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Hi,
We’re having problems with the images in the banner on the homepage when the site opens in a mobile. The images width is getting smaller but the height is out of proportion.
Can we update this?
Grtz.
We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.
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It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.
Register for the United Themes Community http://support.unitedthemes.com/ here.
We’ll see you on the inside,
United Themes Team
Great theme, really enjoying it. I have a question about the built in Contact Form.
Is there a way to return a confirmation that the form has submitted on send?
Secondly, is there a simple way of attaching/activating form validation for this?
Thanks.
We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.
Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.
It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.
Register for the United Themes Community http://support.unitedthemes.com/ here.
We’ll see you on the inside,
United Themes Team
How can I disable responsive design?
Hi,
We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.
Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.
It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.
Register for the United Themes Community http://support.unitedthemes.com/ here.
We’ll see you on the inside,
United Themes Team
Hi you,
I buy the lovely theme ruskin and it’s superb, but i have tow little question.
I even put this questions in you the support website 2 weeks ago but nothing..
First of all, sorry for my english i writing from paris…
Question is about the Portfolio thumbnail “our Last work”
The first question, it’s about the 3 thumbnail below “our last project” text, i would like to resize them , i know that the original size si 300*200.
How can i do that?
And the second question, is about always this 3 thumbnails, i would love open differents lightboxs when i click on each one of the thumbnail.
And could put 1,2 or more image in each lightbox….
I put a lot of lightbox plugs but nothing…
Thank you for your support and i hope you understood my english.
Bye
Hi,
sorry for the late response. We have send you an answer on the forum since we had to paste down some code for your questions.
Best Regards UT
Hi,
I’ve been having serious issues regarding to the visualization of my portfolio page items in Mozilla Firefox. As you can see in this link—> http://ccat.com.co/todas-las-capacitaciones/ the items are not showing up.
It only happens in Mozilla Firefox. I’d need this fixed ASAP please.
Regards.
Hi,
in this case you need to re download the theme and replace the functions.php if you are planing to use WP3.5 we recommend to update the whole theme in order to get in compatible.
Best Regards UT
Done, did not work. In fact, this solution ruined my footer ( http://ccat.com.co/todas-las-capacitaciones/ ). Would you like to have FTP and Backend access so you can give me better support and guarantee your excellent service? Thanks!
Hi,
We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.
Please send a PM via this forum to the “UnitedThemes” User. And also add some information if you have done any modifications to the code.
Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.
It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.
Register for the United Themes Community http://support.unitedthemes.com/ here.
We’ll see you on the inside,
United Themes Team
Hello, I have not been able to log in into the forum… And the client we use the template for just get back from vacation and is not really pleased…. He thought the problem was already solved. Could you help me with this issue, it would really be appreciated. Thanks, Charlie
Hi,
please send is a temporary admin access via profile page.
Best Regards UT
Hi, thank you very much for your help. I sent the acces this morning. The page that is having problems with the portfolio is the following: http://ccat.com.co/todas-las-capacitaciones/ Again, thanks. Charlie
Hi, have you been able to see it? Thanks
Hi,
yes, the footer was broken due to the facebook code inside a widget
With one closing div too much.
And the portfolio was integrated via a HTML file? We changed it with the WordPress internal link. Think you have to change the link on the start page too.
Best Regards UT
Hi UT,
I just updated WP to 3.5.1 and suddenly my portfolio pictures don’t show up anymore. I checked everything but i cannot find what’s causing this.
Any advice?
Thanks a lot in advance,
Kath
Hi Kath,
we came back to you inside the forum. See you in there
Best Regards UT
Every time I activate the theme my site goes blank and I cant even log in, I have to go in to the FTP and remove the theme manually. Any tips?
Hi,
We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.
Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.
It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.
Register for the United Themes Community http://support.unitedthemes.com/ here.
We’ll see you on the inside,
United Themes Team