1134 comments found

Hi,

I don’t mean to be unpolite but before buying the theme I am a little concerned that it has been over 2 days since I asked the pre-buy questions and there has been no reply. I am sure that there is probably a good reason for this but some reassurance would be good.

Thanks

stmcan

Hello vanstraten,

I have been very busy to birth of my first child :) So I’m sorry about it! Please note I’ve a support team and they’re giving support to purchased users via the support forum and i’m alone here on the item dashboard. Thank you for your understanding.

Best Regards

Hi, before purchasing the theme I have some questions: - Is that possible to have the search engine widget on the homepage’s header? - Is the theme multinlingual ready? - Can we customize the menu bar to have a more detailed view when the mouse is over it? (like this theme menu: http://themeforest.net/item/welcare-responsive-medical-wordpress-theme/full_screen_preview/4458432)

Thanks in advance

stmcan

Hi,

1) Yes you can have it with a little customization http://www.support-rt.com/discussion/4413/tutorial-rt17-how-to-get-a-searchfield-on-the-homepage-searchbar

2) Yes, it is! You can translate by using the .po files or use the WPML plugin.

3) It is not possible as default but if you’re an advanced users you can use some menu plugins to have such a menu. A plugin like ubermenu.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Default-user
YannGME Purchased

Hi,

thanks for your reply. I finally bought your theme and I’m very happy with it. I have an other question: – How can I right a baseline and some informations like a phone number and email in the home page’s header?

Thanks in advance

stmcan

Hi,

1) Create a blank page, select “Default Home Page Template” from Template Options box 2) Use the Header Options of the page to create your headline. (Free Code Space for Advanced Users) 3) Assign the page as your home page via Settings -> Reading Settings -> A static page (select below) -> Front Page

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,

That is totally understandable and thanks for the reply. Your child should always come first, it is the most important thing in the world.

One last question, do you have an estimated release date for the new theme so I can decide what to do?

Thanks

stmcan

Thanks! No est. date but I’m working hard to upload in this month.

Hi, I just check my blog post images using iphone, and all the images in my blog posts are distorted, whereas the other images in portfolio & slides are not. How can I fix this problem. Thanks.

here is one of my blog post: http://www.hoanglephotography.com/?p=2694 or you can check in any of my blog post: http://www.hoanglephotography.com/?page_id=1890
stmcan

Hello Mike,

As your images’ html codes includes hard-coded widhts and heights the images looks weird with mobile phones. You can try to use auto thumbnail shortcode to get better photo lists or gallery shortcode for galleries http://rttheme17.templatemints.com/wp-content/uploads/2012/07/editor-buttons.png

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user

sorry, I don’t understand. I used your default template for blog post. Write some lines and then use media button on top of area where I write something and upload images then insert them to my blog post – NO HARD CODED in HTML or anything – I don’t touch anything, so please verify it.

stmcan

Mike, Please copy&paste the following css code into the “Custom CSS Codes” field inside the “Styling Options” This will correct the image heights that added via editor.

.box img {
    height: auto;
    max-width: 100% !important;
}

Hi Before purchasing this theme which looks really greate btw, I just wanted to know If I could use it without the woocommerce, no cart or log-in in the site for a more corporate website? If that’s the case, then is it easy to enable, disable the e-commerce feature?

Thanks !

stmcan

Hi creaphine,

If you don’t need to sell online, this theme does have a great featured called Product Showcase http://rttheme17.templatemints.com/our-products/

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hi, for the blog, visitor needs to put email everytime they want to comment. Is there a convenient way for visitor to comment my post? And I want visitors’ comments showed after they commented instead of showing “Your comment is awaiting moderation.”. Lastly, can i get rid of “You may use these HTML tags and attributes: <.... ” in the post comment place? Thank you!

stmcan

Hi,

1) It is a default WordPress feature and it can be manageable via Settings -> Discussion

2) You can put the following css code into the Custom CSS Codes field inside the Styling Options

.form-allowed-tags{
display:none;
}

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Dear STMCAN

i bought your theme today and just install it on ghazifaraz.com/radiant-demo. i already import the dummy-content.xml , my questions are.

1) how can i set the home page same as in your theme. 2) when i click on home its going to your theme website. 3) i want exactly the same look and feel as your theme in demo. then i will modified it according my needs.

Your earliest reply will be highly appreciated. you can also send me your answer on ghazi@pixelpd.com

waiting for your reply.

stmcan

Hi,

Please follow;

1-3) http://www.youtube.com/watch?v=hUx328cWF64 and make sure that you’ve selected “latest posts” option via reading settings or assigned default home page template with your home page.

