410 comments found

creoadv Purchased

Hi there, How can I translate a title of Menu Items of Mega Menu in the other languages? I have WPML but I can not find this information?

ahmadworks

Hi brother, thanks for purchasing sarraty, it’s the first time that someone report this issue, and after checking it I found that the way I created mega menu in the theme is not able to translated, I apologize for this mistake and I will try to figure out a way to solve this problem, thanks for you report again and if you still need any help just let me know :)

Default-user
creoadv Purchased

Could you tell me how long it takes to solve this problem? Thanks for your help!

operi1 Purchased

Hi,

now I have build a cool Website with your theme, but the responsive mode is not so good as I thought. So it not really a responsive mode … It makes the pictures and the font so small, so I have to zoom each time …

Have you a solution?

ahmadworks

Thanks for purchasing sarraty, can you please tell me if you are using the latest version of the theme?

Default-user
operi1 Purchased

Hi, yes I have the latest update. My site is … www.operi.de

ahmadworks

Hi bro, first sorry for being that late, I have checked your site very nice customisation :) but when I checked your site in responsive mode I have every thing is ok so can you please sent to me a screen shot for your problem so I can help you, and if you still have any problem please let me know, you are welcome any time :)

Hello! I am also not happy with the mobile responsive mode, especially with the menu, which lot of my costumers have not found when they are contacting us with their mobile phone. In “Design” – “Sarraty Updates” it tells me that I do have the latest update. Thanks for help, best regards.

ahmadworks

Hi bro thanks for purchasing sarraty theme and sorry for being that late, I hope all your issues been fixed in this update, please update to the new version of sarraty and if you still have any problem please let me know and you are welcome any time :)

creoadv Purchased

I have a problem. I can no longer make changes to the theme Option-> mega menu. The buttons seem to be disabled. What kind of problem can be?

ahmadworks

Thanks bro for purchasing sarraty, and sorry for being that late, you can sent to me your login details so I can check it for you, if you still have any problem please let me know :)

Hi, For whatever reason, YouTube videos will not play on a site that I made with your theme. www.eliteschoolofmartialarts.com

ahmadworks

Hi SandCWebDesign, I was checking this issue and videos were playing on my site, so what I can see on your site that you are trying to add a list url not video url, please add video url which looks like this one https://www.youtube.com/watch?v=nrJtHemSPW4

Default-user

Thank you for the reply. And actually, to bring up another point, the https was not allowing for it to play, but when the “s” was removed, video play was allowed. Just wanted to post this in case anyone else was having this issue.

ahmadworks

Sounds good you solved it and thanks for posting this :)

Hello, How do I get the images of the carousel option to link to the original image which will be displayed in a pop-up window and not in a new window ?

Thanks in Advance.

ahmadworks

Hi bro, sorry for being that late, I’ll add these feature in the next update, and thanks for your patience, also If you still have any problem feel free to ask any time :)

Hey there, I have the same issues with the responsive mode that operi1 reported earlier. My website: http://www.lifttechnik-aufzuege.de and as you can see the responsive doesn’t really work. Can you help me getting this fixed? Thank you!

ahmadworks

Hi benediktator, thanks for purchasing the theme, I am checking the responsive issue right now, and I will upload a new version to fix it, if you still need any help just let me know, you are welcome brother :)

Hello Ahmed – great theme! I have a very basic question… how do you add hyperlinks to text from within Page Builder like you have in your demo site? I want to create Mega Menus like your demo. Many thanks :)

ahmadworks

Hi nnns, Thansks for using sarraty theme, can you please give me an approve that you purchased sarraty theme, because I can’t see your purchase label, so I can help you.

I just downloaded the new v2 and there’s a problem with demo importer. I click on “Import Demo Content” and nothing happens. Could you please help me out here?

Default-user

Waiting to hear from you :)

ahmadworks

Ok, will reply to you here as soon as I check the problem :)

Default-user

While you are checking “Import Demo Content” issue, I think I found another bug and that one is more important to me.

I’m trying to change the color of main header (where logo and menu is). I went to “Theme Options”, then “Colors settings” and chose green color for Main Header Area. Unfortunately it doesn’t work. Could you please check it?

The more I play with Sarraty, the more I love it!

I have a little problem with slider. On demo site the slider starts from the very top (behind menu). On my site the slider starts under the menu. I went through all the settings and I have no idea how to change it (make it like on demo site).

http://i57.tinypic.com/jaht1k.jpg

Default-user

I finally figured it out on my own. It was so simple… In case someone is wondering: Page Builder – Revolution Slider – Top Offset in pixels :)

I still need help with Main Header Area color (posted above).

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