An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is not currently provided by PixelForces.

Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Frequently Asked Questions

Can I change the logo size?

Put next code in the end of functions.php file.

     add_action('after_setup_theme', 'rythm_hack_to_change_logo_size', 0);
    function rythm_hack_to_change_logo_size()
    {
        global $_wp_theme_features;
        $width = '300'; // change to your logo width
        $height = '150'; // change to your logo height
        $_wp_theme_features['custom-header'][0]['width'] = $width;
        $_wp_theme_features['custom-header'][0]['height'] = $height;
    }

How can I change or eliminate the client, year and services from the portfolio layout?

add_filter('rythm_portfolio_item_popup_content', 'rythm_portfolio_item_popup_content', 10, 8);
function rythm_portfolio_item_popup_content($output, $post_id, $title, $post_content, $post_excerpt, $client, $year, $services)
{
   unset($output[3], $output[4], $output[5], $output[6], $output[7]); // remove the client, year and services html markup
   return $output;
}

How to do the multiple portfolio sections?

1. Add next code to the end of functions.php file in theme’s root directory.

add_filter('rythm_portfolio_items_args', 'filter_rythm_portfolio_items');
function filter_rythm_portfolio_items($args)
{
    static $section = 0;
    $section++;

    $selected = array(1,2,3); // 1,2,3 - post IDs

    if (1 == $section) {
        // Show only selected items for portfolio section #1
         $args['post__in'] = $selected;             
    } elseif (2 == $section) {
        // Exclude selected items from portfolio section #2
        $args['post__not_in'] = $selected;
    }

    return $args;
}
Now you have to fill $selected variable with proper IDs of portfolio items you want to show in first portfolio section and exclude from the second one. Of course you also need to create two pages with template “Portfolio” from general wordpress admin panel.

2. Code example for the case with 3 portfolio sections:

add_filter('rythm_portfolio_items_args', 'filter_rythm_portfolio_items');
function filter_rythm_portfolio_items($args)
{
    static $section = 0;
    $section++;

    if (1 == $section) {
         $args['post__in'] = array(1,2,3); // Portfolio items for section #1. Do not forget to set proper post IDs
    } elseif (2 == $section) { 
         $args['post__in'] = array(4,5,6); // Portfolio items for section #2. Do not forget to set proper post IDs
    } elseif (3 == $section) {
    $args['post__in'] = array(7,8,9); // Portfolio items for section #3. Do not forget to set proper post IDs
    }

    return $args;
}

Is there any anti-spam for the contact form?

Yes. Just install “Really Simple CAPTCHA” plugin and make sure plugin’s folder is writable.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

by
by
by
by
by
by