1093 comments found

benjipie Purchased

Hi, thanks for a great looking theme!! On my shop page I have pagination at the bottom that leads to an empty page (I did not put the pagination there and don’t want it either). The title of my shop page is “blah blah Page 2 of 16”. I only have one shop page but I do have 16 products. Any idea why it’s doing this? Here’s my page

stmcan

Hi,

I haven’t seen such a page that created with woocommerce. Is that a plugin? You can try to disable it. I don’t think this is a theme related problem, could you please try to get help from the woocommerce support forums for this case.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi There, I’m hoping to use this theme for 2 websites (same company but 2 sectors) Are we able to buy 2 regular licences for this?

stmcan

Hi,

If you’d like to use it for two different domains, yes you need to purchase two licenses. But to get an official reply please ask help from envato support.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hi I am thinking of purchasing this theme, but before I do, can I ask if I can put a third party plug in, into the home page for a booking calendar? It is called - Booking System PRO (WordPress Plugin) http://codecanyon.net/item/booking-system-pro-wordpress-plugin/2675936 It might sound like a silly question, but didn’t want to purchase it, if it then doesn’t do what I need it to do :-)

thanks in advance

stmcan

Hi,

I haven’t tested with the plugin but it looks like an heavy pl?ugin and can’t guaranteed that. If there is a conflict we do our best to make it compatible if it is possible.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

elyon Purchased

Why when i update the theme the version numbers are not changing? I am doing it correctly through FTP and overwriting the theme files. Doesnt make sense. Any thoughts?

stmcan

Hi elyon,

Please make sure you’ve uploaded all the files especially the style.css which contains the version number.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Sorry I have another question. In the link below you’ll see a picture of the page I’m referring to. I have an accordion menu and I have a picture I want to have on the same page. I want the menu to be the left have of the page, and the picture to be the right half. I want them to be the same length side by side. I tried with revolution slider but it’s too wide, the picture is me trying with the “product” section. Can you help me? Please. I’m dumb :(

http://imageshack.us/photo/my-images/547/x1e1.png/
Default-user

I have something to add to this question. On the home page I use a Revolution Slider. However some times the pictures appear cut off and some times they are fine. Why is this happening? Here are links so you can see examples of what I’m referring to. Thanks!!

Cut off: http://imageshack.us/photo/my-images/22/ehp5.png/ Refresh page Good: http://imageshack.us/photo/my-images/856/4n3g.png/

stmcan

Hi,

Could you please post your questions to our support forum at http://support-rt.com as I mentioned in my first reply. I have a dedicated support team to provide help to my clients and am just replying first ever questions of them who haven’t noticed the support forum yet. Thank you for understanding. Best Regards

Hi, I’m very interested in this theme. I like the look of it and it seems very customizable. I noticed that it says it can be used for Real Estate. How does this theme handle IDX feeds? Is it ready for that? Could you possibly point me in the direction of any real estate sites that used this theme? Thanks -phil

stmcan

Hi,

Let me clarify: You can use the product showcase to create the gallery. The product showcase has nice tools and its customizable even its permalinks are changeable. But if you need a professional real estate website you may look a team that specially built for or you can go with a plugin.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

NigelF Purchased

Hi there, I have purchased this theme and use it regularly for quick sites. I have an issue with a plugin conflict, (iproperty real estate agent). It won’t show the property listings once I have detailed them. I tried it (iproperty) on the standard wordpress themes and it works fine. Therefore I have ruled out the plugin being the issue. Can I please ask for your assistance? Thanks Nigel

stmcan

Hi,

It looks like an heavy plugin and there might be a conflict with the theme. Though i have just checked but couldn’t found a problem. Could you please provide us your website url by opening a support request on our support forum at http://support-rt.com maybe we can find a clue.

Thank you for purchasing my themes.

Best Regards

sayyam Purchased

Any plans for rt18 :P

stmcan

Yes, working on it :) Thanks for asking.

sayyam
sayyam Purchased

any idea or date to release it ?

stmcan

As soon as possible!

atteam Purchased

Hi, is it safe to upgrade to 3.6.1? I couldn’t see it on support thread latest update. Thanks

stmcan

Yes, it is safe to upgrade.

hello, the theme is compatible with contact form 7? i need a module for preventives. thank you.

stmcan

Hi, Yes it is compatible! Thank you.

I’ve selected a 4 column layout for my home page contents but it seems to be a 5 column layout or not working properly on www.whchs.com

stmcan

Hi,

There is a wrong custom html code in one of the “Women’s Health Project” slide; http://pastie.org/8338604

As you can see you’ve missed the second ” of the a html tag. Please correct it to fix the issue.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user

Thank you for your theme and your technical support!! It now works perfectly, what a great theme =D

Hi,

Like this theme – we’ve used it a few times for client’s sites. They have ALL asked us to change the ‘Are you Human’ text on the contact form. We’ve changed this to ‘Security Question’.

Perhaps you can do the same on your next update.

Cheers.

stmcan

Hi, Thanks for the feedback, I added into my list.

Where is the area for the phone number in the header? is there one ? thanks

stmcan

Hi,

There is a “free code space” reserved for the header so it can be used such a purpose. Like the “Call Us ..” text on this page http://rttheme17.demo-rt.com/about-us/

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Is it possible to render “bbPress” Forum into a page with rt-theme 17 ? Right now it renders into the blog layout. The problem is that the template usees that “content_generator.php” to render the content. I can’t get it working. Is there a workaround for that?

Thanks!

stmcan

Hi,

No it is not support bbPress at the moment. There is no scheduled plan but maybe in the future.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Your website is telling me that I my Envato username is incorrect and I cannot register.

stmcan

Please use the account that you purchased the theme to register the support forum. Thank you.

Hi,

I am not a developer. Would you please send me the preview website which is shown on live preview page. I can edit on that and make my website rather than making it from scratch.

Thanks Airin

stmcan

Hi Airin,

You can import the dummy content by using the WordPress importer. Please follow this screen-cast http://www.youtube.com/watch?v=MQmlux7yzfE&feature=c4-overview&list=UUUgp3_72vj9w3M-8Luxxyjw to learn how you can do it

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Very good, unique theme, just one thing is there any easy way to do the slider full width? If not are planning to update with that option any time soon? thanks

stmcan

Hi,

Due to its boxed design it is not quite possible with the theme. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi, Theme conflict with my jquery function

I get this error:TypeError: ua is undefined

File:..../rttheme17/js/script.js?ver=3.6.1 Line:119

I add this code in function.php: if (!is_admin()) add_action(“wp_enqueue_scripts”, “my_jquery_enqueue”, 11); function my_jquery_enqueue() { wp_deregister_script(‘jquery’); wp_register_script(‘jquery’, “http” . ($_SERVER[‘SERVER_PORT’] == 443 ? “s” : “) .”, true, null); wp_enqueue_script(‘jquery’); }

I add code in header before </head>: $( document ).ready(function() { ....some code });

Default-user

Never mind I fix it , thx anyway

stmcan

Hi,

Glad to hear you have managed to solve it. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Is it possible to adjust featured pictures after they are uploaded? Right now, you have to remove and re-upload/re-set these URL of pictures

And How about carousal blog/product slider show? thanks

stmcan

Hi,

1- No unfortunately it is not possible! 2- I have plans to add more options including product/portfolio post sliders in the future.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

My website is www.beautifior.com…i would love to add more CSS sytle to text layer in the revolution slider Can you add more css styles such in the near future?

stmcan

Hi,

You can add yours by editing this file;

/wp-content/plugins/revslider/rs-plugin/css/captions.css

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

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