Contact the author
This author will respond to buyers' questions and provides limited support through their own support system.
Additional information from ZERGE:
1. Support for all our themes is conducted through the ColorTheme Support Forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue
2. We only cover support for our themes (unique functions and features beyond WordPress ones), and cannot provide general support on WordPress or third-party plugins.