Discussion on Second Touch — Powerful metro styled theme

640 comments found

Hi,

I am trying to change the content of Crumina slider.

all i want to do is to change the text, few images and keep the layout as it is in the original theme.

I tried these things: 1) in wordpress -> LayerSlider WP ->

Editing Slider: Crumina Slider
tried removing few layers, added one layer in slide #1.
and even after clicking on "Save Changes" (which runs few seconds), it  
does not change anything on my website.

am i missing any steps here?

Thanks Mel

Crumina

Thanks for instructions! We followed them. Please, check your mail. We sent you a feedback on this issue.

Kind regards

Default-user

Thanks a lot, your support is amazing as always! appreciate that quick help.

Crumina

Always welcome :)

Hello I updated the plugin for layerslider from your download pack and its missing the purchase code, this means that i am unable to edit parts of the slider.

how do i get this working again please?

Kind regards

Crumina

Hi,

Layer slider is a paid plugin and it asks to enter purchase code of the plugin (not of the theme) to get updates automatically.

We have extended license for this plugin, but we cannot provide it to our customers. Therefore, we post all the latest versions of it on our support forum. You can download them from there and update manually via FTP. http://support.crumina.net/index.php?/forum/19-layer-slider-update/

So, please, just ignore the message about the license.

Thanks!

Kind regards

Hello

Just wondering how to make the sections called feature boxes on your demo page: go to Features / theme features? the top section has three icons with text to the right of them?

I dont see this option for a feature box in the add element section of the visual composer?

Kind regards

Default-user

is there any documentation as i am unable to get the icons to the same size as the demo , nor can i set the color or get them to change color on hover. etc

here is a view of the page http://drpanno.com the section is just under the main text body.

I have used firebug to check all your settings, but i am not getting the same result..

many thanks in advance

Default-user

I thin k i have found problem, i added the = px at the size, and i guess i¡f i remove the # from the color that will work,,

Bingo, sorry to trouble all fixed

Crumina

No problem :)

Hi,

How do I make room in the contact bar the top to fit more text in there? Is there way to extend the amount of text?

See top bar text currently stacked on top of eachother and fall out of the grey bar. http://vippaints.com/

Thanks

Crumina

Hi !

In theme options -> main options -> custom CSS please change

code

#top-panel .top-info {width: 350px}

to this one
#top-panel .top-info {width: 100%}

Thanks

Modules are acting funny. When selected the editable content area is grayed out. screenshot

or view here http://www.sunbaymarketing.com/bjj/screenshot.png

Crumina

Hi, please update the theme to the latest version-1.7.1. and the problem will be resolved. You can refer to theme documentation on updating for help http://support.crumina.net/index.php?/topic/2883-how-to-update-the-theme/#entry10703

Thanks!

Regards

pixel-envy

Are you no longer supporting auto theme updates?

Crumina

We have added auto update feature in version 1.7.1. If you update now, you will be able to receive update notifications and update to further versions directly from admin dashboard.

I am having a strange problem. I have a page with an image module on the left and text module on the right. The weird thing is that the text I am adding to each text module is not saving and overwriting it with text from the top text module. See page below for example.

http://vippaints.com/classes/
Default-user

I am also getting this error when trying to update the visual composer. “An error occurred while updating WPBakery Visual Composer: Update package not available.”

Crumina

Hi,

Probably the reason of the problem is the outdated theme version. Please, update the theme and all plugins to the latest version. You can refer to our theme documentation for help http://support.crumina.net/index.php?/topic/2883-how-to-update-the-theme/

With regard to Visual Composer, you need to update it manually via FTP. Please, find the latest version of the plugin and update instructions following this link http://support.crumina.net/index.php?/topic/4134-version-443/

If the problem remains, please, send us to info@crumina.net link to your site with your wp-login credentials and FTP access data. Our team will check it.

Thanks!

Kind regards

hello
Loved the theme bit the animated sections are not behaving in chrome Version 41.0.2272.118 m (64-bit) as it is doing in IE 10 or 11.

what would be the problem. thanks

Crumina

Hi,

Thank you for information! We just checked this issue, but animations work the same well in both IE and Chrome 41.0.2272.118. If you have any extension installed in your browser, we’d appreciate if you mail us to info@crumina.net some screenshots of browser console. We’ll check them.

Thanks!

Kind regards

Hello

I have a question related with the license. We want to teach a customer how to manage wordpress with this theme installed on it in our test domain. After this we will install it definitely on his domain and remove from ours. Could this be a problem with the regular license? We are almost sure that everything is correct, but we prefer to ask just to be sure of it.

Thanks in advance.

Crumina

Hi,

There will be no problem, if you act this way. Domain will be only one in the end and it doesn’t contradict license agreement.

Kind regards

hi , how can i have a slide gallery in the porfolio page?

Crumina

Hi,

You need to go to Options>Portfolio options>Portfolio image display and select “Slider” mode http://prntscr.com/6uq0ry

Kind regards

Hello

I think I’ve found a little bug. If I try to insert a shortcode inside the Shortcode Module, without a title, it also inserts an empty p tag. Is it really a bug or am I doing something wrong?

Thanks

Crumina

Hi,

This is a Wordpress bug. As a solution you can install this plugin https://wordpress.org/plugins/disable-automatic-p-tags/ We’ll add this solution in future theme updates.

