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I sent an email through the contact form last week, but still haven’t received a reply. I asked about an error with the scrolling in the theme when using a mobile device. If you want to just scroll up a bit, the site scrolls up to the very top. It’s frustrating and makes the site unreadable for users.
Hope to hear from you soon!
We have received your ticket and our devs are working on it. Someone will get in touch with you soon and provide a solution
Thanks for your patience. Please let me know if you have any questions.
It has been amazing you this template. My site looks much better, and thanks for the excellent technical support. my site: www.jbklutse.com
You are welcome
Hi. I really like this theme but I was wondering if it is possible to switch on and off the meta stuff for specific posts on the blog page. For example I would want to turn them off for quotes, asides and Facebook updates, but include them for normal blog posts etc. I’m sure I could work this out by hacking around in the code under a child theme but wanted to know if this were possible in the back-end. Cheers.
Hi and thanks for your interest!
Basically yes, here is some more info. We support the following post formats: standard post, audio, video, image, gallery and quote. For each one of them, you can separately enable/disable meta icons.
Please let me know if this helps and if you have any further questions.
Hi meks, really great looking theme buddy. I would like to ask if the scrolling issue on mobile was fixed yet?
The fix will go live with the next update but if you want to have it sooner please contact us via http://mekshq.com/contact and we will send you the fixed file.
Hi, theres a little bug in the categories, when you set main category for another category, the hierarchy is not respected when showing on the sidebar widget
how can I fix that?
We will put it on to do list for the next update, thanks for reporting. In the meantime, please open a support ticket via http://mekshq.com/contact and we will help you with additional css to solve this problem.
Just sent you a support request after my message was ignored which I sent to you. I hope you’ll resolve it quickly as it is taking up my time and causing hurdle in my project timeline.
Appreciate your help.
Yes, we handle all support requests via http://mekshq.com/contact
Someone will get back to you soon, thanks for your contact!
It has been 3 days and I am still waiting for a reply.
Our support is working on your ticket – it was weekend. You will get your response really soon.
Thank you for understanding
It has been over a week, still no reply.
Can you please re-send your ticket to us because we have searched all SeaShell related emails and responded to them.
Thank you for your understanding
Hi! My site is online. I’d like to know if it will be the possibility to show the subheader in each post (about that category). Also, i’d like to understand how to reduce the space between the “last post carousel” in the homepage and the bottom part of my subheader. Here is the link to the site > http://www.giubox.net
Greetings and great job!
Unfortunately, sub-header is not available for single posts though we will consider adding it in some of the next updates, it is a good idea.
For reducing the space, it can be easily done with simple additional CSS code. Please open a ticket via http://mekshq.com/contact and we will try to help!
hope your well. I am hoping you can help me with a theme issue.
1.I am trying to align the text in the sidebar to the center , i tired in the theme css but it did not seem to work, could you please advise,
2. I also wanted to see if there is a way the sidebar header border can stretch all the way to the end without the gap, if not can i change the colour of the border to mack background so its not visible the gap?
3. can i change the size of the category title so its not overlapping my header images?
4. how Can i change the copyright footer border colour
thanks so much for any help Davor ;] much appreaciated
i did email you this the other day also
Thanks for your contact but please keep conversation at one place as it will be easier to follow all requests. If you have contacted us via http://mekshq.com/contact I guess Davor will get back to you soon and provide necessary help
great i have replied thanks Ticket #: 182028
I’m about to purchase this theme, it looks great.
Is there a left-sidebar option?
Thanks for your answer.
At the moment it is not possible. To be honest, we have tried to make it work but SeaShell theme has very specific design concept and it just doesn’t look so good with the left sidebar.
However, you can check our Sidewalk theme which has very similar concept and has the left sidebar possibility: http://themeforest.net/item/sidewalk-elegant-personal-blog-wordpress-theme/11444883
Please let me know if you have any further questions!
