52 comments found

Hi I bought this nice theme without investing too much. But isn’t it possible to have a submenu on content pages?

Grtz. Tamer

UnitedThemes

Hi Tamer,

thanks for purchasing on of our theme. When you encounter any problems or have questions after purchasing the theme – feel free to join the conversation at Support Forum. The team is always there for you when solutions are needed.

Best Regards UnitedThemes

Nice theme but no documentation regarding the portfolio. I normally don’t need the documentation but just thought I would let other folks know.

UnitedThemes

Hi,

there’s a new Version of the documentation available at our support forum. Also the Themeforest Version will be updated soon.

Best Regards UnitedThemes

I have no theme options? Just has a test form?

UnitedThemes

Hi Amanda,

replied you on the Forum.

Best Regards UnitedThemes

Hello,

I am loving this theme! Can you please explain the home page layout? Is it all widgets, a static page that gets pulled in, or something else. I think I would want some different things on my home page.

Thanks!

I am having a hard time figuring out how to remove the leave a reply portion on the page. Any help would be great! thanks.

UnitedThemes

Hey,

First you need to enable Discussion on the page editor. Click on Screen Options in the upper right corner of the wordpress admin on any of your page in the edit view and check the Discussion box. Now below your text editor a new box appears that allows you to turn on or turn off Comments and Pingbacks. Uncheck the boxes for both of these and click save. Do this on all the pages of your site (or posts) that you want the comment messages to go away.

Don’t forget to turn off the discussion on all blog posts you want comments disabled and all mention of them gone from the single post page. This is done by unchecking both comments and pingbacks on each post editor view in the wordpress admin.

Cheers

areeezzy Purchased

I just recently installed your theme to my site http://www.izrlrecords.com Everything went well till I activated the theme now I cant see anything the whole site is blank and I cant even access my dashboard please help.

UnitedThemes

Hi areezzy,

please make sure you followed the installation instructions in our documentation. Also Please make sure you are you a WordPress Version above 3. If you need further help please contact us at our support forum.

http://supportcenter.unitedthemes.com

Best Regards UnitedThemes

donna2 Purchased

Hi Matthew,

I can’t login anymore in the forum of http://support.unitedthemes.com/

Probably because i tried it from another place and used the wrong password. When i request a new one i get a link but not a mail with a new password.

I also have send you an email on 23 april with login of my site so you can lookin to the problem with the image not showing well and the google map.

Can you please help me with both problems? I really need some help soon.

Regards, Donna :crying:

UnitedThemes

Hi,

send you an Email back.

UnitedThemes

areeezzy Purchased

I have no luck installing this theme, I have gone threw the installation process and nothing. The “plugin/cache” file it asked me to change Permission is nowhere to be found in my directory. Will that be the problem? Please let me know thank you.

UnitedThemes

Hi,

the readable folder is not recommended. Please specify what kind of problem you are experiencing. Please contact our support@ http://supportcenter.unitedthemes.com Provide Error, WordPress Version and PHP Version you are using when creating a thread.

Best Regards UnitedThemes

Hi, I am thinking of purchasing your them. On the main slider can you also have video embedded?

UnitedThemes

Hi,

I’m sorry but at the current stage its not possible, the used slider does not support videos.

Best Regards UnitedThemes

Sorry didn’t mean to post twice.

scarr119 Purchased

It says I can’t load this theme b/c I am missing the css files

UnitedThemes

Hi,

at first of all I want to thank you for purchasing one of our themes. Please watch this video right here. This will solve your problem. http://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do
scarr119 Purchased

The flickr widget doesn’t load images

scarr119 Purchased

The service columns aren’t loading , why isn’t this theme working I have never had so much trouble with a theme

UnitedThemes

Hello!

We thank you for your purchase of one of our great looking themes.

We are always happy to be of assistance and quickly. For help with getting your site set up and running, please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside, United Themes Team

Lashol Purchased

I cannot see menu, i can create pages etc, but i cannot get anykind menu on top of the page. what should i do? I can greate the menu but i just don’t know how to get it visible.

UnitedThemes

Hi,

have you set the created menu as your main menu?

Best Regards UnitedThemes

Default-user
Lashol Purchased

Yes, I’ve tried to set my menu as “Primary Navigation”, but stil it isn’t visible. When i installed this theme there were no navigation bar on top of the page

Lashol Purchased

I’ve done this million times: http://dl.dropbox.com/u/38608415/menuproblem.tiff but still i can’t see any menu: http://dl.dropbox.com/u/38608415/ylaosa%20kopio.tiff Please help me :)

UnitedThemes

Hi,

maybe its your localhost webserver. Have you already tried the same on a regular webserver? For further assistance please contact us at our supportforum. http://www.supportcenter.unitedthemes.com

Best Regards UnitedThemes

scarr119 Purchased

This theme is awesome and the support on this has been great ! If you are thinking about buying this please do… you won’t be disappointed!

UnitedThemes

Hi Scarr119,

thanks a slot for your kind words and rating :)

Cheers UT

dsxs Purchased

Great theme!! :D

However, i ran into an issue today. I need to add more sidebars, each page should have its own content. Can you point me out where to look for an easy solution? Thanks

UnitedThemes

Hi,

you can add as many sidebars as you need right inside the Theme Options Panel. There is a tab named “Sidebars”.

Cheers UT

Default-user
dsxs Purchased

Okay, i realize now that this question was stupid :D

This is fantastic!! Thanks…

UnitedThemes

There are no stupid questions :) Feel free to rate our theme if you are happy with it! Would be great

Hi, Great theme, just one question

Can the height of the slider be changed easily, I am not technical.

Thanks Graham

UnitedThemes

Hi,

of course, the height of the slider depends on the image height!

UT

Two questions.

1. can the width of the page increase? Can I make the slider wider? 2. I would like to have a lightbox effect on the portfolio page where there is a thumbnail of the video and when clicked, it just opens the video and plays it. Not take it to the separate page per thumbnail. Can this be done?

I stlil haven’t made the full transition over to this template because of these few things. Thanks

UnitedThemes

Hello!

We thank you for your purchase of one of our great looking themes.

We are always happy to be of assistance and quickly. For help with getting your site set up and running, please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside, United Themes Team

Hey All,

I’m driving myself crazy. I remember editing the copyright info in the subfooter in the distant past. Now, I can’t remember which file (or admin field) the footer information is in.

Can anybody point me to the file or field?

Thanks so much!

UnitedThemes

Hey,

sorry we are on vacation! Please jump in our support forum and you will find the soulution!

UT

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