Discussion on Salutation Responsive WordPress + BuddyPress Theme

1353 comments found

Hi,

I have a pre buy question: Can I replace the top tabs with a second menu? Or can i link the tabs to pages/posts?

Thx Mark

Parallelus_Support

You can create new top tabs, and you can add whatever content you like to any top tab, but there is no option to convert the top tabs into a menu, and there is no option to turn a top tab into a link. Both of those things could be done, all things are possible after all, but it’s something you’d need to do yourself or hire a web developer to do it for you.

wot1997 Purchased

Hello,

1. When I hover over the grey “sign in” and red “register” buttons in the top right hand corner of the theme they do not work http://urlgone.com/c026f1/

2. When I hover over the black navigation menu, the drop down menu items do not show. http://urlgone.com/c026f1/

How do I fix?

Thank you

Parallelus_Support

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Hello! I am interested in theme Salutation! To be exact, Forum Theme (BuddyPress and bbpress)! Tell as if I could test a template in more detail??? Thanks in advance!

Parallelus_Support

Salutation is compatible with the latest versions of BuddyPress and bbPress. I’m not sure about some of the other plugins you’ve listed. I know Salutation works with BuddyPress Docs because I recall that plugin being discussed in our Help Center. I’ve never used any of the other plugins you’ve listed so I can’t be sure. Generally speaking, providing a plugin has not been abandoned by its author, if there something in Salutation that prevents that plugin from working we will look into it and try to fix the theme so that the plugin does work.

LeopardRUS

Tell as if I could test a template in more detail???

Parallelus_Support

ThemeForest does not enable customers to test themes before buying them.

Compatible With – Visual Composer ???

Parallelus_Support

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

sunk83 Purchased

Korean is invisible.

I wrote some Korean content on Post. Problem symptom is that only Korean title is invisible and other stuff’s korean are visible.

My actual typing is ‘English & ??’ on admin post title .

when I debug the page , html coding is like following.

go to error page

<cufon class=” cufon=”” cufon-canvas=”” alt=”English ” style=”width: 89px; height: 24px;”>

<canvas width=” height=”25”></canvas><cufontext>English </cufontext></cufon><cufon class=”cufon cufon-canvas” alt=”& ” style=”width: 25px; height: 24px;”><canvas width=”46” height=”25” style=”width: 46px; height: 25px; top: 1px; left: -2px;”></canvas><cufontext>& </cufontext></cufon>

Parallelus_Support

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Hi,

Wondering how I can disable/delete the Buddypress logo from appearing on the Members Directory page and the Groups directory page…does it really need to be there?

Thanks

Default-user

This is resolved….found it in Layout settings

Comment: The theme is nice, but the “Support” forum guy for this Theme is grouchy temperamental and intentionally unhelpful – “do not disturb”

The theme has some nice features, but if you’re not an experienced developer – ie a do it yourself site builder – there are other themes with much more helpful customer service.

My question was how to set up the menu bar “full width” – an extremely common layout which shouldn’t be a big deal for an “incredibly versatile” theme.

I got the response below…would have taken less time to point us in the right direction. cheers, wh

“Unfortunately we can’t help with writing custom CSS as part of our theme support.

Theme support covers things like…

• General advice on how to use the theme.
• Finding where theme features are in the admin dashboard.
• Help learning how to use theme features.
• CSS and HTML tweaks where there are no theme options to configure a theme feature.
• Fixing or working around any bugs in the theme that you find.

However, writing custom code to address a customer’s specific needs is not something we can offer as part of our theme support.

The Salutation theme”

Parallelus_Support

You are misrepresenting the facts.

Below is the standard reply we give to people when they post two or more unrelated questions in a single topic…

Please try to remember to start a new topic for each separate issue that you have. We like to keep each topic in the Help Center focused on a single subject. We find that separating each question into a separate topic keeps the information much clearer and easier to follow. Also, it really helps other users to find information and it prevents threads from wandering down Tangent Lane. If you can’t find answers to your questions by searching the forum, please always create a new topic for each separate issue that you have. Thanks.

