7452 comments found

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi I’m finishing off a client site and have spent hours trying to work out why a video on a Nectar slider won’t play in IE8 or in any hand held device. I’ve encoded, re-encoded etc. all video types mp4, webM, ogv, ogg, m4v using a number of free and purchased programes. In desperation, I viewed the theme demo site in IE8. To my horror, it’s throwing up exactly the same problem I’ve been encountering!!! The actual video player loads but the video doesn’t. The poster image just hangs there and auto rotation seems to be turned off due to this js error:

Webpage error details

Message: Object doesn’t support this property or method Line: 2745 Char: 4 Code: 0 URI: http://themenectar.com/demo/salient/wp-content/themes/salient/js/nectar-slider.js?ver=1

Any idea about what’s causing this?

Just noticed that the testimonial slider on About Us Extended page isn’t working either.

Message: Object doesn’t support this property or method Line: 1132 Char: 3 Code: 0 URI: http://themenectar.com/demo/salient/wp-content/themes/salient/js/init.js?ver=1.0

I know IE is a real pain, but there are too many people still on XP and IE8 to leave things unchanged.

I’m hoping there my be a quick solution. mediaelement isn’t converting to Flash for some reason. However, I can’t understand why video doesn’t work on tablets.

Sorry about this long message :)

ThemeNectar

Hey dougie1960,

1. There is a bug in the current init.js in regards to IE8 compatibility (it’s just one line) that causes some other things to break such as the testimonial slider. The fix for it will be included in the net release but if you want it earlier just open a ticket on the support forum.

2. The Nectar Slider swaps video BG’s with images on mobile devices because mobile devices do not allow autoplaying videos to prevent users from accidentally running up their data usage. This is covered in the tutorial: http://www.youtube.com/watch?v=FLU9Pxo_RD8 at 6:38

Cheers!

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
aldileo Purchased

Hi guys, amazing theme! Is it possible to rename the theme folder? My client asked me to customize until this level. Is it possible?

Thanks

ThemeNectar

Hey aldielo! If you want to go ahead :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
ecdj Purchased

Is there a way to center a tabbed section? (get three tabs centered on the page, centering text is easily done with a div align)

Thanks!

ThemeNectar

Hey ecdj, this would require a bit of css – if you need help with this particular mod please open a ticket in regards: http://themenectar.ticksy.com/

Cheers!

Default-user
ecdj Purchased

OK, did that. Awaiting a reply :)

ThemeNectar

Thanks! Sorry for the delay – there’s a large queue of tickets now because I had to focus on 2.5 over the weekend.

Cheers

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States

your theme is not working all the way correctly with the newest wordpress i installed the site from scratch as a test with an older version the one before 3.7.1 and your theme works fine i update wordpress and the shopping cart on the upper right hand corner does not show anymore

ThemeNectar

Hello to you too, PMZ! :)

There’s nothing in the latest WP update that could effect the shopping cart in WooCommerce. I have just confirmed on two different setups (the live demo & locally) that the cart functions the same as before. Make sure you:

1. Have it enabled in the WooCommerce options tab in the theme options panel.

2. Have products added to your cart, as it doesn’t show up when your cart is empty.

Please open a ticket with your URL if it’s still not showing for you so I can investigate your issue for you.

http://themenectar.ticksy.com

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, great theme!

Couple of questions: 1 – Is there a way to make the white background in the header transparant? That would fit better into iOS 7.

2 – In the Portfolio page, when you press ‘view larger’ it opens up one image in a lightbox. It it possible to add a slider into this lightbox that shows all the images of that portfolio item? The ‘more details’ button would then be working to show the project with text and stuff.

3 – Is it possible to change the font size/color in the portfolio page?

4 – Is it possible to change the distance between the thumbnails in the portfolio page?

Best, Marco

ThemeNectar

Thanks Marco!

1. It will require a bit of additional css to make the page completely go under the header from the start, but here’s the actual css to make the transparency:
#header-outer {
   background-color: rgba(255,255,255,0.8);
}

2. This would require the use of a plugin/custom development i’m afraid. There’s nothing built in to assist with that at the moment.

