1135 comments found

hi, I’m trying this fear that was given to me by a colleague, and it seems very nice and good, but before purchasing I wanted to know if it solves the problem does not display the contents of the last post, look at the link, if press sare visible only a part, see here: http://fumini.com/ottimizzazione-siti-web/social-media-marketing-seo-2013/

Many thanks

fumini

I changed but only shows last post (and not open) “their default blog post” list for the post, “empty value” for single blog post

stmcan

Hi,

Please contact with use through the support forum when you purchase the theme so we can ask your WP credentials and check what setting is wrong. Thank you.

Hello How can I insert the buttons from WooComerce (add to cart and quantity button) in the single product page???

because Im inserting that and apperars in the code this shortcode: [add_to_cart id=”” sku=”“] but it doesnt display anything.

I can insert a normal button but is not the same becasue when I use the Woocorece add to cart button, when I make clic, then appears a message like: “Another Product Sample” was successfully added to your cart. and then the button View Cart.

here is my product page http://www.bosquema.com.co/producto/mesa-roma/ but in this moment I put a normal button of th theme.

stmcan

Hi,

Please do not mix the Product Showcase and WooCommerce. If you would like to sell online just use WooCommerce.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

hello… i updated to the latest version, but the slider does not work anymore, so doesnt the twitter stream… thanks

stmcan

Hi,

Please provide use your website url by opening a support request on our support forum at http://support-rt.com so we can check what’s wrong.

Thank you for purchasing my themes.

Best Regards

ksision Purchased

Hello, how can i make Theme update from 1.4 version to 2.4 version and without loosing all Template Builder’s ???

stmcan

Hi ksision,

We always update with backward compatibility, so you shouldn’t worry about to loose anything. But, database and ftp back-up always a good move for WordPress websites.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi Im getting problems with WooCommerce, This is my product page: http://www.bosquema.com.co/producto/mesa-paris and ther Im jus inserting de add to cart button of WooCommerce Shortcodes. Its displaying a grey borber and also at the left of the button it is adding the price amount.

I just want to display the button and also to display the quantity button like this page of you.

http://rttheme17.demo-rt.com/shop/another-product-sample/

please help becasuse I dont know how to insert the buttons the same as your example of the camera.

thankss!!!

stmcan

Hi,

It is a woocommerce usage question, so please ask help from the woocommerce forum or support. Thank you for your understanding.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

katal Purchased

Hello! I am waiting your new theme rt-18. When we can expect new version :)

stmcan

Hello katal,

I’m working very hard on it :) It’ll available in a month hopefully. Thank you for asking. Best Regards

bnovo Purchased

Thanks for a great theme. Appreciate that you keep it updated and forum response has been excellent. In my case the theme broke because of the WP W3 plugin and Neo responded quickly and put extra effort in getting my site back up.

thanks to all, and when I need a new theme this is the place I will start Bill

stmcan

Hi bnovo,

I’m so glad to hear you’re happy with the theme and the support service. Thank you for this kind feedback and purchasing my themes.

Best Regards

Hi,

Can I have the catalog of items behind a member login so that the public cannot see the catalog?

If not, do you know any good themes that do this?

Thank you,

Justin

stmcan

Hello Justin,

There is no default option for that but you may find a plugin that allows to hide some contents from unregistered visitors. I don’t know any but I’ll take a look if i can find something for you.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

B4rtolo Purchased
Hi, I’m trying to modify the portfolio. Instead of dropping down their opacity when they are filtered, to eliminate theme, like this: http://mazeofminds.com/demo/filterable-portfolio/

Thanks for your time.

stmcan

Hello,

Your website currently not using rt-theme 17. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
B4rtolo Purchased

Hi Stmcan, Actually this is the template that I’m working on http://trademedia.cl/PrettyWoman/ , but I was asking if is there a chance of modify the portfolio filter. In my actual portfolio http://trademedia.cl/PrettyWoman/tratamientos/ when you filter, its lower the opacity of the filtered ones, I’m looking forward to eliminate them instead of lowering their opacity, like this example http://mazeofminds.com/demo/filterable-portfolio/ Thanks for your time.

stmcan

Hi, Unfortunately I have no solution for this. Thank you for your understanding.

koboyle Purchased

Our new “corporate” site has finally been launched at www.boerke.com and using Rt-17 was a breeze, and whenever we had problems (and if we do have any down the road) we know that between you and Neo everything will get figured out! Thanks so much. P.S. we are giving away an ipad mini on our new site till June 4th, check it out everyone!

stmcan

Hello koboyle,

Your website looking nice :) I’m glad to hear you’re enjoying the theme. Thank you for choosing RT-Theme 17. Best Regards

Hi,

I’ve got this error suddenly today. Can you please help me check? www.sembilan9.com I’ve upgraded to woocommerce 2.0.10

Thank You

SCSTECHINDO

stmcan

Hi SCSTECHINDO,

It looks like you’ve managed to solved it already! If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,
It is a nice theme and powerful. My friend help me to buy it last week. Then now i got a problem when i build new template. i cant create any new template. When i create new template then save it show me 0 instead of option save successfully, how can i do? i need do more page.
Thank You

stmcan

Dear jackyianqq,

Please ask your questions with the account you purchased the theme by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi, I have recently purchased this theme but as soon as I install it, my Wp admin panel is running very slow and it takes a long time to display any update of the theme elements to the front end. Do yo know what could be the reason. Thanks in advance for your help.

