An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Common WordPress Installation Issues
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Frequently Asked Questions
Where can I get the new files for version 1.1 so I can manually update my theme?
You can download them here: http://cl.ly/N7ed
Where can I get the new files for version 1.2 so that I can manually update my theme?
You can download them here: http://cl.ly/N7jU
Where can I get the new files for version 1.3 so that I can manually update my theme?
You can download them here: http://cl.ly/N89T
Where can I get the new files for version 1.4 so that I can manually update my theme?
You can download them here: http://cl.ly/N8YM
I changed the download button text in the theme options but it still says “Download” on the website. How can I change?
This is a slight bug that can easily be fixed by opening the file “profile.php” and editing line 47:
<?php if (of_get_option("profile_vcard_btn") != 0) : ?>
.. replace that with:
<?php if (of_get_option("profile_vcard_btn") != "") : ?>
Can you have the bottom sub-menu (the one you can add through wordpress) extend downward so it looks like it is still part of the main menu?
Yes, to do this you need to open up sidebar.php and copy this line of code:
<?php wp_nav_menu( array( "container" => false, "theme_location" => "main-menu", "menu_class" => "second", "before" => "<span>/</span>" ) ); ?>
.. and paste it just before the end div tag for nav:
<?php wp_nav_menu( array( "container" => false, "theme_location" => "main-menu", "menu_class" => "second", "before" => "<span>/</span>" ) ); ?> </nav> <!-- END #nav -->
How can I change the works section so that it displays works in blog layout – one column – full text without the need for a picture?
To do this, you will need to modify the file “works.php” located in the “pages” folder in the theme files. To edit the styles for this section, locate the works section in the style.css file:
/*============================= BEGIN Works =============================*/
If you need help getting the style to match the blog, contact me through my profile and I can help with this.
Ideally I would like to have blog posts for a particular category on a new page and the skills or prices link to lead to that page – can this be done?
To do this, you first need to create a category template (category.php) in your themes folder. You can read more about this here: http://codex.wordpress.org/Category_Templates To change the url of the links in the main menu, open sidebar.php and edit the link you want to lead to this new category page.
If you need further help on this, contact me and I will assist you in any way I can.
How do I increase the default size of the text in paragraphs?
You will need to open the file “settings-css.php” in the “includes” folder and edit line 46, 48, 50 to the new pixel size (for example, 14):
font: 14px/22px "Open Sans", Helvetica, sans-serif;
I would like the ability to add single column text under the 2 columns in the contact section – so the left column has address – the right column has the form and the full width column under those has google map and more information. If this can’t be done can I link the contact link to a new page where I can control the columns a bit more?
The easiest way to go about adding text below the contact form is opening the “contact.php” file in the folder “pages” and adding text manually. If you would rather create an option where you can edit from the theme options, please contact me and I will add this.
If you would like to link to a new page, open sidebar.php and change the “href” attribute from #contact>
... to the link of the new contact page:
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.