1111 comments found

To add to my above requirements, I was thinking of making the video appear as a JQuery Popup when somebody clicks on the top header slider images. Is that possible?

Thanks. Raj

stmcan

Hello Raj,

Please use the account which you purchased the theme to get support. Also, if you use the support forum at http://support-rt.com you can get faster support. Thank you.

leon1000 Purchased

Hi, Great theme, have set up everything I need and happy with though out, except for the one thing setting up the slider on the home page?On your demo the slider replaces the background header image on the home page, which is what I want to do also. My question is how to set up the home page slider and also replace the bc home page header image, I want to use 3- 4 slides and can not find where to do this or where to add slide images. I did not see on any videos yet how to do this.

stmcan

Hi,

I assume that you’ve used the header option where in the theme options to set your header image for entire website. It should be hid on the home page, as you expected. Actually it is a bug that I’ve already fixed it and there will be an update for the theme on Monday including that fix and some new cool features such as woocommerce compatibility. If you have no time to wait for the fixes please contact me through the contact form on my profile page.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
leon1000 Purchased

Hi, Thanks for reply and good to hear about woocommerce compatibility, I have opened up a support question as per above question in http://support-rt.com, since a week ago. My question is how to set up the home page slider, am I missing something? as I can not find in the RT 17 Theme, I can see the slider tab on the left but when I click in, I can not see any facility for placing images in the slider and activating the slider for the home page.

stmcan

Hello Leon,

You can read the instructions on Setup Assistant. Also, importing dummy contents always helps to figure out those kind of features.

Here is the Setup Assistant http://rttheme17.demo-rt.com/wp-content/uploads/2012/07/Setup-Assistant.png

And please watch this video to learn importing dummy contents http://www.youtube.com/watch?v=MQmlux7yzfE&feature=plcp

and sorry for missing your post on the forum. Please do not hesitate to ask if you need any further helps.

Thank you for purchasing my themes.

Best Regards

Hi I njust bouth theme – when uploading it via SP-Admin or FTP it seems to break the wp-admin which comes up witht he following message. I notice someone yesterday had a very similar message, any ideas please?

Fatal error: Call to undefined function wp_get_theme() in /home/ajack170/public_html/Scion-Group.co.uk/wp-content/themes/rttheme17/rt-framework/classes/admin.php on line 379

stmcan

Hi, wp_get_theme() functions is a new function that comes with WP 3 .4 so most probably your WordPress version older than 3.4. Please upgrade your WordPress with the latest version.

Please do not hesitate to ask if you need any further assistance. Thank you for purchasing my themes.

Best Regards

I take it back – I updated WP-version and all ok, sorry forgot to read comments properly.

stmcan

Glad to hear you have managed to solve it already. I’ll add a warning message to v1.2, that appears in the admin panel after theme activation for users who has older WordPress version. I hope that will prevent this kind of questions in the future :)

Please do not hesitate to ask if you have any further questions.

Best Regards

In the demo http://rttheme17.demo-rt.com/shortcodes/photo-gallery-2/

two images in the gallery shortcode fall to the next line but I believe it is intended to be 2 rows by 4 column. Will this be fixed quickly?

Is it possible to make the logo permanent to top center even on wide screens. I like the way it is placed on smaller screens. Top logo then centered menu at the bottom of the logo

stmcan

Hi,

There is no centered logo option for the classical view, it is just for mobile views. However i can provide a css code that you can easily paste in styling options to get centered logo and centered menu below it. I believe it will also help another users.

Thank you for your kind comment!

Best Regards

Default-user

Thanks. I will recommend this to my client this week and hopefully get it.

Wish me luck :)

stmcan

Good luck :)

Does this theme supports Permalinks structures ?

stmcan

Hello, Yes it does! You can control with WordPress -> Permalinks. Thank you

All I can say is….

Thank You! :)

Brad

stmcan

You’re welcome and Thank You :)

Great =)

stmcan

Thank you :)

derrby Purchased

hi, i have this message : “There is a new version of the RT-THEME 17 theme available. You have version 1.1 installed. Update to version 2.7.0.”

when i download again, i have the same version (1.1).

What’s wrong??

Thanks a lot

Derrby

stmcan

Hi Derrby,

Most probably you’ve upgraded from RT-Theme 16 and both themes are using same notifications system, reading from cache. So, don’t worry about it, the right version number will be appear a couple of hours later.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi! I love the look of this theme, and I’ve purchased themes from you before and they have been awesome! I am looking at this theme for a client, however I was curious if this theme included a widgetized footer also by any chance? need to add a contact form widget and contact details, with google map, etc to a widgetized footer… is that by any chance possible on this theme?

stmcan

Hello,

First of all thank you for your ongoing kind interest into my themes. Really appreciated!

