An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by Shegy

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Additional information from Shegy:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

Can you add a description to photos in gallery?

Yes you can insert a description for each photo by adding title parameter to a link. For example:
<li><a href="images/gallery/img1_big.jpg" rel="group1" class="lightbox" title="your text"><span /><img src="images/gallery/img1_small.jpg" alt="" /></a></li><br />
The position of the description you can change altering fancybox settings on the top of the page source code:
<script type=”text/javascript”>
‘overlayColor’ : ’#000’,
‘transitionIn’ : ‘elastic’,
‘transitionOut’ : ‘elastic’,
‘titlePosition’ : ‘over’
titlePosition defines that and can be set to: outside, inside or over. More info about fancybox you can find here:

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.