Hello, I bought the Santiago Theme and it’s really great. I have just one issue: is it possible to change the colour of the title text in the slider? Now it’s white, and it’s hard to read with light colour images… thank you!
Thanks for purchasing the theme. Yes, it is possible. Please send me a message using the contact form in my profile and I will get back to help you
I’m interested in potentially purchasing this theme. How does it respond to soundcloud/audio embedding?
Would I be able to display soundcloud/audio embedded thumbnails in the same manner that Youtube videos are shown on the front page?
Is this Theme functional with WordPress third party widgets as well?
I was also curious if the Theme was page builder compatible as well. As far as constructing and designing the layout for the theme once it is installed.
Thanks for your interest. If you want to use soundcloud or any other embedding code, there would not be any problem, but it might require a couple of small changes in the css to adjust the height etc, but that can be easily done. There would be no any problem using third party plugins, as it is a standard WordPress theme.
The theme does not use any page builder, setting up homepage is extremely easy, its done by the homepage widgets.
Okay great, thank you. For future reference, where in the CSS do I adjust the height for embedding code?
Its in the style.css file. You can easily find that using any debugging tool such as Firebug. I could help you finding that.
Hey thanks, I purchased the theme and love it. Disregard the email I sent, I found out how to design the layout for the homepage. I was wondering how I would go about putting a customized background to take up the white space not occupied by the fixed page length. Thanks again for all you’re help!
Also, how necessary is a Child Theme for this layout? Is it updated frequently? Will I be safe without one if I were to alter the style.css?
Hi, you can edit the style.css file if you wish to. Most, most probably there wont be changes in it during the updates.
Hi, I sent you an email regarding an issue I am facing with your theme that I purchased and I am waiting for your reply. Please respond ASAP as it is quite urgent. Thanks.
I have already replied to your email. Please wait for a bit more than just a few hours, I try to reply as soon as possible
My developer (metacoach) has sent you an email and I am giving him authority to act on my behalf for fixing the featured image issue
Thanks for the message, I will get back to him
hi I have just install the theme on my wordpress site but it’s not added in all the content like as in the demo, is it possible to upload the theme so its looks like the demo? Thanks Dean
Thank you for using the theme. It is very easy to set it up and make it same as the demo. All you need to do is to create a home page and add the widgets to it. Have you looked at the theme documentation? There’s detailed information on how to do that. You can find the documentation file in the theme package which you can download from the themeforest. If you are having any difficulties to set up, please send me a message using the contact form in my profile and I will be glad to help you
Why dont you have a changelog?
There is changelog, you can find it in the main theme package which you can download from the themeforest.
Thank you for theme I really like it. I would like to change the “Read More” under the articles into another language. Can you please send me the instructions ?
Thank you for using the theme, I’m glad that you have liked it. Please send me a message using the contact form in my profile and I will be glad to help you. Also let me know if you have translated the theme or you only want to change that text.
I know this theme is responsive, but I hate the way it looks on mobile. How do I get it to look like “Go to Full Site” when someone lands on my site vs the mobile version?
Thanks for using the theme, What you don’t like in the responsive layout? Is there something in it that I can help you with? The responsive layout is done with the css media queries automatically so you cant add the link to switch the full site, however if you want you can completely remove the responsive layout. Please use the contact form in my profile to send me a direct message and let me know what/how you want to do and I will get back to help you
When I create a new sidebar and enable it on the homepage page it duplicates itself. Any advice?
Please send me a message using the contact form in my profile and include your URL in it so that I can have a look and help you with it
Hello, i want to add more items in the main menu, but the space between the items is to big, how can i change it? Thank you for your time.
I will be glad to help you with that. Please send me a message using the contact form in my profile and I will get back to you
I just bought this theme , please advise how making my website same as the demo. I have already imported the .xml file.
Thank you very much for purchasing the theme. It is very easy to set up the homepage and make it just like the demo. Have you checked the theme documentation? There’s detailed information with screenshots on how to set up the homepage. You can find the theme documentation in the main theme package which you can download from the themeforest.
If you are having any difficulties or need any help regarding this, please do not hesitate to ask, I will be glad to help. Just send me a message using contact form in my profile and I will get back to you
I have this issue: [LayerSliderWP] Slider not found….
I can delete this message / error via css display: none; But is this solution for my issue?
Thanks in Advance,
Thank you for using my theme. The theme does not use Layerslider. This message is not generated by the theme. It must have been generated by some of your plugin or other code. You can try to disable all of your plugins to see if that helps
I’ve just bought this theme and want to know how I can view the choices for typography before selecting them.
At the moment the only way is to select it and then refresh my browser – hopefully there’s an easier way to browse the many different fonts than this.
Can someone please help me out with this.
Thank you very much for purchasing my theme. The theme uses Google fonts, you can preview all of the fonts here: https://www.google.com/fonts. If you have more questions or need any help, do not hesitate to ask and I’ll be glad to help you. Please use the contact form in my profile to send me a direct message and I will get back to you
I got a old version of this theme and I dunno who purchased it and I don`t want my client to use it without a purchase code or not updated version.
However the site is down, something happend its only shows white page nothing else.
How can I update this theme ?
You will need to login to your account on themeforest using the same account which you used to purchase the theme. Then you can download the latest version of the theme from your downloads page. If you have more questions, let me know
The theme is bought my old developers and I want to buy one license cause I am not able to get in touch with them.
However site is damaged and infected file list is this:
$strings = “as”;$strings .= “sert”;
There is files that are connected to theme that is damaged, my question is that if I buy the latest one and just upload the theme thru ftp and it gets auto updated?
Once you have purchased the theme, you can simply remove your modified theme and install the latest version of the theme. You can either do that via your WordPress dashboard of using FTP.
I have already replied to your email. There is absolutely no problem with the latest version of the WordPress, the problem is most probably caused by some of your plugin. If you have more questions, you can reply to the email.
The theme looks great, it’s easy to use, and Sami provides great customer support. Highly recommended.
Thank you very much for the kind feedback
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