Support for Salutation Responsive WordPress + BuddyPress Theme


Parallelus supports this item


Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Why is my registration page blank?

First, make sure you have BuddyPress installed. The theme does not require BP, however the registration page is a BP feature.

Second, make sure registration is enabled for your site:

For single WP install, go to “Settings > General” and check “Anyone can register”.

For a multisite install, go to “Super Admin > Options” and select the option you want under “‘Allow new registrations”.

How do I disable comments?

Globally disabling comments on new pages and posts:

Go to “Settings > Discussion” and deselect the option “Allow people to post comments on new articles”. This applies to both pages and posts.

Single page/post disable comments:

To individually disable comments on a page or post, from the edit screen click the tab at the top right “Screen Options” and check “Discussion”. This adds a box to the edit screen where you can deselect the options for comments and trackbacks.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy