1093 comments found

Hello,

1] do you think is it possible for a beginner (knowing only a xhtml and css basis) to customize this theme for a small hotel business? That means: could the most of customization be done via admin panel? (for example, my own background-images and so on). 2] I need to add third part booking form, so I suppose I’ll be obliged to touch some code: will you give support just to tell where to put my string into the code? or things like that exceed your support policy? 3] If I create myself a pricing table (coding or just building it with Fireworks and exporting it as jpg), do you think would be too much difficult to insert it in the theme? (diffcult for a dummy as I’m …)

I know I could purchase a “hotel theme”, but it seems they have less chance about customization, and l would like to have a unique looking site for my business.

Thanks for patience.

stmcan

Hi,

First of all, you can always use a child-theme for basic touched like header.php, footer.php So it will be more easily to apply future updates. If you need our assist, of course we do our best. Best Regards

garibaldina

Hello,

another question, wich is important for me:

is RT-17 compatible with WPML plugin?

Many thanks in advance.

stmcan

Hi,

Yes it is compatible with WPML plugin.

in wordpress, top, this is displayed ….

- Warning: file_get_contents() [function.file-get-contents]: php_network_getaddresses: getaddrinfo failed: Name or service not known in /home/mhd-01/www.profumerievanity.it/htdocs/wp-content/themes/rttheme17/rt-framework/admin/functions/update_notifier.php on line 32

Warning: file_get_contents(http://templatemints.com/theme_updates/rttheme17/notifier.xml) [function.file-get-contents]: failed to open stream: php_network_getaddresses: getaddrinfo failed: Name or service not known in /home/mhd-01/www.profumerievanity.it/htdocs/wp-content/themes/rttheme17/rt-framework/admin/functions/update_notifier.php on line 32

Warning: Cannot modify header information – headers already sent by (output started at /home/mhd-01/www.profumerievanity.it/htdocs/wp-content/themes/rttheme17/rt-framework/admin/functions/update_notifier.php:32) in /home/mhd-01/www.profumerievanity.it/htdocs/wp-includes/option.php on line 568

Warning: Cannot modify header information – headers already sent by (output started at /home/mhd-01/www.profumerievanity.it/htdocs/wp-content/themes/rttheme17/rt-framework/admin/functions/update_notifier.php:32) in /home/mhd-01/www.profumerievanity.it/htdocs/wp-includes/option.php on line 569-

I blocked all the operations … what should I do? help me?

stmcan

Hi salentomobile,

Your server doesn’t support the file-get-contents function which is must for the update notifier system of the theme. You can ask help from your hosting provider or simply close the update notifications via General Options.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

edgemark Purchased

AAARRRGGGGHHH….I just hit the “reset Setting” in the template builder section and lost all my previous setting. Is there a way I can roll this back and recover?

stmcan

Hi edgemark,

Yes, as it asks before “Are you sure that you want to reset all the theme settings?” Unfortunately there is no way to get back your previous settings if you don’t have a backup.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

ujmsales Purchased

Greetings, On your demo, you have a home page layout that has three boxes in the second row and the box farthest right is wider than the two on the left. See this screenshot:

http://screencast.com/t/s3q9WaZLBl

However, I don’t see that option in the Template Builder. Please tell us how you did this as this is the layout we sold to the client.

http://50.22.126.97/~kmssales/
stmcan

Hi,

Please follow this screencast to learn more how to use the template builder http://www.youtube.com/watch?v=hUx328cWF64&feature=plcp&list=PL6tb5Hv0mbUM1aY-ZXzmZFNJm-Xogrcbk

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

ujmsales Purchased

In the photo gallery short code, is there a way to link the images?

