ahmadworks

ahmadworks supports this item

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438 comments found.

tholme

tholme Purchased

Howdy!

Just purchased the theme a coupe of weeks ago, but I’ve run into a problem with my setup. Whenever I try to “Transfer Theme Options Data”, after pressing Import Options, the scree refreshes, and the original Theme Options Data is still there. Am I doing something wrong?

Many thanks,

Thom

tholme

tholme Purchased

My problem sounds like the same one izagorowski posted about a month or so ago. Was a resolution figured out?

Hi – I’ve noticed when using the PageBuilder template, I get the following error related to Revolution Slider.

Fatal error: Call to undefined function putRevSlider() in /nfs/c11/h01/mnt/194730/domains/mosaicpropertiesaz.com/html/wp-content/themes/sarraty/framework/aqua/blocks/aq-revslider-block.php on line 65

The page renders fine, but it limits the edits I can make to the page on back end. For example, I can’t use Yoast SEO fields or any page fields after the visual editor.

Moraima

Moraima Purchased

Hello I´ve downloaded the theme, which is really elegant and functional, but I´m having problems by trying ti find the data demo file, when I clic on the Import Demo Content button nothing happens, Can you help me please?

I recently downloaded the Sarraty theme, but the “Sample Data” folder is not included. Please help.

xxxxxxxxxx@xxxxx:~/Downloads/themeforest-7038266-sarraty-retina-responsive-multipurpose-theme$ ll total 72336 drwxr-xr-x@ 5 xxxxx xxxx 170B Jun 2 19:34 Documentations/ rw-r-r—@ 1 xxxxx xxxx 107K Aug 1 2014 Documentations.zip drwxr-xr-x@ 4 xxxxx xxxx 136B Apr 8 09:32 Licensing/ drwx--@ 8 xxxxx xxxx 272B Jun 6 10:04 Revolution Slider/ rw-r--@ 1 xxxxx xxxx 25M Apr 7 17:01 Revolution Slider.zip drwxr-xr-x@ 5 xxxxx xxxx 170B Jun 2 19:30 Sarraty-Child-Theme/ rw-r-r—@ 1 xxxxx xxxx 8.7K Apr 7 2014 Sarraty-Child-Theme.zip drwxr-xr-x@ 8 xxxxx xxxx 272B Jun 2 19:30 fontello-icons-list/ drwxr-xr-x@ 43 xxxxx xxxx 1.4K Jun 2 19:30 sarraty/ rw-r-r—@ 1 xxxxx xxxx 11M Apr 7 17:48 sarraty.zip

Just checking in on this again- would greatly appreciate a response! Thanks!

How do i upload demo content to the sarraty theme? Also, where do i update the email address and phone number at the top of the theme?

Which Link do i unput in for the google maps to show up in the navigation?

How do i create the the navigate section in the about me tab?

Can i get some help please?

Hey these are the questions i need answered in regards to this theme….

1) on the demo theme, in the drop down menu for the About tab, how do i create the navigate section and the google maps section? Tell me exactly what to do step by step so i can follow.

How to upload the demo content? Where to pull the files from? Can someone please help?

I recently downloaded the Sarraty theme, but the “Sample Data” folder is not included. Please help.

xxxxxxxxxx@xxxxx:~/Downloads/themeforest-7038266-sarraty-retina-responsive-multipurpose-theme$ ll total 72336 drwxr-xr-x@ 5 xxxxx xxxx 170B Jun 2 19:34 Documentations/ rw-r-r— 1 xxxxx xxxx 107K Aug 1 2014 Documentations.zip drwxr-xr-x 4 xxxxx xxxx 136B Apr 8 09:32 Licensing/ drwx-—- 8 xxxxx xxxx 272B Jun 6 10:04 Revolution Slider/ rw-r-- 1 xxxxx xxxx 25M Apr 7 17:01 Revolution Slider.zip drwxr-xr-x@ 5 xxxxx xxxx 170B Jun 2 19:30 Sarraty-Child-Theme/ rw-r-r— 1 xxxxx xxxx 8.7K Apr 7 2014 Sarraty-Child-Theme.zip drwxr-xr-x 8 xxxxx xxxx 272B Jun 2 19:30 fontello-icons-list/ drwxr-xr-x@ 43 xxxxx xxxx 1.4K Jun 2 19:30 sarraty/ rw-r-r—@ 1 xxxxx xxxx 11M Apr 7 17:48 sarraty.zip

Hey these are the questions i need answered in regards to this theme….