2) http://www.support-rt.com/discussion/447/tutorial-using-wordpress-menu-tools Use custom links and change the url with your home page url.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

hi i want to sell items through woocommerce subscription option”variable subscription”..i purchased woocommerce subscription plugin also but thing is when i activate RT-THEME the variable product is not working..is Rt THEME is compatible with Woocommerce why variable subscription is not working?can u please give me any ideas.. The Variable subscription work with other default themes.. Thank You

stmcan

Hello,

I’m not familiar with the extension, could you please provide us your website url and detailed info about the error by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello, can you tell me where can I find the php. file of my pages. For example, I want a php.file with my page resource for my “About Us” page, but I dont know the path.

stmcan

Hi,

It is complicated but you can take a look the page_content.php

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

I want to change the website heading with a picture instead of a blank white box. So my logo and menu will show on this picture. How can I do that?

stmcan

Hi,

It needs many css customizations. We can not help on this but this tutorial may help you get the idea about the logo customizations for the theme http://support-rt.com/discussion/4182/tutorial-solutions-for-big-logos/p1

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi there, just a quick pre-purchase question.

I would like to use this theme in a social website, which forum addon can be used with this theme?

stmcan

Hi,

I didn’t tested with any forum plugin but i recommend that search a theme that specially built for bbpress or supports it.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Can I also use different fonts with this theme and how easy/difficult can this be achieved?

stmcan

Yes you can. You can select one of the many google fonts inside the Typography Options.

You have really top Themes, I don’t need to convince somebody if you see you sell number =).

One question, is it possible to create an easy color customization in the menu? I like the color switch/profile from your RT Theme 16 and would like this in this in RT Theme 17 (every head page another colour). There are more languages in the WordPress configuration so it has to be dynamic and I can’t configure is as static CSS.

stmcan

Hi,

1) You can control the menu items fonts, background color, color and size via Styling and Typography Options.

2) If you’re using WPML plugin to publishing multi-lingual websites, the language flags will be appeared automatically at the top of the page. So, you wont need to add the language links to the menu, of course it is an option if you want.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hi, i’m extremely interested in this theme, but I had a few questions.

1. Can you display recent posts on the homepage in a grid, say like a 4 column layout?

Basically all I want on my homepage is a slider at the top below the navigation and like 10 current blog posts in a grid format.

2. I currently use royal slider on my page and I really like it, it works good for me. Can I use that on this page as the slider below the navigation?

stmcan

Hi,

1) Theme has a custom recent / popular posts widgets that offers customized thumbnail sizes that you can see a sample from this links

(Latest News) http://rttheme17.demo-rt.com/home-page-2/ (Popular Posts) http://rttheme17.demo-rt.com/home-page-3/

The limitation is this widgets are only provides single column layout but you can add four widgets into four columns that displays four different categories.

2) I have no experience with that slider script and its plugin. However if you what you do, I’m sure you may handle it with a little customization.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Sorry, I hit post before I finished!

3. Can you add widgets to the footer? I would like to have 4 columns in the footer for widgets.

Thanks for answering these, I appreciate it!

stmcan

Yes, there is a footer widgets area available that you can manage its column widths via General Options.

itsluci Purchased

My webpage is working great, showing all content when on the computer. However, on my Andriod phone, The image is not showing up. Is there a way to correct this?

stmcan

Hi,

Can you please provide us your website url by opening a support request on our support forum at http://support-rt.com so we can analyze the issue you having.

Thank you for purchasing my themes.

Best Regards

Default-user
itsluci Purchased
http://lovingmymirror.com/ . Thank you. You will see via computer the images shows fine but on smart phone or nook (only things I’ve tested) does not reflect the same. Your help is greatly appreciated. Just learning =)
stmcan

Hi, You can try this;

Copy&paste the following css code into the “Custom CSS Codes” field inside the “Styling Options” This will correct the image heights that added via editor.

.box img {
    height: auto;
    max-width: 100% !important;
}

Hey, love the theme…only problem is that when I change the amount of items allowed on a portfolio page, it still only shows 12. Any ideas?

stmcan

Hi,

Did you changed the “Amount of blog post per page” number of the “Blog Posts” module in Template Builder? If not please use template builder for managing blog pagination. To learn more please Go to WP Admin panel -> RT-Theme 17 Options -> Setup Assistant -> “How To Create Blog” section

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi, how are you? I have purchased one plugin, and I have a problem with thumbnails of posts, do I have to change permissions in some folder? I try to change permissions to 777 in different folders, for example, in uploads, in folder super post-cache and wp-widget-cache, but It doesn’t run correct, and thumbnails don’t run. Best regards, thank you for advance.

Hi, Zourbuth Gumaraphous, designer of “Super Post” ask me the following: “Could you ask your theme developer how to retrieve the post thumbnail based on post ID?” Thank you for advanced, best regards.

agarciacarro

Thank you stmcan, but plugin developer has one question more, Hi, How can we get the “RT-THEME 17 Featured Images” from post ID? Thank you for your help

agarciacarro

One more thing, plugin developer say me “Yep, I found the theme overrides the default WP thumbnail/featured image in the post editing screen. The function vt_resize you gave me in the previous message only for resizing the image, not for getting the post thumbnail image.” Please, we want to get the post thumbnail image. Sorry and thanks for your help, you are being very kind

agarciacarro

Hi, plugin developer say me the following: “That means you should attach a new thumbnail for each post? I think the problem is very simple as long as your theme developper teach us how to retrieve the rt-post-thumbnail by post ID.” Please, can you tell us how to retrieve the et-post-thumbnail by post ID? Thank you so much,

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