77 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello!

I have a few questions before I purchase this theme. I have a store with 500+ products, and would like the prices to appear, but the cart function to not be available, so customers call with their orders. Is this a possibility?

I recently purchased a different theme, but the product pages take 3 minutes to load because of some big header tags that the developers won’t fix.. How is your support with response times, and troubleshooting? I can fix most things if given instructions on which lines of code to edit.

Also, is it compatible with http://phppoet.com/ WooCommerce Dynamic Discounts plugin?

Thanks!

transparentideas

the support answers in max 48 hours, the theme has product catalog functionality but the price is hidden in catalog mode but it can be easily changed

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States

When I install & attempt to active the theme, I get the following error.

Parse error: syntax error, unexpected T_FUNCTION in /home/content/93/8764193/html/wordpress/wp-content/themes/seasons/widgets/widget-woocatitems/class-pt-woocatitems.php on line 87

Please help.

transparentideas

what version of php do you have on your hosting

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, really congrats for this theme. I have a problem with the activation of the Sample Data Installer plugin. When i try to activate it, wordpress ask me to update the database. I click ok. Regulary update it. But in the administration panel, i still have the father theme Seasons, while i’m using a child one; the general settings returns to original and my personal activated plugins result deactivated. Please, can you tell me how i can activate this plugin, without any settings reset? Sorry for my bad english, i’ll waiting for your answer

Franz

Default-user

Excuse me, i know that transparentideas’ support answer in 48 hours, but i ask you anyway, to answer me as soon as possible, because i have an urgent consignation.I chose this theme to be more rapid and instead I’m stuck installing plugins.

Please help me!!! Thanks

Default-user

left to myself … very disappointed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Italy

Hi, really congrats for this theme. I have some trouble to built my home-page. Can you help me? Can we solve these problems via skype? I prefer to provide the necessary information very private Thanks

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 2-3 years

Because with each new update, not offer a pack containing only the files that were updated? I make this question because I am Brazilian, I purchase this theme and have to translate the whole theme for the Portuguese in the arm every new update is quite complex. You can make only the files that were updated in each of the new versions?

  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Austria

Hi, i installed the theme but with sample data there is notthing like in the demo, also no sample images?!?

johannes1000

i get the errors because this Data import plugin, i install all new manual with demo xml and it works, but my product images are to small? i have set the sizes in woocomerce options but allready to small, no changes!?

Have a look to the image.

THANKS!

http://i62.tinypic.com/2ufq92e.jpg
johannes1000

Can you please telling me why my shop images so small?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi I tried to use the import plugin but its not working . When i click on it and ask to update the wordpress and after the update it refresh the page and nothing happened . Its giving this error in the latest wordpress version which i downloaded it today from wordpress website . Your prompt reply will be appreciated .

Thanks Ahmed

transparentideas
please open a ticket with ftp and back end access to your site. http://support.transparentideas.com/open.php
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hi,

I’ve tried to use the “[categoryitems itemselection=”random”]” shortcode however it won’t display any products on my home page. I can’t see why as I have plenty of products added to the WooCommerce store.

If you require website details please message me for them.

Thanks, Dominic Sutherland

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Any chance of getting some support? Ticket #216423

transparentideas

Sorry for the delay, Please send over FTP access to your site

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I want to buy the theme, but you can supply me with the files from the demo ? including the database. I dont have time to waste with the install.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, i have another problem with the gallery that i can’t fix by myself. I want a gallery page like the page on your seasons preview. I follow the steps on the documentation, but it doesn’t work.

see: http://lnx.bluete.it/gallery/

the code in the gallery page is:

[gallery columns=”3” ids=”1722,1723,1724,1725,1726,1727,1728,1729,1730”] <!-nextpage-> [gallery columns=”4” ids=”1722,1723,1724,1725,1726,1727,1728,1730”]

what did i wrong? Please answer me Thank you

transparentideas

Hello, Please tell what kind of layout are you trying to create.

