1134 comments found

dafnaviv Purchased

Hi, I have a gallery page and I’m having issues with the magnifying glass, it is on the top left corner, rather than being in the middle. here is the url: http://classicadecor.com/projects/naturally-fun-bringing-earth-tones-indoors

stmcan

Hi,

Looks like you’ve installed fontawesome plugin and it has a conflict between the magnifying icons. You can put the following css codes into the Custom CSS Codes field inside the Styling Options to fix the issue

body a span.icon-overlay {
    box-shadow: 0 0 120px 0 rgba(0, 0, 0, 0.4) inset;
    cursor: pointer;
    height: 100%;
    left: 0;
    opacity: 0;
    position: absolute;
    top: 0;
    width: 100%;
    z-index: 20;
}

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello,

First at all congratulations, great product, great design. I’m doing a proyect http://parkhouse.alexsantamaria.com. I want to put the telephone number and email on the top, on the corner, in the same position and the same style like the cart and the flags of the demo. Could you tell me how can I do?

Also, I wanted to change the color of social media icons, I suppose is caused by the opacity but I don’t find where in CSS.

Thanks for your help and keep working hard, nice works !

Default-user

Thanks for ur answer. For 1/ maybe I need something more easy. I look one option on Header Options “Free code space for advanced users” but if I put the example “

Call Us…

” this code goes beyond the menu. I need just above the menu but I didn’t find this code.

Also I look on General Options “Space for before </head>” but if put some text, it goes to the top, the left, and I need just to the top, but to the right or above the Menu, like the position of WPML Flags, Cart, etc etc.. Where can I find this CSS?

For 2/ OK perfect, it’s just what I need, I hope that the client will be OK. Also I need the same for the contact icons. How can I do more clearly like the social icons you put, changing with Photoshop? :)

Thanksssss !

Default-user

Ok I saw that you don’t offer support for this kind of questions. Perfect…

For the second theme I achieve the solution changing the silver for the normal icons.

Thanks

stmcan

Hi, as I kindly requested before please use our support forum to get support. I have a support team that is ready to help you when you need. Thank you.

Also I remembered 2 more things:

I was trying to put the description content of Nivo Slider on the right and the arrows on the left. I know how can I do with the arrows but I don’t know how can I move the description, the shadow, etc etc to the right. How can i do?

Last thing is, I want to create 1 main box and 3 small boxes. I used on template builder 3 boxes (box 5) and the main box (box3) but it’s no exactly. I know that I can change the style of the boxes to 273px to 300px (for example) and 140px (box5) to 153px. But then I will have problems creating new templates. Can I create a new box and then use it? What solution do you recommend me?

Thanksssss! Apreciate it!

stmcan

1) This one also needs a big customization, you may want to consider yo hire a developer for it.

2) You have one 1/3 and three 1/5 boxes. So you need to change the layout to be as 1/1. For example you can add another 2/3 box alongside the first 1/3 box or add two another 1/3 boxes.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user

I will try to convince to my client, sincerely I look OK exactly as the slider is. The second proposal is OK but I have the same problem like the first, they had an “old mock up” of Home Page with 3 separate small boxes, if I did ur proposal we will have 3 columns (boxes) on the 2/3 box. I will ask. But thanks for your attention.

I currently have a RT-15 Website. If I upgrade to this RT-17 website will my existing products carry over without having to be migrated? Would prefer to stick with one of your themes. ~ Rami

stmcan

Hi Rami,

You’ll have the products but some of the fields need to be edited, such as related products, product images and attached documents.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

ramiro100 Purchased

Hello, I think you may put a floating bar option /enable-disable/ in the template admin because in each update we have to modify it. it’s just a comment.

Thank you.

stmcan

Hi, You’re right! I’ll add this option with the next update. Thanks for the feedback.

ramiro100 Purchased

I mean sidebar floating ottion

Hello,

I am looking at purchasing your theme. I noticed there is nothing mentioned about SEO. Is this theme SEO optimized to make my content easily found by Google?

stmcan

Hi,

It is ready for SEO and compatible with the SEO plugins such as Yoast SEO.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

paulchiao Purchased

when I creat a new page xxxx/contact-us , then I deleted page xxx/contact-us,

if i creat it again, it becomes xxx/contact-us-1 how can i resovle this problem, i need xxx/contact-us back do not need add numbers automatically.

stmcan

Hi,

Try to delete the page in the trash and change the slug by manually. It is a WordPress related issue and you can get more help from the WordPress forums if your problem doesn’t solve.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

paulchiao Purchased

our website do not have cart page, Login / Register, does this theme provide us ? we see the demo have the pages.

stmcan

Hi,

You need to install woocommerce plugin to get the shopping cart features. It is a free plugin http://wordpress.org/plugins/woocommerce/

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
paulchiao Purchased

yes, we have woocommerce plugin installed, but when i press cart icon/ login icon the home page, it does not works…

it seem i do not have a cart page or login icon? does this theme do not provide this?

stmcan

Please make sure that the plugin installed correctly and its pages defined. You can get more help from the plugin’s support forums.

Hi, Please assist me on this. I want to setup the scroll slider shortcode such that it displays only the scrolling images without the bigger feature image. I.e I want it to stop displaying the first image as a big feature image above the slider. I dont want any image above the slider at all. Thanks

stmcan

Hi,

You can try to put the following code into the Custom CSS Codes field inside the Styling Options

.scrollable_border > div:first-child {
    display: none;
}

.scrollable_border .scrollable img {
    cursor: auto;
}

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello, i want to purchase this theme but I have some queries.

