515 comments found

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States
nkhouli Purchased

submitted a Q on the support form please help! dummy import of content messed my site up!

stmcan

Hello, Support team will answer your questions on the forum. If you need additional assistance, please feel free to ask. Thanks for purchasing my themes, it is really appreciated!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

great theme, i ll purchase it.. only 1 question I apologize if you answered before.. is it possible to change the Font of titles? thanks a lot

stmcan

Hello,

You can change the font by changing cufon file. When you purchased, If you start a thread on my support forum, we will glad to guide you while you customize the theme as you wish. Thanks so much for interesting in my themes.

Best Regards

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Not being able to register. and i am stuck :( homepage is empty… nothing is showing.. tried everything.. :(

stmcan

Hello, I can’t see your purchase badge! If you want to get support, you need to use the account that you purchased the theme. You can register the support forum with the licence code that envato sent after purcase. Best Regards

Default-user

I have tried for that but I always get an error that code is invalid though its the correct one. Thats the problem…

Default-user

I really want to solve that problem. and for that i need an support account? How would i get that? when i always get an error. :(

stmcan

Hello, If you sent me a message with the account you purchased the theme through the contact form on my profile page, i can help. Thank you.

Default-user

Emailed You. Kindly get back to me.

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 50 and 99 items
  • Canada
  • Exclusive Author
  • Has been a member for 5-6 years

have latest version of template and just upgraded to wordpress 3.3.1 and now tim thumb cant find the homepage slider images!!!!

stmcan

Hello, Let us check your web site. Please start a thread on our support forum at http://support.rtthemes.com Thank you.

stmcan

Additionally, please make sure your PHP version 5 or newer.

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

hi, is it ok to use the slider photos from your live demo? or is it license forbidden?

stmcan

Hello, Yes you need to use your own images. If you need additional assistance, please feel free to ask. Thanks for purchasing my themes, it is really appreciated!

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello stmcan, nice and effective theme. I would like to purchase but some question please;

1. I have a semi-large vertical logo. Will the top navigation menu be aligned centre with my logo by default when it is uploaded? If not, is there an option to make mis-aligned logos and menu items aligned?

2. Is it possible to close the top (between the navigation and browser) and bottom (between navigation and to of slider) white space?

Look forward to your reply and purchasing soon. Thanks in advance.

stmcan

Hello,

You need to customize CSS files for both your questions. Thanks for interesting in my themes. Best Regards

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Merhaba stmcan,

I just purchased and installed yesterday.

Here are some qustions, hope can help me.

1. How can I put language bottom on the right top of home page? 2. I want to input inch (“) in the post tittle, but it can not appear, for example, my product name is 5” EM Security Strips, when I post, it just show 5 EM Security Strips, without ”.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I’m waiting for almost 3 days for an answer on my question at your support page :(

http://support-rt.com/discussion/2832/theme-automatically-creates-menu-for-each-page#Item_2
stmcan

Hello, Please do not reply your own questions because when you do that your question bumping to top and support tech assume it’s new question so you’re waiting another day to get answered. I send a note for the support tech he will answer it soon. Thank you for purchasing my themes.

Best Regards

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users

Are there any shortcodes included with this theme?

stmcan

Hi, No there is no shortcodes included!

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi Great theme however I have a issue with internet exploer9 in that the last slider widget shows up for a few seconds then disappears and the first slider text appears but no pictures on the slider. Any ideas?

Thanks Rob

  • Has been a member for 2-3 years

Hi I really like this theme and am interested in purchasing it but where ever I read about it everyone comes up with the same issue regarding the sliders on the home page.

If I purchase this template do you guarantee that it works on WordPress 3.3.1 and that i will not have issues with the images not showing up.

stmcan

Hello,

Its just working on WP 3 .3.1 By the way I will update the theme in a week to add some new features and fix some reported issues. Thank you for interesting in my themes.

Best Regards

  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • Referred between 500 and 999 users

DO YOU NEED SUPPORT ?

If you would like to receive support, please post your questions on our forum at http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
malkor Purchased

Hi there,

I have a small problem, whenever I click on categories in WP dashboard it goes to Eror 404 Page not found. I was wondering why is this happening or is it the nature of the theme ?

stmcan

Hi, If you get the error on WP dashboard, most probably you having issues with WordPress.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

hi, great theme,

how do i change the font size on main body? (not sidebars and menu navigation etc and not headers… JUST the main body text)...

thank you!

stmcan

Hi, If you would like to receive support, please post your questions on our forum at  http://support.rtthemes.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. 

Best Regards

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