Thank you for your answer,
That just wasn’t in my mind, surprised to read that. I’ll take into consideration to choose Sidewalk instead.
hi still awaiting a reply many thanks Ticket #: 182028
We have answered to your ticket. Cheers!
i havent received a reply??
I have addressed the ticket to our support guys, you will get another answer soon. Please understand that some of the issues need more time to investigate if you are asking to modify multiple things.
I seen your SeaShell Preview theme design fine but sidebar width bigger how to reduce sidebar size can you tell me
It depends, if you just want to reduce sidebar width, than it is a quick modification. But, if you want to reduce sidebar AND expand main content area then it may be a lot of work.
Please let me know.
I saw this theme in my friends website and it is pretty cool! really eager to buy it. my only concern is about home page. I understood the design of home page is very limited to the default design.
How can I have a better home page? a simple home page with a full-width photo, service boxes, an a portfolio of masonry boxes? if it is possible, I will buy this theme. would be grateful if explain possibilities of home page.
Thank you very much
Thanks for your interest!
Main purpose of SeaShell theme is for blogging so there are no specific options for services, portfolio, etc…
However, WordPress has a default possibility to have single static page as your home page and you can use some shortcode and portfolio plugins to insert content on a blank page to achieve what you want.
Please let me know if you have any further questions.
Your this seashell theme is it works with visual composer ?
Yes you can use Visual Composer in our theme without no problem but I don’t see point of using Visual Composer in simple blog theme like SeaShell is. You have a lot of options in theme itself, can you tell me why do you need Visual Composer and maybe I can help you somehow?
Thanks For your reply
I Purchased some worpress themes on that pages made with visual composer adn that pages i can customize it that why i asked about your theme is works visual composer
You have full width page where you can easily add Visual Composer codes so it should work with our theme.
Please let me know if you have some more questions
How to install slider on home page?
You can do this by pasting some shortcode of some WordPress slider plugin into content of your home page. If you want some additional help please email us to email@example.com and we will help you out.
Hi. Love your theme!
Is there a way to make the homepage (and only the homepage) span of the full width of the window? I have the homepage set to a static “full width” page, but the content still has some white space on either side.
Basically it is possible thing to do but via Additional CSS. Contact us to http://mekshq.com/contact/ and our support will help you out.
Hi. I like this theme very much, so I would want to buy it for my blog. However, I have noticed that there is a serious problem with scrolling on mobile devices. So I would like to see the problem fixed before to buy the theme. Do you have planned to fix the bug? When it will be fixed?
Our cache wasn’t cleared.
This only bug was fixed and it is ready to go live in our next update – since this update will be really big with a lot of back-end improvements.
Please check demo site again and let me know if you have some more questions
I need to change the date formatting. The language is correct but not the order: I need DAY MONTH YEAR with no commas. Can you suggest where I should look among Seashell files to change that? Thanks again. I want to change the format from blog boxes. Thanks!
Sure, it is inside sections/entry-meta/date.php file. If you need any further help, please open a support ticket via http://mekshq.com/contact and we will take a look.
Great! thanks! sorry but I have two questions more…
- I would like this blog boxes are visible in vertical phone format because I can’t see now. Is it possible to do this?
- There are a space between the header image and the rest of blog in vertical ipad mode. Do you know how can I fix it?
thanks a lot!
Please open a support ticket via http://mekshq.com/contact with your website URL and we will take a look.
hello, I sent a mail you the day before yesterday. Did you read it?
Do not worry, our support will get back to you soon!
pre purchase question.
What are options to put ads on seashell? I would like to put some ads on posts and on home page. I saw some placeholders on homepage but not any on post page.
I really like your theme but I want it to monetize my traffic.
There are several solutions for your problem:
1. You can use our child theme and add some code manually to our theme.
2. You can use some of plugins for ads management, there are a lot of plugins out there that can help you out with this.
3. We have implemented our plugin for handling ads but only on sidebar area.
I hope that this helps
Please let me know
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