stmcan

stmcan supports this item

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888 comments found.

Hey guys.. First let me congratulate you on the awesome success of your themes! Well done! Second, as a long time WordPress web designer I encounter the same problem with almost every theme: missing translation for my client’s language, which the don’t want to pay extra. Since English is no longer the only language of the Internet, I bet you’ll have an even greater success with your themes if you include translations at least for the most common languages. Think about it! If you like the idea, I can provide you with translations for French, Italian and Spanish languages at a fair price. I’ve already translated quite a few theme so I know what I’m doing very well. What do you think?

Hi

Thank you for the offer. We have a share link on our forum

http://support-rt.com/forums/topic/share-your-translations-with-other-users/

You can add your offer advertisement in there.

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

florings

florings Purchased

Hello, I have an issue with last version (1.9.3) of rt 18. After I install this version (i overwrite the old folder), I restored the backup template file for home page, but in desktop version I can’t see any information. The mobile version it look fine. I don’t now wath can cause this. Can you help me, please?

florings

florings Purchased

Thank’s!. The problem was caused by minify plugin. After I disabled this plugin everything works find. I thought it was a bug, but no it was a support problem. Because my support expired in march, I will pay another one. One more question: I use in home page 4 column with content box with icon, the title of this box use H3 tag, it is posibile to change to use H1? Thank’s one more time!

Hi, You can put this function http://pastie.org/10837079 into your functions.php This will overwrite the content box shortcode and replace the h3 tag with h1.

Hi Florings,

Could you please be so kind and post any new questions on our forum. This way you help other users with similar questions to find the answers as that is where we provide support.

You can create a forum account with your purchase key


http://support-rt.com/

Thank you.

Best regards,
Theme support

You provide the most responsive support on earth! Great Template, highly recommended.

Hi Marco,

Thank you for your kind words. I am glad your issues have been resolved.

Best regards,
Theme support

Hi there, I have three columns in a content row. Can I have the custom CSS to put into the content row to remove the paddings for the three columns? Because I want all my three columns to stick together. TQ!

Hi

Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there?

http://support-rt.com/

Include a url to your website within that thread.

Thank you.

Best regards, Theme support

Hi

I forgot to answer your question. But sticking the columns together for one row in a page is not easy to achieve as it would require a rewrite of the column css for each viewpoint.

It is not a native ability the theme can do.

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

ttibinac

ttibinac Purchased

My product category thumbnails are not working. When I am adding product category I can upload photo but if I want to edit thumbnail on existing category pressing upload button does not do anything…

chrome console says:

Uncaught TypeError: Cannot read property 'frames' of undefined(anonymous function) @ script.js?ver=4.5.2:1387n.event.dispatch @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.5.2:3r.handle @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.5.2:3

can you help?

Hello,

Thank you for bringing this to our attention! Here is a quick patch that fixes the error where you can download from this link http://goo.gl/Cs48cQ Extract the zip file first then replace the admin.php with /rttheme18/rt-framework/classes/admin.php Please note that the theme will be updated in a couple of days and the version will be included this fix as well.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards

ttibinac

ttibinac Purchased

Thanks a lot for your quick reply, but I cannot download the patch, I got the message: https://goo.gl/Cs48cQ – this goo.gl shortlink has been disabled. It was found to be violating our Terms of Service.

Hi, Sorry about the short link! Here is the long one http://rtthemes.com/wp-content/uploads/2016/05/admin.php_.zip

Hey,

one of my clients uses your theme. Is it possible to disable included custom post types and remove the menu items in the backend?

best regards

Hi

You can find all the custom post type declarations here

\rttheme18\rt-framework\functions\custom_posts.php

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

Hi there, I have two websites that are using the rt-18 theme. It is a great theme! But I run into issue when migrating my two website from localhost to live server.

When I run a tool that changes all the localhost URL to live server URL, everything look fine and viewable including the TEXT and IMAGES. But I ran into some issue For example: 1. My home page showing a slider. If I were to edit the homepage in the template builder(whether to edit some text or image), I saved and preview, all the images in the homepage are gone. 2. When i look into the elements in the template builder, all the images are still in the localhost url. So i have to upload from the media all over again.

What I found out was when I migrate the website, everything is ok but once I edit the page, all the images goes wrong and when i look back at it the url is still showing localhost url. All my images in the wordpress media are showing the live server URL. Only the images in the template did not change thus causes this issue.

I want to know if the template is forbidding any tool, or settings that can change the URL during migration?

Regards, henry

Hi

You can migrate a rt18 website only by using of the duplicator plugin as it has serialized and ecrypted data.

Its explained here http://support-rt.com/forums/topic/tutorial-installing-rt-themes-in-wordpress/

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

koyn

koyn Purchased

Usually when I want to purchase a theme, I am looking for a service, in addition to product and design.

RTTHEME have it all together.

Amazing theme design, the code is written properly with no problems and no bugs, great customer service! Any questions or problems are always attentive, and replying with an answer in a short time sometimes after 5 minutes !!! Amazing!!!

I remember having a problem, and NEO offered me to connect via SKYPE on share screen to solve the problem.

And I’m not a person who write a reviews, but this time feels that i need to, (after buying many theme from others) i want that everybody will know this.

so if you are interested in purchasing an amazing wordpress theme with a stunning design, easy configuration with no time setting up in web, and most importantly customer service, this is the company you should buy from!

I know i will. Without a doubt.

KOYN.

Hello KOYN, Thank you so much for the kind review and purchasing our themes.

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