Discussion on Second Touch — Powerful metro styled theme

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695 comments found.

Theme: second touch v2 Plug-jn: Metro Visual builder Wordpress Version: 4.4

When selecting +add section to visual page builder it is grayed out and doesn’t load. I have it activated on the page and under settings I have pages checked so that it can be used.

Hi,

Most likely you just need to update the theme to its latest version 1.7.6. and Metro Visual Builder to 1.9.1. Please, follow steps described in this article.

However, if you already use the latest versions, please, submit a ticket at our support center and provide link to your site, your WP-login and password, and FTP access data. Our coders will check this issue.

Thanks!

Best regards,

Crumina

HI, I just bought this WP theme. When I was in the page of “Layerslider import”, I coludn’t find any “Demo Content” folder in my download package. Therefore I could not import it. Besides, I can NOT auto-update even I paste my purchase code as well.

Regards,

Cannon

Hi Cannon,

You can import demo content from Appearance>Import demo data section. Layer slider will be imported as well. Before starting import , make sure that you don’t have Wordpress Importe plugin installed/active on your site, because it will interfere with importing demo data.

If your current theme version is 1.7.6., it means it is the latest one. When we release a new version, you will be notified about it per email and there will be a new version available in the Updates section of the admin dashboard.

Best regards,

Crumina

Hello Crumina team, i have just updated the theme to www.drpanno.com.

it has resulted in the editing bar at the top of the page not visible when editing, even though this is enabled in the profile.

After the update i saved the settings in the theme options but no plugins we set to update,

previous to updating the them, i did update all the WPML plugins and SEO Yoast plugin.

I would like to know is there something i am missing why its not possible to see the menu editing bar.?

I have also added a new post to the english side of the blog and this is not showing.

I do have a wp-cache plugin installed, and the cache was deleted.

any help on this would be very much appreciated..

Kind regards

Sorry, about this i tried to clear cache again and now its working,, False alarm..

have a great new year…

Happy new year! :)

Hi,

I have a problem with the “likes” icon in the share module. The icon is not displayed. You can see the issue here: http://linkom.it/boxdoccia/prodotti/j-65-mensola-reggivetro

Thanks

Hi Sudiotopo,

We checked on our development site, but there is no such issue there. Could you, please, submit a ticket with link to your site, your wp-login credentials and FTP access data? Our team will take a closer look at this issue.

Thanks!

Best regards,

Crumina

Hi,

I have tried to create a ticket, but when I go to http://crumina.net/submit-ticket after fill the user and password and I click Login I am redirect to a WordPress login panel; here I have fill again with my user and pass, but I get the error message “The password you entered for the username studiotopo is incorrect. Lost your password?”. I have tried to click “Lost your password?” to reset it, but I do not receive any email for resetting the pass…

Hi,

Your Envato username and password don’t work at the support center. You need to create an account first and then you will be able to submit a ticket.

If you though have created an account, please, send us your email address to info@crumina.net so we could reset the password for you.

Thanks!

Dear customers,

Since WP Updates service, that was integrated in our themes before, stopped working, we kindly ask you to update your themes manually as described in documentation. After that auto-updates function will work again for further updates.

Thanks for your attention!

Best regards, Crumina

Hola. Acabo de comprar la plantilla Sencond Touch. ¿Cómo puedo obtener sus archivos PSD? Gracias. __

Hi. I just bought the Sencond Touch template. How I can get the PSD files? Thank you.

Hi,

Please, email us to info@crumina.net and we will send you all PSD files for this theme.

Best regards,

Crumina

Hello,

The site in question is www.drpanno.com

the metro menu works fine and shows images on the spanish version, but when i switch language to english = http://drpanno.com/en/ the images are missing form the menu.

Please can you help i have tried to find the solution

Kind regards

Hi,

Please, make sure that you customized English menu through Metro Menu Customizer, when English mode is enabled.

If you did, but the issue is not resolved, please, submit a ticket and send us link to your site with your wp-login credentials so our team could take a closer look at this issue.

Thanks!

Best regards,

Crumina

there is any way to make the theme RTL?

Hi!

Yes this theme supports RTL. But we never tested it on live projects. If you decide to use this theme and find any issues with RTL, we will help you to fix them.

Best regards,

Crumina

i know my support is gone, but is there a chance that i cant see anymore the THEME OPTIONS? i cant cange my custom css anymore-..

Hi,

Please, submit a ticket about this issue and provide us link to your site, your wp-login credentials and FTP access data. Our team will check on this issue more detailed and will help you to fix it.

Best regards,

Crumina

Hi! Im interested in buying this theme but I would like to know if i can add more than 6 menu items without problems. I don’t mind if menu goes under logo because of total width but i need the responsive function as showed at demo.

Hi,

Yes, you can add more than 6 items to the menu. It won’t affect responsiveness. There is also an option to make the items smaller in size that will allow you to fit more than 6 elements in one row.

Best regards,

Crumina

Hi,

I’ve just updated the Second Touch theme, following the update, the logo, favicon and custom background disappeared. I checked theme options and they no longer appeared in there. The logo and favicon have been reuploaded and are showing up fine, but for some reason, the custom background wont tile properly, below is an image of the settings I have set for it:

http://i63.tinypic.com/f1giu9.png

the site is here:

http://fruitvale.school.nz/

The second CSS snippet is the one I already had in there, I’ve copy/pasted it again, but still no luck. Thanks.

Could you, please, submit a ticket at our support center and provide us link to your site, your wp-login credentials and FTP access data? Our team will check this issue.

Thanks!

Yep, thanks, will do. :-)

Hi,

I’m getting a Malware warning on your Forum/Support website, as I know that it is the legitimate website, because it was bookmarked, I ignored the warning and accessed the website, but I’m getting a ‘Page Not Found’ error message for the forums and updates section, any idea why this is happening?

Hi Tassie,

That forum is no longer used for supporting. It was detected as malware by mistake. Our team already sent request in order to exclude that site from the list of dangerious.

If you needed to download some plugin, please, submit us a ticket and we will send it to you.

Thanks!

Best regards, Crumina

Okay, we’ll update our support, which has always been excellent, and submit a ticket later. Thanks.

When using Metro Visual Builder (3 column layout) how do you center the contents of the columns/modules. I want to center the Tile flip within the column. Similar to what yo have done on the second touch demo theme sitehttp://theme.crumina.net/second/theme-features/ http://www.cbmtech.com/

Hi,

On that page from our demo we used Presentation Boxes module. In order to make the same layout, you need to make one column in the row, add Presentation Boxes module to it, and add required number of elements in module settings. They will be aligned automatically within the row:

http://prntscr.com/ah57hc http://prntscr.com/ah57jz

Best regards, Crumina

Our mobile Tile menu doesn’t show the menu titles. Our menu is set to classic. Is there a setting to change the color to black or to show the menu titles. I am not sure, this only happened after setting up the child theme.

The fix worked for our mobile site. However, the Crumina Tile widget menus are no longer showing icons. I don’t know if this is related. I tried deleting the widget and re-adding it. The icons show up in the Metro-menu editor. Is there a fix for this? Sorry for all the trouble.

Hi,

Please, submit a ticket about this issue at our support forum http://crumina.net/submit-ticket/ . Once it is fixed, we will send you the fixed files.

Best regards, Crumina

i need four columns in the footer

Hi Mijael,

It requires modification of theme files. You can submit a ticket with this question and our team will advise you on how to implement it.

Best regards, Crumina

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