Default-user

i want a gallery 3 columns in page 1 and gallery column 4 in page 2

transparentideas

The shortcodes that you’ve provided should work. Please send a link to your site to check.

Default-user

the shortcode, like other page on this theme, doesn’t work. i had past the link in my first comment to let you see the problem. Please help me to fix it

transparentideas

Well, there are two galleries with 3 and 4 columns. do you need a sortable gallery?

Default-user

no. I need to show the 3 column gallery in page 1 and 4 column gallery in page 2. Not both gallery in every page. Tag Nextpage doesn’t work

transparentideas

oh got it, please use another page template, the one with container

Default-user

I already use it _ i don’t know how attach a screenshot of my admin panel

transparentideas

Please use full page template no sidebar

Default-user

i use full width page template (no sidebar) and this is the result: http://lnx.bluete.it/gallery/

transparentideas

If you can please send over backend access to your site, to edit the page

Default-user

I still have my problem with the gallery page. Please can you answer me????? I also sent an e-mail to transparent.ideas.com@gmail.com , even the unanswered.

transparentideas
http://lnx.bluete.it/gallery/, please dont use page break with in pagebuilder container.
Default-user

thank you Mark

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

Can Yuit change the currency?

Default-user

sorry, I meant will the user be able to change the currency?

Default-user

can a separate section for men and women products be made?

Default-user

Is there a place for social media Icons?

Default-user

sorry for all the questions I would like to buy, it say there are 8 colour schemes are all colour changeable out side of the 8. And it say 3 layout’s are these layout also changeable?

transparentideas

Yes, you can switch the header layouts there are 5 variations + colors

Default-user

Is this responsive on phones aswel?

Default-user

hi,

when i go to edit page i do not have the menu with the bootstrap or style menu, can you help please?

transparentideas

There is a page builder instead, use page builder to build your pages.

Default-user

could i please have a tutorial for this? thanks

Default-user

Hi,

I am having problems installing the page features due to the tutorial now being slightly different, is the away to use the old system in the tutorial. or a new tutorial? thank you

transparentideas

working on a new tutorial for you.

Default-user

Thank you,that sounds great.

I have installed the theme, but when accessed on on a tablet or phone the theme is not as responsive as the live demo version. I have not made any edits.

Is there something I can do about this?

transparentideas

please give me a link to your site

Default-user

The issue occurs when viewed o my iPad mini, the mega menu does not seem to be as responsive and the footer becomes horizontal instead of landscape.

P.S the icon for the social media are not showing, “icon and text” is clicked in the widget option, any help?

Thank you so much you have been extremely helpful.

transparentideas

iPad mini horizontal or portrait?

Default-user

when the iPad mini is horizontal. thanks

An how can i get the social media icons to show please, thanks.

Default-user

hi,

is there a way to add custom fonts which could be changed using the seasons theme option.

and any news on the video?

thank you

transparentideas

Yes, there is it can be easily arranged with small php knowledge, email for detailes

Default-user

Thank you,

please email me at samuel@trendbubble.co.uk.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Mark,

I have been working with the Seasons theme for a few months now, trying to get it ready for launch and have come across many issues. I’ve been able to workaround most issues with hacks of my own – the ones I’m listing are things I simply cannot figure out. I honestly feel a theme shouldn’t need to have this many fixes and hacks to work properly. I’m going to list everything I can here and if I don’t hear back within a few days (it’s already been 4 days since my last email), I’ll need to get a refund on the theme and move on. Any help you can provide would be greatly appreciated!

I’m using a child theme for http://hardinhouse.candacejoseph.com

- Portfolio short code doesn’t degrade well on iPad (horizontal) – the text moves down and leaves a large amount of white space to the right of the image slider: http://hardinhouse.candacejoseph.com/about/

- Shop has a huge space below item information when thumbnails are added: http://hardinhouse.candacejoseph.com/shop/invitation-suites/modern-marble-invitation-suite/

- Can’t change the sitewide accent color (yellow) without doing a major hack via css. As I mentioned before, the only way I’ve found to do so is to create a new stylesheet called accent-color.css and bring in my own color instead of the yellow, then import that into the style.css.