Best Regards.

stmcan

Hi sesamosaurus, Some servers may have slowness to reaching my update logs due to poor connection. If you close update notifications via General Options, it will back to normal.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user

Thanks much! it feels better now! I really appreciate your help. Cheers.

Considering purchasing. One Question. Can I toggle responsive modes on and off?

stmcan

Hi jonaberr,

Yes, you can disable the responsive mode via Theme Options.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hi stmcan, one question please, why some popular plugins don’t run with this theme? For example, plugins as Related Post and others popular plugins. Thank for advance, best regards.

stmcan

Hi,

Can you please provide us the plugin name and a sample url if you could by opening a support request on our support forum at http://support-rt.com so we can investigate the issue.

Thank you for purchasing my themes.

Best Regards

agarciacarro

Hi stmcan, ok I will open a discussion in the support forum now. Thank you

I am considering purchasing this theme, one quick question, can I change the colours easy, my client wants a black and gold colour theme to her website, so black backgrounds and gold fonts – is this possible with this theme and if so, how easy? – she has mentioned she likes the look of this website for colours – http://www.theplazany.com/hotel/ – thanks in advance :-)

stmcan

Dear Jenny,

You can change every font and background color of the theme. But the white background blocks cannot be change via theme options. However we have this tutorial for it http://www.support-rt.com/discussion/4184/tutorial-how-to-customize-background-color-of-content-boxes

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hello,

I have tried the demo and am very impressed. One thing I noticed was that on a tablet clicking the main menu [Features] link causes the sub-menu options to display and they can be readily selected. Clicking the [Portfolio] main menu item does not have the same effect. In this case the sub-menu items cannot be selected and the site goes to the main Portfolio page.

I have tried with two Android tablets and have experienced the same problem on both. Is this a bug or is there some configuration problem? Naturally tablet users should be able to select sub-menu items.

Thank you, Michael.

stmcan

Hello Michael,

The features top menu is a blank link but the portfolio has a link to the main portfolio page. It is totally optional and manageable via the WordPress menus. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hi,

I really like how easy this theme looks to set up. I am interested in buying it but have a few pre-buy questions:

1) Is it possible to have the logo in the centre as a top? I have a logo that is more like a full width banner. Is this easy to insert?

2) I see from an above comment you are soon to release version 18. I want to get the latest one so can you tell me when this might be out and how it might be different.

3) If I decided to buy this now is it easy to update the theme at a later date or would I have to reformat all my data?

Thanks

stmcan

Hello,

1) Yes it is possible with custom css codes. We have a tutorial for it at http://www.support-rt.com/discussion/4182/tutorial-solutions-for-big-logos

2) The RT-Theme 18 will be totally new design. It wont be the new version of this theme. So if you like this one, you do not need to wait.

3) When we release new versions of RT-Theme 17 to keep it up to date, you can always update yours also without loosing any data. All the future updates will be free also.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hi,

I would like the portfolio items to show in the sidebar. Is there a shortcode or something to do that?

Regards, Jaco

stmcan

Hi Jaco,

Unfortunately, there is not shortcode for the portfolio items yet but it is in my to do list.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

asese Purchased

Hello. I have a little problem, maybe you could help me. For this theme, I have installed the “revolution slider” plugin and everything was just great until I’ve made the theme plugin update. Since then, the revolution slider won’t let me choose the usual option of viewing (fixed ratio or responsive) but only the full width option. So, in the page, the slider is no longer surrounded by a box (as it used to be) – I don’t know how to explain – there were some frames before. Now, with this settings, my images are looking a little bit of blurry because they are not tighten up in that box anymore and they are looking a bit up-sized. I talk to those who made the slider and they told me that this is a matter that you could help me. Thank you in advance for the answer. Here is a link to see what I am talking about: http://www.foto27.ro/copii With respect, Adrian

stmcan

Hello Adrian,

We have disabled some width options of the Revolution slider to maximize the compatibility. However, If you would like to have them back, you can remove these lines http://pastebin.com/PzutPpPR from /rt-framework/admin/script.js

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

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