189 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hey dear i have problem with , FACEBOOK FEED, when i set the FACEBOOK FEED widget everything is going ut from website i can’t see nothing in my website, please help me i nead to finishd the websait and publishid

BoxyStudio

Please submit a ticket with your login information. Thanks!

http://scheetzdesigns.ticksy.com
Default-user

i opened this link i don’t know where i can submit it

BoxyStudio

On the left side you need to register and then you’ll find a form to submit a ticket.

Default-user

ok thanks i register now is finished i send you the login info now :)

Default-user

i have sent it, the info about it did you receive it ?

BoxyStudio

What’s your ticket id?

Default-user

i don’t know what is that can you explain what kind of id is that`?

BoxyStudio

I’m pretty sure I responded to you on there, did you get it?

Default-user

i dont no what kind of naser, but i just want to fix the SAVIOR FACEBOOK FEED is in widget in side my website. when i use this widget, everything that is in my home page slideshow and all ather widget is not showing, but when i teak way SAVIOR FACEBOOK FEED, evriting is coming back

Default-user
check out the website now i’m activate the SAVIOR FACEBOOK FEED, i can’t see nothing in my home page http://salemkirkenlorenskog.no/ and you ask about the logon access i send it to you.
BoxyStudio

I got the login information but it’s wrong, can you check that support ticket again and respond to me there? Thanks!

Default-user

i have sent it to you now, let me know if you have received Thanks

Default-user

hello dear the ( SAVIOR Facebook Feed ) still have problem i not fixed . if you go to the website at this link http://salemkirkenlorenskog.no/ , you see becuss of SAVIOR Facebook Feed Widget, Evrything that in in the home page Slideshow, evry other Widget is Not shown becuss i have send you the login info, if you not have resived agaiin i con send you again

BoxyStudio

I will be responding to you in my support system soon. Please be patient. ;)

Default-user

ok thank you i’m waiting :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
der_olli Purchased

Hi Justin,

the transition for the thumbnail images on the page where the blog posts are listed only works in Chrome, but not in Firefox (newest version) or IE (version 11) and I can’t figure out why (not just on my site, but also on yours). Do you have any idea?

Furthermore, should we expect the custom buttons on the editor to break on Wordpress 3.9 since the editor will get an huge update?

Kind regards
Olli

P.S.: I opened a ticket on your site and would be glad if you could give me an answer :)

BoxyStudio

I’ll respond on your ticket. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Can someone help? i am trying to put my Video Categories, Gallery Categories into my Menu but for some reason i cant see the categories in my Menu Structure to select them.

BoxyStudio

Go to the Screen Options tab in the upper right and activate those sections.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Justin am struggle to figure out how the full length slider works. Every image i upload it zooms into. My image size 2000px * 500px even if i put a smaller image 590px * 200px and it still zooms in.

Sorry Justin am new to all this stuff

BoxyStudio

Can you submit a ticket with your URL so I can see what you mean?

http://scheetzdesigns.ticksy.com
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
joomlo Purchased

hi. It says to add the contact us template to create a form but I don’t see a ‘template’ drop down when creating a page for contact us. What am i missing? How do I create a contact page? Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ElMeanYo Purchased

Hey Justin. I am having a similar problem to how the full length slider works. I can’t seem to figure out what is the best resolution for these images so that they don’t appear pixelated. It seems the full slider zooms the images in to some size which I can’t identify. I think this is the same problem that teedziwa had a few posts above me. Can you let us know how you resolved his problem? Thanks.

BoxyStudio

As long as the image is about 2000px wide and you keep the important part of the image in the center (within an 850px wide area), the slider should look good!

Default-user
ElMeanYo Purchased

Thanks for the reply Justin

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ElMeanYo Purchased

Hi Justin, another question for you. I’m running out of widgets… 3 really isn’t enough for my site. Any way to edit the script somehow to add widgets D, E and F? I was planning on digging in and trying to figure out how to do this myself and was hoping for a clue or two.

BoxyStudio

You could install something like Custom Sidebars to add more widget areas to choose from: https://wordpress.org/plugins/custom-sidebars/

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
antorres Purchased

Hello i bought the Savior template yesterday looking the good value, comments, versions and the main issues but im kind of dissapointed

im trying to put in contact by the suport forums, trying to submit tickets, putting purchase code, name, issue, and nothing occurs, just a blank page with header menu so i can’t submit tickets (trying 4 times) also i searched didnt appear and now the page is telling me that my refund code is not a correct one Is not good to lose time like this

at the install dummy data it has some issues to implement it

on charge on images you need to configure some permisions in folder like documentation said at cache folder 777 to load images but not working, also i tried many other things to solve this. But who wants to starts a battle with a template with his main atractive element.

other thing is it has a few elements to configure :(

i would like to know if is posible a refund or put in contact with me, check the forum.

BoxyStudio

Sorry about the purchase code not working, you should be able to submit a ticket now!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Does this theme offer the boxed layout option?

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