There is no default footer sidebar this time, hover it can be done with the Template Builder easily. You can create a template that includes a sidebar module and you can use for any page you want to show the footer widgets.

Thanks again. Best Regards

Default-user

Thanks!

You have great themes! I am very excited that you did a responsive theme!... keep up the great work!

stmcan

Thank you :)

chrayman Purchased

I recently purchased this theme and I love it. It’s great.

One quick question for you: is there way to have a testimonial box that rotates multiple testimonials. Currently, it looks like the theme is set up to show one testimonial.

Look forward to your reply.

Best,

Chuck

stmcan

Hi Chuck,

No, currently there is not, you can look for a plugin. However, there are too many buyers asking this feature, I should add with the next update. So, keep your eye on the updates.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

v_mann Purchased

hello,

I realy enjoy your theme but i’ve got a problem with the Menus… they do not work when I use my own menus only the default ones “RT Theme Main Navigation Menu” & “RT Theme Footer Navigation Menu”. Is there no possibility to have Menus with nondefault names? also i can’t delet the default ones….

and just one more Question: when will the woocommerce update arrive? :)

thank you and have nice day!

stmcan

Hi,

I had to force users to use RT-Theme labeled menus to be able to add some cool features. Theme has just updated (v1.2) and woocommerce support arrived! Enjoy :)

qstone Purchased

Can I somehow choose how many characters the blog page will show before the READ MORE -> link?! Can I use Wordpress MORE tag?! so I can strip the text into the wanted size in the main blog?

http://youdidwhat.eu/blog/
stmcan

Hello,

You can use both excerpts and the more tag. If you would like to increase the character limit of the excerpt you can paste this code http://pastie.org/4408105 into the functions.php In this example you’ll have 120 characters per post.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

tua12791 Purchased

The RTTheme Featured image that is enabled for the theme does not work well with other plugins that need the featured image. Is there any way around this? I don’t want to have to remove the featured image support for the theme but I had to install the wordpress feature image to allow for other plugins to pick this up.

http://triweb.tresearch.org/
stmcan

Hi,

Yes I had to remove it as default to prevent possible confusions. Please read this tutorial to learn how to enable them http://support-rt.com/discussion/4159/tutorial-how-can-i-enable-default-wordpress-featured-images

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

THEME UPDATED ! Version 1.2 – August 07, 2012

  • Added: WooCommerce Support! Create your shop with unique RT-Theme 17 style and layout options. (WooCommerce 1.6.1)
  • Added: New module, “Code Box” added for Template Builder. Now you are able to use your own HTML codes and shortcodes within a module.
  • Added: Unique ID numbers for each row. Now you can create a CSS Rule for each row in your templates.
  • Added: New sidebar position for search results
  • Added: Ability to use any page as home page with custom template (via Settings->Reading Settings -> A static page )
  • Added: New documents into the Setup Assistant
  • Improved: Discus plugin compatibility
  • Improved: Compatibility warnings
  • Improved: 404 Page
  • Bug fixed: Styling fixes for issue when using header images for home page and fixed display issue on archive pages.
  • Bug fixed: Spacing issue when a product category has category description
  • Bug fixed: Menu color bug fixed that affects menu items when Cufon font selected
  • Bug fixed: minor bug fixed that effects php 5.4 users.
  • Updated: .po /.mo files
jomavifa Purchased

Hi, last Sunday I purchased your theme and it´s amazing, but in my theme options I have not any new version update message. What could be the problem?

Thanks.

stmcan

Hi,

When you upgraded from another RT-Theme the version number may show wrong number for a couple of hours. You’ll see the correct number when the cache cleared by system.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

jomavifa Purchased

Forget it, now I have the update message. Great theme.

Regards.

stmcan

Just replied your question :) Thank you again!

Hi, Will this still be responsive when using wooCommerce?

Thanks,

btw awesome them!!!

stmcan

Hi,

Yes it is responsive when using wooCommerce as well, you can check your self with the demo shop http://rt17woo.demo-rt.com/

Thank you so much!

Hi…:) no audio in this update?

stmcan

Hi, I’m planning to add it with version 1.3, very soon!

hi, currently I use RT theme 12, and I like RT theme 17 very much, can I change my site to RT theme 17 smoothly?

Is there a discount for old customers?:)

stmcan

Hello,

Yes you can, but you will need to assign your images again for the new powerful featured images feature of RT-Theme 17.

There should be :) Since, Envato runs this business as an author i don’t have such an option!

Thank you so much.

Best Regards

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