245 comments found

  • Beta Tester
  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • United States
rodney71 Purchased

I have a rather urgent need. it seems the “pricing” menu item (which I have renamed to “services”) has disappeared from the navigation on my site. I emailed you a couple times over the past couple weeks but I guess you might be too busy. I’m hoping you see this and are able to look into my email that has FTP info.

thank you, Rod Sawatsky

Shorti

Solving via email.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States
thehman7 Purchased

Hello!

Just bought this theme, love it! Followed standard install, just started updating the logo, backgrounds, etc. However, I can’t seem to get any of the skills or works posts to display. I have created multiple posts for both following the help.pdf and the section is just blank. (Yes the posts are ‘published’).

I also installed the two plugins and activated but still no luck. Any suggestions?

Shorti

Thanks for purchasing! I’m currently trying to direct all support requests to email. Please visit my new support page and contact me with any questions or issues you have with one of my themes: http://shortithemes.com/support/

I will respond faster if you use my support page as opposed to posting in the comment section.

Thanks for understanding!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I really like this theme and would like to purchase it, my only question is about color scheme.

Can you change it from black anywhere? Even if its just the main background and the transparent boxes are left black….my logo is purple and I’d like to incorporate that into it somewhere.

Thanks

Shorti

I’m currently trying to direct all support requests to email. Please visit my new support page and contact me with any questions or issues you have with one of my themes: http://shortithemes.com/support/

I will respond faster if you use my support page as opposed to posting in the comment section.

Thanks for understanding!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi there,

Really love the theme, and have it working almost perfectly. There’s one problem I have, and one question:

1) The Contact Form When an email is sent, I’m not seeing the confirmation “Message Sent” text appear. I’ve double checked the theme and everything seems to be where it should be, and I don’t want to mess around with the CSS too much and cause any damage.

Can you help? Here’s my site: http://www.ben-franklin.co.uk

2) Is it possible to change the header picture to a video instead? I’d really love my Showreel as the first thing people see.

Many thanks, Ben

Shorti

Thanks for purchasing! I’m currently trying to direct all support requests to email. Please visit my new support page and contact me with any questions or issues you have with one of my themes: http://shortithemes.com/support/

I will respond faster if you use my support page as opposed to posting in the comment section.

Thanks for understanding!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Has anyone heard from Shorti in the last 12 days?

Shorti

Thanks for purchasing! I’m currently trying to direct all support requests to email. Please visit my new support page and contact me with any questions or issues you have with one of my themes: http://shortithemes.com/support/

I will respond faster if you use my support page as opposed to posting in the comment section.

Thanks for understanding!

  • Beta Tester
  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • United States
rodney71 Purchased

Hi mhpalmieri , my experience has been that it can take several weeks to get a response but if you persist and resend your emails he will eventually get back to you. Not the best customer service but he’s not off the grid entirely. I would try again.

Shorti

I’m currently trying to direct all support requests to email. Please visit my new support page and contact me with any questions or issues you have with one of my themes: http://shortithemes.com/support/

I will respond faster if you use my support page as opposed to posting in the comment section.

Thanks for understanding!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello Shorti,

Love the theme and I am using for my personal site. One question. With the Blog, there is a divider on the top of the first blog entry. Is there any way to remove it off of the first entry and still keep the divider for the remaining entries?

Under where it says Blog, there is a horizontal divider between the word blog and my first entry. I want to take that out.

Thanks!

Shorti

Thanks for purchasing! I’m currently trying to direct all support requests to email. Please visit my new support page and contact me with any questions or issues you have with one of my themes: http://shortithemes.com/support/

I will respond faster if you use my support page as opposed to posting in the comment section.

Thanks for understanding!

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
drmedia1 Purchased

- d down in Fl. I am having a problem. How do I kill the entirety of the blog aspect? I have tried unsuccessfully to kill all blog activity coming in and i am still getting spam and unwanted peeps looking in. Please advise also if you have a pending update.

I also still have issues with the mobile view where it is still not reacting properly when viewing certain parts of the site. Issues like the button to move you back to the top of the screen is not working, clicking on a gallery image and when it blows up, there is an alpha screen over the top clouding out the view, stuff like that going on. I am getting ready to now fully finish this thing off and need it to be 100%.

I also have a question about integrating video and also how to set up the image so when in responsive mode the site auto centers my main image and video so that it is not cut off on load up.

I would also like to know what can be done to make the site much lighter for load up. It is taking a painful long time to load on man different devices for people I have been having them test my marketingman.biz site on there phones and tabs with. I watched on take more than 4 minutes to load with full bars on a 4g device? WOW breathtaking slow speed lol!

