Discussion on Second Touch — Powerful metro styled theme

513 comments found

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Its easy to show me, how i can add a facebook like button in every product. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Fatal error: Call to undefined function get_pagination_links() in /var/www/cruminan/data/www/theme.crumina.net/second/wp-content/themes/secondtouch/templates/content.php on line 37

http://theme.crumina.net/second/author/admin/   
Crumina

Thanks for your report – already fixed.

Seems we need to update wordpress and plugins demo site. There are no such issues in the version we sell on ThemeForest.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
Lenny_ Purchased

hello, i have problem with WPBakery Visual Composer on your theme, after installation 1st time plugin works, but don;t save edited pages, then when open again it fteezes on start, do you know how to fix it? thanks

Crumina

Hi!

There must be some js error or so. We need to check what caused such behavior. Please, send us to info@crumina.net link to your site with your wp-login credentials and ftp access data.

Thanks!

Regards

Default-user
Lenny_ Purchased

hi, i sorted it out, disabled WPBakery and edited sites on metro builder

Crumina

Both of the plugins work on our installation. I suppose, that when you were building page with Visual Composer, Metro Visual Builder was active too. In this case, Visual Composer doesn’t work properly. To make it work, you have to disable Metro Visual Builder inside page in “Activate Metro Visual Builder?” section. Please, see this screenshot http://prntscr.com/43i4gh

Thanks!

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I’m trying to access the live preview from a tablet but it shows me the Atlantic theme instead of the Second touch theme. Using a desktop it’s ok.

Crumina

Hi Francesco!

Thanks for your report! That is very important for us. Now is night in our country but tomorrow morning we will fix that.

Thanks again and regards.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Did you build the page slider or is it a plugin that can be purchased? It is pretty awesome! If it’s custom, can you be hired to create a slider like this for a client?

Thanks!

Crumina

Hi!

This is a built-in plugin, that can work only within Second Touch theme at the moment. But very soon we will release plugin version, that will be compatible with any Wordpress theme and will be sold on Codecanyon.

Thanks!

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
rita359 Purchased

Still waiting on the update. Until then, the theme is unusable because of the buggy builder.

Crumina

Hi Rita. Next update will be released very soon. Tomorrow will try to upload new theme version where issue with Page Builder speed was fixed to TF.

Thanks

Default-user
rita359 Purchased

Hi, still no new version. Please tell me when to expect it, It is really hard to work with the theme that way.

Crumina

Hi Rita!

Seems you missed the latest theme update. We released new theme version as told you before. Version 1.5. was released on July 17.

Please update theme. After that go to wp-admin -> appereance -> install plugins and update plugins to latest versions and everything will be fine :)

Regards

Default-user
rita359 Purchased

Ops, sorry, missed the notification. Thanks, will update!

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
Lenny_ Purchased

hi, how can i bulid this kind of pages: http://imgur.com/guTS3C4 ?

Crumina

Hi Lenny!

This page is built with “Image” and “Presentation vertical” modules in the first row. And all the rest in the page is “Presentation box” module.

http://prntscr.com/43i31g

Thanks!

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Congratulations for this Theme!

I have a small problem, when I call Layerslider WP slides with the command: [layerslider id = “1”] , I only listed one of the layers, but when I called a second time in the ShortCode Module it shows all layers (as they should) but duplicate, with the command: layerslider id = “1”

How can I fix this?

You can see the problem here : www.fotosoluciones.com

Thanks for the help

Default-user

but when I called a second time in the ShortCode Module it shows all layers (as they should) but duplicate, with the command:

layerslider id = “1”

Crumina

Hi!

1. Please do not double your messages. We see them.

2. Please update theme to latest version. Also please go to Appearance -> Install plugins and update plugins to latest versions – there a lot of improvements was done.

3. Sorry but I Don’t see now that issue on your site http://awesomescreenshot.com/04336ctv28

4. If issue after update theme and plugins will not resolved – please write to our support mail info@crumina.net with wp-admin login and password – we will check and fix all.

Please note that now is Weekend and we also need to some little rest ;-)

Thanks and Regards

Default-user

Dear support team,

All plugins and wordpress are updated,

- That’s the appearance with the call :

[layerslider id="1"]
http://www.subirimagenes.net/i/140719104522370394.jpg

There isn’t layers, buttons,...nothing

- That’s the appearance with the call :

[layerslider id="1"] <br class="mvb_break" /> [layerslider id="1"]
http://www.subirimagenes.net/i/140719104522124060.jpg

The layers appears but are double (you can see it in the film control, Pause /Play/Forward,... )

I’am going to send a mail to info@crumina.net . Thanks

Crumina

We re-imported slider content and now issue seems to be solved.

Regards

Crumina

But you use not latest theme version. You use 1.4 – few days ago we released 1.5 with speed improvements for author dashboard. Please update theme and after that update plugins.

Thanks

Default-user

Thank you very much, great support and theme !!!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
BWildesen Purchased

How do I remove the page name from each page? I would like the slider to be directly underneath the menu, however it now has a banner for “home” and I can’t figure out where/how to remove that option.

Thank you!

Crumina

Hi!

To remove page title from home page you can if you change page template to “For page builder” http://prntscr.com/453la2

To remove page title from all pages, please, add this css code to Options>Main Options>Custom CSS

#stuning-header {display: none;}

Thanks!

Regards

Default-user
BWildesen Purchased

Thank you for the reply, unfortunately it didn’t work. Am I missing a step?

Crumina

Hi!

I rechecked the code. It works for me. Please, make sure you insert it without pre, /pre tags.