[photo_gallery] path of your image[/image]

stmcan

Hi,

Yes there is, please click the photo gallery shortcode icon on the editor to insert one. http://rttheme17.demo-rt.com/wp-content/uploads/2012/07/editor-buttons.png

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi, thanks for the advice of changing a hosting, I will try bluehost soon. And here’s another question about the design. Can you check those little blue numberings in the bottom: http://www.chicagocci.com/spotlighttravels/ The number can not be fixed in the icon after “10”. What can I do with this? Thank you
stmcan

Hi,

Please put the following css code into the “Custom CSS Codes” field inside the “Styling Options”

.rt-toggle ol li .toggle-number {
    display: inline-block;
    font-size: 12px;
    height: 21px;
    left: 0;
    line-height: 160%;
    padding: 3px 0 0 2px;
    position: absolute;
    text-align: center;
    top: 8px;
    width: 22px;
}

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

I want to decrease the size of the gap between the bottom of the slider and or header and the next section / body section of the page. I have a banner box below the header and above any other text on all pages. I want to decrease the space between the above and below the banner box. I am not sure where on the style sheet to accomplish this. Thanks

stmcan

Hi LisaMarie,

You can try this one;

.margin-b30 {
    margin-bottom: 10px !important;
}

Just put the css code into the “Custom CSS Codes” field inside the “Styling Options”

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

I am really impressed with this theme – and how “on-top” you are within this comments section. It drives me back here to purchase this theme.

Here’s my dilemma (hopefully it’s not a road block for me)... I would rather use pippins “Easy Digital Downloads” plugin over WooCommerce. Do you foresee any problems implementing that plugin with this theme?

TIA!

stmcan

Hi,

If you use the plugins “purchase” shortcodes it will work properly as i tested. What I do is, just copied a purchase shortcode, into a description of a built-in product (the product showcase) and placed the plugins cart widget in the sidebar. In short if you collaborate with the plugin and the theme’s product showcase, i think you will have what you want.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards,

Hi,

I am having a problem with the shortcode buttons. I made a button but there is no option to add a hpyer link to it. Any ideas?

Please help!

Thank you!

stmcan

Hi,

Yes I’m aware of that tiny issue and theme will be updated in a few days. But you don’t need to wait the update, just click the HMTL view tab and edit the URL by manually. You all need to add the url in the code like this

find this part
<a class="buton">
</a>

and change like

<a href="http://google.com" class="buton">
</a>

Thats it!

<a class="buton">
</a>

Hi again,

I encountered another problem. I set up my Blog page and called it Amazing Work. I followed the instructions in the set up assistant. Now, as I was creating blog posts and using the Template Options. I selected content + right. Now as I checked it on the Blog Page tab, there are no posts. However, when I use the Blog Template on the post, it appears on the Blog Page. But when you click on the post, it goes back to the same page with all the other post being listed.

Dunno if I am making much sense. I could send the login details for you to review and see what I am talking about. Thanks!

stmcan

Hi,

I am not sure what is the issue. If you would like us to take a look into this for you please let us know by opening a support request on our support forum at http://support-rt.com So we can contact in you in private and ask your WP credentials.

gimpdrinks

Hi I signed up on the forum but somehow it would not let me post a discussion. Keep getting errors in connection. Can I send my concerns via email? Thanks!

stmcan

Hi,

I’ve just replied your email.

Great Theme !! See our site at www.jeuxarofun.com

I would like to know if it is possible to hide the featured image of a page. By adding a specific custom css code?

We need the featured image for google and facebook reference, but we don’t want it to be automatically displayed in pages.

Thanks

We recommande this theme to all.

stmcan

Hello, Yes, It is possible! You use the following css codes.

for pages;

.content span.frame:nth-of-type(1) {
    display: none !important;
}

for posts;

.content a.imgeffect:nth-of-type(1) {
    display: none !important;
}

Just put the codes into the Custom CSS Codes inside the Styling Options.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user

Thank you very much! It works perfectly.

Hello:

I’m about to buy your theme but I want to know 2 things:

First, I want the theme to build a catalog for architects and a catalog for directors, each one with their own products but i would like to show them with a small slider or any plugin that shows the details of the pics, is this possible in your theme with any plugin included on it? If not, which one do you recommend?

And second, in this site I’ll have many stores, so in Contact page I need to show them by state, is this also possible or should I have to download or buy another plugin?

Thanks in advanced for your response and congratulations for such a great work!

stmcan

Hello,

1) There is a slider shortcode that lets you create sliders with your provided images and links, details etc. Here is a sample http://rttheme17.demo-rt.com/shortcodes/photo-gallery-2/

but if you want list the products in a page category by category, you can use the product shortcode. But unfortunately there is no slider available for the code, maybe with the next update.

