60 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
eirabie Purchased

Hello,

I have the problem. how can i change the logo. i couldn’t find any option in the theme ?

ThemeVan

Hi

In the left side menu of WordPress backend, the LOGO option is located on “Samsara options > General settings”.

Thanks

Default-user
eirabie Purchased

thanks for your reply. But yeah i did that already but logo isn’t changing

ThemeVan

Hi

Have you click insert to post button after you uploaded the LOGO? Or you can send me your wordpress login information via my profile page, I will check that. Thanks!

ThemeVan

Hi

Have you click insert to post button after you uploaded the LOGO? Or you can send me your wordpress login information via my profile page, I will check that. Thanks!

Default-user
eirabie Purchased

yeah I click insert to post. now the logo is hidden i think and i cant see any logo there including yours also. well i am running the website on localhost. well I am trying myself at the moment. if nothing works out for me I will upload on online server and send you the link

Default-user
eirabie Purchased

hey

I have another problem.When I add a dummy data everything is perfectly fine except footer is not displaying on my site.

ThemeVan

Hi

For another problem, did you exactly mean the bottom widget area (4 columns) ? If so, you should go to “Samsara options > Custom style”, enable the bottom widget.

Thanks

Default-user
eirabie Purchased

Thank you very much. i have uploaded the website on online server. I have two problems now. First logo is not changing and second is after adding the dummy data, the two sections of Creative Home page which are “meet the team” and ” Our skills ” gets left align. I will inbox you the login details. You can look at it.

Default-user
eirabie Purchased

and another thing is I want to show the slider that is in demo

ThemeVan

Hi

I have replied you via email.

Please download V1.08 on your themeforest download page, I have included the sample data of demo slider and the lateset version of the visual composer and revolution slider.

If you use WP3.9 now, please reinstall the new theme, because I fixed some compatibility problems.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hello, I’ve ran into issues with the menu. 1.) If you go to http://69.195.124.99/~katiethe/site the menu goes past the underline. 2.) When you go to http://69.195.124.99/~katiethe/site/blog there’s a white space where the wordpress edit bar is (plus, that doesn’t show up when i’m signed into the admin). 3.) I i can’t seem to change the header image on the blog.

Hope you can help

ThemeVan

Hi

1. I’m not quite understand what’ mean about ” goes past the underline”. it looks fine on my screen, not sure what step I missed.

2, can you send me your wordpress login information via my profile page, and copy your question to email content, I need to check it in admin board.

3. Have you tried to set the image when you edit the category in posts > categories.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hey, the page builder for my site is missing and i can’t edit my pages

ThemeVan

Hi

Please download the latest version V1.08 on your themeforest download page, after you get the package, you will find the premium plugin folder, just reinstall the theme and those two plugins – Revolution slider and visual composer.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I am having problems with the Contact template page. I do not want to use the map, but it leaves a large blank space where the map would show. I tried setting the “Hide Page Title Area” to “YES” but it did nothing. How can I remove this blank space for just the contact template page?

ThemeVan

Hi

I will improve this issue in the next version, and now you need to add the following custom CSS into “Samsara Options > Custom Style > CSS code”

.page-template-page-contact-php .fullscreen_stage{display:none;}
.page-template-page-contact-php #top.top-opacity{background:#000;}

Thanks!

Default-user

Thanks Badjohnny, Also I recently updated with the latest version and now the parallax effects don’t work on my site anymore. I’ll send you a message with an example.

ThemeVan

Hi

Sorry for the delay, I checked your site with chrome developer tool, and I found an error in the line 520 of your homepage source code

Uncaught SyntaxError: Unexpected token < 

So, I found the following custom javascript code you added

<script type="text/javascript">
//Custom javascript
<div id="fb-root" />
<script>(function(d, s, id) {
  var js, fjs = d.getElementsByTagName(s)[0];
  if (d.getElementById(id)) return;
  js = d.createElement(s); js.id = id;
  js.src = "//connect.facebook.net/en_US/sdk.js#xfbml=1&appId=413083075452049&version=v2.0";
  fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>
</script>

There are double script tags in the last line, I just guess that the problem is caused by this javascript error, so please try to remove one script tag as below:

<script type="text/javascript">
//Custom javascript
<div id="fb-root" />
<script>(function(d, s, id) {
  var js, fjs = d.getElementsByTagName(s)[0];
  if (d.getElementById(id)) return;
  js = d.createElement(s); js.id = id;
  js.src = "//connect.facebook.net/en_US/sdk.js#xfbml=1&appId=413083075452049&version=v2.0";
  fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));
</script>

Thanks

Default-user

I removed the script all together, yet the parallax effects is still not working. It’s strange, it seems to work for a previous section on the site just below, but any new rows I add with the effect do not have the parallax effect.