1) on the demo theme, in the drop down menu for the About tab, how do i create the navigate section and the google maps section? Tell me exactly what to do step by step so i can follow.

Which Link do i input in for the google maps to show up in the about me navigation drop down? Our link isn’t showing up

How do i create the the navigate section in the about me tab?

How to upload the demo content? Where to pull the files from? Can someone please help?

How do i upload the demo content to this theme?

I need the sample data folder. It didn’t come with the theme?

please!!! i need the sample data !!! it is not in the instalation file for wordpress, please help

cop96

cop96 Purchased

I’ve updated the theme, and I wanted to install this plugin but I get the following error:http://xxxxxxxx.com/wp-content/themes/sarraty/framework/tgm/plugins/revslider.zip…

Descarga fallida. Forbidden

Could you help me? Thank you

Thank you for the recent theme update! Great theme!

Good afternoon,

I’m thinking about purchasing this theme for one of my clients, but the Demo shows the slider slightly under the menu (about 5-10 px) and the icons below it (from the 3 column layout) are 50% on top of the slider, instead of below it.

Seems like the margin/padding is not working properly. It doesn’t show as on the screenshot you added to this theme.

I’m on a Mac, Firefox 42.0. On Safari this works fine, it shows just like the example. Is this a known problem, and will it be fixed in the theme, or?

Many thanks :)

Hi magicsun, thanks for you interest in purchasing Sarraty theme, we checked the demo again and found that you are right, the issue is exist in Firefox but the theme is working fine in other browsers, we added this issue to our to-do list, and will work on the fix as soon as possible, you will see it updated with in hours, and you will try to reach you again once we fix it, you are welcome magicsun, if you still need any help please back to me anytime, and have a nice day :)

Hey there,

glad you’re back! Can you tell me how I can change the h3 class of “title thin_title” to h2?

Thanks mate!

Bye

Hi benediktator, we feel more happy that we are back to our valuable clients like you, if you see that it’s better to change h3 to h2 for SEO reasons or any other reason, you can discuss this in our support forum and we will change it in a new quick update, you can find the support forum in this link https://ahmad.works/envatosupport/ , you are welcome brother, and please feel free to talk to us anytime, have a nice day :)

Hi, I have disabled the slide for mobile versions in the slider settings. this works fine and the slider doesn’t show. However the block is still there, where it should be. This makes a large white space at the start of the mobile page. If there a way we can hide this for mobile?

You can see for yourself at http://www.morganhealey.com on a mobile device.

Many thanks! James

Hi James, we have replied to you at the support forum :) sorry for the delay. Enjoy your day!

qualixel

qualixel Purchased

Hello, Where can I found the dummy content

Hi friend, hope you’re fine :)

First I want to thank you for purchasing Sarraty theme, and hope you’ll like it! You can import Demo (dummy) content through (Appearance > Theme Options > Backup Options > Import Main Demo) :)

Please feel free to ask at anytime and enjoy using Sarraty, also, if you like the theme, we’ll be honored if you give us five stars at Themeforest :)

Have a great day!

Hi! I’ve bought the theme and it really looks nice. Just one simple question as I do not find the section where to change that: in the demo the header picture is without a white section between the logo. On my site it always shows up with a blank space in between. Where can I change that?

AhmadSupport

AhmadSupport Author Team

Could you please send me your login info. at support[at]ahmad.works so that I could figure out the issue?

Done! You should receive it via wordpress. Thanks!

Thanks :) Got it and will include the fix at next theme’s update, also, you’ll need to use Sarraty Revolution Slider block at Visual Composer to ensure best results :)

Enjoy using Sarraty and feel free to ask at anytime :) also, if you like the theme, we’ll be honored if you give us five stars at Themeforest!

Have a great day :)

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