1. Does this theme have a custom page layout builder ?

2. My requirement is that I want to make a website to to teach sell video courses through Sensie(by Woo themes) will it work with it.

3. Can we make a big menu like here http://www.entrepreneur.com ?

4. Will woocommerce work with it ?

5. Can payment integration be added to this like ccavenue ?

stmcan

Hi,

1) There is template builder that you can create new templates. Please check http://rttheme17.demo-rt.com/introducing-rt-theme-17-responsive-wordpress-theme/ or https://www.youtube.com/rtthemes

2) As far as i know you can sell digital goods by using the WooCommerce plugin and the theme is compatible with the plugin.

3) No built in mega menu support but if you know what to do you can always try to use of those mega menu plugins.

4) Yes. -> http://rttheme17.demo-rt.com/shop/

5) If it is possible with WooCommerce, yes!

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

woscan Purchased

how to updates to 3.0.3?

stmcan

Hi, The most recent version of the theme is 2.6 If you see that number on theme options it should be comes from another theme or plugin that uses same function and will be corrected in hours when the cache cleared.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Coming from support-rt.com; just saw RT Theme 17 is updated for WP 3.6. As always Thank you for an amazing support and awesome themes. However i cannot re-download it. I purchased this template 2 months ago. Now its asking me to re-buy it. It disappeared from my downloads as well?

Edit: I asked Neo and it seems to be an issue with ThemForest.

Thanks

stmcan

Hi,

Yes, it is related with themeforest since we have no control over the sales process. Please contact with the envato support http://support.envato.com/

Thank you for choosing my themes.

Best Regards

ewm2009 Purchased

Hi guys,

After updating my media settings from within Wordpress(the thumb image size to be more exact), all images dissapeared. I can access my library but any time I try to either import an image from library or upload a new one, it doesn’t get inserted into the theme options – it’s like the theme uploader doesn’t work – I get a blank image instead every time i try.

I am using RT 17 theme dev site url: http://ewm.uk.cloudlogin.co/

Please help!

Thanks, Marius

stmcan

Hi Marius,

It sounds like your images has been corrupted somehow! It is not an issue that related with the theme, it could be related with WordPress or a plugin that used for the image editing.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Question about responsive. Fresh install. I have activated in the backend, but when i reload my browser and shrink him the theme is just a normal website and not responsive. Whats wrong?

stmcan

Hi,

Please make the checkbox is OFF under the “Responsive Design” option. That option added with an update and states the it should be OFF if you want it responsive feature.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

paulchiao Purchased

i need a blog page, and i already created a blog page, but when xxxx.com/blog display no posts, although i have some posts already

stmcan

Hi,

Please check the your “blog” page is assigned with the Default Blog Template or another one that contains blog posts.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

maimodel Purchased

Hello! Is there a way to link to a tab within a product page?

example; on this page http://www.cardillousa.com/product/310dl-weightbelt/

brings user to general details. I have order tab(s) anyway to add a BUY NOW link to open one of those tabs on that page

thank you!

stmcan

Hi,

Unfortunately there is no way to link a tab with the current tab script.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

d2thak Purchased

Dear developer,

At the portfolio single page, so a specific post, the featured images are shows from old to new in gallery mode, see:

http://www.hansbos.nl/portfolio/van-chassis-tot-porsche/

1. I would like to show them from new to old, meaning: a newly added featured image is shows first in the gallery. How could I change this. It isn’t possible in the Template Builder or the post itself. Please help!!!

2. When will there be an update where I could change the order of the photo’s I uploaded using featured images? Now I can’t change the order afterwards. Would be a very needful update!

stmcan

Hi,

1) You can this line after line:196 in single-portfolio.php to reverse the order of the gallery images

    $rt_gallery_images = array_reverse($rt_gallery_images);

2) I’ll do my best to provide it as soon as i can.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

There is a small bug in the backend when u turn off your responsive its actuely gows on.

Great theme Good luck with sales

stmcan

Hi,

Actually it is not bug, since i had add that option it is working opposite as the description tries to point out :) Thanks for the feedback.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi, I was wondering if you could help me with three things. At the bottom of this message I’ve included a link to a screen shot of the area affected that I’m trying to fix.

On the top right of the page you can see the links to the social media, however you can barely see them. I already tried changing all the color setting and I can’t get it to change. How do I make them more visible?

On the breadcrumb menu you can see the word “Home” is red while the rest of the page has a different color. How can I make the word “home” change to that color also.

Finally, is there a way to lower the text on the main menu a little bit? So that it is centered with the picture on the top left?

I appreciate it!

Link: http://imageshack.us/photo/my-images/202/fh2s.png/

stmcan

Hi,

1) It is image opacity, the icons must be recreated. But you can put the following css code into the Custom CSS Codes field inside the Styling Options that i’ve just coded for you

.social_media_icons a:before {
    background: none repeat scroll 0 0 #D3D3D3;
    border-radius: 100px 100px 100px 100px;
    content: "";
    display: inline-block;
    height: 24px;
    opacity: 1;
    position: absolute;
    width: 24px;
    z-index: -1;
}

to customize you can play with the color and the opacity values.

2) The home link displaying with the active link color. You can use the following code with same way at answer one.

.breadcrumb a {
    color: #595959;
    text-decoration: none;
}

3) Go to Typography options and change the “Menu Font Size (px)” value.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user

Cool! Thanks.. from the breadcrumb many is there a way to also change the color of the “You are here” part?

stmcan

Sure, please post our support forum so we can help you faster. Thank you.

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