ThemeVan

I found it’s caused by the new version of visual composer, beause the old version was generate the following section HTML for the parallax image:

<div class="wpb_row vc_row-fluid parallax" style="color: rgb(255, 255, 255); background-image: url(http://173.254.54.60/~thexwodc/wp-content/uploads/2013/10/phase1-bg.jpg); background-color: rgb(0, 102, 204); background-size: cover; background-position: 50% 45px; background-repeat: no-repeat;">...</div>

But the new version of visual composer generate the HTML as below

<div class="wpb_row vc_row-fluid parallax vc_custom_1402910961571" style="color:#ffffff;">.....</div>

I think I need to modify the javascript function, the following solution is not the best, but I think it will solve the issue.

Edit jquery.samsara.js file which is under js folder, find the following function

 function getSectionHeight(){
       $('.parallax[style*="background-image"]').each(function(){
         if($(window).width()>768){
           $(this).parallax("50%", 0.5);
         }else{
            $(this).css("background-attachment", "scroll");
         }
       });
   }

Change to

 function getSectionHeight(){
       $('.parallax').each(function(){
         if($(window).width()>768){
           $(this).parallax("50%", 0.5);
         }else{
            $(this).css("background-attachment", "scroll");
         }
       });
   }

I will also keep to improve this issue in the new version.

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 0-1 years

Hi,

When I changed the size of my logo, the navigation resizes to the middle of where my logo is when I scroll:

http://webixidevelopment.com/harmans/

Any way of keeping it from doing this?

Thanks!

ThemeVan

Hi

Did you mean you want the height of top bar keep as this https://www.dropbox.com/s/ky0ri7k5bq7hge7/navi.jpg

Thanks

Default-user

Yes – I want it to keep the same height as it is when the page initially loads (before you begin to scroll down the page)

Does that make sense?

ThemeVan

Hi

If I understood correct, please try to add the following custom CSS into “Samsara Options > Custom Style > CSS code”

h1#logo a{ position:absolute;}

Thanks

Default-user

That was close, but not quite right – That raised the background navigation bar to begin with, but did not fix the adjustment. You’ll see what I’m talking about here:

Before ( Top of the page) http://webixidevelopment.com/harmans/wp-content/uploads/2014/05/top.jpg After (Once you start scrolling) http://webixidevelopment.com/harmans/wp-content/uploads/2014/05/scroll.jpg

I just want the navigation bar to stay the same size once it starts scrolling as it is when the page first loads.

Sorry to be a pain!

ThemeVan

Actually you mean that keep the height of navigation bar stay the same size as picture 1 http://webixidevelopment.com/harmans/wp-content/uploads/2014/05/top.jpg, whatever it starts scrolling or not?

In the other word, you don’t want to shrink the height of navigation bar when the page scrolling down?

If so, you can go to “Samsara options > General setting > Disable Navigation Shrink Effect”, select “Yes”

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How do I update WPBakery Visual Composer? It’s prompting me to download the update from CodeCanyon.

ThemeVan

Hi

I have already included the new version of visual composer in the main package if you get it from your Themeforest download page, the plugin is in the premium plugins folder. Just remove the old plugin and reinstall the new version in WP admin.

Thanks

  • Bought between 1 and 9 items
  • China
  • Has been a member for 0-1 years

Hi,great theme! Pre-purchase question: Is it possible to disable the preloader page? And is it possible to disable the top bar on the mobile phone? It takes too much space:) Thanks

ThemeVan

Hi

1. Yes

2. You need to hide the top bar with custom CSS, it’s easy, but you have to think the menu will also be hidden.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Is there a document or video with this that helps install this theme? I have no clue on wordpress or anything but would like to purchase and use and install this theme correctly.