Kind regards

Default-user

Thanks!

Please indicate how you get the demo of this theme. thanks

Crumina

Hi,

Please, refer to theme installation topic, that you can find on our support forum http://support.crumina.net/index.php?/topic/1544-second-touch-installation/ or in your theme package in “Documentation” folder.

Before you start import, please, make sure, that your instalallion is clean, without any additional plugins, like Wordpress Importer plugin. If you though have some plugins installed, deactivate them and start importing.

Thanks!

Regards

Hi, i buy your theme and I buy a LayerSlider license. I import the demo data and I have a problem with the slider. it does not appear on the theme. ([LayerSliderWP] Slider not found) It is possible to hel me for this? Thanks a lot!

Crumina

Hi,

Please, send this question to our support email info@crumina.net and we will send you the sample demo slider.

Thanks!

Regards

vcollos Purchased

The Visual Editor does not work in wordpress 4.2 update when it comes out ???

Crumina

Hi,

I assume, that you are using old version of the theme. Please, update it to the latest version following instructions from this topic http://support.crumina.net/index.php?/topic/2883-how-to-update-the-theme/

Thanks!

Regards

Hello,

Bought this theme a while back but did’t use it. Now I want to. My biggest problem with it is how do I reduce blog post images? They are way too big. How do I reduce to 600 width max? and even less height? Also, is it possible to have it Boxed? I’m not a huge fan of full width??

Crumina

Hi Molaposh,

Please, send us the copy of your comment and your item purchase code to info@crumina.net . We will provide you support on your questions.

Thanks!

Kind regards

We recently migrated our corporate site which is using this theme from one set of hardware in AWS to another set of hardware and we are having a few issues with images showing back up in the clients list and team members lists. The migration simply involved copying the wp directory to the new machine and doing a backup/restore of the mysql database. No url changes should have been made. Seemed like it would be pretty straightforward, but alas these darn images! All other images on the site in other pages are just fine. Are there any obvious things that we missed in this migration?

Any help is appreciated.

Crumina

Hi,

We recommend you to try Duplicator plugin for migrating your site. It ensures complete copying of your data including images. More detailed on how the migrating process goes you will find on the plugin page https://wordpress.org/plugins/duplicator/

Kind regards,

Crumina

Hi, I have a client uses this theme but is no longer able to reach the original designer – but the client wants me to update the theme. Is there a way to prove the client did pay for a license and get access to the updated theme and future versions?

Crumina

Hi!

Please ask your client find “Purchase Code” of theme and please send it to our mail info@crumina.net

We will send you latest version of theme. And ifrom latest version of our theme with that purchase code you can receive theme updates from Wordpress admin panel.

Thanks.

bluclay Purchased

Hello, I was just about to change something on the page builder and it is completely gone, there is no page builder any longer on any of the pages on my clients site, the site is fine and all there but I have no ability to change anything everything has disappeared. Is this because I need to update the theme and Wordpress? I have not updated to the latest version of WordPress, this site has a ton of custom CSS and other coding in it please advise what I should do.

Crumina

Hi,

Most likely, you need to update Wordpress, all plugins and the theme to the latest version. The latest versions of the plugins bundled with the theme you can download from our support forum http://support.crumina.net/index.php?/forum/16-plugins-updates/

In view of your customizations, it is recommended to move all modified files to the child theme and update the theme to the latest version (1.7.2.). You can find information on child theme usage in this topic http://support.crumina.net/index.php?/topic/4090-child-theme-application-instructions/ and information on theme updating in this one http://support.crumina.net/index.php?/topic/4072-theme-updates-if-your-current-theme-version-not-older-than-171/

Thanks!

Kind regards,

Crumina

Default-user
bluclay Purchased

I don’t have the child theme installed so should I back the site up, install the new parts of the new version of the theme in the child theme and then update to WordPress?

Crumina

Hi,

You can download theme package, where you will find the child theme. Child theme is needed to store customized files in it. So you need to install it and copy all customized files in it in order to keep them safe after you update the parent theme.

After all customized files are copied to the child theme, you can update the parent theme.

In any case it is recommended to make backup of your current version. If something goes wrong, you will be able to restore older version.

Thanks!

Regards,

Crumina

Hi, I’ve a small question…I’ve made a “presentation boxes” in a single colomn. I’ve added 5 boxes.The presentation is not centered.

https://dl.dropboxusercontent.com/u/55937842/screenshot.jpg

How can i do to center this?

thanks

Crumina

HI!

Please add following code to Theme options -> Main options -> Custom CSS field:

.features_module{text-align:center}
.features_module .columns {display: inline-block; float: none;}

It should help.

Thanks

weberonweb

Hi, I’ve tried but nothing change…

Crumina

Please. try the code below instead of the first one.

@media(min-width:800px){.features_module .two {
  width: 20%;
}
}

Thanks!

Hello.

And the admin console also translated into Russian?

Crumina

Hi,

Yes, admin console is also translated into Russian.

Cheers,

Crumina

Default-user

thank you very much

Crumina

Hi,

Thank you for your remark! Now it is fixed.

Cheers

Crumina

Hi,

We cleared cache and now the site is looking correct.

You can send us email to info@crumina.net, and on Monday we will send you screenshots of the admin console in Russian.

Cheers

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