3. Just click on your kitchen sink button to show the second row of options which include size/color dropdowns :)

4. Sure, just enter this into your custom css box and play with the margin percent:

#portfolio.portfolio-items .col.span_4 {
    margin: 0 0.13%!important;
}

The default is 1.13% so you’ll be adjusting it in the 0.0% to 0.1% range :)

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hy nectar. first congrats for your work in this theme. I have a big problem,i been working wordpress in local host and creating a web using your theme, and now that i get a domain and a host when i,m working online and i upload your theme there,s a lot of things missing…the menus,slides,lots of options…i upload for working in internet your version 2.1 what can i do for work again like when i was doing in local and get back all the things that are missing? sorry for my english and thks in advance….keep on the good work

ThemeNectar

Thanks arturocasanueva,

I’ll need you to open a ticket with your URL and login info so I can see what’s wrong with your live setup.

http://themenectar.ticksy.com/

Cheers!

ThemeNectar

It looks just like a fresh install of Salient before configuration. Have you ever moved a WordPress install from a local server to a live one before? There’s a few steps you must take such as exporting / importing the database & running sql queries to find and replace old URI’s to the new ones of your live location. See this for a reference in the process: http://wp.tutsplus.com/tutorials/hosting/migrating-a-wordpress-site-from-a-local-server-to-production/

Cheers

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Norway
htusco Purchased

Hi,

Is there a way to use a short code for a fifth of the page? I have 5 items on my homepage that need to be distributed nicely in 5 columns.

Cheers, Henry

htusco
htusco Purchased

via short code, I mean.

ThemeNectar

Hey Henry,

There’s no 1/5 shortcode because Salient is based on a 12 column grid system. You could make your own class for a 1/5 though and just call it in the text tab on your editor via html.

For example:


<div class="one_fifth"> it's a 1/5! </div>
<div class="one_fifth"> it's a 1/5! </div>
<div class="one_fifth"> it's a 1/5! </div>
etc..

and then add this to your custom css box:

.one_fifth {
  width: 20%;
  padding: 10px;
  display: inline;
}

Cheers

htusco
htusco Purchased

Hi,

I tried this but all items are shown below each other and the icon mouse is gone.

Can you please help me?

Thanks, Henry

ThemeNectar

I’ll need your URL – i’m not sure what you mean by “the icon mouse is gone” .

Cheers

htusco
htusco Purchased

Sorry, I meant when using the [one-fourth] short code I see on mouse over a color change of the icons, but this does not happen in my div or table version with the icons, that you can find on my homepage http://www.creditdata.nl right now. Nesting problem I guess but I don’t know how to get this this working with 5 columns …

ThemeNectar

If you want me to log in I can take care of that for you – Checking your code right now I can see that the css rule is not taking effect from your custom css box. Did you accidentally copy the pre tags in there as well?

Juts open a private ticket on the support forum with your info: http://themenectar.ticksy.com/

Cheers

  • Bought between 100 and 499 items
  • France
  • Has been a member for 6-7 years

Hi there,

nice theme. How can I show different projects in the ‘Recent projects’ shortcode ? In fact I want random projects on each page without chosing manually. Do you think it’s possible ? Sincerely yours ;)

ThemeNectar

Hey badaboom,

You would need to do some modification to the recent projects shortcode located in the shortcode-processing.php file inside the nectar/tinymce directory. Unfortunately there’s quick way for me to do that for you here, but essentially you’d need to modify the query to pull random posts each load.

Cheers

  • Elite Author
  • Won a Competition
  • Most Wanted Bounty Winner
  • Sold between 100 000 and 250 000 dollars
  • Canada
  • Has been a member for 2-3 years
  • Exclusive Author
  • Bought between 100 and 499 items
+1 more

Any ideas why videos loaded with the Nectar Slider won’t load at all on Safari ?

ThemeNectar

Hello IronTemplates,

I would need to see your URL because as long as you’ve supplied both correctly encoded webm & mp4 files, there should be no problems with Safari as seen in the demo.