ThemeVan

Hi

Yes, I include the documentation and the sample data in the package, if you don’t have WordPress experience, just import the sample data to your wordpress, the site will be as same as the demo site.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

I am trying to import the dummy content and it times out every time.

Default-user

So I figured it out after about 2 hours of trying. Disabled the plugins and it worked. However, I am having issues making new rows look like rows that are already there from demo content. My paralax backgrounds don’t flow with the screen like your images do. Take a look at intuitivedevelopment.ca and see what I mean. This is my test site. Thanks

Default-user

The two examples that show this are the quote from Teller and the last video. The background parallax images are not responsive and the two columns with the last video don’t show up like the first area with the video.

ThemeVan

Hi

Firstly, how about it if you disable the minify plugin?

Second, try to download this js file https://www.dropbox.com/s/csx0vbtg0zep0sv/jquery.samsara-0619.zip

Unzip it and upload it to /wp-content/themes/Samsara/js folder, override the old file.

Thanks

Default-user

Thanks for the instruction. It kinda worked, but as you can see, it didn’t fully rectify the issues. the video area towards the bottom still has a weird alignment, and the teller area doesn’t act responsive like the stock images do. Nor do the other areas that are the black damask areas.

Default-user

Also, the black demask in the stock area that has the first video, the one that says “ABOUT US ThemeVan is a WordPress theme store started in October, 2012. We are addicted to WordPress development and provide Easy to using & Shine Looking themes selling on ThemeForest.” that came with the theme isn’t show the parallax effect.

Default-user

Did the update, but that didn’t help since the last post

Default-user

I also have the symbol set to none for the headers on blog and portfolio but they keep showing up.

ThemeVan

This question “I also have the symbol set to none for the headers on blog and portfolio but they keep showing up.”

I’m not quite undersand, did you mean the heading text can’t not be hidden in blog and portfolio page?

ThemeVan

For the parallax issue, I jhave released V1.1 just now, please reinstall V1.1, so sorry for the Inconvenient!

Default-user

Still no luck with 1.1. Parallax doesn’t work and on my 27” monitor, when I expand the window the sections I’ve created aren’t responsive like the ones in the demo content that were already there.

As far as symbols, I mean in the home page under the headings blog and portfolio, there are symbols. A star and some circles. I’ve set them to none in the theme options and I’ve set the symbols to none in the page it self and they are still there.

ThemeVan

Sorry, could you please send me your wp login details and links via my profile page, I need to check your settings.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
JLRocha Purchased

Saludos.

Tengo problemas para activar el modo “Creative”, pues mi sitio web tiene una plantilla estática de entrada. ¿Cómo lo activo para que tenga los banners grandes tal y como en el demo?

www.isagennosevende.org

Gracias.

ThemeVan

I’m so sorry that I’m not quite understand your language, could you please descript your question with English?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
JLRocha Purchased

Hola, de nuevo yo.

No sé cómo integrar los portfolios a las páginas. Es decir: no sé dónde seleccionar los folios de links, videos o fotos que hago. No veo la opción. ¿Cómo funciona?

Gracias.

ThemeVan

I’m so sorry that I’m not quite understand your language, could you please descript your question with English?

Default-user
JLRocha Purchased

Ok, no problem:

1. How active “CREATIVE”. My website has blog template (www.isagennosevende.org) and would like to have the slide with images and video full screen.

2. How to Complete the Portfolios to my pages? I do not know. I would like Portfolios of videos, images, audios, but I can not.

Thanks.

ThemeVan

If you have already imported the dummy data to your site,

1. Please go to “Setting > Reading”, set the first option to “the static page” and select the home – creative page.

2. You can add portfolios via “Portfolios > Add portfolio”, and don’t forget the set the featured image for each portfolio. If you want to add a new portfolios section on the homepage, you can add “Portfolios” element via visual composer or add [van_portfolios number=9] shortcode into the page content. You can refer to the documentation for the more details of shortcodes usage.

Thanks

ThemeVan

About the dummy data, you can refer to the documentation, if you import it into your site, your site will be as same as the demo, it’s a quick way to set the theme up.

If not, you should create the layout and elements include fullscreen video by yourself.

