515 comments found

  • Bought between 50 and 99 items
  • Denmark
  • Has been a member for 2-3 years

Dear Developer

I have a request from my decision makers that they would like to make a second drop down.

For example you hover mouse over some Menu bar in the navigation -> drop down appears, and when you hover on some of the menus in a dropdown, there will appear another dropdown from the side.

Would extremely appreciate any support on that!!!

Thank you very much in advance!

stmcan

Hi,

Thanks for your feedback, I’ll definitely consider to do it in the future.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

In the time it takes you to answer and email telling people to go to support you can answer their questions. You sent me an email saying the same thing. All I want to know is where I can find the stylesheet to amend things. It is not a difficult question to answer

VERY BAD SERVICE if you take the time to send people an answer saying to go support. HAVE YOU SEEN THE STATE OF YOUR FORUM It is a mind field. I’d like a refund please.

stmcan

Hello,

First of all, we don’t have any email support service! Please use our support forum to get support. Secondly, we don’t offer free customization service!

But, If you have wait enough we can do our best to provide some css tweaks if it is possible. You are free to contact to Themeforest support team about your refund request. But, i believe they wont because this THEME IS WORKING PROPERLY !

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I’m not asking for free customization services. There is a standard CSS style sheet in every wordpress theme with all the css codes. However not in your theme. It is pretty much a blank page. I want to make a few tweaks and I’m unable to do this even when using your custom css. in your theme editor. So all I am asking is where is the actually main css. stylesheet with all the content. As mentioned I’d prefer a refund as it is not working for me.

Regards.

stmcan

Hello Again,

You can find the css files in the /css folder as style.css and style_cf.css as separated by colors. Also, If you’d like to overwrite one the css selectors with your own, you can use the Custom CSS Codes field inside the General Options.

As I said before, if you still want to refund you need to contact with the envato support because i have no such an option as an author.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hey is this theme multi-site applicable?

Cheers,

-Rick

stmcan

Hello Rick,

Do you mean that is it compatible with the WPMU plugin. If so yes it is. Thank you for interesting in my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
KHalken Purchased

Hi, I have bought your theme – twice…. I still have trouble downloading it. It says the style.css stylesheet is missing….?

stmcan

Hello,

Please unzip the package that you downloaded from ThemeForest into your computer first and follow the instructions inside the Documentation file that can be found in the /Documentation/ folder as index.html

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
AMeng Purchased

Hi, I just purchased this theme, but I have problems to upload it to Wordpress hosted in Bluehost, any suggestions?

stmcan

Hello,

First of all, Unzip the package into your computer that downloaded from themeforest, then follow the instructions in the documentation file that can be found in the documentation folder as help.html

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users

May I inclued one more page in home?. A need present 4 services in the home page. http://themeforest.net/theme_previews/101242-rttheme-9-business-theme-5-in-1-for-wordpress?index=2 Thanks for your response Valerie

stmcan

Hi, You can use but the 4th one will be in the second line. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, is an option available on moblie devices?

stmcan

Hi, No there is not, but you can search for a plugin that creates simple mobile pages. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Azerbaijan
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hi, is it compatible with WPML plugin ?

stmcan

Hi, No it is not 100%, yet you can translate your posts and page.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States

This is a wonderful theme. Very easy to work with.

stmcan

Hello, I am so glad to hear that! Thanks for purchasing my themes, it is really appreciated!

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

How can I get all the dummy content with the theme itself? It easier for me to swap things out then to ad to all the theme 1 at a time.

stmcan

Hi,

You can find the dummy content XML file in the “dummy_content” folder and import it via Tools -> Import -> WordPress ..

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
prohjekt Purchased

I imported the xml file and its still bare. No content.

http://yamamotoradiography.com
stmcan

The importer does not imports the widgets so you have to create by yourself to get home page contents and the slider. Please read the documentation file that can be found inside the documentation folder.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
prohjekt Purchased

So none of the image content is included? The whole reason I bought the theme was to replace items not rebuild it again. Please advise.

