569 comments found

Hi RT,

First of all, its amazing theme. i have buy before your themes and every theme is very good!

one question: I like the product categories a main category example “ladies” and in that category the subs “evening dresses” “sportswear” and then the brands. but when I put it, all shows open it in the sidebar. I ‘d like you to see only the main categories and if you click on it it opens as drop / down.

Is this possible?

Thnx/Greetz Idi

rtthemes-support

Hi

That is not possible with the category widget at the moment.

Can you please create a account with your purchase key and post new questions / issues on the forum. We dont provide/supply support this way.

http://support-rt.com/

Thank you for buying RT Themes.

Best regards, Theme support

tolga bey merhaba çok ciddi bir yard?ma ihtiyac?m var.size daha öncede sormu?tum. mesela menüde kategoriden bir ürün seçiyorum. aç?lan sayfan?n üst sayfa bilgisi (portfolio categories) ?eklinde görünüyor. bu üst sayfa bilgisini nas?l ve nereden de?i?tirebilirim. birde bu template tamamen türkçele?tiremezmiyiz. acil lütfen

rtthemes-support

Hi

Can you please create a account with your purchase key and post your issues in English on the support forum. We dont provide/supply support this way. You can find our forum here.

http://support-rt.com/

Thank you for purchasing RT Themes.

Best regards, Theme support

Whiy there is no comment about Revslider, and about Update policy, as this piece of software did a lot of trouble this time… It is only said in the backend, to update manualy? What about the malware issues?

rtthemes-support

Hi

thank you for purchasing our theme.

The revslider has never been a issue in rt18 as on release date the revslider had already version 4.3.1 and that did not have that leak.

You can download the latest theme from your themeforest account and that includes a newer version fo the revslider. How to update is explained in the support forum mwhere you can post any new questions if there still are some you want answered.

http://support-rt.com/forums/topic/tutorial-updating-revolution-slider-layer-slider-plugins/

Thank you

Best regards, Theme support

2seeU Purchased

Hi,

I want a comparison plugin for the products, I tried to use some thing like YITH but it obligate me to add the products again also it hasn’t something like the product tabs (info-videos…etc)

rtthemes-support

Hi

Unfortunately I am not aware of such plugin that works with our products custom post type.

Sorry about that.

Best regards,
Theme support

Pre sales question if i may

Is it possible to import my catalog from a non WordPress site which is on quite an old php based website.

It looks like the products are held in a php flat file on that site

Many Thanks

rtthemes-support

Hi

Maybe you can contact these guys

http://www.wpallimport.com/

Best regards,
Theme support

Hi!

I would like know that plugins has the theme, because want know that plugins i need to buy.

Thanks!

rtthemes-support

Hi

Thank you for your inquiry

The theme has the revslider and the layerslider plugin.

Best regards,
Theme support

Hi again,

Thanks for the swift reply above.

Another quick Question, in the demo of the live site, is that the complete theme or are there other plugins in there that would need to be purchased or downloaded.

I am keen to just have a catalog without the sales features.

EG, would want to have a site with items in and have it work like the Product With All Elements page in your live site, with the ability to use some or all of the elements.

Many Thanks

rtthemes-support

Hi

Those are all native abilities if you dont require the sales ability. Otherwise you can install the free woocommerce plugin.

Best regards,
Theme support

Hi, I have a pre sale question. Is it possible to have the left sidebar page with a slider above it aswell?

Thnx! Chris

rtthemes-support

Hi

Yes that is possible. You can create a template with a slider module and set the row below the slider to left sidebar with a default content module. Then select and set the template in the page.

Best regards,
Theme support

I want to make my fonts in the paragraph and header titles (H1,H2,rtc) to look as a google fonts. I select the web font that I want in Typography options on RH Theme menu but the fonts doesn’t change.

What I doing wrong?

rtthemes-support

Hi

The menu has a different font in the css class of the menu items (top level and children). Its documented in one of the threads in the forum how to change font in the menu and submenu classes.

Can you please create a account with your purchase key and post your issues on the forum as we don’t provide/supply support this way.

http://support-rt.com/

Best regards, Theme support

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