Cheers

IronTemplates
http://exeolaw.com/ I have uploaded a .m4v and a .ogv and it still doesn’t load on Safari and IE. I also already added the following in the .htaccess:

AddType video/mp4 mp4 m4v AddType audio/mp4 m4a AddType video/ogg ogv AddType audio/ogg ogg oga AddType video/webm webm

ThemeNectar

1. As I mentioned above, you need to use a webm & mp4 combo. It also states right on the webm upload field description: “You must include this format & the mp4 format to render your video with cross browser compatibility. OGV is optional.”

2. The AddType .htaccess addition is to allow Firefox to parse media files (some servers need it), it doesn’t relate to Safari.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Good evening, ThemeNectar. I need your help. Can you tell me how to fill in the white space in between the “recent work” and “client opinions”? I just need to get those two containers against each other, so that the space is terminated. See the link below: http://imageshack.com/a/img856/254/dxwn.jpg Note: This picture is of the index page.

I tried by pulling the code upwards(from edit page) and getting it next to the “recent works” but the result wasn’t as I wanted it.

ThemeNectar

Hey lifelover, gaps in page content are always created by extra spaces in the editor. You said you already tried removing spaces in your editor between the two elements, but also confirm there’s no spaces or extra html between those two full width sections in the text tab on your editor. If you can’t sort it please open a ticket on the support forum with your log in info and I’ll take care of it for you :)

Cheers

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
Maytar Purchased

is it possible to show an specific category on the portfolio page? instead “all” on load of the page? usually in a html5 page,you used
------
$container.isotope({
itemSelector : ’.element’,
filter: ’.web’,
------
but i’m not sure if this applies in wordpress as well..

by the way padding in portfolio works fine
:) you guys are totally the best

ThemeNectar

Yes, you can do that right inside of the page-portfolio.php file, you’ll see a script at the top to change the filter: ’.web’ to :)

Default-user
Maytar Purchased

plz help.. mahiette.com/portfolio/ its showing the blog instead the images.. how to make it back..? :(

ThemeNectar

Hey, what did you do to make that happen? Make sure you don’t have the posts page set to that in Settings > Reading in the admin panel.

Cheers

Default-user
Maytar Purchased

can you believe my kid did that change in the time i was cooking? i cant believe how fragile is this environment. I thanks God because you! God bless you! plz keep doing susch a great job.

heading to buy an ecommerce from you.. any suggestion?

Default-user
Maytar Purchased

any way to change background for pages but not home? be proud of your work!! amazing job

ThemeNectar

Thanks mahiette!

Target your desired pages based on the unique id the body class.

e.g.
body.page-id-848 {
   background-image: url('img-src.jpg');
}

Cheers

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
adamsqb Purchased

There is a major issue with WooCommerce / Salient compatibility. I’ve determined the issue is related to Salient as this issue does not occur when other themes are activated. Here’s the issue: On the Add Order screen I’m not able to type and search for a customer in the Customer drop down field. The Customer drop down field just shows “Guest” and won’t accept any typed keys.If I deactivate Salient and use a different theme, this issue goes away. Also, on the WooCommerce orders screen, the sorting dropdown fields are stacked on top of each other opposed to being in a straight line. I need a fix yesterday as we cannot revert back to another theme. This is an EXTREMELY critical issue for us as we need to place manual orders and access the customer drop down menus. Please help!!

ThemeNectar

Hey adamsqb,

1. Email me and I can give you the fix, as what’s causing the search field to be hidden is just one line of css. themenectar@gmail.com

2. I don’t see how the sorting dropdowns being stacked into three lines is a critical issue, I think it could be more appropriately categorized as a slight nuisance – but nevertheless, I’ll fix it for the upcoming release :)

Default-user
adamsqb Purchased

Will do, thanks!

ThemeNectar

You’re welcome!

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 1-2 years

hey guys, i’ve bought ur themes for a long time, but i cannot use the portfolio & blog pagetemplate as ur demo shows. i imported ur dummy data XML file but it didn’t work either. i’m wondering that could you help me with a more detailed XML file as your demo or give me some support.my link is www.hellox.net. hope u can check what’s the problem with it. thank u.

ThemeNectar

Hey NOvanityfair,

1. There is no blog page template – you just need to assign a page to your Posts Page in settings reading and then choose your desired layout in the theme options panel > blog options tab.

