ThemeForest

Sandal - Responsive Magento Theme

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
rwaynel Purchased

There is a problem wit the sql file. I sent an email this morning and I still have not gotten a response. The theme wont work until fixed!

magentothem

hi,
Our sql file don’t problem. We check it’s working. you can import it.
regards,

Default-user
rwaynel Purchased

I sent an email to at support@plazathemes. Could you please take a look and respond.

Default-user
rwaynel Purchased

I sent an email to at support@plazathemes. Could you please take a look and respond.

magentothem

ok, you can check your email

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi there, how can i disable the responsive? I’ve some issues with external modules because the template is responsive and i wanna use just the normale fixed size.

So how can i delete it, or do you have some older version without responsive?

Hope to hear soon from you.

With kind regards,

Jordy

magentothem

Hi Jordy,
You can open
app/design/frontent/default/ma_sandal/template/page/ html/head.phtml file then remove this code
<meta name=”viewport” content=”width=device-width, minimum-scale=1, maximum-scale=1” />

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
rwaynel Purchased

Thank you so much for all your help! You have awesome support and you were very patient with all my question and problems. Awesome theme and awesome service! Thank you very much. Next time I use Magento I will be sure to purchase your theme again.

magentothem

Thank for your kind words !

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I purchased the theme and am having some troubles with it. The Banner7 slider is not showing anything under the “Manage Items” tab. It works on a demo store setup, but we cannot get it working on the live site. The other thing is that the New Products and Featured Products sliders are not working, on either Magento setup. I’ve set new product dates on several products, but they never show up. I’ve also checked the home page content to make sure that I hadn’t deleted the widget placement or something, but there was no widget content in the home page content. We’re really happy with the theme otherwise! Please provide us some help with this so that we can get our store up and running.

Thanks.

magentothem
Hi,

You can disable all cache ( system > cache management > disable). Re-index data ( system > index management > re-index). If you can fix it, you provide information of your website (FTP, admin) we will check and fix it for you.

regards,
Default-user

Hello, We have tried your suggestion and we were not successful

Default-user

what can we do now? how can we contact you directly

magentothem

you can contact us directly support@plazathemes.com

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi I just wanted to customise the top menu and logo of this theme very slightly to look more like this: http://www.lkbennett.com

I just wondered if you could guide me on this please? I can’t find how to modify the menu box height or how to make it sit next to the logo. There seems to be no height reference in the css file for this div. Thanks for any tips on this.

magentothem

Hello,

You can contact direct us via support@plazathemes.com. We will help you change it. You don’t worry. Can you provide URL of your website.

regards,
  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
DevComp Purchased

Dear,

How to put a link on this banner: http://www.plazathemes.com/demo/ma_sandal/media/wysiwyg/content-static.png

I’ve not found on admin menu “CMS”

Tks,

magentothem

Hi,

You login admin > CMS >pages > home page > content tab. then put content like file in the “content/cms page” in the package you download.

regards,
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I need help adjquirido this thema and not get it to work correctly.

: Crying:

magentothem

Hello,

You can provide more details via support@plazathemes.com. . We will help you solve it.

regards,
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi guys,

You did some work on the theme a month or so ago to fix a broken slider, and I noticed that there are some minor problems now. The Featured Products and New Products sliders no longer have any styling on them. Specifically, it’s missing div class “inner-item” and everything cascaded below that. This means the products are missing the boxes around them, the featured icon, and the little “next” icon and the other one. I noticed that product pages don’t have this issue, only the sliders. The class is there in the CSS (ma.featuredslider.css) but it doesn’t appear to be calling to it for some reason. Could you please help us fix this?

magentothem

Hello,

Yes, It must has the class “inner-item” because we use it styles css. You don’t remove it. You can provide URL of your problem. We will check and fix it for you

regards,
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
datacom Purchased

Hi, how can i delete the icon to compare products? I need to delete it from all the places. thanks a lot, Antonella

magentothem

Hello,
In the home page you login admin > Magentothem > new product slider [ featured product slider] > configuration > then set show “add to compare” =” No”
app/design/frontend/default/ma_sandal/ template / catalog/ list.phtml file then remove <button type=”button” title=”<?php echo $this->__(‘Add to Compare’) ?>” class=”button btn-next-prev” onclick=”setLocation(’<?php echo $_compareUrl ?>’)”> <?php echo $this->__('Add to Compare') ?> </button>

Default-user
datacom Purchased

thank you for your reply, i I followed your instructions, but on the home page and in the article page, I still see the button… how can I fix?

magentothem

You can contact direct us via support@plazathemes.com We will send us file fix it

Default-user
datacom Purchased

I wrote some days ago at support@ , but I didn’t received a reply….

magentothem

Hi, we don’t get your email. You can resend.

Default-user
datacom Purchased

I sent the e-mail last week and today. I sent a new e-mail in this moment. let me know. thanks

magentothem

sorry, but we don’t receive your email. We think you send incorrect email address. support@plazathemes.com

Default-user
datacom Purchased

i sent at the correct e-mail address and I don’t receive any error message after forwarding…. I’ll try to sent immediately with another e-mail address. lel me know

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I would like to resize the menu bar’s height for fish_menu . I have been unable to locate in css.

Can you please guide me in the right direction

Many thanks, Rob

magentothem

Hello Rob,
You open skin/frontend/default/ma_sandal/css/fish_menu.css file find line 22
change
#nav a { padding: 14px 20px;
to
#nav a { padding: 10px 20px;

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Italy
develup Purchased

Hi, in the sidebar, do not appear the filters for manufacturers, price etc… why?

magentothem

Hello,
In the categories you need set “Is Anchor: Yes”. It will display filter for manufactures, price …

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States

Hello, does this template support keeping track of inventory? i.e. if I have 10 shirts and it keeps track of the different sizes available so it knows not to sell a size I ran out of? Also whats the difference between this and your opencart version?

magentothem

Hello, This is a magento theme. It does support keeping track of inventory. The opencart theme version use for opencart CMS.
Kind regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am unsure of how to install a magento theme. Its a little different from my experience in wordpress. I looked at help documentation but the instructions are not very detailed for a first time user. What folders do I upload, and to where on the ftp server exactly? I’ve found where to select the theme design in the admin side, but cannot get it to work. the links are pics of where the directory is saved to, please help thank you

http://www.bigstcharlesoutlet.com/big/app.jpg http://www.bigstcharlesoutlet.com/big/skin.jpg

magentothem

Hello,
You can upload app, js, media, skin folders in the ma_sandal_template folder to www folder then make static blocks and cms home page like file in “content” folder. If you can’t install you can contact us via support@plazathemes.com We will help you install it.
regards,

by
by
by
by
by