113 comments found

Hi All,

To get support, send me a quick message via my profile page with the word ‘SUPPORT’ to activate your account on my forums.

regards, Joel

Hi,

I’ve purchased you Sauna theme. I have a few issues I need resolved. Signed up for your forum, however I cannot login even after I verified my email address.

Username: jhlegend3000

Please help.

John.

arrowthemes

hi John,

I’ve activated your account on the forums. :)

regards, Joel

Default-user

Thanks Joel. Great Theme btw.

arrowthemes

You’re welcome. ;)

I was wondering if there was any news on the 3.0 update? I would like to purchase your theme, but am hoping it will be ready for 3.0.

arrowthemes

Hey,

The Joomla 3 update is not yet ready but should be ready by Friday. Thanks for your patience.

regards, Joel

Hi,

i can’t access to the documentation of the theme?

Gian-Marco

arrowthemes

Hi Gian,

Please send me a quick message via my profile and I’ll forward to you the offline copy.

regards

Default-user

Hi Joel,

i still haven’t the offline-documentation yet.

can you send it please to gian-marco(at)hispeed.ch ?

thanks a lot

It’s Friday ;-)

arrowthemes

The documentation is included in the most recent update. If you can’t find it, send me an email via support at arrowthemes dot com

Default-user

Oops….... Thanks for the reply ;-)

Hi, Your theme is great, but I am having a little trouble figuring it all out. Could you activate my forum account please and also send me the documentation has your link to the only docs don’t work. Thank you.

arrowthemes

Hi Nick,

Sorry about that; I’ve activated your account and sent you the documentation.

regards, Joel

This is any updates for 3.0? I would like to purchase this theme, but I need to start my project this week and will have to look at purchase a different one if this isn’t available for 3.0.

arrowthemes

Hey,

The theme is now ready Joomla 3.0 and I’m just finalizing on the documentation. In the course of today, I’ll upload the package to themeforest for review and you could grab after its been approved. (You’ll notice a change in the avatar when that’s done)

Let me know if you have any further question.

regards

arrowthemes

The theme is now Joomla 3.0 ready :) Sorry for the delays.

Adiq3 Purchased

Where are my themes? Kunena Forum templates yet?

arrowthemes

At the moment I’m just finalizing on the documentation for the new version which you can see on my live demo (which comes which kunena forum template, K2 plus many other changes. In the course of today, I’ll upload the package to themeforest for review and you could grab after its been approved. (You’ll notice a change in the avatar when that’s done)

Let me know if you have any further question.

regards

News on how long the review will take? Thanks :)

arrowthemes

Hey,

Hopefully by Tuesday. The only thing that we are waiting for is Joomla 3.1 which is being released today.

regards

ryaniris Purchased

I posted to your forum, but I;m having issues install the quickstart zip for Joomla 3. Please see my forum post.

arrowthemes

You’re welcome. :) Enjoy your weekend/holiday

Default-user
ryaniris Purchased

Thank you I tried this morning and it worked!

arrowthemes

Glad it worked out for you :)

Hi All,

To get support, send me a quick message via my profile page with the word ‘SUPPORT’ to activate your account on my forums.

regards, Joel

I used the quickstart.zip but still it tarts with the basic joomla template and not with the sauna as displayed in the demo. Also, how can i change the standard logo?

Thanks inadvance!

arrowthemes

Hi Thomas,

please create a topic in the forum to get support on any theme related issue. http://www.arrowthemes.com

regards

Default-user

Hello, i signed up but it says my confirmation code doesn’t exist, could you please activate my profile? my nickname is thomasvdijk

arrowthemes

Hi Thomas,

Sorry about that; I’ve activated your account on the forums.

regards

Suser Purchased

I have problems to insert images in the sauna template.

The images are not visible in the sliseshow or in articles!

arrowthemes

Hey Suser,

Please post any support questions in the forums and we’ll assist you from there. Be sure also to include a link to your site in your post.

regards, Joel

Paco01 Purchased

Hi I have purchased the previous version of this beautiful template, I can upgrade to the latest 1.0.4, and how much better?

arrowthemes

Hello,

I’ve activated your account on the forums

regards

Paco01
Paco01 Purchased

thanks for the add

Hello, demo package is included after purchase?

arrowthemes

Hello,

Yes the package includes demo package (quickstart) for Joomla 2.5 as well as for Joomla 3.0

regards, Joel

dfagredam Purchased

Greetings. Very nice template. I need help with several issues that I am having but cannot login in the forum i confirmed my email and everything. For some reason the template is not showing the slider. I am not so good at Joomla but my client really loved your template.

arrowthemes

Hi dfagredam,

Thanks for the compliments.

I’ve confirmed your account on the forums. If you have any support requests kindly post in the forums: http://www.arrowthemes.com

regards, Joel

benbet Purchased

Hi,

Thank’s for this very nice template … but I have a problem with the accented characters and the header (H1 H2 H3 …). The accented characters are not display and another font is used instead ???

Can you help me please ? Regards ben

arrowthemes

Hey ben,

please send me a quick message via my profile page and I’ll activate your account on the forums where I’ve answered similar questions.

regards, Joel

HOW TO GET SUPPORT

We provide free support through our dedicated forum http://www.arrowthemes.com. To get support, send us a message via the contact form on our profile with the word ‘SUPPORT -> http://themeforest.net/user/arrowthemes

HOW TO GET SUPPORT

We provide free support through our dedicated forum http://www.arrowthemes.com. To get support, send us a message via the contact form on our profile with the word ‘SUPPORT -> http://themeforest.net/user/arrowthemes

HOW TO GET SUPPORT

We provide free support through our dedicated forum http://www.arrowthemes.com. To get support, send us a message via the contact form on our profile with the word ‘SUPPORT -> http://themeforest.net/user/arrowthemes

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