693 comments found

Hello, this theme is really great, I know it well and use it with always so much pleasure. However, j (have a problem with the portfolio filter Filter does not work and remove my portfolios ex : http://llnnajrw.preview.sharedbox.com/nos-animaux-adopter/chiens-a-adopter/ Can you help me please.

thx

rtthemes-support

Hi

The answer and solution is in our forum http://support-rt.com/forums/search/filter-/

Please create a user account with your purchase key and post any of your question(s) / issue(s) in there

http://support-rt.com/

Thank you.

Best regards, Theme support

yorks Purchased

HI

are there any plans to release a HTML version of this template ?

thanks

stmcan

Hello,

No we don’t have any plans for HTML version. Thank you for asking.

my questions before buying is whether to use the Template Builder lose the Site Optimization for Google (SEO).

Could inform me how this works?

rtthemes-support

Hi

The template builder has a module called default post /page content. At the location in the template builder where that module is inserted the normal page body text appears.

The seo is related to the frontend of the website not the backend. That means that the seo will work fine.

If you use yoast seo and you dont use the default content module yoast will start showing red bulbs as it can not evaluate a template which is outside the page content. This does not mean anything as the content will still be ok.

Best regards,
Theme support

jadoux Purchased

breadcrumb shows Home as the starting point, how can i translate this to ar (everything else worked using arabic WP and language & direction defined in config files)

stmcan

Hi,

You can use .po files to translate that string http://support-rt.com/forums/topic/translating-themes-by-using-po-files/

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi I am stuck!!! I purchased this theme weeks ago I wanted to design according to this image—> http://demo.mediplas.marksmandigital.com/wp-content/Proposed%20Design.jpg

Please suggest which modules to use and also how i can change background colour into yellow

stmcan

Hello,

First of all you can import demo templates from http://support-rt.com/forums/topic/tutorial-demo-website-templates-sample-contents/ that will help you a lot.

Then please folow these video instructions; http://rttheme18.demo-rt.com/customizing-with-template-builder/

Also we have detailed instructions inside the RT-Theme 18 Options / Setup Assistant

If you still have questions, please submit to our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

oshida Purchased

Hellow! Thanks for the grate theme, love it. I have a problem with the blog page. I have 7 posts, which should paginate on two pages, as each blog page should show six posts. but when clicking on the second page you get an 404 error. What am I doing wrong?

http://www.hamaabada.co.il/%D7%91%D7%9C%D7%95%D7%92-%D7%94%D7%9E%D7%A2%D7%91%D7%93%D7%94
rtthemes-support

Hi

You should use a static homepage with the default homepage template set to it. Set the page as your homepage in the wp reading settings.

Do NOT set the homepage also as your blog page. So leave the wordpress reading settings Blog set to -select-.

If you have any more questions please register and visit our support forum http://support-rt.com with your purchase key.

Thank you.

Best regards,
Theme support

webhappy Purchased

Hi,

I’d like to slow down slightly testimonial carousel. Can you please tell me how can it be done?

Thanks!

stmcan

Hi,

There is a global value for each carousel which is 12 seconds currently. You can only change the value by customizing /js/script.js

autoPlay: 12000, // 12 seconds

change the “autoPlay” value at line 784

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi, I have a pre-purchase question: Is it possible to turn short description with long description?

In the demo I see the long description in the tab, but I want put more information next the product image, where is now the shortdescription.

Thanks!

stmcan

Hi,

Yes you can. The only thing you know that the short descriptions used for both listing pages and single product pages. But, you can hide the short descriptions for the listing pages.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hi Im trying to set 3 sidebars on my frontpage, Ive selected them in the row options of the content row, in the order I’d like to have them (1-2-3) but the frontpage is showing the sidebars in different order (3-2-1). Ive tried to delete them and readding them in the order i want, but it keeps showing it in wrong order… is this a bug? know how to fix this? Thanks

stmcan

Hi,

We had a similar question on our support at http://support-rt.com/forums/topic/widget-order/ please check

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

zoechow Purchased

Hi, Is there a way to make a different Main Navigation for different page.

rtthemes-support

Hi

you can use a plugin for that. https://wordpress.org/plugins/menu-swapper/

if you have any further questions please create a account on http://support-rt.com with your theme purchase key.

We are glad to help you in there with you questions

Best regards,
Theme support

is to replace the store by the function catalog?

rtthemes-support

Hi

Please refrase so we can understand the question as i now dont know what you are after and please post in our forum.

You can create a user account on our forum with your purchase key and post your question(s) / issue(s) in there.

http://support-rt.com/

Thank you.

Best regards, Theme support

Hello,

I am interested in purchasing this theme, and have started creating mock ups for my site design. However the products I will be displaying have many Product Categories and sub categories. Do you have an option for them to be an accordion or to toggle between the different sub categories?

If not, is there some sort of plugin I could use to do this? This would be a deal breaker for me, as the entire purpose of the site is a massive product catalog with many items.

The theme is beautiful and I really hope to find a solution for this!

stmcan

Hello,

We have a product categories widget that has “Only show children of the current category” option. Which shows only only top level categories on first page when you click a category then shows only it’s sub categories. This is the only option at the moment that you can use for long category lists.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

I am seeing a red warning message from envato on top regarding plugins and themes security vulnerability. Is it safe from that?

stmcan

Hi,

Yes the theme is secure! But make sure that you have the latest version 1.7.2 installed!

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user

Sure and many thanks for the heads up!

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