117 comments found

is it possible to have one page style on this theme?

bitpub

Hello,

Theoretically it could be possible but the problem is that there is no way to give IDs to page sections to be able to make the top mavigation point to them.

bozaira Purchased

Hello,

Can I have 2 menus? Like one on top for Home, About US, Contact Us.

Then right below it for other pages? Thanks

bitpub

Hello,

These theme has one menu section defined that can be populated from apprence > menus.

Best regards, bitpub

is visual composer updated with theme updates? seems the packaged version is quite a bit out of date…

bitpub

Hello,

Thank you for the purchase.

Here is the thing – the theme doesn’t just package Visual Composer, it customizes it by adding a lot of new elements you can use, extending row behavior, disabling elements not used and making sure that all the stock elements that remain enabled integrate flawlessly with the theme design.

So with that in mind please understand that updating the visual composer is not as simple as swapping it with a newer version. The newer version of the visual composer is a complete overhaul over the last one, not a bug fix like the minor versions. Installing it will break some of the customizations we made.

Also please note that updating the visual composer will not bring you anything new, as we would custom tailor it to the theme needs.

Our policy with older themes is to support them in the sense that we make changes and bring bugfixes to ensure compatibility with the current version of WordPress. The current version of VC bundled runs fine with the latest WordPress version (4.1 at the time of writing).

Best regards, bitpub

wabbage Purchased

Hello,

I’ve just moved my theme which was built on a test server to my live account and I seem to have hit a road block and I’m getting the following errors when accessing the theme options page:

Warning: getimagesize(): http:// wrapper is disabled in the server configuration by allow_url_fopen=0 in /home/apextcou/domains/balnedensteading.co.uk/public_html/wp-content/themes/sapphire-wp/framework/admin/admin-options.php on line 836 Warning: getimagesize(http://www.balnedensteading.co.uk/wp-content/themes/sapphire-wp/favicon.png): failed to open stream: no suitable wrapper could be found in /home/apextcou/domains/balnedensteading.co.uk/public_html/wp-content/themes/sapphire-wp/framework/admin/admin-options.php on line 836

Could you advise?

bitpub

Stop the theme from showing notices and overwrite the logo and favicon files directly in the theme folder /layout/images.

Default-user
wabbage Purchased

How do you go about stopping it from showing notices?

bitpub
// Report all errors except E_NOTICE
error_reporting(E_ALL & ~E_NOTICE);

Add this in header.php with <?php ?> wrapped around it

bozaira Purchased

Hi,

How can I change the size of the blog post title? Its too small

bitpub

Hello,

The blog post title can be changed by altering it in the css directly. For the post length use the more tag to cut it off exactly where you want it.

Default-user
bozaira Purchased

Thanks, what is the more tag?

bozaira Purchased

Hello:

My picture never aligns to the right. I have the latest verison. Any help?

bitpub

Hello,

You are not providing sufficient info for me to be able to help you out. Please send me a message through the form on my user page or the form on the item support page and provide a link to the page with the problem and a more detailed explanation.

Default-user
bozaira Purchased

Hi bitpub:

I replied to your email twice about the login details. I want to have the paragraph text to the left and an image within the post. When trying to align left or right, the image doesn’t align correctly. Also, I want to change the date format on the recent posts widget. Awaiting your response. Thanks

bitpub

Hello,

The queue has been longer and things are moving slower but rest assured that we will get to your request asap

Hello I am working on this theme for a client and can not figure out how to change the date display in the blog, I have tried to set the date in the wordpress settings, right now it is showing in EU format d/m/Y i need to to be in american style m/d/Y.

Thank you in advance.

bitpub

Hello,

You have to edit the blog templates, the code for the date is there.

bozaira Purchased

Hi Bitpub,

How can I change the format of the date? The recent posts widget has a date in a different format, which I want to change. Thanks

bitpub

Hello,

You need to edit it in the widget code. The widget can be found in sapphire-wp\framework\widgets\widget-latest-posts.php

Default-user
bozaira Purchased

Thanks!

Hi there, is there any way to make the logo in the header appear bigger when viewing the site in a computer browser?

bitpub

I answered your email.

Default-user

Great thanks!

Is there any way we can upload our own “icons” instead of using the ones the theme supplied.

bitpub

Hello,

It can be done but it requires experience with PHP to modify it, it doesn’t have a interface for this. if you want pointers in that direction contact me through the item support form or profile form regarding this.

Also, is there anyway to increase the height of the header..i would like more space between the top of the website and the top of the “content”.

bitpub

it is a simple css fix. Are you able to edit css?

rvlaar Purchased

Is there an option to integrate a portfolio gallery next to ‘projects’? I’m using your theme for a client, for who we want to show some reference projects (i.e. projects) next to what the client has on sale (i.e. portfolio).

Would there otherwise be a portfolio plugin you’d recommend (preferably one that would work well with CSS)?

bitpub

I do not think I understand exactly what you are trying to achieve. Can you explain in more detail.

36_36 Purchased

is it now compatible with WP 4.1.1 ?

bitpub

Yes, it always was.

Just went to check the live demo and got a page that says, “This account has been suspended.” ????

bitpub

There was a small problem with our host, they temporarily suspended our account while upgrading it. It should be fine now.

pflueger Purchased

How to change the URL path xyz.com/ “project”/test001 to xyz.com/ “somewhereelse” /test001

bitpub

Please go in

sapphire-wp\framework\functions-type-project.php and find in it

define ('EWF_PROJECTS_SLUG'                    , 'project'                                );

You need to change the word there and then reset permalink structure – set it back to default and then back to what you used.

Hi,

Is it possible to have a website with your theme in 2 or more languages? I read that you have integrated the “Codestyling Localization” plugin, but it seems it’s for translating Wordpress and not the content of the website. Can you help me with this? Thanks.

bitpub

The theme doesn’t oficially suport Multilanguage plugins but you could try WPML.

Hi,

Is it possible to try/see the admin in action somehow?

I saw a movie about the theme on Youtube but it doesn’t show the admin panel.

BTW, how easy it is to setup the theme to match my product colors (which are already close)?

http://www.teck.com.br/wp-content/uploads/2013/08/logo_tivel_400x147.png

Can I set the green and blue tonality – to match exactly the logo’s colors – for the whole website?

Regards and congrats for the piece of work,

Filipe

bitpub

I cannot show you an preview. The Theme options come with a color customizer where you tweak the color scheme by choosing some accent color, really simple and intuitive from my point of view.

by
by
by
by
by
by