2. It looks like tried to put a recent work carousel on your main portfolio? That’s probably what’s screwing up your layout please delete that shortcode and just let the regular portfolio items display. If you want me to do it for you just open a support ticket with your login info :)

http://themenectar.ticksy.com

Cheers
Default-user

hey Nectar, thank you so much for your explainations,it’s very detailed & helpful.after i asked you last night i suddenly discovered that the problem is your theme has a clash with some of my plugins such like the”ninja pop up” and so on… when i tured them off the problem of pages were solved at once~ i have another question is can i upload a mp4 video when the short code asked a m4v video to be uploaded?

ThemeNectar
Hey again! You can just write the shortcode like:
[video poster="" mp4="" ]

Cheers!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
Maytar Purchased

How can I make the “HOME SLIDER” transparent? I tried this code but no luck:
--- body .container-wrap, body .project-title, body .home-wrap
{background-color: transparent!important;}
---
I try to find it but no luck
---

div class=”orbit-wrapper”...div id=”featured” data-bg-color=”#000000” data-slider…class=”orbit”>

ThemeNectar
#featured { background-color: transparent!important; }
#featured article {
  background-color: rgba(0,0,0,0.5)!important;
}
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I cannot get the video to run at all in Internet explorer 10. Just a loading circle. Image doesn’t show up either. Works fine in Chrome, FF etc.

ThemeNectar

Hey jbradder,

Are you supplying correctly encoded mp4 & webm files? You can test that the slider should work in all browsers when this is the case by inserting the demo video in your input fields:

http://themenectar.com/demo/salient/wp-content/uploads/2013/09/onemore.webm

http://themenectar.com/demo/salient/wp-content/uploads/2013/09/onemore_1.mp4
Default-user

I’ll take a look.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

screen shot: http://prntscr.com/211ckk

i have some trouble. how can i applied read more option? where can i find?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
thornby Purchased

Hello,

How do I properly add links to a full width section with an image animation? When I try adding an href it works, but really throws off the layout of the page.

Thanks,

ThemeNectar

Hey thornby,

you should be fine simply adding a standard HTML link around your image shortcode in the text tab on your editor like:
<a href="http://themenectar.com"> [image_with_animation]  </a>

If that’s messing with your layout, please share a URL so I can see what’s up :)

Cheers

Default-user
thornby Purchased

It’s working now. I think my issue was I was trying to include the full frame shortcode in it as well and it didn’t seem to like it. But putting the link inside of it worked. Thanks!

ThemeNectar

Good to hear & you’re welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey,

Sometimes my favicon appears that:

http://i.imgur.com/8J37puu.png

Thats is normal?

ThemeNectar

luckskywalker, it should be what you upload in the favicon input just as the demo shows. Can I get your URL?

Cheers

ThemeNectar

Seems it’s happening outside of Firefox for me, do you have any plugins that could effect it?

Cheers

Default-user

I guess not. I’ll check my plugins and see.

Default-user

The problems are not the plugins…

ThemeNectar

If you want to open a ticket in regards i’ll take a look into your setup, but obviously the favicon should display in all browsers in normal conditions.

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Does this $55 theme purchase come with a PhotoShop file (PSD)?

ThemeNectar

No PSD since hardly any images are used in the theme elements – simply taking a screenshot of the site would be almost as useful for mock up purposes.

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
kenc138 Purchased

Hey ThemeNectar,

Hope you’re well! I’d like to make a simple change. I want to trim some of the extra margin space in the top and bottom of the header area so the top of the site is a little tighter. What’s the best way to handle this without breaking something?

Here’s the URL of the staged site:

http://ciomredux.crushitstage.com

Thanks!

ThemeNectar

Hey kenc138!

The header padding is set by you in the header options tab in the theme options panel.

Cheers!

Default-user
kenc138 Purchased

Hey TN

I saw that, but I was more or less looking to further reduce the default padding in the CSS. If we can do that without messing anything up that would be awesome.

Even with the padding at 0 in the settings, there is still a bit more space underneath/above the logo/header than we’d like.

Not the end of the world, but it would be nice.

Thanks!

ThemeNectar

setting the padding to 00 in the header removes all padding completely – give that a try :)

Default-user
kenc138 Purchased

Nice! Worked great.

ThemeNectar

Cheers!

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