meks

meks supports this item

Supported

327 comments found.

Hi!

I sent an email through the contact form last week, but still haven’t received a reply. I asked about an error with the scrolling in the theme when using a mobile device. If you want to just scroll up a bit, the site scrolls up to the very top. It’s frustrating and makes the site unreadable for users.

Hope to hear from you soon! Thanks!

Hi,

We have received your ticket and our devs are working on it. Someone will get in touch with you soon and provide a solution ;)

Thanks for your patience. Please let me know if you have any questions.

Cheers!

It has been amazing you this template. My site looks much better, and thanks for the excellent technical support. my site: www.jbklutse.com

You are welcome :)

Hi. I really like this theme but I was wondering if it is possible to switch on and off the meta stuff for specific posts on the blog page. For example I would want to turn them off for quotes, asides and Facebook updates, but include them for normal blog posts etc. I’m sure I could work this out by hacking around in the code under a child theme but wanted to know if this were possible in the back-end. Cheers.

meks

meks Author

Hi and thanks for your interest!

Basically yes, here is some more info. We support the following post formats: standard post, audio, video, image, gallery and quote. For each one of them, you can separately enable/disable meta icons.

Please let me know if this helps and if you have any further questions.

Cheers!

Tim_b

Tim_b Purchased

Hi meks, really great looking theme buddy. I would like to ask if the scrolling issue on mobile was fixed yet?

meks

meks Author

The fix will go live with the next update but if you want to have it sooner please contact us via http://mekshq.com/contact and we will send you the fixed file.

Cheers! ;)

Hi, theres a little bug in the categories, when you set main category for another category, the hierarchy is not respected when showing on the sidebar widget

http://i.imgur.com/a9gq8fn.jpg

how can I fix that?

cheers

meks

meks Author

Hi,

We will put it on to do list for the next update, thanks for reporting. In the meantime, please open a support ticket via http://mekshq.com/contact and we will help you with additional css to solve this problem.

Cheers!

Hi Guys,

Just sent you a support request after my message was ignored which I sent to you. I hope you’ll resolve it quickly as it is taking up my time and causing hurdle in my project timeline.

Appreciate your help. Cheers

meks

meks Author

Hi

Our support is working on your ticket – it was weekend. You will get your response really soon.

Thank you for understanding

It has been over a week, still no reply.

meks

meks Author

Hi

Can you please re-send your ticket to us because we have searched all SeaShell related emails and responded to them.

Thank you for your understanding

GiuBox

GiuBox Purchased

Hi! My site is online. I’d like to know if it will be the possibility to show the subheader in each post (about that category). Also, i’d like to understand how to reduce the space between the “last post carousel” in the homepage and the bottom part of my subheader. Here is the link to the site > http://www.giubox.net

Greetings and great job!

meks

meks Author

Hi,

Unfortunately, sub-header is not available for single posts though we will consider adding it in some of the next updates, it is a good idea.

For reducing the space, it can be easily done with simple additional CSS code. Please open a ticket via http://mekshq.com/contact and we will try to help!

Cheers :)

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