We never post that reply when a single question is asked in a topic, we either reply to the question fully or we provide a link to where the question has been asked and answered before.

In your specific case, to date you have started 17 topics in the Salutation forum and we have answered all of them. I think in only one topic did we ask you to split your multiple questions into separate topics.

I think there may have been one or two questions you asked that were not actually theme related, so we couldn’t answer those questions; and I think there were a couple more that were to do with customising the theme code and were therefore beyond the scope of our theme support.

That is the truth of the matter and it does you no great favours to misrepresent the facts.

Default-user

Yes 17 help request over the last five months – because even related questions requires it’s own thread.

I’ve never seen customer support people that post as done in the salutation forum to another user;

“Please don’t ask the same question in more than one topic. All that does is make extra work for me and makes me angry. Don’t make me angry. You wouldn’t like me when I’m angry.”

Lovely folks, Moving on.

Parallelus

Jeff is absolutely correct in his replies and I fully support him. We do not do custom coding for themes as part of support.

I’m sorry you had a bad experience, however our support is one of the most highly rated aspects of our themes. This has been a trend among all of our items on ThemeForest and continues to be the #1 reason we receive so many 5 star ratings as well as repeat customers. Keeping topics focused in the support forum is not designed to make your life difficult, rather simplify the process to provide quick answers for everyone. It is a proven system we developed over several years and another reason we are able to have an efficient support site.

I hope you are able to get what you need from another author, or maybe a theme that is already designed with the functionality you require. I am sorry your experience was not what we hope to provide our customers. Best of luck to you as you move forward.

Thanks!

Hi team, is it possible to crate a LIST style blog page in Salutation? For example Thumbnail on left side and description on the right? just like mingle.

Default-user

I mean, will it automatically resize all images previously used?

Default-user

good. thanks

Hi – I Have trouble whit columns – it doesn’t really work. My input is: [one_third]Korsgade 6, 1 sal 4200 Slagelse[/one_third] [one_third]Mandag - torsdag fra 9 - 15 Fredag 9 - 12[/one_third] [one_third_last][plain_image image="http://visue.info/tingsgaardhviid/wp-content/uploads/2015/04/DDKM-akk.png" w="213" h="125" alt="DDKM"][/one_third_last] But the output is only one column: http://visue.info/tingsgaardhviid/test-columns/ ?
Parallelus_Support

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Hi I love the theme and have been using it on my site for a few years. I want to install the latest responsive design. How do I do it without losing my content?

I installed it and imported the static blocks but all I see is blank pages

Thanks

Parallelus_Support

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Hello,

Im would like to know if i can achieve something like this http://www.avvo.com/bankruptcy-debt-lawyer/ga/atlanta.html where i can “filter” our BP users like in the left column, thats basically what we need, ill appreciate your answer or advice to achieve this. thanks

Default-user

i see your demo have 472 users and only one “order by”, is difficult to find someone, we just need to filter those users by custom user fields

Parallelus_Support

Salutation is just a theme, all it does is change the appearance of your web pages. All functionality is provided by WordPress and any plugins you install.

If you need to know how the BuddyPress plugin works and what is and is not achievable, visit the BuddyPress website: http://buddypress.org/

There is a support forum if you need to ask questions: https://buddypress.org/support/

The newest update has a big issue with Envato Toolkit on localhost, other themes are not displaying these issues.. please check.

DavidAELevy

The issue is it won’t update due to excessively long temporary filenames… or something of that nature.

Parallelus_Support

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

I have updated Salutation and to Wordpress 4.1.2 and all of a sudden I cant access lower level menus in Chrome and IE? http://3dxdentist.com/
Parallelus_Support

Your problems are most likely caused by using a very old version of the theme. The only way to get theme updates is to download them from your ThemeForest account. If you can’t gain access to the account which originally purchased the theme, the only other way to get theme updates and support will be to purchase the Salutation theme yourself.

Default-user

Before I buy it. Is there a known issue with menu structure in the older version?

Parallelus_Support
When the menu stops working that’s normally caused by there being a JavaScript error on the page. JavaScript errors are most often caused by plugin conflicts.

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

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