615 comments found

kchelf Purchased

Pre Sales question. I want to use your theme for woo-commerce. I notice on your shop demo page all of the example products are a “portrait” style. The majority of my products are a “landscape” style. Does the site adjust itself to landscape images? I don’t want there to be a lot of white space between product rows. Thanks, KC

rtthemes-support

Hi

I recall a website who uses only the landscape images.

http://slagerijpauldings.nl/

Does this answer your question?

Best regards,
Theme support

Default-user
kchelf Purchased

Yes. Exactly what I wanted to see. This should work. Thanks for the help! —KC

rtthemes-support

Hi

You are welcome,

Best regards,
Theme support

Hi There,

Looking to purchase your theme. My main priority is that the site is fast. I understand Hosting Environment influences speed, but I want to know, how many external files does your theme use? i.e. have you combined CSS and JS files? If not, would you be able to?

rtthemes-support

Hi

We have no code to combine the js or css within the theme. The demo runs at wp-engine and serves the images from a cdn.

http://rttheme18.demo-rt.com/

The speed is mostly related to hosters and their server overbooking. But what can one expect for a hosting package of $3 a month. The moment you buy a good server it will work but then the price is not ok.

It a circular problem that can never be resolved unless one is willing to pay the price.

You can use a caching plugin and try to minify stuff but can also cause issues and make stuff not work correctly.

Best regards,
Theme support

Is it possible to have different main menus? I need to create a website in two languages, so I want to add a flagicon in the menu bar. So I need two different main menus but I dont see an option as to pick which of the menu should be my main menu.. Is it possible?

rtthemes-support

Hi

With the wpml plugin you can create a different menu per language.

So yes it is possible.

Best regards,
Theme support

grcntml Purchased

Merhabalar teman?n görünüm ayarlar?n? nas?l de?i?tirebiliriz_

rtthemes-support

Hi

Can you please create a account with your purchase key and post your questions issues in English on the forum. We dont provide/supply support this way and we provide support only in the English language.

http://support-rt.com/

Best regards, Theme support

Hi, I have account issue in your support system, it seems I have a wrong mail registration and I have sent this issue to your account issue contact form. Please check.(mail name is my envato id)

rtthemes-support

Hi

please send me a email to support@rtthemes.com

1) Your envato username 2) Your purchase code 3) Your email address used on the forum to register 4) Your forum username used to register 5) which theme you bought 6) you password used on the forum

Best regards,

Theme support

dreamwork
dreamwork Purchased

Hi, I have sent, thank you.

rtthemes-support

Hi

i answered to you in the email.

Best regards,
Theme support

Quick Question :

I want color code as the default theme : #414856.

Check this link : http://www.specialsteelgrades.com/product/api-5l-x52-carbon-seamless-steel-pipes-dealers-india/

Here, the icons are mustard in color, I want the above mentioned color. Please help !

Webgurusana

Also please help me with,

I am making a page with the help of a PAGE option by WordPress, I need to get rid of the title on my page which is on the left.

Please check this link : http://www.specialsteelgrades.com/quote-from-best-pipes-tubes-dealers-india/

Waiting for getting both my queries solved.

rtthemes-support

Hi

In order to get your queries resolved you need to create a account with your purchase key and post your issues / questions on the forum. Unfortunately we do not provide/supply support this way as you can read in lots of our replies to questions to other users who posted their customization questions here in the theme comments tab. This section is ment for presale questions not for customizing or recoding the theme.

Sorry about that.

http://support-rt.com/

Best regards, Theme support

Webgurusana

Oh. Okay. Wasn’t aware of it.

Thread : #65545.

Hello There..

we installed this theme and we add twitter address in social media option.

but the address is displayed and we got error page…as following.

we add twitter address..but the displayed address is automatically changed like www.eudorainternational.com/twitter.com/eudoraintinc..

so we cannot access to twitter account..

How to fix this error..?

Let me know ASAP

Default-user

Never Mind..The Issue is solved.

rtthemes-support

Hi

You need to add the full url address including the https://

If you have any further question please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.

http://support-rt.com/

Thank you.

Best regards, Theme support

DO YOU NEED SUPPORT ?

Hi All,

If you would like to receive support, please post your questions on our forum at http://support-rt.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.

Best Regards
Theme Support

ferntoro Purchased

There was a foreign word of which the characters are not supported here on Envato, but Google Translate search says it Persian and means “Forum”.

Even though I have multiple SEO plugins installed that was the only targeted keyword Alexa saw.

Is this theme hurting my SEO? Does the template builder prevent the pages from ranking well? Please advise.

rtthemes-support

DO YOU NEED SUPPORT ?

Hi,

If you would like to receive support, please post your questions on our forum at http://support-rt.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.

Best Regards
Theme Support

http://support-rt.com/forums/topic/yoast-seo-2/ http://support-rt.com/forums/topic/rt-18-templates-and-seo-yoast/ http://support-rt.com/forums/topic/yoast-seo-on-pages-with-a-template/
wpuser098 Purchased

Accordion Content How do I do this on a normal page? i.e. is it [accordion content] xxx [/accordion content]

or is it only available via the builder?

rtthemes-support

DO YOU NEED SUPPORT ?

Hi,

If you would like to receive support, please post your questions on our forum at http://support-rt.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.

Best Regards
Theme Support

Note: you can use the rttheme accordion shortcode. Or use the template and add the the default post page content module to the template. Then in the page itself put in your content the way you used todo this.

dreamwork Purchased

Is it possible have all the product tabs default in specific names?

stmcan

Hi,

You need to re-name the free tabs for each post. Others are already named by the theme. If you want to change the default names you can either use a .po file or edit the core file rttheme19/product-contents/single-products-content.php

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

dreamwork Purchased

Hi, I love your products system. :)

Is there a plugin that duplicates product post with all the meta(tabs, pricing, category, featured img)?

Hi

you can try https://wordpress.org/plugins/post-duplicator/

If you have other questions please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.

http://support-rt.com/

Thank you.

Best regards, Theme support

DO YOU NEED SUPPORT ?

Hi All,

If you would like to receive support, please post your questions on our forum at http://support-rt.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.

Best Regards
Theme Support

Hi there,

First of all this theme looks awesome. Though I have a pre-sale question, Does the payment systems and login/account features come included in this theme or do I need to code my own payment system (i.e. is this only a theme)?

Thanks.

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