Can you please look into this? I will send you my log in info and more detailed info on the issues in functionality. Just let me know where you want me to send it mate. Keep up the great work on this, you are a very talented young man, I wish you great success.

Kind regards.

Shorti

I’m currently trying to direct all support requests to email. Please visit my new support page and contact me with any questions or issues you have with one of my themes: http://shortithemes.com/support/

I will respond faster if you use my support page as opposed to posting in the comment section.

Thanks for understanding!

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • Exclusive Author
swiftmed Purchased

Hi,

Fantastic theme. How do I make the footer copyright text permanently visible, rather than just when scrolled all the way to the bottom.

Shorti

Thanks for purchasing! I’m currently trying to direct all support requests to email. Please visit my new support page and contact me with any questions or issues you have with one of my themes: http://shortithemes.com/support/

I will respond faster if you use my support page as opposed to posting in the comment section.

Thanks for understanding!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

how do change the video post settings

Shorti

Thanks for purchasing! I’m currently trying to direct all support requests to email. Please visit my new support page and contact me with any questions or issues you have with one of my themes: http://shortithemes.com/support/

I will respond faster if you use my support page as opposed to posting in the comment section.

Thanks for understanding!

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 3-4 years

Hi,

already tested with WP v3.6 so that we can safely update?

Thanks!

keyhanjun

Just updated by now. All seems fine – no problems found! :)

Shorti

Great! :)

keyhanjun

Glad to see you are back! :)

Shorti

Yes, amazing isn’t it?! I was swamped with client work. Now I’m back full force. ;)

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

Hey guys – Does anyone know if Shorti IS HE OK? Has anyone been able to contact him?

Please advise to all.

Kind regards everyone.

Shorti

Sorry drmedia1 for the delay, I’m catching up on all emails today. For everyone else, please visit my new support page and contact me there for all support.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hey there. Just downloaded your theme. I cannot seem to get the menu buttons to work on the left side. They simply point to #pagename. How do I correct that?

And if anyone else can help I would be greatly appreciative.

Shorti

Thanks for purchasing! I’m currently trying to direct all support requests to email. Please visit my new support page and contact me with any questions or issues you have with one of my themes: http://shortithemes.com/support/

I will respond faster if you use my support page as opposed to posting in the comment section.

Thanks for understanding!

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
kat662 Purchased

Hey Shorti, sent you a rather urgent email. Can you let me know if you got it? Thanks! K

Shorti

Sorry for the delay kat662, I’m catching up on all support emails today.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
kat662 Purchased

Does anyone know how I add a link to the sidebar nav???? Please help! Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Quick question – is there any way to have all of my work expanded (all contents viewable) by default? I don’t want to have them all under the same header, but I also don’t want people to have to figure out that they have to click each header. Thanks!

Shorti

Thanks for purchasing! I’m currently trying to direct all support requests to email. Please visit my new support page and contact me with any questions or issues you have with one of my themes: http://shortithemes.com/support/

I will respond faster if you use my support page as opposed to posting in the comment section.

Thanks for understanding!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Is there a way I can duplicate the works page? My content is divided by different categories and I’d like to not have a skills page and instead have a “works1” and a “works2” page.

Thanks!!

Shorti

Thanks for purchasing! I’m currently trying to direct all support requests to email. Please visit my new support page and contact me with any questions or issues you have with one of my themes: http://shortithemes.com/support/

I will respond faster if you use my support page as opposed to posting in the comment section.

Thanks for understanding!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

mhpalmieri, did you ever figure out how to change the date of your posts? I’m having the same issue.

I also don’t understand why I can’t embed any videos from YouTube. I’ve tried both old and new versions of the embed code, standard post and video post, etc. and it doesn’t show up—it’s just blank, with “add video” appearing.

Shorti

Thanks for purchasing! I’m currently trying to direct all support requests to email. Please visit my new support page and contact me with any questions or issues you have with one of my themes: http://shortithemes.com/support/

I will respond faster if you use my support page as opposed to posting in the comment section.

Thanks for understanding!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi MediaDissector… no, I ended up turning the dates off for the time being. Shorti is back and seems to be working through the questions queue.

Haven’t had any problems with video in a post. I use the video format post and enter the code in the Video embed box in the post form. Code looks like:
<iframe width="280" height="210" src="http://www.youtube.com/embed/VghMSHLzmEk?feature=player_detailpage" frameborder="0" allowfullscreen></iframe>

You can see it here: http://nealharrelson.com/#media

Shorti

Thanks for posting this mhpalmieri!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I’m photographer and I work with images more high than wide. How “Selfless” show this kind of format?

Thanks

Shorti

Hello aledarbo, you can upload any size photos and they will show in brick/mason format like here: http://masonry.desandro.com/

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