The slides and fullscreen video should be created via Revolution slider, you can refer to the revolution slider documentation.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
ervmarc Purchased

I’m having an issue with this theme the revolution slider plugin is having conflicts with event bookings pro plugin text doesn’t appear and video sliders don’t work.

ThemeVan

Hi

The revolution slider is separate from the theme, we only include it in the theme, the plugin page is http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380

I can only feedback this issue to the plugin author or you can also ask them by yourself.

Anyway, I have already submit this question to the plugin author.

Thanks

ThemeVan

Hi

The plugin author replied me

we can take a look on this. Please ask your Customer to send the messagfe above and his link / wp credentials if possible via a ticket at http://themepunch.ticksy.com and we help him further.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
lucas100 Purchased

This is a really great theme. Excellent support. As a reference to the diversity of this theme, check out http://fullframeproductions.com.au.

ThemeVan

Thanks!

You did a good homepage!

  • Has been a member for 0-1 years

Hello, I would like to know if it is possible to remove de white square with text of the bottom part of the portfolio page miniatures. I hope you understand what I mean, my english is quite limited.

Thank you very much.

ThemeVan

I got it :) yes, but you need to add the following custom CSS into “Samsara options > custom style > css code”

.portfolio-item.columns, .portfolio-item.column{box-shadow:0px 0px 1px rgba(0,0,0,0.2);}

By the way, please ask questions with the buyer’s account, otherwise, I’m not sure it’s a buyer or spam.

Thank you!

Default-user

Oh, sorry… thank you very much for the help. Next time I will write with the account.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there,

In settings I have assigned my posts page to “blog”, and then in the “blog” page changed the template to Masonry but it still isn’t displaying as masonry blog style.

Laura

ThemeVan

Hi

Maybe I have replied you a the support forum.

You can tell me your wordpress login details that I can help you to set it up and check the setting. I guess the setting is incorrect.

The other side, is your theme the latest version?

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, very nice theme. Just a pre-sale request: I could need to manage two or more languages: is the theme fully compatible with any translator plugin? Is there any recommended plugin for that? Thank you!

ThemeVan

Hi

Yes, it’s compatible with WPML plugin, there are many translate plugins, but I have only tested WPML, because it’s more powerful and popular.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Is there a way to change the size of the text or titles?

ThemeVan

Hi

Did you mean change the size of body text and heading text in each section?

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

Pre-buying question : Can I use this theme for a multi-page site ? ( i think yes) & Can I have a boxed style not a full width style ?

Awesome theme

Merci

Antoine

ThemeVan

Hi

Yes, this theme is a multi-page site, it’s not one page theme. :)

Yes, you just need to create nested row for boxed layout with visual composer plugin and set the padding value for the inner row.

Thanks for your contacting!

Default-user

Hello !

Thank’s for your answer ! So I purchased it now :)

ThemeVan

Thank you for your purchased!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I have a pre-seal question. It is possible to choose an black background for the menu in the header (instead of a transparent)?

Thnx!

ThemeVan

Hi

Yes, you can adjust the opacity value in the theme options, if you set it to 1, then it’s will be solid color without transparent.

Thank you!

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • New Zealand
jamesmcd Purchased

Few PHP issues showing up in my error logs:

[20-Jul-2014 11:25:35 UTC] PHP Fatal error: Call to undefined function van_post_list() in /public_html/wp-content/themes/samsara/sidebar.php on line 7
[20-Jul-2014 12:23:34 UTC] PHP Fatal error: Call to undefined function mb_strlen() in /public_html/wp-content/themes/samsara/functions/common-functions.php on line 102
[21-Jul-2014 11:34:34 UTC] PHP Fatal error: Call to undefined function van_post_list() in /public_html/wp-content/themes/samsara/sidebar.php on line 7
[21-Jul-2014 11:34:38 UTC] PHP Fatal error: Call to undefined function van_post_list() in /public_html/wp-content/themes/samsara/sidebar.php on line 7

ThemeVan

Hi

Error 1,3,4, After you add some widgets in Appearance > Widgets, the error will be disappeared, it’s a known error that I will fix it in the next version, thank you!

Error 2, that’s because your server doesn’t support mb_strlen() function, so you need to change your php.ini configuration, refer to this article: http://stackoverflow.com/questions/6419102/fatal-error-call-to-undefined-function-mb-strlen

Thanks!

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