1093 comments found

Hi;

How can I change the color of Social Media Icons?

stmcan

Hi,

You need to edit image files that can be found inside the /images/assets/social_media/ folder.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi there,

I absolutely love the theme, it’s great, thank you!

Just one problem I hope you can help me with… the theme has been applied to a site that used to have standard WordPress galleries in it… that functionality seems to have disappeared – we can’t create new galleries and the existing ones have gone – do you have any idea how to fix ths?

Thanks, SoT

stmcan

Hello,

I’ve just tested a WordPress gallery and everything seems working fine. Could you please contact us trough the support forum http://support-rt.com where we can help you more by asking private details about the website such as url.

Thank you for purchasing my themes.

Best Regards

http://rtthemes.com/demo/?theme=rttheme17 how can we set the post like this one.
Default-user

Custom Sized & Aligned Featured Images how can we set up the post format as this one

stmcan

Hi,

You can set the “Featured Image Position” for each post.

why we can not set keywords or title for home page ? rttheme17

stmcan

If you’re using the YOAST seo plugin, there is an option for it inside the plugins settings.

why we can not change the post format after a post is posted. rttheme17

stmcan

It looks like a tiny bug on standard post types, you can’t change back to the standard post type. It will be fixed with the next version.

Default-user

when you can update this bug? can you give me code so that our webmaster can fix it on our website?

blog page can not display

stmcan

Dear paulchiao,

We need to check your website so please provide us your website url via the our forum.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user

i find the solution, your theme can not set with WP setting together, and we already find the solution, thanks.

merhaba, türkçe biliyormusunuz?

stmcan

Merhaba Ozgur, Nasil yardimci olabilirim? Bana bu adresteki form araciligiyla ulasabilirsiniz http://themeforest.net/user/stmcan

Hi, i have installed wpml, but in the other language the sidebars disappear. Can you help me?

stmcan

Please ask your questions with the account that you purchased the theme. Thank you.

My website is not working on IE8…there is no top menu and nothing appears to be loading…

stmcan

Please ask your questions with the account that you purchased the theme. Thank you.

Hi stcam, is possible to modify the “white space” between the menu and the slider ? http://productoselartesano.com.ar.orca.avnam.net/

Thnks, Juan.

stmcan

Hello Juan,

Yes it is possible with a little css tweak. Paste the following css code into the “Custom CSS Codes” field inside the “Styling Options”

.slider_area, #sub_page_header {
    margin: 0 auto -190px; 
    top: -190px; 
}

Please note that i’ve coded this one specifically for you page, so if you change the logo, you’ll need to update the code according the new logo’s height.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user

Thank you Stmcan !

Hello,

One quick question before I buy the theme.. Am I allowed to the theme on more than one URL? (They are all for my own use.)

Regards,

Pepe

stmcan

Hi Pepe,

You can only use the theme for a single domain and its subdomains. Please refer this page for detailed information http://themeforest.net/licenses/regular

Thank you.

Hello,

Just purchased the theme. Having problem installing at WP. “The theme is missing the style.css stylesheet”. Regards, Joe

stmcan

Hi,

Please follow this screencast to learn how to install the theme http://www.youtube.com/watch?v=MQmlux7yzfE&list=UUUgp3_72vj9w3M-8Luxxyjw&feature=c4-overview

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello,

We are having an issue where the the pages for the blog wont work.

There are 3 pages and each time your try and go to page 2 or 3 it just refreshes the page.

http://optechs.com/gary-smiths-blog/page/2/ is the url it wants to go to but the correct url is http://optechs.com/optechs-blog-2/2

Is there a fix for this?

stmcan

Hi,

It looks like there is a permalink issue. Could you please open a ticket about it on our support forum at http://support-rt.com so we can contact with you directly and ask your admin credentials to analyze this page.

Thank you.

Could you please add another portfolio filter style? I realy would like to have something like this: http://theme-fusion.com/avada/4-column/

My portfolio consists many items.

People have to scroll all the way down with the filter effect that is now applied.

stmcan

Hi,

If you check the current portfolio you’ll notice that the all columns area in the same height for a row basis. So that kind of sorting script is not possible for the design.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Can I upgrade to the new WooCommerce 2.1? Still an amazing theme. When is your next one coming?

Thanks Brad

stmcan

Hi Brad,

I’ve not updated the theme for WC 2.1 officially but i have a fix file for already updated their plugins. Here you can find the file http://pastebin.com/w5rKRc0s it must be replace with /rttheme17/rt-framework/functions/woo-integration.php

FYI, I will update the theme in a week or so, after finished the new RT-18 :)

If you need additional assistance, please feel free to ask. If you like the theme and the support, please don’t forget to go to your downloads page at themeforest.net and rate it.

Thank you for purchasing my themes.

Best Regards

It seems that your theme is not Woocommerce 2.1 compatible. Any timeline when we can expect a fix?

stmcan

Hi,

Here you can find the fix file http://pastebin.com/w5rKRc0s it must be replace with /rttheme17/rt-framework/functions/woo-integration.php

FYI, I will update the theme in about a week.

If you need additional assistance, please feel free to ask. If you like the theme and the support, please don’t forget to go to your downloads page at themeforest.net and rate it.

Thank you for purchasing my themes.

Best Regards

Hello, the theme is very pretty. Is it possible to show on the mainsite recent Posts with full Content? Thanks Navanga

stmcan

Hi Navanga,

Do you want to get something like this on your home page? http://rttheme17.demo-rt.com/home-page-7/

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hi Stmcan,

I need to know some things before to purchase, but I wrote an email in your forum and I haven’t had an answer back yet.

Thanks!

stmcan

Hello,

Sorry about the delay! Did you get the answer on your forum post. Please let me know if you still need assistance.

Default-user

Forum post? What “forum post”? I I sent you email. I did not received your email response.

stmcan

Ok, just replied. Sorry!

Hello !

Could you explain me how build the home page 3 ? http://rtthemes.com/demo/?theme=rttheme17 Please !

William

stmcan

Hi William, It has created by using the template builder. You can watch this videoscreencast to get more idea about it http://www.youtube.com/watch?v=hUx328cWF64

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Do you get the “dummy” code and photos when you purchase the theme? Helps to increase the set up process.

stmcan

Hi,

No, I’ve not included the photos but included a dummy content with a sample image for each (a grey blank image) When you install the theme, imported the dummy contents, you’ll get pretty much everything on the demo website, then all you need to upload your photos and customize the text. Here is a video screencast http://www.youtube.com/watch?v=MQmlux7yzfE&list=UUUgp3_72vj9w3M-8Luxxyjw&feature=c4-overview

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

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