When you releasing rt18? interested to buy that also

stmcan

Hi Sayyam,

You can find some css tweaks in this tutorial http://support-rt.com/discussion/4182/tutorial-solutions-for-big-logos for the logo positions.

I’m working hard for the RT-Theme 18. Thank you for asking :)

Best Regards

rkk Purchased

Theme is pretty good. The social media support needs work. The only way to add an unsupported social media link is to edit the raw php. When there are 3 theme updates in one month, it creates too much work to port these changes at every upgrade. For me it is a problem that Tumblr is not supported. If you add Tumblr support, I will return my rating to 5 stars.

stmcan

Hi rkk,

Thanks for the feedback. I added my to do list for the future updates. Thank you for purchasing my themes.

Best Regards

Default-user
rkk Purchased

Thanks. If you add Tumblr, it might be a good idea to switch Twitter to the bird icon. Two icons that are the letter ‘t’ in different fonts might be confusing.

stmcan

OK, I’ll do my best with the next update. Thanks.

Hi,

I would like to use theme generated logo since I am not using a custom logo, but I need to make the size a little smaller. Is there any way I can make this happen? Regards, atp

stmcan

Hi,

Add the following css code into the “Custom CSS Codes” field inside the “Styling Options”

#logo h1, #logo h1 a { 
    font-size: 36px;
    padding-top: 22px; 
}

change the values for various sizes.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi – My SEO plugin from Yoast is not working even after I updated the theme. Any suggestions?

stmcan

Hi,

I’ve just tested the plugin again and couldn’t found an issue. Make sure the “Force rewrite titles” option has been checked inside the “General” tab.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

How to fix homepage link as the follow picture http://presofts.com/valsvet/uploader/Fh.jpg

Thank you!

stmcan

Please ask your question with the account you purchased this theme.

fLoo Purchased

I’m still waiting for the HTML-Version. Expected it 2 weeks ago. Thanks.

stmcan

I’m still working on it, 80% of it finished. I’ll release in the next week. Thank you.

stmcan

Hi fLoo, The HTML version is available now http://themeforest.net/item/rttheme-17-premium-html5-template/4434485

Thank you.

fLoo
fLoo Purchased

Awesome job, thank you !

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