If it doesn’t work either, there could be several reasons for that

- you have no writing permissions for css/options.css file

- you use cache plugin and have to clear cache

- there is a mistake in one of your other css codes

Please, check that points.

Thanks!

Default-user
BWildesen Purchased

I’m trying to check all of that, I’m still having issues. I’ll get a friend to help look at this and see what I’m not understanding.

New Question: I tried to activate my visual composer and it states that my key is not correct. Suggestions?

Default-user
BWildesen Purchased

Scratch my original issue. I went back and reinstalled the demo info. I’m starting from there, which eliminates the original issue. Thank you for your help! I’m still having issues with the key for the visual composer, though. Thank you for being so responsive!

Crumina

Hi!

Visual Composer is a third-party paid plugin,to which we don’t provide license key. But we post all the newest versions of if on our support forum. You can download the latest version there http://support.crumina.net/index.php?/forum/18-visual-composer-update/

Thanks!

Regards

Default-user

Thank you!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hello GREAT theme. I have completed a site with it, but I have noticed a couple things. (1voiceworldwide.com) 1. Site pictures disappear – Been going on since I purchased the theme. Always having to re-add them. 2. Menu not working in responsive mode.

Thanks for your help. Client has a huge meeting and need to be completed for it.

Crumina

Hi!

Thanks!

All those issues must be caused by old versions of the theme and plugins. Anyway, we’d ask you to send us your wp-login credentials and ftp access data to check that more detailed and update it for you. Our email is info@crumina.net

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
FP_1 Purchased

Your installation instructions for this theme do not work. I have asked repeatedly in your support forums for assistance and I’m getting nowhere.

IT SHOULD NOT BE NECESSARY FOR ME TO PROVIDE MY SITE ADMIN PASSWORD TO YOU JUST TO GET THE THEME INSTALLED.

Why don’t you have proper, functioning documentation for doing something as simple as installing your theme correctly?

Crumina

Hi Mike !

We try to install theme a lot of time and all works perfectly for us. In a few hours we will release video instruction for that.

You get assistance on forums but now is 8 AM in our country You write your posts when night was in our country and we can’t answer forum questions 24/7 sometimes we need to sleep.

What security risk can be if you give us admin and password ( TEMPORARY ) from CLEAN wordpress install? There can be only wordpress files. That files is not a secret for us.

We write documentation and install theme by that documentation more than one time. As I write before – today we add video also.

Default-user
FP_1 Purchased

A video would be great. Please be sure it includes ALL necessary steps, and that you are starting from a fresh, clean install of WordPress. There is without a doubt something missing from your written instructions because they simply do not work. Despite hours of trying, I am still missing images, I have duplicated menu options, the footer is screwed up, and on and on. I have completely deleted and reinstalled this theme no fewer than a dozen times now. Please forgive me but this has gotten to the point of being absurd.

Where do I need to send the name and password? I would really like to watch how you do this.

Default-user
FP_1 Purchased

To see for yourself how aggravating this process has been, try installing your theme using just the current existing documentation. It does not work. I was sent the following link that supposedly tells me how to install the theme. It is not helpful.

http://support.crumina.net/index.php?/topic/1544-second-touch-installation/?p=5527
Default-user
FP_1 Purchased

I hope your video shows how to install the theme and import the demo content so that the result after everything is complete is a functioning site that looks just like your demo site. Thank you.

Crumina

Hi Mike!

We created video tutorial on theme installation. Please, view it here https://www.youtube.com/watch?v=P3d8DXZ7Yyw&feature=youtu.be Also we have attached the latest theme version to one of your forum topics. Please, use it for installation http://support.crumina.net/index.php?/topic/3257-more-installation-trouble/?p=12324

Thanks!

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
FP_1 Purchased

Thank you for this.

I haven’t tried the installation yet, but I’m curious why, in the video above, all the button images are missing after the installation. Once complete, the site generated in the video does not match the example site here on ThemeForest, I assume because the sample images are no longer included in the installation. You can see that the images are missing in this video after the installation completes (at approximately the 2:02 and 2:12-2:14 points in the video). In your demo on ThemeForest here, http://theme.crumina.net/index.php?theme=secondtouch, there are images for “design trends”, “ferrari”, “our team”, etc. but in your video there are just camera icons for all of the buttons. The first time I installed your theme, even though it didn’t work correctly, the images were included (I sent you a message in the support forums about one of them). Now the images are missing (in fact I sent you a another message with a long list of missing images that was generated during the installation process).

Please tell me, are the sample images supposed to be included as part of the install or not?

Thanks again,

Mike

Crumina

Hi Mike!

The images are intentionally removed from installation version to make it easier and faster. The structure of the theme, that you get, is the same as on demo version, but without images.

There is another installation with help Duplicator plugin, that doesn’t come in official version of the theme, but does include all images.

If you need all demo images, we can send you files for duplicator and sample video tutorial. Please, send your request for files for duplicator over info@crumina.net

Thanks!

Default-user
FP_1 Purchased

Yes, please send the installation instructions, sample video tutorial, and help for the Duplicator plugin so I can give a better demo of the theme.

I appreciate your attention to this matter. Thanks,

Mike

Crumina

Mike, please, send us email to info@crumina.net, so we could attach files to the email. Unfortunately, it is not possible in the comments section.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello Crumina People,

IF i add content into the metro Visual Builder sections, does this mean that the content in the main content section of wordpress does not show on the page?

Kind regards

Crumina

Hi!

Yes, that’s right! Itis possible to show either content of Metro Visual Builder, or the content of the Wordpress editor. If possible, move content from Wordpress editor to Text module of Metro Visual Builder.

Regards

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