- Cloudzoom doesn’t work when there are thumbnails for products: http://hardinhouse.candacejoseph.com/shop/invitation-suites/modern-marble-invitation-suite/

- Blog images aren’t responsive on iPad (horizontal) and come in with added “data-” information – http://hardinhouse.candacejoseph.com/moody-rustic-inspiration/

- It seems p tags are stripped in the editor, so images are butting up against each other without proper spacing – http://hardinhouse.candacejoseph.com/moody-rustic-inspiration/

- I would like to completely remove the image hover affect (mosaic overlay) throughout the site

- There are many problems with the layout across various mobile devices

I believe that’s all I’ve found so far. Again, I would appreciate your getting back to me as soon as possible.

transparentideas

- Shop has a huge space below item information when thumbnails are added: —there is a br tag with 100% height in the content on products page,

- Can’t change the sitewide accent color (yellow) without doing a major hack via css. - Yes there is a secondary yellow permanent colour but you dont have to hack the css just create a child-theme,

- Cloudzoom doesn’t work when there are thumbnails for products: —it should not work on products with the gallery as you have to slide images with mouse cursor it cant be done at the same time with zooming, you can go to the back end of your site disable the gallery for products and you will get zoom everwhere,

- Blog images aren’t responsive on iPad (horizontal) and come in with added “data-” information Blog images are responsive assuming you are using mobile device, the data attributes are needed for the mosaic script

- I would like to completely remove the image hover affect (mosaic overlay) throughout the site it can be easily done, just open funcitons.php file and comment out mosaic extensions inclusion.

I am preparing an update for you and will email it shortly

Default-user

Hi Mark, Thanks very much for the quick response and willingness to help. I’ve also received your email as well and will copy / paste these responses to you there:

- Shop: “there is a br tag with 100% height in the content on products page” — This is something your theme is generating and I can’t get to

- Sitewide accent color: “yes there is a secondary yellow permanent colour but you dont have to hack the css just create a child-theme” — This is exactly what I have done but I still had to go in and find every reference of the yellow and replace it in my own child theme css (which makes it seem like a hack). Most themes have a simple setting that will allow you to choose your own hex accent colors.

- Cloudzoom: “it should not work on products with the gallery as you have to slide images with mouse cursor it cant be done at the same time with zooming, you can go to the back end of your site disable the gallery for products and you will get zoom everwhere” — I don’t want to do this because there are obviously cases where more thumbnails are needed to show alternate views of a product. I’m guessing the only consistent fix would be to disable the cloudzoom and use the woocommerce lightbox. In which case, it would be nice if the theme had styling in place for this option.

- Blog images aren’t responsive on iPad: “Blog images are responsive assuming you are using mobile device” — I see this now, however they still come in without the usual spacing between each. I’m thinking there may be an issue with the theme stripping out p and br tags.

- Removing the mosaic overlay throughout the site: “it can be easily done, just open funcitons.php file and comment out mosaic extensions inclusion” — I will need some help finding this.

transparentideas

I am preparing the update where all those features can be disabled/enabled through admin, so you wont have to looks for files. Will that work for you, I think other customers will find those settings handy as well

Default-user

I don’t know if that will be much help to me since I’m almost done with the site and these final changes are now holding up the launch. I have also had to make quite a few changes to the original theme files and don’t want to override any work I’ve already done. As you requested, I’ve emailed you with ftp access and am waiting on you to help finish out the site. Can you please let me know how long that will be so I can relay the information to my client?

transparentideas

Well, if you need just have those things done then it will be easier for us and faster for you if we access your site through ftp and make the changes

Default-user

I agree. Please confirm that you received the email and ftp access I sent yesterday.

Default-user

I’ve just forwarded both emails to you again.

