276 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi again, i hae sent you emails regarding the problem we are encountering with the product pages : whenever i add a product, and go back on “manage product’ to make changes, the link become unavailable and whenever i click on one of products on the website, we receive this error message : sur mesure>custom order > i get this page (not found) : http://www.living-fancy.com/index.php/custom-orders.html

please advise, I have been trying o launch my ecommerce for over 2 weeks now. your help is greatly appreciate. thank you

koolthememaster

Hi, Let us look into it. Thanks!!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars
  • Taiwan

Just drop my comment here, I have checked your theme preview and I love it. But only the listed menu items in the pop area are not that easy to be hovered by mouse over. I’d suggest a better user experience to modify a:hover a large area.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
mbenaudis Purchased

Hi since hostgator upgrade to a new server I don’t get any confirmation email from the website…? even from the contact form ? I check email setting and everything is correct..?? can you help please

  • Bought between 100 and 499 items
  • Denmark
  • Has been a member for 2-3 years
aongroup Purchased

I noticed that it is not possible to see or show a product id / number, on the actual product page. Is this correct or? Thanks.

koolthememaster

Do you mean product SKU? Yes it is possible.

aongroup
aongroup Purchased

Yes!; I mean Product SKU… The developers I have working on the template says it’s not possible…

I have also written an email to you directly today, about Menu / category…

Could you please answer that including direction for showing SKU in product page.

Thanks.

aongroup
aongroup Purchased

Hello there, I really need some response here, so I can move on with this website project. Thanks in advance…

koolthememaster

Hi Aaron,

Add the following to /app/design/frontend/default/default/template/catalog/product/view.phtml <?php echo nl2br($_product->getSku()) ?>

Sorry but I didn’t found your private messages. Please email from themeforest form.

Thanks, Kool

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Huurneman Purchased

I have asked you a couple of questions by email, when can i expect an answer? I have also send you a couple of times a reminder…or do i need to ask them here in topic?

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
  • Hong Kong
joec921 Purchased
http://flash-mall.com/wallets/cat-purse-bag.html

when choosing color , the price will turn to 0,

Would you please give a help on fixing this bug?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello There, My quick view is not working? What should I do?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello. Is there a mobile friendly version for this theme?

koolthememaster

Hi, Its a great theme. But sorry mobile version not available. Please email us for further questions. Thanks!!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
http://www.marington.nl/mode/tassen/damestassen

How can i change the color of the filteroption titles in the leftcolumn, such as ‘Merk’, ‘Kleur’ and ‘Geslacht’? I can’t find the css part of those items.

koolthememaster

Hi, You need to work on its file to add div & apply class to it. Then only you will be able to change color of those headings. Thanks!!

Default-user

But in which file exactly do i need to add div/class?

Default-user

Can you please help me?

Default-user

Sir i have sent you a couple of times messages, can you please reply? Thanks!

koolthememaster

Already answered. Thanks!!

Default-user

No it’s not answered, but probably you cannot help me or you don’t want to help me. That’s ok, but just say so then!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
tome180 Purchased

Hi,

Gr8 template! Please could you let me know how to completely remove prices and ‘add to card’ box?

Many thanks, T

koolthememaster

Hi, You need to this manually. This are very required features of magento. Thanks!!

Default-user
tome180 Purchased

Thanks for reply. I would like to know how to do that. I’ve tried below, but it doesn’t work: http://www.magentocommerce.com/boards/viewthread/48631/

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
seansan Purchased

What version are we at with Santana? We are still hoping for a responsive version ;)

koolthememaster

Santana is @1.7.0.2

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

HI, I’m having problems with the theme now. I have the same problem as “mbenoudos” with the server upgrade and not getting any of the confirmation emails to notify me that an item has been purchase etc. Also since I upgraded to Safari 6 and Mac OS 10.8.4 non of the functionality scripting is working. This means the slideshow of the front page is a blank area; the new products bar doesn’t work and is just displays all the items; non of the product functionality works with quick view and alternative pictures opening up into a new browser page.

Can you give me reply ASAP as this is affecting my business, badly.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Kayz Purchased

It would be a really good idea for the authors of this template to provide instructions on how to create the main menu at the top.

Yes I have already followed instructions for root category – sub category still no help.

Yes I can email you with my admin details, but I think it would be a good idea for you to first update your support document PDF with instructions for the main menu OR please post below on how to re-create the main menu. This will help everybody so we do not have to waste time in emailing you all the time.

Thank You

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi Koolthememasters, I bought the Letsshop template. Regarding that template I sent you an email on october 16th. 1 or 2 das later I sent the same email via this website. I had no response :( Also have been writing on the Letsshop template forum on Letsshop theme but no response. I also reported those issues in May already! Sry to say, but since you seem to be normaly active all the timelast (also last 12 hours) I’m getting kind a mad about this :mad::impatient: What to do to get your attention and help me out?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I just bought the santana theme but i’m having trouble uploading it to wordpress. please help.

koolthememaster

Hi, Santana theme is for Magento Community Version i snot for wordpress. We can create one for you if interested. Please email for anything. Thanks!!

Default-user

Yes. i’m interested. Please let me know how soon I can have a wordpress ready version. thanks.

koolthememaster

It can be ready within 9-10 days. Please email us using contact form http://themeforest.net/user/koolthememaster So we discuss further.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Are you going to upgrading your theme to 1.8 magento?

koolthememaster

Theme already has been updfated to magento 1.8.1. You can download updated package from download section. Thanks!!

Default-user

got it. your description doesn’t not disclose that thanks

koolthememaster

Ok, I change it now. Thanks!!

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