Pirenko

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1212 comments found.

Hello, I am very happy with the Samba theme we chose for our new website but having some problems with Visual Composer missing some elements (for instance the Custom Heading) since the new WP update. I have bought Visual Composer separately, and asked them to check the problem first. I have also installed the latest Samba theme. Their response was “there is a visual composer related code present in your theme added my the theme author which you will have to get rid of” they advice I ask you for help as I don’t want to loose your extra elements.

Hi,
Thank you for purchasing!
Some of Visual Composer elements are stripped by the theme to keep loading times as low as possible. If you want to change that please go to Samba Options>Advanced tab>Use light version of Visual Composer and turn it OFF.
If you decide to change this option the website loading time will be higher and some of the elements may not work properly. You should also turn OFF the theme Ajax load feature.
Final note: you should always use the Visual Composer version that is provided with the theme. If you use a different version we can’t ensure that it is 100% compatible with the theme.
Cheers!

Hi, thanks for quick reply! the reason I got Visual Composer was that I had the same error after updating WP and the theme. If you know of a fix for it I can uninstall the VC again?

Probably you have updated the theme, but not the bundled plugins. After updating the theme, please go to Appearance>Install plugins and follow the update procedure.
We advise you to never buy anything without reaching the theme author, because in this case that plugin is provided by the theme (so we are responsible for making it work).
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

I am having issues with my Samba theme website. The Visual Composer is not loading. I recently updated WordPress to 4.5.2 and my theme/plugins are all updated. Thanks!

We just replied to this enquiry. Thanks!

I am having issues with my Samba theme website. The Visual Composer is not loading. I recently updated WordPress to 4.5.2 and my theme/plugins are all updated. Thanks!

Hi,
Thank you for purchasing!
It seems that you have not updated Visual Composer after updating the theme. Please go to Appearance>Install plugins to fix that.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

Hi Pirenko, I am having an issue with theme or plugin. Everything was working perfectly yesterday, but I visited my site earlier today and none of the posts or pages are loading. I was told by a developer that it was a plugin that’s installed, so I contacted plugin author and they agreed it was their plugin, and sent me a code to update to main.min.js file, but still posts and pages are not loading. Also, when I use a different theme, everything works, so I am unsure if it is still the plugin or theme. I will mail you privately with login information in case you might need it. Website: http://creativesolvibrations.com

P.S. I am using Firefox as the browser.

Hi,
Ok, we will comment about your email soon. Thanks!

Okay! :)

Hi Pirenko, just a quick query, hopefully an easy one. All the left hand margins seem to have vanished on my website. The text is sitting right next to my left hand menu bar. There used to be a nice spacing. Is there a setting somewhere to adjust it? Many thanks, Anne

Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!

sent an email instead

Ok, thanks!

bfedb3aa-cacf-4578-8b52-94fbe71034fd – 28 Nov 2015 REGULAR LICENSE

Hello I am working with your samba template for the website of a project of the ecovillage network.

I am noticing that if you place a real page in the left menu and you then place menu items underneath it, the unfolded submenu disappears right away after clicking the first menu item. Placing a empty link under the main menu item would solve this problem, but this is really not intuitive because noting happens in the screen except unfolding the menu. My client cannot accept this.

My website can be found at http://scipp.nl/v1/ . You can find the problem at the menu item “sustainable projects” I have made two test menuitems in it. When you click on sustainable projects the page reloads, the map appears, but the unfolded test 1 and test 2 menu items are folded again.

Kind regards Henk Petter Ecovillage Network

Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. We made some changes to the menu on recent theme updates (you still have version 5.3 and the latest is 5.6).
If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!

Hello, How do i safely update the theme without WP giving me a button for it?

We don’t understand your question… Anyway, on the theme documentation you will see how to update the theme. If you prefer please check the video tuts here https://www.youtube.com/playlist?list=PLWiviR4wWrsEwB95voMUNiVIqJma9xNmV
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details and we’ll take care of the update.
Cheers!

hsn11

hsn11 Purchased

Hi,

The page template “portfolio carousel” is not working, it was working before .. but now i don’t know why not working! Please check the “Projects” page.

Thanks

Hi,
Thank you for purchasing!
We opened that page and it seemed to be fine. Is it ok now?
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

hsn11

hsn11 Purchased

Hi, I sent the login details to you, the page opened sometimes from other devices but mostly not working

We will comment soon. Cheers!

hsn11

hsn11 Purchased

Hi again,

I have a problim with RTL stylesheet in mobile version only , the menu not shown correctly..

I sent a link to u

Thanks

Ok, we will comment soon. Thanks!

Hi, in your last version of theme I find the plugin “js composer”. Older version contain “js_composer-samba” The two versions seems to be not compatible. After I have installed the last version the theme doesn’t work.

done

With all the last version (theme and js composer) js composer work good but my website is not like before (style, widget…)

The styles and widgets should be pretty much the same. Now that we are communicating via email, please let’s use only that channel for your enquiries. Thanks!

Hi Pirenko, is there a way to make the category layout show as grid?

Sorry about that, Pirenko. I’m talking about the blog. If one goes to our blog, the layout is grid, but if someone goes to a blog category, it is a classic layout. I would like to make all blog categories grid as well.

Ok… So, once again, you can adjust the archive pages display under Samba Options>Blog tab.
Thanks!

Thank you, Pirenko. :)

Hi! Thank you for the theme, very usefull, and fast! The website: http://www.rdpinformatique.com/

I just need some help, I’m a (true) beginner in programing Php, and for some spam, I would like to implement noCaptCha in the contact Form.(https://tah.wordpress.org/plugins/advanced-nocaptcha-recaptcha/)

What they say in the plugin page: “If you want to implement noCaptcha in any other custom form

To show form field use anr_captcha_form_field() To verify use anr_verify_captcha() it will return true on success otherwise false”

Could you help me please? I would like to use the Samba child theme.

Thank you. Cordially.

Hello again,
If you install the Contact Form 7 plugin you don’t need to edit the theme files. You can add the Contact Form shortcode under Samba Options>Contact tab.
About the contact page: there seems to be a bug there. Please add the code below under Samba Options>Custom Scripts>Custom CSS:
.samba_right_nav #contact_side {left:inherit;right:-20px;}
We will include this fix on the next theme update.
Thanks!

Hello again, again.

Thank you very much to help me for the bug! I will do some try and if I don’t succeed, I will use Contact Form 7, one more plugin :/

Just for know, how did you find the bug??? Can you explain me a little? I learn php (and again html), and, i’m impressed with your ease to resolve bugs!!!

Please, a little, and i’m stop annoying you :p

And thank for precisions, but I’ve already read all your theme, really good job for update!

That layout issue was related with CSS. You can use your browser inspector to try and see what is going on with any page element. Thanks!

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