1119 comments found

Hi, purchased the RT-Theme 17 theme (wonderful !!!), and i like it very much. I’d like to know how it is possible to configure the slider like the demo http://rttheme17.demo-rt.com/ (different images, a background image, etc… )

Thank you!

stmcan

Hi,

The home page slider created with the rev slider plugin. You can follow this screencast to learn more http://www.youtube.com/watch?v=odBffheAoyc&list=UUUgp3_72vj9w3M-8Luxxyjw

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

i cant instal the theme:

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

stmcan

Hello, It is a common issue;

Please follow these instructions http://www.youtube.com/watch?v=MQmlux7yzfE&list=UUUgp3_72vj9w3M-8Luxxyjw

Also, here is a text from the “support” tab of this page about it;

Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

digidam Purchased

Hi. I change the server and suddenly i got some wired bugs about images I can’t upload images correctly,the images are corrupted and out of Proportion.. can it be the code/theme or something with the server? any idea?

stmcan

Hello,

It must be something related with WordPress installation. You can try to disable the plugins and the theme to test it to be sure.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

neidy Purchased

WPML plugin are included? or I have to purchase separately?

stmcan

Hi,

No it is a premium plugin and you need to purchase it separately from wpml.org.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

How can I enable the RTL in my website? Thanks

stmcan

Hi,

As I know you need to install WordPress as RTL language. But please head over WordPress.org forums to learn more because i don’t have deep knowledge about it.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

onesa Purchased

hi, we’re testing your theme on a 3.8 install. contrary to what happens on another published website, which is on a 3.7 install, we find the test backend extremely slow, it takes too long to do changes, load images and content updates. is there any issue known about the theme on WP 3.8? both websites are on the same hosting company. we like the theme very much, we find it very flexible and we’d like to use further for other projects we have. please let me know

Default-user
onesa Purchased

nevermind… I just fixed the issue by disabling the “update notifications” function in the General Options tab. this is a great theme. here’s an example of how the theme can be customized to fit everyones’ needs:

http://www.santaluciaagnone.com/

THUMBS UP!

stmcan

Hello, I’m glad to hear you have managed to solve it and really liked what you did with the theme. Great work!

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Maybe a silly question about disabling the theme update notification.. Is it disabled if you check the box or uncheck the box? Kind of confused because what it says in the theme options.

stmcan

Hi,

I added this option after the theme released, that’s why the question is strange for backward compatibility. Please make it off to turn off the notifications.

Hi, I would like to know if I can upgrade my WordPress version to 9? Thanks.

Default-user

I mean version 3.9 off course.

stmcan

Hi,

You can upgrade to WordPress 3.9 but make sure you have installed the latest version of the theme v2.8

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

pli99 Purchased

is it possible to change logo and navigation position (move logo box to the right of the header and the navigation to left side?)

stmcan

Hello,

Yes, it is possible with a little css tweak. I can provide the code you need. Please start a new thread for the request on our support forum.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hi, I purchased this theme due to the apparent ease in alterations. So far I haven’t been able to find where to change the preset colors, or to change the site from full screen to having it boxed. Could you please tell me where I can locate those options?

stmcan

Hello, Please ask your question with the account that you purchased the theme to get support. Thanks.

Can I change the home page to a still image rather than a slider. Does it have a search bar. Pre purchase question

stmcan

Hi,

Yes, you can use a static image and remove the slider. You can add a search widget into one of the widget areas on the home page. There is already a search bar for sub pages.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

azul007 Purchased

is it possible to allow me set background for each block/section? Also the padding/margin between blocks are too big. Where can i modify ?

stmcan

Hi,

- You can customize colors of boxes by using “home page box” custom posts. - I don’t recommend that, you need to change almost every calculation inside the css files.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello, excellent topic, I need from your help. 1-I want to place a logo with transparent background and above the slide like this in the link http://rttheme17.demo-rt.com/

thank you very much

stmcan

Hello,

Please go to RT-Theme 17 -> Header options -> and upload your logo.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Awesome Theme, very easy to set-up. The RT-Theme support is AWESOME. I really recommand all there products !

stmcan

Hi,

Thanks for your kind feedback! I’m glad to hear that you liked the theme & support :)

Best Regards

rkk Purchased

No Instagram (especially) or Tumblr social media configuration yet?

stmcan

Hi, Unfortunately no! The icon set that used for the theme has not those icons. This why i want to replace them with a font icon set if i can find a way to provide backward support to whom customized their icons with another set.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

DQueen Purchased

Hi have had this installed for a while and just added a password protected page where the password protection does not work – I have tried from other browsers that I am not logged into and it still lets me straight in without asking for a password. Is this a known problem? What is the solution please?

stmcan

Hi,

Please make sure your version is newer than 2.0 ( the current version is 2.8 )

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

I need to create 12 RT-Theme Tabs Shortcode alone let me create nine: [tabs tab1=”Tab 1” tab2=”Tab 2” tab3=”Tab 3” tab4=”Tab 4” tab5=”Tab 5” tab6=”Tab 6” tab7=”Tab 7” tab8=”Tab 8” tab9=”Tab 9” tab10=”Tab 10” tab11=”Tab 11” tab12=”Tab 12”] 1 Content [/tab] 2 Content[/tab] 3 Content [/tab] 4 Content [/tab] 5 Content[/tab] 6 Content [/tab] 7 Content [/tab] 8 Content[/tab] 9 Content [/tab] 10 Content [/tab] 11 Content[/tab] 12 Content /tab only read 9 see image at the following link: http://crb-solutions.com/01.html

Thank

Default-user

I correct the code: tabs tab1=”Tab 1” tab2=”Tab 2” tab3=”Tab 3” tab4=”Tab 4” tab5=”Tab 5” tab6=”Tab 6” tab7=”Tab 7” tab8=”Tab 8” tab9=”Tab 9” tab10=”Tab 10” tab11=”Tab 11” tab12=”Tab 12”

1 Content [/tab]
2 Content[/tab]
3 Content [/tab]
4 Content [/tab]
5 Content[/tab]
6 Content [/tab]
7 Content [/tab]
8 Content[/tab]
9 Content [/tab]
10 Content [/tab]
11 Content[/tab]
12 Content [/tab]
stmcan

Hi,

You can not add more than 9 tabs we limited the number because the content space is not enough for more tabs. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Dear Stmcan,

I purchased this product and it is excellent. However, i face some problem. I am not sure how to do the coding.

We refer to your default sample. Just under the Purchase now button, there’s Top Five Reason button.. how to do that?

stmcan

Hello,

You can create it by using the accordion shortocdes. Please click the editor icons to reach the shortcodes http://rttheme17.demo-rt.com/wp-content/uploads/2012/07/editor-buttons.png

Also you may want to install sample contents http://www.youtube.com/watch?v=MQmlux7yzfE&list=UUUgp3_72vj9w3M-8Luxxyjw

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi, I can’t view the Demo http://rttheme17.demo-rt.com/ “500 Internal server error”

stmcan

Hi, It is online again, thanks for letting me know.

The demo isn’t working: rtthemes.com/demo/?theme=rttheme17

stmcan

Hi, Recovered! Thanks for the heads up!

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