138 comments found

Hello,

I have the following issue: I have uploaded a logo in png. It looks nice and crisp on firefox and safari but heavily deprecated and compressed on Chrome. I find this strange. Do you know what could be the issue? Many thanks

It’s here: www.b-tees.net

PixFlow

Hello mate, we have no report on icon issue before, have you customized it’s size?

Hello,

My issues continue:

I am using the portfolio to show youtube videos. They look great on a large computer and also resize well on a phone, but on an ipad they stay too large and you can’t see the bottom part of the video. How can this be fixed?

PixFlow

Hi, we are moving to a new office, so please contact our support staff @ ticket.pixflow@gmail.com

lareeadair

You are kidding me? You gave me pxflow@gmail above and I have sent several messages to that email. Now I have to resend to a different email because you are moving???

PixFlow

Unfortunately that’s the only way we can help you at the moment.

Hello! Por qué no puedo cambiar el color de mi tema scooter? gracias

Why I can not change the color of my subject scooter? thanks

PixFlow

Hello mate, you should set the preset color on custom.

Is there a way to change the timing of the featured images in the portfolio? I like having more then one, but if they rotated slower it would be less chaotic.

Thank you!

PixFlow
If you mean to change the thumbnail slider speed in portfolio, open “assets > js > custom.js” and locate this line of code:
var $slideshowSpeed = 5500 + Math.floor(Math.random()*4000);
Change 5500 to change the speed.

I am very interested in your theme, but I didn’t see a Price Table feature. Are you adding this in the future? Thanks.

PixFlow

We will upload it next week. Thank you for waiting :)

Default-user

Does upload mean going live or going into review? Still being patient…sorta ;-)

PixFlow

Going into review! But it’s been reviewed before and most of it’s issues have been fixed, so we think it will be available this week. :)

reihe13 Purchased

Hi there

Whenever I am trying to work on a page or build a new page half of the page settings tool appears – and disappears after a second. I have no idea why. Same problem with all Mac browsers Safari, Chrome and Firefox. I remember that didn’t happen before, and I have no idea why it’s happening now. It would be great if you could get back to me asap since I am working on a couple of projects with the same theme.

Cheers Peter

PixFlow

Hi Peter, please contact us via ticket.pixflow@gmail.com and we will help you. :)

My skill names don’t fit on my portfolio pictures without overlapping. How can I just turn this off so you can’t see the skill name on any of the portfolio pictures??

PixFlow
Open “assets > css > theme-styles.css > line 4432” and add the following style to ”.postphoto .skills”.
display:none;
lareeadair

Worked like a charm! THANKS!!!!

PixFlow

You’re welcome. :)

Hi,

Very excited to hear you’re releasing a new theme, one that’s similar to Scooter but comes with Visual Composer! Will it also have a custom web font option? Do you have an update on when it’ll appear?

Thanks!

PixFlow

Hi, we’ve been in review queue for a long time and could not get the chance to release our theme, so we decided to remove our theme from queue for marketing reasons. Hopefully it will be available on the market in first or second week of new year.

Default-user

Thanks for the update!

I wish it was out already but I understand you’re wanting to wait. Hopefully I won’t have to wait too long! Look forward to its release—your themes always have fresh ideas!!

Cheers

PixFlow

Thank you very much for your support mate, yes we are looking forward to release it in first 2 weeks of 2015. :)

Hi there The video slider does not work on other devices ( Phones and Tablets ). What could be the issues? It just shows a white screen in the slider.

Thank You

PixFlow

Hi, please contact us via ticket.pixflow@gmail.com and send us a screenshot of the slider, we will investigate the issue. :)

Apex_Multimedia

Hi there, the slider image when viewing it on the Ipad ( in lanscape format ) is not responsive. Is there a way which you guys could help me fix this bug quickly? Thank you

PixFlow

Hi, sorry for delay, we are moving to a new office and I was not around to answer comments. Please contact our support staff @ ticket.pixflow@gmail.com so we can help you.

voniz Purchased
http://demo3.pixflow.net/scooter-flat/

is not showing sliders in google crome or IE. There is 778 px top margin extra shows in crome and IE. kindly please provide solution for the same first. I have purchased theme but not able to use it bcoz of that.

PixFlow

Hello mate, please contact us via ticket.pixflow@gmail.com and tell us which browser version and what screen size you are using.

I tried installing this theme, and it failed and said ” The theme is missing the style.css stylesheet.”

PixFlow

You should unzip the package to get scooter.zip file, then unzip it to get theme folder and upload it to “wp-content > themes”

voniz Purchased

Can you please let me know if i need to design woo commerce product category page, product list and single product page, how i can achieve this as in you demo content it is not coming along with but you have mentioned as it is woo-Commerce supported.

I have embeded a youtube video on a page and have used the span12 code as instructed to make it larger. That works. But is too large. So I used the span10 code to make it smaller. This works but it is not centered. I tried using the normal code to center something but it is ignored and remains to the left. I tried putting a span2 code before it, but it doesn’t work.

Please let me know how I can center my video in the page. Thank you.

PixFlow

Hi, we are moving to a new office, so please contact our support staff @ ticket.pixflow@gmail.com

nhnm1 Purchased

Is the theme compatible with RTL ? because I want to use it with arabic language .

PixFlow

It’s not RTL ready, but since it has a vertical flow, you can make it RTL ready. :)

How do you enable to contact form? I can’t seem to get it to show up on my site even though I created it. Can you assist?

PixFlow

Add a text widget in footer widget area, then add your contact form shortcode to this text widget.

I can’t seem to get the portfolio filters to appear at all. They are checked to display in the page setting, but nothing? Also, how can I change the colour of buttons and their text, only seems to appear a dark blue colour… Cheers!

JCoulston

Scrap the filters question, I literally just worked it out as I posted this… still need to know about the buttons though, cheers

PixFlow

You can change the button colors using “appearance > theme settings > appearance”, if you couldn’t solve it, send us an email via ticket.pixflow@gmail.com

autoad Purchased

Hi,

I bought your scooter theme 3 weeks ago. I have nex form plugin. Every time I click submit it goes to Ajax page saying “0” blank page(you can see it on the contact us page). Need it to work asap, the plugin works but doesn’t on this theme.

Can you please check it out for me please maybe I edit something on the theme editor.

PixFlow

Hi, please send us your website URL and WP login information to ticket.pixflow@gmail.com

I tried to load demo contents of Scooter Restaurant theme but when i press Save button , after same time it gives me error “Error saving data” How can i install demo content of this theme in wordpress?

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