stmcan

stmcan supports this item

Supported

1169 comments found.

@Holly_Holtz2013: How can u have a site running when u did not purchase the theme? Just wondering [...].

@Holly_Holtz2013: Its not about money, its clear that you did not buy the template and so its fraud – fact.

Thank you for the support, really do update me about the new release i hope i will be either the 1st one or the 1st 10 buyers of next theme :] also as usual!

Thank you Sayyam! You’ll be informed when it is available :)

Hi,

I would like to rename the product menu throughout the theme. I am thinking to call it Members instead since I am working on this project that will include members instead of products. I am trying to do this so there no confusion for whoever manages the website after me.

Could you please help? Regards,

Hi,

You can edit /rt-framework/functions/custom_posts.php (starting by line 86) to change the Product definitions.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

hello – How can I remove the wording under comments box that says You may use these HTML tags and attributes:

thank you!

Hello,

Please put the following css code into the “Custom CSS Codes” field inside the “Styling Options”

.form-allowed-tags {
    display: none;
}

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello, i have question. How to add google analytics conversion tracking on contact form ?

Hello,

If you would like to track only the contact forms you can edit /rt-framework/functions/rt_shortcodes.php (line 342)

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

How can I add an new field to the existing form. Which file do I have to edit. I would like to add telephone.

Thanks for your time

Hi,

You can use Contact Form 7 plugin for a customized contact form http://wordpress.org/extend/plugins/contact-form-7/

To customize the default form you need to edit /rt-framework/functions/rt_shortcodes.php file.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Where I can I adjust the settings of the nivo slider – speed, transitions etc. I see a nice button in the dashboard for the revolution slider but I do not see one for the nivo slider.

Thanks for your help

Go to the Template Builder, expend the Slider Module and change the “Transition Timeout (seconds)” value for translation time. There is no options provided for the nivo slider effect (which i should add) but you can edit these lines http://pastebin.com/dqsrgQMR inside the nivo-slider.php to specify the effect. Here is the doumentation of the nivo slider you may want to take a look http://dev7studios.com/nivo-slider/#/documentation

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Dear theme,

I tried to make any changes in the Template builder to the slider but I looks like it has no effect. When I change slide to fade no effect. When i like to change the width, no effect. It is look a file is missing or so. I can can send you login so you can have a look. http://www.massage-oisterwijk.eu/ – Site is only visible if you are logged in.

Thanks for your itme

Hi,

It sounds like you’re changing the Flex Slider effect but using the Nivo Slider. As I sated you need to edit the codes as described above to customize the nivo slider effects. Currently it is random. If you need more help about it please open a new support request on our support forum at http://support-rt.com

I want to buy this item. I want to know after buying, Can I update Revolution slider?

“Three different slider integrations with five different usage.

Revolution slider ( since version 2.1 )
Flex slider
Nivo slider
Flex slider with thumbnails
Flex slider with heading pager"

Current version is 2.3.7

Hi,

This version number belongs the RT-Theme 17. To be clarify Revolution slider option has been added to the theme with version 2.1. We continuously update the theme and the scripts that included the theme if there is a new version.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hi,

i added a revolution slider on my homepage, but the slider looks totally distorted. I should have about 600 pixels in the height, but it only shows about 100 pixels. Here the adresse of my blog: http://www.proxpand.com/wordpress/

What is the possible solution? Thanks.

Hi,

Looks like you have managed to solved it already. The revolution slider on your page is working correctly, now! If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello, I purchased this theme and made a new website. There’s problem with loading the web. It takes a long time to open the web, I wonder if there’s anything related to the theme or my host? here’s the link of the web? http://www.chicagocci.com/spotlighttravels/

Thank you

Hi Linbear,

I don’t see your purchased badge. Please use the account you purchased the theme.

Hi, thank you for that amazing job ! Is there any shortcode to insert swf flash movies ? :) best regards,

Hi Robin,

Unfortunately there is not a shortcode for the self-hosted videos, you can only use them with a blog or portfolio post.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello, I purchased this theme and made a new website. There’s problem with loading the web. It takes a long time to open the web, I wonder if there’s anything related to the theme or my host? here’s the link of the web? http://www.chicagocci.com/spotlighttravels/ Thank you

Hi,

Yes your server seems very slow. Please test the demo website speed, it is much faster than yours, right? I’m using bluehost for the demo maybe you consider to move it.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

How did you get the blog page to look like this?

http://rttheme17.demo-rt.com/company-blog/

I can’t seem to figure out how to use the Blog template and add a sidebar? In the Blog template there is no option to divide it into 1/2 or 1/3 so I can use the sidebar?

Hi,

The default blog template should look like the demo. All you need is create a page and select the “Default Blog Template” from the template list.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,

how can I get the new version 3.0.2?

I have the version 2.3 installed now and get notification about update. I re-downloaded the theme from my themeforest account and uploaded the files via ftp, but it still the version 2.3 installed.

Hi,

It sounds like a your previously installed theme and RT-Theme 17 using same variable name for the version info. No worries, it is a cached data and will be corrected automatically in a few hours. The current version of RT-Theme 17 is 2.3.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,

I would like to change main navigation menu title in the menu filed from “RT Theme Main Navigation Menu” to something else, something meaningful for the person managing the site.

How can I do so? Thanks. AT

Hi AT,

You can create a new menu with any name you want and assign to the a menu location by using the “Theme Locations” box right-side of the menu page.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Can this theme be used without using Woocommerce?

Hi kattar,

Yes you don’t need to install any plugin to use this theme. For the products you can always use the built-in product showcase features of the theme for creating online product catalog. Check this page to see the built in product page that works without a plugin http://rttheme17.demo-rt.com/our-products/

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hi there,

is there a way of making the background a static image so when and if you need to scroll down the page the background stays still? also is it possible to make it an image?

thanks

Chris

Hi Chris,

Yes there is a way to do it. But you must use the account which you purchased the theme to get support.

Hello! I would like to purchase this theme but I haven’t got certainty that I can make such scheme http://z500.pl/ – slider on the left, below the slider two columns with content, and on the right site of page custom menu. Please let me know is it possible with this theme. Thanks in advance!

Hi,

You mean something like this http://rttheme17.demo-rt.com/home-page-4/ Yes it is possible with the theme.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

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