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74 comments found

Fatal error: Class ‘MET_Music_Player_Widget’ not found in /////*/wp-includes/widgets.php on line 324

Met_Creative

Hello,

Please create a ticket with your FTP information, we will check and fix your problem.

Kindest Regards

Hi, Your theme looks very nice, but I have a couple of questions.

Can one change all colors (ie, background, fonts, buttons, etc.)?

Also do you support Google Fonts, is there a selection of fonts to choose from, or is it just the one font style?

Thanks.

Met_Creative

Hello,

Please take a look for styling: http://d.pr/i/ytaq, accent color will be affects many place in your theme, as you can see on demo viewer. Also left and top bars can styling.

Yeah of course, please take a look: http://d.pr/i/B8Ba

Kindest Regards

i have a problem with the installation after install and press button activate this failure happend :

Fatal error: Class ‘RWMB_Select_Field’ not found in /mydirectory/wp-content/themes/santone/inc/meta-box/inc/fields/select-advanced.php on line 11

Met_Creative

Hello,

Please create a ticket with your WordPress and FTP login information on our support center, we will check.

Regards

seanm83 Purchased

Hi Really disappointed at the moment as I’ve tried the theme on two different hosting packages and the Full Screen Gallery Page Template (page-fc_gallery.php) isn’t working for me like it is on the demo :-(

I’ve left a forum post. If you can help me to get this to work as it is in the demo that would be great and hopefully can give it a good rating because otherwise the theme looks great and exactly what I was looking for.

Met_Creative

Your ticket has been responded.

Please do not make comment if you already create a ticket. Thank you for co-operation.

Kindest Regards

Hi, I`m about purchasing this theme but I wonder on one thing. How the portfolio section is organized? Does each item is a separate post? Is there any way to easily group items in portfolio in albums (besides categories)? Is there any feature allowing to view items one by without reloading page and opening new pages?

Met_Creative

Hi,

You can create portfolio categories, and create portfolio posts for those categores. When you create portfolio sections, you’re allowed to choose which categories will be in or not.

Sorry but there is no feature in Santone.

Regards.

Hello there,

I am interested in purchasing this theme. However I have a question: Is it possible to set a max width for the entire layout? I love how it is responsive however on my large monitor it can be a bit overwhelming. I would prefer the max width to set to 900px or around that. From my understanding it is set at %100 and adjusts to each individual’s resolution.

Thanks!

Met_Creative

Hi,

Sorry the theme optimized for full page only.

Thanks.

bctafers Purchased

please answer my ticket. i bought your theme, but i cannot activate it using mamp – the whole wordpress goes white on activation.

Met_Creative

Hello,

Your ticket has been replied.

Regards

I think I may be interested in purchasing this theme, but first I have a question or two.

Is the portfolio on this theme the same thing as a gallery? Will this work with the NextGen gallery plug-in?

Met_Creative

Hi,

You can use “Home 3” for gallery, not tested with NextGen gallery plugin.

Regards

Hello I like this theme and think buy it. So I have a question. Is it work on wp 3.8?

Met_Creative

Yeah, Santone is compatible with WordPress 3.8

Thank you for interest.

I plan on doing a fashion blog and think this theme would go great with it, but before I purchase I need to know about the homepage grid. Will my blog posts populate on the homepage grid or the homepage grid only populated with portfolio items?

Also, what if my portfolio item is only a picture….will it still say Read and View or only View when you mouseover the image on the homepage grid?

I really need to know this information before purchasing.

Thanks!

Met_Creative

Hello,

Home page grid works with only portfolio items. For blog posts; http://metcreative.com/demo/wp_santone/home-4/ http://metcreative.com/demo/wp_santone/category/blog/

Yeah, Read and View links always visible.

Thank you for interest, Regards

Default-user

Thanks! I am about to purchase. What is Home 3 comprised of? I like it even better.

Met_Creative

Home 3(Full Screen Gallery) supports photos and videos both.

I opened a ticket in your support site 2 days ago and didnt get any reply yet. :depressed:

Met_Creative

Hello,

Your tickets has been replied. Thank you for patience.

Regards

Hi, I would like to purchase this template but not sure if it will serve our purpose. can we have sample of other sites which implemented this template?

Met_Creative

Hello,

All features listed on theme detail, also you can take a look demo website. Everythink is clear (:

Thank you for interest, Cheers

Hi, I’ve bought the Santone template, and love it! Just one novice question, how do you activate the ‘social media icon’ links, which are in the top header?

Thanks very much

Met_Creative

Hello,

By default social codes included on Theme Options. Also you can take a look thoose codes: http://tny.cz/841f680c

Cheers

Is it possible to have multiple languages in this theme?

Regards

Met_Creative

Hi,

Sorry there is no multiple language support but you can change theme language from .po and .mo files.

Regards.

Hello, your theme is very nice, but it’s not work on IE7 and IE8 Can you correct it?

Met_Creative

Hi,

Please create a ticket with the problem you have we’ll fix it asap.

Regards.

Can’t install/activate this come Fatal error: Class ‘MET_Music_Player_Widget’ not found in line 324

Can’t create a ticket because my licensing is no where to be found in the downloaded theme folders

Default-user

Thanx I will create a ticket right away …

I recall in my case!!! I created the ticklet one month ago and I did not receive any reply!!! My user is jackonda.

Ticket Title: Fatal error: Class ‘MET_Music_Player_Widget’ not found in /…/…/…/…/wp-includes/widgets.php on line 324

I’m losing my patience, because no one from the support site responds!!!

Met_Creative

Hi,

Sorry We could not process your ticket because it is moved into Pending category by you and we did not see it, however we’ve edited your Santone file and fixed the issue. Please do not change the ticket status in the future.

Thanks. Regards.

Hey guys, I have posted a ticket on your support system, it has already been one week, it could be great to get an answer soon…

(Ticket #1380)

Met_Creative

Hi,

We’ve been making changes with our support board system, those changes are done so we started giving suppoort again, I’m sure your question will be answered very soon.

Regards.

Hi, I’m seriously considering this elegant theme, but couple of questions first:

1] Can the mobile layout be disable as it looks terrible on tablets and smartphones, I just like to display the page as is even on handheld devices?

2] Will the Home 1 or Home 2 layout be applicable to blog posts instead of porfolios? Will be using this theme mainly for blogs.

Thanks!

Met_Creative

Hello,

1) Yes, you can disable responsive function on Theme Options with one click.

2) Sorry, only portfolio items.

Thank you for interest.

I have installed the theme … but is it possible to remove/delete the “READ” click-area when you scroll over an image in your portfolio and only keep the “WATCH” click-area?

Thanx

Met_Creative

Hello,

We are giving support only on our support center, please create a ticket for all question and bug reports. Comment section is only for pre-sales questions.

Thank you for understanding and co-operation.
Kindest Regards

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