Default-user
prohjekt Purchased

What will it take to have the entire theme installed with all the content and images intact?

stmcan

Those images just for the demo as all other themes here at themeforest, you should create your own contents with your own media. If you want to use similar stocks you can search on the http://photodune.net

Please use our support forum at http://support-rt.com for your upcoming support requests!

Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

Hello, I bought RT-Theme 9 / Business Theme 5 in 1 For Wordpress, and is a beautiful template, the only thing I can do to view the image slider on the home page, I tried inserting the image widget but I do not works, it appears, I’m doing something wrong? you help me?

this is the link to the site: http://vacirca.it/wp/

thanks

stmcan

Hello,

It looks like you’ve managed to solve it! If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Turkey

Merhaba stmcan ; Türkçe olarak bir problem yazd?m forum sayfan?za fakat ingilizce olarak gönderilmesi istenildi. Biraz karma??k bir durum ve ingilizce yazamayabilirim (yazaca??m fakat anla??labilecekmi bilmiyorum:))

Sen yard?mc? olabilirmisin?

stmcan

Merhaba Erkan, Evet personel yabanci oldugu icin destegi sadece ingizce verebiliyoruz. Eger firsat bulabilrsem Turkce yardimci olmaya da calisirim ancak soz veremiyorum. Tesekkur ederim. Saygilar.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Turkey

Cozemedigim bir problem var. Sitede dilim dondugunce ingilizce anlatmaya çalistim fakat olmadi. Sitede icerik guncellemesi yaptigim zaman herhangibir degisiklik olmuyor. Reading settings te Your latest posts secili. Ayrica anasayfada eski slider geliyor. Yeni 2 tane ekledim ve eski siyah olan slider i sildim fakat anlamsiz bir sekilde eskisi geliyor bazen..

Anasayfaya widgetler bolumunden yeni birsey ekliyorum. Anasayfay? f5 yap?yorum, geçmisi temizliyorum olmuyor. Bi ara bakayim diyorum yeni eklemeler olmus.. Su anda taray?c?mda eski siyah “allame” yaz?l? slider bulunmakta. Ama widgetlerde boyle birsey yok. Ne yapmam gerekiyor. 2 gündür bununla ugrasmaktan siteyi geciktirdim…

Yard?mc? olursan çok sevinirim.. Erkan

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Turkey

Problem was solved:) Wp Super Cache plugin.. when i turn off this plugin problem was solved…

Thanks

stmcan

Hi, Glad to hear you have managed to solve it. Please do not hesitate to ask if you have any further questions by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Exclusive Author
  • Canada
  • Bought between 50 and 99 items
  • Referred between 10 and 49 users
  • Has been a member for 2-3 years

Hi there,

Great looking theme. I’m wondering if it’s possible (referring to the demo) the main page slider where the image is next to the about us text, is it possible to put a video where the image of the girl is?

Thanks

stmcan

Hi,

You can paste your embed top of the content (while html view active on the editor)

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

my slider images are now not showing.

www.alvarezdentistry.com

pls help

stmcan

Hi,

It looks like you have managed to solve it. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

HI,

I am interested in buying this theme can you please let me know if on home page there is an option for a left side bar as well, I am looking for a theme that supports left sidebar, middle content area and right sidebar on home page.

stmcan

Hi,

There is only right sidebar option comes with the theme. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

hello,

i’ve purchase this theme. but I confuse to install it to wordpress. I’ve try to import dummy content but it doesn’t look like your preview. is there a documentation? that will helpful

thanks & regards

stmcan

Hi,

Please unzip the package that you downloaded into your computer and follow the instructions inside the documentation file where you can find in the /help/ folder as index.html

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

can I get quick_start (ht_files & database) ?

stmcan

You can find the dummy content XML file inside the dummy_content folder.

ganteungs

the dummy content xml is not work properly,

can you help me with dummy content sql ?

best regards

stmcan

I don’t have the SQL file. You’ll need to create the home page slider and the home page content by yourself they doesn’t come with the dummy content file.

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