516 comments found

naushucmr Purchased

I have created a new post fro my new product and given all attributes like image, short description, long description and technical details, but while clicking on product from product list, I am not getting the same details shown as in the theme demo, only title of the post (Product name) and image is showing no product description or no tabs to show long description, Technical details, or no image is showing on sidebar, you may check www.viennahearing.com and under our products there are three products but only the last product is showing product details properly

Please help to get full product information and details to show on the site

Regards

stmcan

Hi,

As I see, you have some portfolio items with the same slug name of the products. So changing the slug name of the product to prevent the conflict will cured the issue.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

mustbuzz Purchased

hi, I just wonder, how do you create layout like your frontpage demo? is there any shortcode to do that? thanks

mustbuzz Purchased

WOw I just realise how easy this theme, sorry for asking stupid question. this is TOO COOL! :D

stmcan

Hi, Glad to hear you have managed to solve it. Please do not hesitate to ask if you have any further questions by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello, I’m considering buying this for a client. One question, is this site responsive? Thanks Mark

stmcan

Hello Mark,

Unfortunately it is not responsive. You can check RT-Theme 15 and RT-Theme 17. Thank you

appaura Purchased

Hello, I have trouble with a videolink for my blog. I tried to use a YouTube-Link in the section “Media for portfolio posts” and I tried to upload a video. Both ways don´t work for me. Hope you can help me or explain what I do wrong.

Thanks in advance.

stmcan

Hi,

Please provide a thumbnail (Thumbnail image for portfolio posts ) for all the video links. If you would like to show the video in the portfolio detail page, paste the embed code of the video into the content area.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
appaura Purchased

Thanks for your feedback – works fine now! Great! Have a nice day.

marieBxl Purchased

My site using your theme has been hacked 2 times my provider says it may be the theme wich causes problem. Please send me the latest version many thanks

stmcan

Hi marieBxl,

If you still using one of the earlier versions (before v.2.0) it could be because the old version are using timthumb.php I strongly recommend that update your theme. You can download the latest version under your Downloads page as you did in the first time.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
marieBxl Purchased

Thanks. I have donwloaded hemeforest-101242-rttheme-9-business-theme-5-in-1-for-wordpress.zip 25th of february this year, is it the latest version ? Thank you for your response.

stmcan

Yes, it is the latest version.

biijuu Purchased

Hello,

I’m using RTTheme9 with wordpress in my website. I want to upgrade this to a responsive template. Do you have a wordpress template that I can upgrade to, without making much changes to my data.

Thanks, Biju

stmcan

Hi Biju,

I have this one http://themeforest.net/item/rttheme-17-responsive-wordpress-theme/2703099 but you will need to create portflio and product posts again by using the new custom posts.

Hello,

I am interested in buying this template but i wonder if it is possible to add a search bar in this template and is it multilingual ?

Thx in advance,

Aminalic

stmcan

Hello Aminalic, Unfortunately the both answer is no. You may want to take a look this theme http://themeforest.net/item/rttheme-17-responsive-wordpress-theme/2703099

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

amine_33

Hello stmcan, There is a serch bar in the Rt thème 9 on all pages but not on the home page ! and i wonder if we will have the language file.po ? to make this thème in french !

thank’s so much.

Aminalic

stmcan

Hi, You can use a search widget in the home page. Yes there is a .po file included so you can translate your website into your language.

chris100 Purchased

I have been searching and searching for a cool, simple yet powerful and fully functional theme and I’ve found it. Its easy to change and there is lots of options. They guys who made it are also quick to help you on their support forums as I found out to my delight. I recommend anyone looking for a top theme to check these guys out. A very happy customer. Many thanks.

stmcan

Hi,

I’m so glad to hear you like the theme and the support. Thanks for purchasing my themes, it is really appreciated! Best Regards,

Very nice theme :)

stmcan

Thank you :)

ryanm100 Purchased

Hi there,

My client has been using this theme for a number of years now and it is still going strong :) I just wanted to know if it is possible to place a banner under the menu bar?

Thanks

stmcan

Hi, Yes it is technically possible. It needs customization, you can edit header.php and put your custom css codes into the box inside the general options.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

shanekk Purchased

hello

Just got the theme and it will not install keeps saying this

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

stmcan

Hi,

Please unzip the package and just upload the theme folder. You can find detailed instructions inside the help folder.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

shanekk Purchased

can someone get back about this is there no support with this theme

hello

keeps saying this

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed

stmcan

Hello, I’ve just replied your question. Actually it is a common issue for all themes http://themeforest.net/item/rttheme-9-business-theme-5-in-1-for-wordpress/101242/support Please read “Missing style sheet error when installing the theme” section.

If we were to purchase this template, is there any special software we would need to edit?

Thanks,

stmcan

Hi,

No you don’t need other than WordPress to use this theme and create a website as shown in the demo website. Thank you.

Love you theme but none are responsive except for Rtheme 17.

I’ll buy them all once you have the responsive ready.. Let me know.

stmcan

Hi,

I have another responsive theme http://themeforest.net/item/rttheme-15-premium-wordpress-theme/781397 and will release more items in the near future.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

mahmoodyaqub

thansk stmcan… yup i’ve bought this one already.

ichaudhry Purchased

Hello. i like your theme. it is very detail and having lots of customization options in their. But i want some modification which i am not able to do on this theme. and i am sure that you guys will help me with this issue. i want to embed the slide show on every page like about,portfolio,product,contact like home page slide show. i dont know how to done this. and i need your help and i need asap solution for this. Thanks.

Regards: Bilal Ahmed

stmcan

Hello Bilal,

You can use a slider plugin and use its shortcode and put it in every page you want. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Default-user
ichaudhry Purchased

Hey brother you didnt get my point. i like add the home page slide show area in curve style on different pages and i want just one single image on that slide show.

i would appreciate for your help in this matter. thanks Reagrds: Bilal Ahmed

stmcan

Hi Bilal,

Sorry it is not possible with the theme, needs custom coding.

is it compatible with wp 3.6

stmcan

Not officially yet! Please wait for 3-4 days to get the compatible version that we’re currently working on it. You can track the compatible theme via our support forum at http://support-rt.com

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi there, I like this theme and i have some issues with that.

1. The ‘Home’ page take more time for loading as compared with other pages and other websites. please check my website: http://medcareers.in/ I need a solution fast.

2. I don’t get mails from contact page. The email was successfully sent. but i don’t get it. Why?

3. I want to change the word ‘Our Product’ to ‘Job Listing’ and ‘product details’ to ‘Job Details’. How can i change those things?

Our website is already up. There is limit time to solve it. please reply asap. Thanks

Default-user

Hello… Did you see my issues..???? It’s an urgent one. Please respond to my issues…

Default-user

What is this..??? i am waiting for your reply. I told you i am trouble with your theme. REPLY me..

stmcan

Hi,

If you would like to receive support, please post your questions on our forum at http://support-rt.com

You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.

Best Regards

Hi,

Thanks for the theme. Few minor translation issues: 1) Variables in mail to admin are not translated, such as name, phone, etc. 2) On contacform Company URL does not have : behind it, all other item do.

Guido

stmcan

Hi,

Did you translated the theme by using the .po files ow WPML plugin. Could you please give us more details by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

gjvdleest

I mean, the contactdata in php file contact_form (name, phone, etc) are not translation ready. Yes, I use the po/mo files. I Fixed this myself so support is not needed.

Hi, I want to use your theme for Russian WebSite and was wandering if Theme Options and your framework could be translated in Russian language?

stmcan

Hi, Unfortunately it is not possible.

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