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Having issues with our header settings. It’s not setting the header or logo height correctly.
Dev URL is http://webdesignexperts.com/
Please help! Thanks.
pre-purchase question, am I able to load up the exact demo content?
100% and we’ll happily do it for you if you wish – simply submit a support ticket and we’ll take it from there!
I just bought this lovely template! But when i import the demo content i didn’t see the other homepage that was shown in the demo link! I bought it because i like that homepage design. Is there anyway i can get it?
Sure you can, please submit a ticket and we’ll assist you!
Hello the theme looks great but a few questions about the portfolio sections;
- How do I get back from a single project to the portfolio page?
- Is it possible to have a go to the next/previous project button in the same category?
- And is there an option to show several images of a project in a slide or something like that (or is every link in the portfolio one to a single page, free to fill)?
1 – I guess you will click on the Portfolio to go back to the main portfolio
2 – It will be possible to have a NEXT/PREVIOUS for projects as we are releasing this feature with the next update shortly. But this will take you to next/previous project rather than by portfolio category.
3 – you can display your projects however you wish… it is a free-format page builder.
Please let me know if you have any further questions?
Can any of the sliders on http://www.salbii.com/content-elements/image-gallery-2/ have captions with descriptions showing below each image in the slideshow?
No, this option is not currently available – sorry!
I have just realised that you can create what you described above using the carousel element in the page builder!
Please let me know if this is what you were after?
Thanks for this, but unfortunately we have already purchased another theme, after your first reply.
No worries – all the best!
are there developments in the template regarding Woo Commerce?
Hi Mikks, Woo Commerce is not on our to do list unfortunately!
okay, how do you checkout onces you slect a product or service form the pricetable?
Hello, the theme does not have eCommerce features or checkout option – The pricing tables are static and can be linked manually to Paypal or the like.
hello i have a drawback when changing images of the portfolio in the description part of http://www.salbii.com/product/louleyi-1979/, I want to know how to change pictures
You need to click on the little yellow pencil icon to edit the gallery and change the images.
yo me refiero a esta parte, a mi no me muestra asi como en tu captura
width="2/3"]vc_gallery type="flexslider_slide" interval="3" images="fotopiernas.png,5439,5431" onclick="link_image" custom_links_target="_self" title="Face Multifuncional" img_size="grid-12"vc_column width="1/3"
Sorry I do not speak Spanish but I guess you have the page builder disabled on that page for some reason.
Please click on BACKEND EDITOR:
esa es la pagina de entradas del portafolio no la e podido editar
that is the product of portfolio entries and could not edit
[vc_gallery type=”flexslider_slide” interval=”3” images=”fotopiernas.png,5439,5431” this is the part I do not know how to replace or overwrite the files where
Please navigate to WordPress backend: Settings > Visual Composer > Content types, enable all 3 options and click Save Changes:
I love the update. Thanks. But you still haven’t added the ability to change the background colours of the footer and the top bar. I mentioned it earlier and thought that would be added to the list. I love the site but would like to change the colours up a bit. Please.
Hello, we are constantly working on the theme to add more options and new features. The top bar and footer are on our to do list.
You can however change these by inserting your custom CSS in Appearance > Theme Options > Advanced Settings > Custom CSS
The classes you need to amend are .top-bar and .site-footer.
If you need a hand with this, please submit a support ticket.
With Salbii 1.7, you can now edit the top bar and site footer color options from within the theme option panel.
i have purchased this theme. Its quite awesome but its documentation is poor. Its all about importing and importing and for those that want full customization that do not want to import find it hard to understand how it works. Personally i feel the documentation is too poor. Besides that, the page templates are not complete. no careers page template. Also I support UrbanWed above as I have been having issues changing the background colours of the footer and top bar. Please look into this
The demo content is usually your best option to get you started with the Page Builder – unless you’re already familiar with it. After you import the demo content, you can sail through making amendments to customise your theme to your liking.
If you still need a hand with the setup and customisation, please do not hesitate to submit a support ticket and we will swiftly assist you.
Please note: our support is Monday to Friday 9:00 – 17:00 GMT
Then also i noticed an error at the bottom area somewhere in the admin panel :
getimagesize() [function.getimagesize]: Filename cannot be empty in home////////////////////customized-css.php line 303
Could you please clarify where exactly you are seeing this warning as I am unable to spot it at my end.
I’d appreciate it if you could report it in a support ticket so we can tackle it first thing on Monday morning!
Theme is fairly well done but the responsiveness needs work. The menu in particular doesn’t work well on iphone, blackberry or android.
Thank you for your feedback!
Could you please provide more specific feedback on what exactly doesn’t work with the menu in order to improve it accordingly.
the mobile menu is on the right and shifts the page left and is non-functional. If you test it you will see it.
The mobile menu is on the right and shifts the page left: this is the correct behaviour as it’s an off-canvas menu.
If your menu is “non-functional” in the sense that it is blank, that’s probably because you have not assigned a menu for mobile devices under Appearance > Menu
Hope this helps?
not really. Have you tested this?
1 the mobile menu is not visible on blackberry & iphones
please check www.cliniqbase.com to test
2 is it possible to change the “correct” behavior because most users think the menu has caused a page error.
1 – I am guessing your menu is not setup correctly as per the documentation... hence why it is showing blank.
Please submit a support ticket for faster and more effective assistance.
2 – I am not sure what you wish us to change about the mobile off-canvas menu… Off-canvas menus are positioned outside of the viewport and slide in when activated. As for the position of the mobile menu button to the right, this has proven to be the most user-friendly position (as 67% of users use the right hand thumb and the most difficult screen area to reach with this hand posture is the top-left one).
It looks ace!
