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I have created a new post fro my new product and given all attributes like image, short description, long description and technical details, but while clicking on product from product list, I am not getting the same details shown as in the theme demo, only title of the post (Product name) and image is showing no product description or no tabs to show long description, Technical details, or no image is showing on sidebar, you may check www.viennahearing.com and under our products there are three products but only the last product is showing product details properly
Please help to get full product information and details to show on the site
Regards
Hi,
As I see, you have some portfolio items with the same slug name of the products. So changing the slug name of the product to prevent the conflict will cured the issue.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
hi, I just wonder, how do you create layout like your frontpage demo? is there any shortcode to do that? thanks
WOw I just realise how easy this theme, sorry for asking stupid question. this is TOO COOL!
Hi, Glad to hear you have managed to solve it. Please do not hesitate to ask if you have any further questions by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hello, I’m considering buying this for a client. One question, is this site responsive? Thanks Mark
Hello Mark,
Unfortunately it is not responsive. You can check RT-Theme 15 and RT-Theme 17. Thank you
Hello, I have trouble with a videolink for my blog. I tried to use a YouTube-Link in the section “Media for portfolio posts” and I tried to upload a video. Both ways don´t work for me. Hope you can help me or explain what I do wrong.
Thanks in advance.
Hi,
Please provide a thumbnail (Thumbnail image for portfolio posts ) for all the video links. If you would like to show the video in the portfolio detail page, paste the embed code of the video into the content area.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Thanks for your feedback – works fine now! Great! Have a nice day.
My site using your theme has been hacked 2 times my provider says it may be the theme wich causes problem. Please send me the latest version many thanks
Hi marieBxl,
If you still using one of the earlier versions (before v.2.0) it could be because the old version are using timthumb.php I strongly recommend that update your theme. You can download the latest version under your Downloads page as you did in the first time.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Thanks. I have donwloaded hemeforest-101242-rttheme-9-business-theme-5-in-1-for-wordpress.zip 25th of february this year, is it the latest version ? Thank you for your response.
Yes, it is the latest version.
Hello,
I’m using RTTheme9 with wordpress in my website. I want to upgrade this to a responsive template. Do you have a wordpress template that I can upgrade to, without making much changes to my data.
Thanks, Biju
Hi Biju,
I have this one http://themeforest.net/item/rttheme-17-responsive-wordpress-theme/2703099 but you will need to create portflio and product posts again by using the new custom posts.
Hello,
I am interested in buying this template but i wonder if it is possible to add a search bar in this template and is it multilingual ?
Thx in advance,
Aminalic
Hello Aminalic, Unfortunately the both answer is no. You may want to take a look this theme http://themeforest.net/item/rttheme-17-responsive-wordpress-theme/2703099
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
Hello stmcan, There is a serch bar in the Rt thème 9 on all pages but not on the home page ! and i wonder if we will have the language file.po ? to make this thème in french !
thank’s so much.
Aminalic
Hi, You can use a search widget in the home page. Yes there is a .po file included so you can translate your website into your language.