Default-user

Mark, I need to get an ETA on when the site will be complete. My client is asking and we are now just waiting on your changes / fixes to launch.

Thanks

Default-user

Thanks Mark – I appreciate your work so far.

There are still quite a few issues with the theme, which I’ve listed below. My primary concern at this point is the mobile styling needs to be fixed site wide. There are too many errors to list individually, so I’ve emailed several screenshots of issues throughout the theme that you need to address before I can launch the site. If these can’t be addressed quickly, I will really need to consider moving to another theme and getting a refund on yours. It’s something I really don’t want to do since we’ve already come this far, but the clock is ticking — my client is waiting and I’m feeling quite a pinch to get it done.

Please let me know where we stand on the following as soon as you can:

There are many problems with the layout across various mobile devices (see email attachment) — Need to do an overhaul of the mobile styling across the site.

I would like to completely remove the image hover affect (mosaic overlay) throughout the site. // Your comment: “If you go to Images Tab on Seasons Theme settings, there will be an option to remove media effects.” — Turned off as suggested and there is no change. Images still have the zoom affect with crosshair; also images still have data- info coming in on posts.

Portfolio short code doesn’t degrade well on iPad (horizontal) – the text moves down and leaves a large amount of white space to the right of the image slider: http://hardinhouse.candacejoseph.com/about — Needs to be fixed as part of the overall mobile styling overhaul.

Can’t change the sitewide accent color (yellow) without finding every instance of the yellow in YOUR stylesheet and bringing it into my child stylesheet, and replacing it with my own color. — This is still an issue for me for ease of future changes.

It seems p tags are stripped in the editor, so images are butting up against each other without proper spacing – http://hardinhouse.candacejoseph.com/moody-rustic-inspiration // Your comment: “Blog images styling, removed the P tag filter” — Checked on this again since you said it was fixed but P tags are still being stripped in the editor.

Default-user

Mark,

Just wondering if you received this email from 5 days ago… I have a meeting with my clients today and am needing an ETA on the rest of the fixes from you.

Thanks

transparentideas

Got it and already updated the theme.

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 1-2 years
davtech Purchased

Hi,

What better way to make the color change of [iconmenu]?

thanks,

transparentideas

through settings, each icon menu set can have hover and normal colour setting (see shortcode’s description)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi Mark, i’m here again. I have another problem with grid system for my post.

Look this link: http://lnx.bluete.it/aperitif-beachwear/

I use this code in text mode – classic editor (because page builder & visual mode don’t work):

<div class="container-fluid cont"> <div class="row-fluid"> <div class="span6" /> <div class="span6" /> </div> </div>

but the post does not have any formatting. How can group this text in two columns?

Thank you

transparentideas

Use bootstrap 3 grid, container-fluid change to container, row-fluid to row span6 to col-md-6

Default-user

without row-fluid this is the result for blog page: http://lnx.bluete.it/blog/ (see the second post) How can i fix that?

Default-user

So Mark i understand well the problem. If i use fluid, the widht post adapts to content, in the blog page too, but i can’t use span5 and span5. I can’t divide the text block in two columns.

If i use bootstrap with no fluid, i see two columns but the block text doesn’t adapt to the content in the blog page. Can you help me please?

transparentideas

well no there is no way to use grid system in the blog posts, but on static pages

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi Mark, i’ have another problem with this wordpress theme, a big one. In the shop page, the filters in the sidebar don’t work. How i can resolve this problem?

Look at this page: http://lnx.bluete.it/shop/

Thank you very much

Anz

Default-user

scuse me Mark, but where i can set the url for the social icon?????

transparentideas

Update is comming

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 2-3 years

how the update is done through the mega menu? I did not find this option in theme and need to change the image that appears on mega menu.

transparentideas

The option of the mega menu appears on the second level menu items only

Default-user

Yes, but where I edit the megamenu? I need to modify that default theme banner and change the destination link.

Default-user

very grateful.

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