The contact details box inside this page http://rttheme17.demo-rt.com/contact-us/ has been created by using a module of the template builder and it can be added a template unlimited time. Also there is a widget that does the same thing that available to use in sidebars.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Default-user

Thanks for your response, I’ve been searching for plugins for catalogs and I found this one http://wordpress.org/extend/plugins/catalog/ maybe this will work with your theme in order to acomplish the functionality I need. Hope this plugin can be integrated with your theme in the next release.

Best Regards

stmcan

I’ll take a look into this plugin as soon as possible. Thank you.

The revolution slider on the homepage just show a grey background, none of the slides are showing. I create another revolution slider but the same thing is happening, any idea why?

stmcan

Hi,

We need to take a look to your website to figure out the issue. Please provide us your website url by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi, I was hoping you can help. I want to reduce the horizontal space between the bottom of the logo and the infobar (breadcrumbs). please see page http://greenfeet.archimedia.ie/about-us/ I have tried to locate it in the css but no luck so far. Please help, Thanks, PeterC
stmcan

Hi PeterC,

I tried also but could found a proper solution for you. Since you customized the logo position the space is very huge on your website.

Glad to hear you have managed to solve it. Please do not hesitate to ask if you have any further questions by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi, here’s my site: http://www.spotlighttravels.com/ I have questions for the social media buttons. 1) My site is targeting Chinese clients. How can I change the English name of the social media buttons (when I point on them) into Chinese? 2) I want to add one more button, the Chinese social media “Weibo”, can you help to design this into the same style, and then let me put that botton following the other social media buttons. Here’s the image of Weibo: http://techrice.com/wp-content/uploads/2011/02/sina-weibo-logo-yuanwenjian-xiazai-thumbnail.gif

Thank you!

stmcan

Hello,

There is an array inside the /rt-framework/classes/loading.php as http://pastebin.com/YAXexFnz You can add a line or edit one of them to add custom icons. Once you add the value then you can copy your image inside the /rttheme17/images/assets/social_media/ folder

And also, how to translate the English in the comment form? for example, in the bottom of this page: http://www.spotlighttravels.com/%E5%AE%A2%E6%88%B7%E5%AE%9A%E5%88%B6/ I want the word, “you name”“your message”“your email”“are you human”“send” to be translated into Chinese.

Thanks

stmcan

Hi,

Please refer this page http://wcdocs.woothemes.com/ and the woocommerce forum to get help about woocommerce plugin.

Default-user

Hi, I followed the link and I put a translation file: Woocommerce-zh_CN into the i18n file under Woocommerce. But my previous translation under the theme file is missing. (I translated directly on the en_US under the language file in the theme file)

stmcan

Dear chicagocci, We don’t provide support for WooCommerce options and translations. You can try to ask help from its forum or try to translate your website by using the WPML plugin.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi, i like very much this template, can i desable the cart? I will use it only for corporate site and I don’t need the cart. Thank you

stmcan

Hello,

Yes, the ecommerce features totally optional and comes with woocommerce plugin installation. If you’d like to have catalog only you can use the product showcase custom posts.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

djchrisc Purchased

Hi There,

How do I remove the page title in a single portfolio post, there does not seem to be an option. If not can I remove a line of code from single portfolio.php? Which line should I remove?

stmcan

Hi,

You can use this css code for it;

.portfolio .head_text {
    display: none;
}

Just put the codes into the Custom CSS Codes inside the Styling Options.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,

where can i configure contact” page ? Google map, contact info and contact form ?

stmcan

Hi,

Go to RT-Theme 17 Options -> Template Builder -> Expand the “Default Contact Us Template” and edit the modules.

You can find detailed info about the template builder inside the RT-Theme 17 Options -> Setup Assistant

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Does page builder allow slider to be 1/4, 2/3, etc. and add module in remaining 1/3, etc.? i.e. slider 2/3, portfolio thumbs 1/3?

Thx, Jake

stmcan

Hi Jake,

You can have the main slider with a sidebar or full-width. But, you can use the photo slider shortcode within any layout. http://rttheme17.demo-rt.com/shortcodes/photo-gallery-2/

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

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