Discussion on Satellite7 - Retina Multi-Purpose WordPress Theme

672 comments found

synchit Purchased

Hi! How can I export/import my Satellite7 settings? Thank you!

QODE

Hey,

Unfortunately, there is no option to backup it from theme’s options. You will need to backup your db.

Qode

synchit Purchased

Hi! How can I export/import my Satellite7 settings? Thank you!

QODE

Hey,

Unfortunately, there is no option to backup it from theme’s options. You will need to backup your db.

Qode

Hi Why does it always take weeks until someone answers to an ticket. We made the woocommerce update and now our website has a big error which is because of your template. Please provide an update of your template and answer my ticket:229792

Thanks Chris

QODE

Hi Chris,

Did you update our theme also to version supporting new version of WooCommerce. We posted a note while ago in the update log: – Added WooCommerce 2.1 integration (from this version our theme is compatible only with WC 2.1 +). You can read it here: http://themeforest.net/item/satellite7-retina-multipurpose-wordpress-theme/5622532.

Just assigned your ticket to support team.

Qode

?Hi, I’ve been having problems with my site using the Satellite 7 Theme.

The site is www.wtepanama.com

Here are the problems I’m experiencing:

1. The site loads very slow in some cases. 2. In most cases the logo loads very slow. 3. Sometimes when I try to navigate to another page, I will arrive at a blank page with a little smiley in the corner, and the page never loads.

Please help :crying:

QODE

Hi,

Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can review your setup and help you :)

Qode

Default-user

Hi Yes. Ive submitted the ticket. The ticket # is 230463

QODE

Thanks. Just assigned it to support team :)

Does this theme support the plugin Member Mouse? http://membermouse.com/

I’m working on a site for a client, and they really like the theme. But it needs to be able to function with this particular membership plugin. Please let me know ASAP, if possible. Thanks.

QODE

Hey,

We are not sure, but we can give you access to our test site so you can try it. Just email this request to support@qodeinteractive.com and ignore auto-reply message.

Qode

synchit Purchased

Hello, please reply to Ticket: #231186. Thank you!

QODE

Thanks. Just assigned it to support team.

dhrspek Purchased

Ola,

I’m having some issue’s importing the Demo content for the slider. Created a ticket on the support forum a few days ago. Hop you can help.

Ticket number: 229730

Thanks in advance.

QODE

Thanks. Just assigned your ticket to support team.

Hi how to i add my own header image to the top of the site.

.header_bottom { position: relative; background-image: url(’..img/bg_order.jpg’); }

wont work

QODE

Hi,

Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can help you :)

Qode

Hey,

On the home page, just under the slider where icons are, did you use columns for that part? column1/4?

QODE

Hey,

Yes, we used columns and placed other elements inside each column.

Qode

Default-user

Can i use my own images instead of icons?

Thanks for the quickest reply..

QODE

Hey,

Yes, you can place images there and center them.

Qode

I just bought the theme and upload it through FTP client, however on the theme section on the WP admin panel when I activate your theme it gave me this error:

Parse error: syntax error, unexpected T_VARIABLE in /home/lte/public_html/wp-content/themes/satellite/includes/google-fonts.php on line 1

I tried to log the issue on the support site but the site not accepting a new user nor login through FP.

please check and advise

cheers, abdulrahman

QODE

You are welcome :)

ldaldan Purchased

Hi,

I bought your nice template but I have problem with the filter on portfolio page. When I click on the filter “all”, there is a redirection to homepage. Could you help me ?

And I would like to take off the”like-heart” from the portfolio page. I already test to integrate the css code in the custom css field like that but nothing happens…

.portfolio_like { display: none; }

Thanks a lot

QODE

Hey,

Please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can help you with both issues :)

Qode

Hey,

How do i add the faces on the testimonials? i tried adding here [testimonials type=’normal’ testimonialImageLink1=’’ testimonialImageLink2=’’ testimonialImageLink3=’‘] but its not working, how do i add it?

QODE

Hi,

You need to paste full url link to testimonialImageLink 1,2 or 3 fields. For example:

[testimonials testimonialImageLink1='http://demo.qodeinteractive.com/satellite/wp-content/uploads/2013/09/testimonial1.png' testimonialImageLink2='http://demo.qodeinteractive.com/satellite/wp-content/uploads/2013/09/testimonial2.png' testimonialImageLink3='http://demo.qodeinteractive.com/satellite/wp-content/uploads/2013/09/testimonial3.png']

Qode

hi how do you change the portfolio list in the home page to a mother list

QODE

Hi,

What exactly means mother list?

Qode

Default-user

((another)) i am sorry about that i need to change the portfolio_list to any other list i can make

QODE

Hi,

If you are talking about url part, you can change that :)

Qode

ppelaez Purchased

When the product clicked, and at the bottom there is “Related Products”, but it only show recent or newest products that was uploaded. It supposedly show the related products or products with same category or same tags. Please help us. :(

QODE

Hi,

Please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can review the problem and help you :)

Qode

Hi, I have problem with the Google SEO description for my site. Though I have correctly entered the SEO Meta tags and descriptions, google search engin still display random text from my site. How can I do about it?

QODE

Hi,

Did you check if Qode SEO is enabled in Qode options? We can take a look if you submit ticket to http://qode.ticksy.com/ and include WP admin access.

Qode

Hello.

I have some issues with Setellite7 theme. Qode Options – General font options – Link style – Font decoration – Underline. This option didnt work properly, didnt saves parameter.

Please help me.

QODE

Hi,

No problem. Please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can take a look and help you.

Qode

Hey, How do i add 2nd menu at the top? and also where do i get the license key for layerslider to update automatically?

QODE

Thanks. Our support will take a look in the AM.

Default-user

HEy can you look at the ticket, the person handling it is taking me up and down..

QODE

Sure :)

Hi, great theme, can you tell me how i can fix an outline in the sidebar lef or sidebar right?i would like to separate from the main text in each webpage!!!!

QODE

Hi,

thanks for your nice words, we are glad that you like our theme :)

Submit your ticket to http://qode.ticksy.com/ with link to your site and our support stuff will send you all that is needed.

Best Regards

Qode

It would be good to add a feature carousel for “my clients” there to show the logos with optional links. What you think of this? Hope to hear from you! Cheers

QODE

Hi,

thanks for your suggestion, we will consider adding this. :)

Best Regards

Qode

Hi, I need to change the delay in the transition of the pages, as I can see the function in the archives? It is very slow now. Thanks!

QODE

Hi,

If you mean the effect itself (fade-in/fade-out, etc.) then that can be sped up, however if you mean the actual loading of the page, that is up to the speed of the server. Please let us know what you are referring to. :)

Best regards,

Qode

gnxdevelop

I’m trying everything I just bought a VPS dedicated only to this website. Now I meant the speed of the effects. I found the reference delay ‘ajax.min.js’ file. I made changes and see good results. Take me to other tips to optimize. I use wp-super-cache also works well.

QODE

Hi,

Please submit a ticket to http://qode.ticksy.com/ with a link to your website and wp-admin access and our support staff will inspect your site and see if they can help you speed it up. :)

Best regards,

Qode

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