I’m getting this error on homepage: [LayerSliderWP] Slider not found
I did import the JSON file as instructed in documentation, what could be wrong?
Please ensure you have the correct slider inserted in the page as the one you imported.
I appreciate the fast response. It’s working now after importing all sliders. But does this mean without 4 sliders, it won’t work?
Also, how do you edit the layerslider content and/or create one? Any documentation on this is appreciated.
Not to forget, how do I modify this area on homepage and other pre-configured text?
“Salbii is a creative and flexible WordPress theme.
Available today on ThemeForest.net”
Pls disregard the last question: “Not to forget, how do I modify this area on homepage and other pre-configured text?
“Salbii is a creative and flexible WordPress theme. Available today on ThemeForest.net”
I figured it.
Just to clarify, you do not need to import all 4 sliders for LayerSlider to work.
You simply need to import the slider you wish to use and refer to it in the page where it is to be used.
Probably you have imported a slider different from the one you aimed to use?
If you need any further assistance, please do not hesitate to submit a support ticket.
Apologies for not replying any sooner, but I have since figured it out.
Question: I just downloaded the latest release and didn’t see a changelog with list of files updated. Do I just go ahead and re-install the theme or what’s the best method to updating the theme without issues? I don’t want to lose or affect my content. Thanks!
The changelog is in a text file in the theme folder or you can see it at the bottom of the theme description.
Hope this helps!
I’ve updated the theme, including plugins it relies on to function. However, I noticed the font styles for some elements on the homepage have changed significantly. Is this something you are aware of?
Unfortunately there is a conflict between WP 3.9 and the latest release of Visual Composer – we shouldn’t probably have updated the plugin that quick! – we are working on an update soon!
If you need a quick fix for the font issue, please submit a support ticket with your FTP details and I will rectify it for you.
Thanks for feedback! Umm.., the font issue aside. Does the acknowledged conflict also affect thumbnails on homepage, etc?
Because, currently the featured logo/brands area close to the footer, for example, is not showing thumbnails. Browse cache has been cleared, but still no luck.
We have not had such issues with the logos you are referring to.
However, it’s very hard to tell without seeing the actual site and checking your backend setup… please submit a ticket and we’ll check it out for you.
Please note: Apparently Visual Composer has just been updated – we are awaiting the public release in the next few hours to update the theme.
Uploading the theme via admin dashboard is not working. If I upload it via FTP, how do I make sure I don’t lose my settings / customization?
In Theme Options > Page Titles
why is there no option to put an image in the title area here? (or control the spacing.)
You can do it in visual composer but it won’t work in the blog if you do it that way.
Page title backgrounds are not a feature in the theme although we have added it to our To Do list for future releases as it is a nice addition to have.
You’ve done a good job out of it in Visual Composer, if you need to add more top and bottom spacing to it, please use the margin options.
If you need any further assistance, please submit a support ticket.
I am putting off publishing the news section for now as this is the only section that can’t be formatted properly in VisualComposer.
If the results from the VC settings can be replicated site wide it would be great.
Adding favicon control to the options it would be appreciated.
Beyond that it’s been an easy theme to work with.
Good to hear!
Our support team is always available if you need anything else – it is awkward to assist effectively on the comment board.
How do I make the Mega Menu larger like in your demo site. I want it to span 100% the width.
Leave the dropdown width value blank or type full.
Thanks for the quick response. That worked. How do I adjust the z-index to it’s not sitting behind my logo? Added z-index rule to the class doesn’t seem to be cutting it.
I do not recommend you do this at the time being as we are working on a fix for it. Amending it temporarily with custom css will cause you other issues unfortunately.
Okay. I made my logo transparent and that’ll work for now.
Hi, Would like to know why the page showing plenty of blank space after the footer of the content? i don’t know how to remove the super lengthy blank space. Thanks
Hi, my boss bought this theme. I would like to know if it’s possible to show the date of the posts on the posts grid shortcut?
The post grid element does not have the option of displaying dates – it is a simple carousel style with the options to have a title, thumbnail, text and a Read more button.
will we lose our editing if we update it?
Hello, you will not lose any editing when you update as long as you have not edited the core files of the theme – all the content and theme options are stored in the database.
Once you upload the latest theme, login to WordPress Appearance > Theme Options and hit Save Changes. This will retrieve all your previous settings.
I’ve been planning to buy this theme for almost a month now and now I’m pretty much ready to buy it but there’s something stopping me from doing it.
How exactly you don’t provide support for installation services? I’m not really sure what it means. I don’t want anyone to do it for me or provide real-time assistance while I’m doing it at all. I just want to know if you provide a document detailing how do it. Do I get an installation manual when I buy this theme? If I fail to install the theme do you really don’t give any kind of help and I just lose my money?
I keep reading too many horror stories of people buying themes from this place and being unable to install them. I really like this theme A LOT and I don’t want to buy a crappy theme from bluehost.
That means: we do not teach users how to install WordPress and setup their servers.
And we regularly edit the documentation to cover any gaps we might have missed and elaborate on some instructions that users find confusing.
After all… We’ll be more than happy to perform a full theme installation for you free of charge if you wish!
Thanks for your answer. I will buy the theme and yeah I would really appreciate a free installation of the theme.
ok I bought the theme what now?
i just purchased and i cannot even install the theme.. it says “Stylesheet is missing”?
i’ve installed serveral themes so i doubt it’s the way i install it. i tried to install another theme right after this error and it work just fine.. so please advice. i dont wish to be stuck at this stage.
managed to solve it.. but it didn’t work by zipping the theme folder and uploading it using wordpress.. nor the ftp.
Hello, this is a known issue – not related to the theme.
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